Cannot find scheduled Tasks
I can't seem to get PMP to find the scheduled tasks on a server using domain account.I've created a test domain account, added to the WindowsDomain Resource, created a scheduled task using that account, and PMP can't find it. I can see in the Eventlog logs on the target server the successful logon attempts of pmp. It can find the service and changes the password and restarts the service fine, but won't pickup the scheduled task. Any suggestions? Which script in ./PMP/scripts is used on action "scheduled
Session timeout problem, gotta login twice
I am having trouble logging on to PMP after my session has timed out. When the session times out I get thrown back to logon screen. I punch in my username/pw and I get same loginscreen with no errors, just username/pw cleared from form. Try logging on again and I get logged on just fine. This does not happen when I log on first time, and it does not happen when I log out and back in. My PMP is configured for SSL on port 7272 and I'm logging on with LDAP auth on my domain controller. I've confirmed
Password manager pro won't restart after certificate change
Hi, Our PMP primary instance wont start after a reboot of the system. We have ran into this problem after we changed the default certificate for a self signed certificate. We changed the cert via the web interface: admin > server settings. After we initially
Build 8503 and Ampersand (&) password reveal issues
Hello, After recently upgrading to Build 8503 I've noticed that any resource that has an ampersand (&) in the Resource Name or User Account name has an error every time you attempt to reveal the password associated with that resource. The error message is "Access denied. You do not have permission to view password for [Resource name/User Account Name]' I believe this has something to do with the way ampersand is translated to & in HTML. After discussing this with my tech support team this
HA issue after upgrade to 9.1.0
After upgrading to 9.1.0, HA shows that it is not running, but if I attempt to connect to the secondary server it automatically switches me to the primary server, indicating that HA actually is running.
problem with trial version (error when assigning roles)
Dear support, we make an installation of latest trial version of password manager. Imported users from AD, but we cant do 2nd step (assign roles) We recieve simply error while processing request. There was no any additional configuration. That is fresh system, with fresh installation of trial software. What is wrong? How ti solve that problem?
Schedule Report doent work for us.
Schedule Report doent work for us. (any of them) Settings are to send an e-mail at 8:00am everyday to send email to all admin and to an e-mail ID. No one is receiving e-mails. e-mail server is configured and test e-mail was successfully received. We are using trial version, and i believe it gives full functionality for 30 days and its only day 8 for us.
PMP Build 11000 - AD Authentication in null domain
Hi Guys Has anyone hit this problem with PMP when a user is trying to log in with AD Authentication? We're currently hitting it with 1 user. All others are able to login fine so far anyway. When they try log in they just get the Username/Password incorrect
Password Sync Notification
#Issue# The "Passwords not in sync" alert includes web accounts, which PMP cannot check. #Solution# Add an option to ignore a password/resource for sync check. It makes no sense to notify on a password it can't check.
Password reset fails - Agent not installed in.
Hiya, I have configured a group to auto reset passwords however when the schedule runs it fails with the following error: FAILED Trying to use Agent Mode: 1. Agent not installed in. There is no where in the configuration where I enable using the agent.
Not able to SSH or Telnet to any device
I can use Remote Desktop, but I can't launch SSH or Putty. Tested the command string on the CLI and it worked: ssh -ssh root@netlog01.nms.sifizm.com
High Availability setup on Linux - modes and permissions
Hello, We are using Password Manager Pro build 7102 on Red Hat Linux with PMP replication (High Availability setup). Following built-in procedure for setting up HA environment produces complete secondary environment with one serious problem however - standby database cannot start. After some investigation, I have found that reason for the failure are wrong file and directory permissions (root user instead of postgres). Apparently HAPack.zip created by HASetup.sh does not store file ownership and
ansible plugin
I'm trying to get ansible plugin work with PMP but I've a problem... Ansible plugin issues two api requests apparently: (1) https://<URL>/restapi/json/v1/resources/getResourceIdAccountId?APP_AUTHTOKEN=<TOKEN>&APP_NAME=Ansible&RESOURCENAME=<RESOURCE_NAME>&ACCOUNTNAME=root which returns RESOURCEID and ACCOUNTID. This one works fine. But the second call: (2) https://<URL>/restapi/json/v1/resources/getResourceAccountDetails?APP_AUTHTOKEN=<TOKEN>&APP_NAME=Ansible&RESOURCEID=45022&ACCOUNTID=48640 which
PMP 7100: reset password with telnet landing server problem
Hi, We are testing the reset using a landing server and telnet. It does not seem to work because: - the landing server is used if we "open a connection" using telnet - but not if we start a password check. We can find the following lines in serverout0.txt which indicates that 'testdmzserver' is contacted directly without using our landing server. 17:33:48:335]|[07-28-2014]|[SYSOUT]|[INFO]|[64]: java.lang.Exception: 1. Unable to connect: testdmzserver| [17:33:48:336]|[07-28-2014]|[SYSOUT]|[INFO]|[64]:
Captcha not visible ---- no image
https://pitstop.manageengine.com/portal/en/community/topic/captcha-generation similiar to this issue but not really. Is there anything in the browser setting that can prevent the captcha from appearing?
Verify password failed
Hi all, I have solved the problem about the ticket #4206140 upgrading the build version from 9.0 to 9.101 Now I have another problem during the password verification I do the resource discovery and all it's ok, all the accounts are added, but during the password verification I obtain this message Could not verify if the password of account XXXXXXX of resourceXXXX is in sync with the one stored in the PMP repository. I have added at the end of the system.properties file this code windowsverify.netuse=true
CAPTCHA Generation
Hello. The login page does not generate and display a CAPTCHA code. Our users can't login because of this problem. Requests to https://[PMPURL]/captcha/j_captcha?t=0.34031247921223906 return an empty response. Please help us to resolve this problem. We
Creating SHA-2 with Keystore Tool
I get "Not secure" when going to our PMP site. I understand that the SSL is created with SHA-1 and needs to be SHA-2 w/ SAN. However on PMP website the instructions do not detail how to create SHA-2. Keystore: keytool -genkey -alias server.company.com -keyalg RSA -keypass password-storepass password -validity 1095 -keysize 2048 -keystore PMP.keystore CSR: keytool -certreq -keyalg RSA -alias server.company.com -keypass password -storepass password -file PMP.CSR -keystore PMP.keystore So how do you
PMP / An Error When Processing to Request / Audit tab not working / Fresh Installation
Hi, When I click AUDIT tab its giving below error.. I'm add resource name and passwords, when i click to resource name its giving below error Actually its fresh installation perhaps you have to check support file.. I'm add support file I've tried 3 different browsers and operating system. Mozilla Safari IExplorer Windows 7 2008 R2 2003 Is there a known to be a chronic problem with pmp ? How can we fix these ? Thank you.. Regards
No DB connection after import of SSL Certificate
After I have change the SSL Certificate over the Web Interface, I get no more connection with SQL Database. Database. I deleted the Log folder to create a new Logs. syssenvout0.txt [10:04:59:340]|[12-19-2014]|[com.adventnet.mfw.Starter]|[INFO]|[16]: System Properties :: {java.vendor=Oracle Corporation, splashscreen.fontforeground.color=7515939, log.dir=.., sun.java.launcher=SUN_STANDARD, sun.management.compiler=HotSpot Client Compiler, splashscreen.progress.color=7515939, splash.filename=../images/passtrix_splash.png,
It's not possible to save (user/pass) without attaching to a resource
I Only can store credentials as a part of Resource Property ! this would be very better if i can store credentials as seperate entity and the attach them to the resources or to the resource groups. Most of the time a unique credentials is used to
HA status is not live but PMP is running on Secondary Server
For the past few weeks we have been having an issue where roughly once a week the HA status to our secondary server switches to not alive but when I check the secondary server PMP is still running. We do get email alerts from both servers that HA is not
Database size issue due to broken HA not fixed after removing HA configuration
We recently had to engage support because our HA deployment of PMP was broken and had been probably since deployment of the servers. The status page for HA showed an ever increasing number under the pending replication count and what triggered us to the
Imported AD users have "full name" as username preventing SAML from working.
I want to use SAML for PMP or at least test how this works for then other sites. We use WatchGuard Authpoint which lists PMP as supported and even has a guide for setup. All good with setup but on logging in I get "SAML Auth - SAML SSO Failed.". Checking
Cisco reset/change password via SSH time out
Hi, I have a problem with reset/change password on Cisco IOS resource via SSH - "Error occurred while changing the password. Activity logs : Timed out". This problem is always and independent of 'enable' is on or 'enable' is off. But via TELNET reset/change password is OK. What is a cause of such behavior? How I can fix it?
Issue Agent Install for Windows Server
Hi boys, I have the following issue when I try to install the agent in a windows server, this are the logs: [27/03/2025 02:01:55 p. m.][INF0]-AgentInstaller.exe is valid, verification success. [27/03/2025 02:01:55 p. m.][INF0]-AgentLibrary.dll is valid,
Azure Ad with MFA setup in Azure AD
I have followed the procedure in https://www.manageengine.com/products/passwordmanagerpro/help/azure-ad-integration.html, however, after attempting to Login with the correct username/password I am presented with an error incorrect username/password. I looked at the logs: Caused by: javax.security.auth.login.LoginException: com.microsoft.aad.adal4j.AuthenticationException: {"error_description":"AADSTS50076: Due to a configuration change made by your administrator, or because you moved to a new location,
High Availability - PostgreSQL fails to configure properly
We have been running a primary and secondary server for a long time now in HA, but the HA seems to have broken recently. After rebooting the servers the HA show as running, then after 5 minutes it suddenly goes red and "not running" The PMP0 log showed
Subgroup option is not avalible
Hello I have two Password Manager Pro instances. One old (kept just for backup) version 9.3.0. The other one is newest (i believe) version 12.3.0 And my issue is that on the old one I can create Subgroups, but on the newest one this option is missing
Autostart Password Manager Pro on CentOS 7 with systemd
I followed instructions on https://www.manageengine.com/products/passwordmanagerpro/help/installation.html#start-lin for Linux and it generated Sys-V start/stop script (/etc/init.d/pmp-service) but service is not automatically starting after CentOS 7 server is rebooted. Tried to enable the service via systemctl enable pmp-service but this fails with pmp-service.service is not a native service, redirecting to /sbin/chkconfig. Executing /sbin/chkconfig pmp-service on service pmp-service does not support
Password Manager Pro 9.1.0 won't start.
Hello, We have installed a version 9.1.0 (build 9101) of Password Manager Pro in order to be able to re-import a database and upgrade with it on a new server. Unfortunately, after installation, the service remains in "start" and doesn't want to start
PMP Migration/Upgrade issue
In the process of migrating our PMP from 2008 R2 to 2016. Our PMP instance was out of date so I did the ladder of upgrades from 8400 to 9802 on an isolated clone of our PMP server. I installed 9802 on the new 2016 server. From the clone I copied a “instant backup” indicating 9802 to the new server. I installed the 32 bit version since the old server is running 32 bit- that was a lesson learned. The database restores just fine. But when I got to start the PMP service, it fails and I get the following
PMP on Cisco ASA
Error on number 3. 1. Creating a telnet session to change the password 2. Successfully created telnet session with the remote host 172.16.100.100 3. Error occurring while trying to enable mode 4. Please check whether the remote login account credentials are correct
SSH not work
I have see in your changelog "In v9601, SSH connections to remote systems failed if Password Manager Pro was running on an Ubuntu server. This has been fixed.". I have updated to v9700 and the problem is not solved!!! I use Ubuntu 16.04.4 and with Version 9501 we had no problems with the SSH connections. Error Message: [18:39:10:041]|[05-29-2018]|[SYSERR]|[INFO]|[128]: [Thread-49] INFO com.maverick.ssh.SshConnector - This Maverick Legacy API product is licensed to Zoho Corporation Private Limited|
Import Organization on MSP Edition
Hi, we have problem when import organizations by csv file. The csv file is ok and the import work fine but import only a one organization and not all present in my csv file. This is the error on log file [13:22:50:318]|[01-29-2016]|[com.adventnet.passtrix.client.action.ImportOrganizationsAction]|[INFO]|[71]: Problem in initializing the SequenceGenerator for the tableName : AaaPasswordRule| What is the problem? Please give me a feedback for this problem
Keyboard mapping issues with Windows Remote Desktop and SSH login helpers
Hi All, I have just installed Build 6903 on a nice fresh server and am having a few problems with auto login. The first is that the putty and "remote desktop" login helpers are not proposed. I am guessing that this also will mean that any helpers I add will also be ignored (although I must admit to not having tried). But this is less important for the moment. The main issue that I have is that the login helpers that I can access have keyboard mapping issues. First here is a picture of my German Macbook
PMP will not start after a mysql crash - how do I troubleshoot DB errors?
[10:12:39:376]|[08-20-2010]|[com.adventnet.passtrix.service.PassTrixService]|[INFO]|[10]|: Entering PassTrixService StartService | [10:12:39:486]|[08-20-2010]|[com.adventnet.passtrix.DMNotificationListener]|[INFO]|[10]|: INIT MESSAGE LISTNER CALLED| [10:12:39:595]|[08-20-2010]|[com.adventnet.passtrix.service.PassTrixService]|[INFO]|[10]|: Product Version : 6.2.0| [10:12:39:595]|[08-20-2010]|[com.adventnet.passtrix.service.PassTrixService]|[INFO]|[10]|: Product Build Number : 6201| [10:12:39:595]|[08-20-2010]|[com.adventnet.passtrix.service.PassTrixService]|[INFO]|[10]|:
unable to log on PMP
Hello, Since this morning we are unable to log on PMP. I have tried my domain username as well as the local admin : invalid username/password Tried to stop/restart the service : same problem Tried to log from localhost : same problem Tried a password reset : Same problem with new password The service is running, and the web page is displayed correctly, but when trying to login, always endup with the same problem. could you please let me know how to fix this issue Thanks Lo
retrieval of passwords with certain special characters doesn't work, again.
I had this problem a long time ago, probably version 6, where if a password contains <> characters, it would be displayed correctly in the GUI, but would be truncated during retrie val through the GUI. It seems that 13220 (and still in 13221) has brought
Can not start Password Manager Pro after restore
Hi, I am not able to start Password Manager Pro after restore of backup fra prev. version. Regards, Jan
Next Page