Local Server hosted website checker
Hi, Does ManageEngine offer a solution for checking a locally hosted website? I have a local server that hosts an application and looking for something that can check the URL and if the site is down send an email notification
Upgrade to Windows 11 version 24H2 with Vulnerability Manager Plus!
Hello everyone! As you all must be aware, Microsoft has recently rolled out the new 2024 update (version 24H2) for Windows 11. This is the major update for Windows 11, encompassing all the features and fixes from previous cumulative updates in Windows
Upgrade to Windows 11 version 24H2 with Patch Manager Plus!
Hello everyone! As you all must be aware, Microsoft has recently rolled out the new 2024 update (version 24H2) for Windows 11. This is the major update for Windows 11, encompassing all the features and fixes from previous cumulative updates in Windows
[Zero-day] Microsoft's October 2024 Patch Tuesday fixes 5 zero-day vulnerabilities
Hello folks, This is to notify you that 5 zero-day vulnerabilities have been fixed in this month's Patch Tuesday. Below, you can find the CVE and Patch ID details. Vulnerable Component Impact CVE ID Microsoft Management Console Remote code execution CVE-2024-43572
[Zero-day] Microsoft's October 2024 Patch Tuesday fixes 5 zero-day vulnerabilities
Hello folks, This is to notify you that 5 zero-day vulnerabilities have been fixed in this month's Patch Tuesday. Below, you can find the CVE and Patch ID details. Vulnerable Component Impact CVE ID Microsoft Management Console Remote code execution CVE-2024-43572
[Zero-day] Microsoft's October 2024 Patch Tuesday fixes 5 zero-day vulnerabilities
Hello folks, This is to notify you that 5 zero-day vulnerabilities have been fixed in this month's Patch Tuesday. Below, you can find the CVE and Patch ID details. Vulnerable Component Impact CVE ID Microsoft Management Console Remote code execution CVE-2024-43572
Patch Tuesday Updates: October 2024
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2024-10 Security Monthly Quality Rollup for Windows Server 2008 for x64-based Systems (KB5044320) (ESU) (CVE-2024-43572) (CVE-2024-43583)
Patch Tuesday Updates: October 2024
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2024-10 Security Monthly Quality Rollup for Windows Server 2008 for x64-based Systems (KB5044320) (ESU) (CVE-2024-43572) (CVE-2024-43583)
Email Notification for specific interface down from different Cisco devices
Hi all. We have many access switches in our network. Access ports go up and down several times a day. We get a lot of alarms and those are difficult to maintain. However, I have separated some important interfaces and want to generate email notifications only if these interfaces go down. But while creating notification profile, i could not find any option to choose specific interface; only whole device can be added to notification profile. If anyone knows how to add only specific interfaces of some
Facing Issues with Infrastructure Services and ADManager Plus – Need Advice!
Hey everyone, I’m experiencing some issues with our infrastructure services while using ADManager Plus Professional Edition. Certain Active Directory tasks like user management and reporting seem to be failing intermittently, and I’m not sure if the problem
Generate a report from wireless controller
Is it possible to generate a single report of all the connected clients with IP and mac address to my APs(17AP)? We have a lot of AP and I need a single report. Thanks
Supercharge your IT team's productivity with automated ticket routing in ServiceDesk Plus
In today's fast-paced world of ITSM, where the demand for quick ticket resolution has grown exponentially, manual ticket routing can drain productivity. It's time to say goodbye to manual ticket allocation and embrace automation. Discover how you can
How DDI solutions optimize retail network infrastructures - DDI Central webinar on 17th October
Join us for an insightful webinar on the importance of DDI solutions in enhancing safer shopping experiences within the retail sector. Discover how features like customizable responses, query redirection, and selective query resolution can improve the
Upcoming Behavior changes in Billing API
Dear Users, Greetings for the day. Please note that there will be changes to field names in the APIs listed below in our upcoming release 14830. Any external products, web clients, scripts, or desktop applications integrated with these APIs will be affected.
Upcoming Behavior changes in Billing API
Dear Users, Please note that there will be changes to field names in the APIs listed below in our upcoming release 14830. Any external products, web clients, scripts, or desktop applications integrated with these APIs will be affected. It is mandatory
Alerts on all groups in an OU
What is the best way to generate alerts on all groups in an OU (any changes)? I tried doing Object DN and then use the DN of the parent OU, but its not generating alerts.
Notifications triggers besides Requests module
Hi, Team, The use of notifications on custom triggers is limited to Request Notification. Although there is no information on the roadmap about adding triggers to other modules' notifications, is it under consideration? thanks
Mandatory MFA for Microsoft Entra ID: What M365 Manager Plus users need to know
[Update - 30 April, 2025] Starting with build 4700, M365 Manager Plus no longer requires a service account for its operations, aligning with Microsoft's second-phase MFA enforcement, which prohibits MFA bypass for service accounts. This update was implemented
A query to automatically share a request to a requester using F&FR on Submit
Hello, Under specific security circumstances we must notify a requester about a cyber security incident. Now we share manually the incident request with the requester. We would like to automatically share the request when submit the incident if an specific
Is it possible to administer windows components using EndPoint Central
Hello team!. A customer is asking if it is possible to control (activate/deactivate, install/uninstall) windows components. With windows 11 O.S. some features include Xbox app.. and this customer does not want to have this feature available inside their
Facing Some Issues with Intel Arc GPU and ManageEngine OpManager 12.5 – Any Advice?
Hey member, I’m encountering some issues with my Intel Arc GPU when using it alongside ManageEngine OpManager 12.5. The main problem I’m facing is system lag and display glitches, especially when running resource-intensive tasks or using OpManager for
How to label specific files as sensitive information
Dear sirs, I am working on DLP implementation for our client. We have to mark specific files as sensitive and also a folders. I am unable to find this option. Please help. Thank you.
Move device to different Poller
Is it possible to move a device from one polling engine to another as we've maxed out the number of interfaces on one polling engine and want to move some of these devices to a different polling engine?
Upcoming enhancements in Assets in ServiceDesk Plus Cloud
Dear Users, We are elated to announce the upcoming enhancements and behavior changes in Assets in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Asset Enhancements Inheritance in product types and enhancements in additional fields and
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If your Mobile Device Manager Plus / Mobile Device Manager Plus MSP is running on versions between
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello Everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs, with full shutdown scheduled for October 31, 2024. If your Patch Manager Plus version is between 11.3.2401.1 and 11.3.2414.1, or between 10.1.2121.1 and 11.3.2400.35,
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs, with full shutdown scheduled for October 31, 2024. If your Remote Access Plus version is between 11.3.2401.1 and 11.3.2414.1, or between 10.1.2121.1 and 11.3.2400.35,
Important: Deprecation of FCM Legacy API for On-Premise Users
Hi everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If you are running Endpoint Central MSP versions between 11.3.2401.1 and 11.3.2414.1, or versions between
Important: Deprecation of FCM Legacy API for On-Premise Users
Hello everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If you are running Endpoint Central versions between 11.3.2401.1 and 11.3.2414.1, or versions between
How do I disable to security warning for "Secure Gateway Server Settings"
Hi, I am running a local instance of MDMP Plus, and publishing it to the Internet via a local reverse proxy. I've copied across the config from within the MDM Plus NGNIX config from "Secure Gateway Server", so has the same limits/protections. I'm using
Looking for free SEO tools for traffic analysis for eCommerce sites
I’m currently managing an eCommerce site and looking for recommendations on free SEO tools that can help with traffic analysis. I need insights into visitor behavior, keyword performance, and overall site health to improve our search engine ranking and
Account Creation Email Question
We are looking at automating account creation and sending mails to the manager once the account has been created. The Notification template I built works well unless there are multiple user accounts created with the same manager. Is there something I
RecoveryManager Plus rolls out build 6205
We are glad to release the latest version of RecoveryManager Plus, build 6205. Enhancement: We have now updated the database driver to Microsoft JDBC to prevent environmental issues in the Microsoft SQL server and to enhance performance. You now have
APPROVAL PAGE CONTAINS NOTHING
The Request and Change details are missing on the Approval View. How do users expect to review it prior approving??
EA Dashboard - Logs Trend wrong Time
i set the wrapper additional to GMT-7, System Diagnostics confirms I have GMT-7 set and shows proper time. But on the Dashboard - Logs Trends widget still shows UTC times. Anyone got any idea how to fix this? TIA Jim..
Trying to run a report that will show Work Timer entries when NOT added to Worklog
Trying to run a report that will show Work Timer entries when NOT added to Worklog I see they do show in the history of the request. Is there a way to find those? Thanks in advance.
Use Multiple Reply to Email Addresses for Different Customers
We have multiple customers, Customer A, Customer B and Customer C Customers A & B both use incoming and outgoing email addresses ServiceDesk@msp.com We want customer C to be able to use a different incoming and outgoing email address from Customers A
Using the API to close a ticket with tasks
I've closed all the tasks on a ticket but i'm trying to use the API to close a ticket. Using the API tool and the 'Close Request' section I am putting in my ticket number and this JSON string: { "request": { "closure_info": { "requester_ack_resolution":
i cant change the backup password
The Problem is that i cant change the backup password. Always appaer the next message:The backup is in progress. You can only save the configurations once it is completed. 3.- 14.3 Build 14306 4.- Database Server :PostgreSQL Server
What variable to use in reply templates for "current user"?
When using the variable $Technician in reply templates the output is "My self". How do I output the name of the technician? Example of: "Best regards, $Technician" Any variable containing names are tied to the requester, not the technician. Thanks in
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