Difficulty changing passwords on Windows devices
We have multiple Windows servers all in sync with pmp; issuing verify password confirms this passwords are in sync. However when attempting to change the password to one of out own password policies or simply specifying our own password, the password change fails and we are unable to login to the system. The exact error message is: "Activity logs : 1. Access is denied. Trying to use Agent Mode : 1. Agent not installed in *servername*" Our preference is not to install an agent for password management.
Info field for Resource
Hi.. I have noted that this request has already been placed and the response is that it is forth coming.. I wish to re-iterate the need for a info field associated to the Resource that is similar to that already provided for accounts. The ability to place a large amount of free text infomation onto the Resource will provide a richer experience for the user and administrator alike. Please can you indicate the expected delivery timeline for this feature.. Many Thanks GaryS
Builk update of Resources
Hi.. How can we bulk update details on Resources ? - We will be rolling out the agent shortly and we have discovered that when the agent auto includes itself that areas of the Resource and User account details need to be updated.. As we will be rolling out to several hundred servers with multiple accounts we dont want to have to be updating manually.. Many thanks.. ! GaryS
Random Password Generation from within PMP
Can PMP generate random passwords on the go like KeePass does automatically when you try to create a new password entry? Thanks Jatinder
Maximum allowable time for Exclusive Access
Hi.. what is the maximum time allowable for Password access can remain exclusive for a maximum of xxx minutes. We are looking at creating passwords that will reset after 1day, 7days and 30 days.. So would like to ensure that 43200 mins is usable.. cheers !
HA Configuration question on PMP.
Hi, We have a some questions: Q1. If Active Server is down physically(Power OFF), does Standby Server running on the other network? Q2. Can you configure HA using L4 switch machine with PMP on the other network? Thank you in advance. Ko Young-Suk
Multiple Resources using the same Domain Admin
Hi.. I would like to know if this is possible.. We would like to create multiple Resources that target different sets of domain accounts of the same domain. The reason for doing so is to apply differening Access Controls on these different classes of accounts (for example different Administrators or different Exclusivity periods) We like to be able to reset the passwords using a single domain account that is stored in a different resource group - whilst we can put the same domain account in
Windows Agent Error in Version 6600
Hi.. When I install the Windows Agent and start it I get "IsValidCert() : Certification verification failed" in the PMPAgent.Log and also an Application Event Log Error for OPENSSL that has the line "OPENSSL_Uplink(100EB010,07): no OPENSSL_Applink" I have never been able to get the Agent to work and am looking to move into Production within the next week - Please advise... Many Thanks
Password Manager Pro Plugin
Hi, I have many users using FireFox and I am trying to setup an auto logon for Secure CRT. The plugin available is for FF 3. How are users using to launch the autologon as configured. I seen the comments in other posts about html 5, but I am not sure what that means. Thanks, Terry
Domain Account
Hello there, I have a problem with the PMP Release 5.4. I want to create a Windows Domain Account. I have a Testarea with Domaincontroller, SQL Server and Backup Server. I want to change the domain-admin passwort all three months. Also the users sqlservice and backupservice must be change all the months. I can create accounts for the three server. When I want to create the user sqlservice and backupservice in a windows domain in PMP I can not create the passwords. WHY? The message: Error occurred
Resource pages
The page links that show up for a user are not as effective as they could be. Other places that I've seen and some that we've developed over here use letters or at least display all of the page links. So, right now the resource will only show 5 page links at a time as shown in the image below... As you can see I have 3847 items in this resource... so if I show 100 items per page that is 39 pages!!! This is a nightmare when clicking through them especially if I want to be somewhere like page 17.
PMPagent Windows Domain
Occasionally, I am unable to verify the synchronization of passwords in PMP back to Active Directory. I get an orange 'Verification Failed' message. I am able to manually verify that the user in PMP and the user in AD are in sync. When a password is out of sync the message is in red text and reads 'Password is not in sync'. I have checked the PMP agent installed to services and it isn't started; however, it isn't started for resources (different Active Directory) that don't have this problem.
Search in PMP
When using search the results are handled differently then when just looking in the resources or groups. For example, I have one resource with almost 1,000 entries. This is pretty time-consuming to go through to find that one entry I'm interested in. Fortunately, the search in PMP is pretty good. However, I can't do something simple like delete that entry from the results in search. Why are search results handled differently than just going through the resources manually? Wouldn't it be a good
Updating Java
Hello, Our current version of Password Manager Pro is running Java 1.6.0.29. I would like to update it to version 1.6.0.33. I am required to update Java as it is our companies security policy...and since there is a java update released every month due to security vulnerabilities, I need to catch up on this application. Is there a process that is documented to do this? Since Java is installed in a non standard location (C:\Program Files (x86)\PMP\JRE) upgrading it an pointing to that non standard
Where can I download the Auto Logon Helper plugin ?
Hello, I am evaluating PasswordPro and is trying to see whether I can evoke, the ssh application just as Keepass 2 do in our Ubuntu desktop. I have enabled Auto Login from the General >>Security Settings But still don't see the Firefox plugin as mentioned in the last section of http://www.manageengine.com/products/passwordmanagerpro/help/auto_logon_helper.html . However I saw an option of "Download PMP Plugin", under the Admin >> Agents. But it says "The addon could not be downloaded because of a
Windows Remote Desktop
We are currently using the latest version of PMP, all of the sudden the "Windows Remote Desktop" feature is no longer working (the one where it launches the session through a web browser) When we launch "Windows Remote Desktop" we get "fail to connect to gateway!", then we get a blank screen. We have already tried bouncing services and server with no luck.
Resource Group Questions
I am new to PMP. I have been creating new resources and they have been saved to my default resource group. The person who worked on this before me had created all the resource groups that are needed. Is there a way for me to move the resources i have created to the already exsisting resource groups? Also, when creating a resource am i able to save it to a group that has been created and owned by another person?
Can not remote desktop or putty
Hi I used to try PMP product, I have a question about it. I'm testing funtion remote desktop or putty from PMP after I created some resources. when I tried to in local server , I have already tested ok . But I login from another PC though web , I can not remote desktop or putty from another PC. Pls help me to solve this problem Thanks
Integration of PMP with SQL server
Hello guyz, i would like to know is there any application or method where the passwords and the users list of SQL server is managed by PMP and if some one logs through the sql server there should be message on PMP that the password is used for login. and gets disabled when someone logs out if he is logged out form sql server
PMP Service will not start
Hello, http://forums.manageengine.com/topic/error-trying-to-start-mysql-server-failed is there a solution for this problem? We have the same problem after a reboot. The PMP is here on a Windows 2008 Server 64 bit. Thank you very much Peter A
DR Requirements - MS SQL
Hi.. I would like some clarification around the needs for Backups of the MS SQL environment when using PMP. Within the Admin console is the option "Database Backup" which I believe runs a script to perform a SQL backup of the PMP database. Within our environment we are using a shared SQL infrastructure and thus do not have the ability to run processes such as a backup script. As the SQL instance is on a Shared Infrastructure server that machine is fully backup up (log hourly, Full Daily).
Agent problem
Hi, I have installed a PMP v6.5.0 server. I have installed the agent on my Windows 7 laptop. There is 2 users in this ressource. The ressource is correctly created in PMP server but no user is created. Can you help me to solve this problem? Thanks. Marc
Managing accounts in the same domain by different administrators
We work in team and needs to add user accounts of the same domain into Password Manager. Once I create a resource with the name DOMAIN1 and add several accounts I manage in DOMAIN1 my colleague will fail to create a resource called DOMAIN1 as it is already created under my user. Is it possible for him to add users to the DOMAIN1 resource I created or should he create a separate resource with a different name?
Security vulnerability in MySQL
I was wondering if the bundled mysql database is subject to the recently published mysql vulnerability. Info is at http://seclists.org/oss-sec/2012/q2/493 and https://community.rapid7.com/community/metasploit/blog/2012/06/11/cve-2012-2122-a-tragically-comedic-security-flaw-in-mysql
PMP HA error and performance issues
Dear, Since we've upgraded to pmp 6404, we encounter 2 problems : 1/ the HA setup seems to be erratic. Indeed, the HA setup completed successfully however it is shown as "not running" in the admin section. However, stopping the primary server does not prevent from logging in to the secondary. Nevertheless, an error event log appears "Slave I/O: error connecting to master 'repl@XXXXXX.XXX.XX:2345' - retry-time: 30 retries: 86400, Error_code: 2003" "Slave I/O: error connecting to master 'repl@XXXXXX.XXX.XX:2345'
Password export options?
The new feature of an encrypted html export file is good. However.....can this be extended to personal passwords - can't seem to find an option. Also is there a way of restricting personal passwords being exported in plain text (apart from stopping it altogether) as there is with enterprise passwords? Thanks
Legal banner on the logon page?
We have a requirement to present a legal banner whenever some accesses a system with sensitive content. Is it possible to add a text field banner somewhere that admins can load up with suitable disclaimers? I have attached a suggested example.
Account/Resource search
Are there any wildcard characters that can be used in the search function? Also, we relatively new users but have several hundred accounts entered but continue to experience problems searching, so if anyone can share any tips, we'd sure appreciate it! Thanks in advance!
Windows domain login issue
How do I login to a Windows domain when PMP is installed on Linux and not joined to the domain? The domain drop down box is empty and I can't enter a domain name.
Does Password Manager Pro support storage of SSH keys and SSL certificates?
Does Password Manager Pro support storage of SSH keys and SSL certificates?
Auto Logon RDP version 6.5.0.3
When I try to use RDP auto logon in the newest version of PMP the browser (internet explorer or firefox) will open a new browser, and point to the rdp session address such as https://servername:7272/state_id/sessionid/rdp.ma but it will not open. It will act like it is going to open but then go nowhere. Are there any add-ons or settings i need to configure in the browser for this to work?
Multiple ressources one account and autologin
Hello, we are currently evaluating PMP and I am trying to find out whether it suits our needs. What I have a problem to figure out is, how I best implement the situation that for example a single AD account manages serveral windows hosts or that the same account manages alot of our switches. I want to use autologon but I dont see how I can setup several DNS names to a single ressource. Multiple ressources will however lead to multiple accounts too, so I would have to edit the account on all of them
Verifying password with Windows agent
I have installed PMP in a single AD domain. I have installed an agent on a test server and, thus far, have been unable to successfully verify the password unless the agent logs on under a local account in the administrators group. When the agent logs on under "Local System account" or under an active directory account in the administrators group, the verify fails. It appears to me that what is happening is PMP passes the credentials to be verified to the agent which probably spawns a process using
Resetting passwords on AIX
We are trying to reset non-root passwords for AIX systems through Password Manager Pro. The password is changed, but the user is prompted to reset their password the next time they telnet to the AIX server. Is there a way to change this behavior so that the user is not forced to reset their password after it is reset through Password Manager Pro? Thanks!
User Groups
Is there a way to share passwords to members of Active Directory groups? It looks like the PMP User Groups map to Active Directory OUs instead of groups. We're looking for more granular control.
Password expiration warning
Hi, Is there a feature in password manager pro where you can set an email to be sent to the owner of a password warning him/her that their password will expire in say a week or two? Thanks, Chris
"Unknown Host" error when setting up HA
Hi, I am using build 6503 to setup a HA. When I execute the command as stated in the guide, I got "Unknown Host" exception. I already specified the hostname in the windows hostfile. Any idea? Apr 30, 2012 12:28:43 PM com.adventnet.authentication.util.AuthUtil <clinit> INFO: messageDigest instance obtained for MD5 is : MD5 Message Digest from SUN, <initialized> Apr 30, 2012 12:28:43 PM com.adventnet.passtrix.client.util.ClientUtil <clinit> INFO: Running in windows Apr 30, 2012 12:28:43 PM com.adventnet.passtrix.client.util.ClientUtil
Importing users from AD automatically emails every single user with "account details".
I don't know why this happened, but on a new install with default configuration, after I configured AD and clicked Import, Password Manager immediately sent an email to every person in Active Directory with subject "Your Password Manager Pro account details". I would really appreciate a warning message before your program emails every user in my domain. There is no reason to send out an email while importing users. It should be done after all configuration is tested and ready.
Failed upgrade from 6404 to 6500
I tried to upgrade my install from 6404 to 6500 (on the way to 6503), but it failed both times. Luckily, I had the backup folder to quickly regain my previous position. I ensured the PMP service was stopped, and that the MYSQL process had stopped before beginning the upgrade. The behaviour I saw was that the PMP service would restart post-upgrade, but I knew something was wrong when I tried to logon from the web. My smart card was rejected, and after guessing, I found the admin/admin default
Password Manager Kicks Back to Logon Page
The other day Firefox updated to version 11. Since then when a co-worker and I log in to the site, it automatically kicks us back to the logon page after a few seconds. The site still works properly through IE 9. Any idea on what could be causing this issue?
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