Hi there,

This security advisory is to let you know that security vulnerabilities of high severity were detected in ManageEngine Password Manager Pro.

Severity: High.

What is the issue?

An SQL Injection vulnerability was identified in Password Manager Pro, along with a separate Remote Code Execution vulnerability via third-party library. Both vulnerabilities have been addressed, and neither issue exists in the fixed version.

Version details

(Please note that this vulnerability applies to only those who have installed or upgraded to the above mentioned versions).

Impact:

• The SQL injection vulnerability allows an adversary with a Password Auditor role to execute custom queries, and escalate to Privileged Administrator and perform sensitive actions. For more details on the vulnerability, please click here.

• Additionally, the third-party library's API was found to be vulnerable to Remote Code Execution.

What should customers do?

Given the severity of this vulnerability, customers are strongly advised to upgrade to the latest build of Password Manager Pro immediately.

Steps to Upgrade:

1. Download the latest upgrade pack from the following link:

Password Manager Pro - https://www.manageengine.com/products/passwordmanagerpro/upgradepack.html

2. Apply the latest upgrade pack to your existing product installation as per the upgrade pack instructions provided in the above link.

Please contact our product support team for further details at the below mentioned email addresses:

Password Manager Pro: passwordmanagerpro-support@manageengine.com 

Important note: We strongly recommend that you take a backup of your entire Password Manager Pro installation folder before the upgrade, and keep the copy in a separate location. This helps you prevent any accidental loss of data, and will keep all your settings intact. If you're using an MS SQL server as the back-end database, backup the Password Manager Pro database as well before upgrading. Once the upgrade is successfully completed, remember to delete the backup.