Dear Customers,
We are experiencing intermittent issues with sending emails through Office 365 from ServiceDesk Plus Cloud (US Data Center) due to connection issues with the O365 SMTP server. We sincerely apologize for any inconvenience this may have caused.
Please be rest assured that our team is actively working on resolving the issue with the highest priority.
We will continue to provide updates on the progress through this thread.
Thank you for your patience and understanding.
Best regards,
ServiceDesk Plus Cloud Support Team