In the Asset Details section is a box labelled Org. Serial Number. What does 'Org' mean ? Does it mean 'Organization'.
ie. is this where we should store our own asset number ?
In Windows we put our asset number into the Description field of the PC system info which was picked up & displayed by our previous asset scanning software but ServiceDeskPlus doesn't display this info in it's description box in the Asset page. We need to have somewhere to record it as it is the most important identifier of the asset, so I'm wondering which box I should edit, or even better, is there a way to get the asset scan to pick up the Description field or environment variable associated with it.