Good Afternoon,

 

I am not sure what step I am doing wrong or missing here but I can't seem to get the Service account status feature working with an account that I know is used to start a service on a windows computer.  We are in the initial phases of implementing PMP and want to ensure this will work for us.

 

I have followed the documentation on creating the resources, resource groups, accounts, etc. but when I get to the set of checking the status of the service account it always comes back with the message that none of the services in the given resources use that account and to check my inputs.

 

To outline the steps I have performed to set things up:

 

1.) created a windows domain resource.  this has been done a couple different ways, one is to use the domain name as the resource and DNS name.  The second way was to use the domain name as the resource name and a specific domain controller for the dns name.

 

2.) specified the true domain administrator account in the configuration of the windows domain resource

 

3.) Imported a windows resource (server) from the domain, this is the test server we are using with the service account starting a service on it.

 

4.) associated the windows resource (server) to a resource group, in our case we called it development servers.  also checked the box 'supply credentials for remote synchronization' and selected the local administrator account of the server.  NOTE: it would be nice to be able to use a domain account for this as we do not technically own the local administrator account and passwords.

 

5.) Under the domain resource we created the user account that is being used as a service account and verified that the password is in sync with the domain.  Also added the account to the development servers resource group which the windows resource (server) is associated to.

 

6.) Finally we check the box for the account and click on the Service Accounts button and the Supported Service Accounts tab and almost immediately it comes back with the message 'None of the services in the given resources use DomainName\AccountName as their service account.  Please check your inputs'

 

Can you please provide some guidance on what we might be doing wrong or what to look for to correct this.  We most definitely are starting a service on the target macine with the account mentioned so we are at a loss as to whay this is not working.

 

Thank you for your assistance.