Clear alarm customization
Hi all, I would change the clear alarm notification body with the same property used for on a mail when a alarm is raised. Is possible to do it ? Best regards Alessandro
WMI Credential Denied
Hello - We're having random issues with one server generating an alarm with message "Permission denied - Verify WMI Credential". Generally, the problem is cleared on the next poll but this happens several times per day. If I manually test the connection, it passes every time. The server in question is W2k8. Also, the Op Manager server is located in the US and the server being checked is in Australia. We have other servers in that site being monitored that have never had this issue - just the
Failover Support for OpManager
Hi, I am New to Opmanager. Need understanding of deployment of Opmanager on Failover. we have 2 server for MSSQL clustering and 2 for opmanager I have read and understood the working mechanism of BEFailover table, need to know how the communication happen between 2 opmanager server is through port 80 or any other setting needs to be done for the failover. Also suggest if I go with the standalone server deployment of Opmanager and later need to change to high availability what is the configuration
Unable to change webserver port
In the process of recovering an OpManager server that suffered a power loss. I can use OpManager from the internal client and all is well. Server had originally been set up to use port 8081. Now it is using port 80. I did not change the port number. OpManager began using port 80 when it came back from the power loss. Now I can't change the port number back to 8081. I run the batch file c:..\..\opmanager\bin\ ChangeWebServerPort.bat 80 8081 and I receive java errors and the port does not change even
Device Name Keep Changing
Hi, I have a problem with OpManager. The device name in device details keep changing as below. Even if I edited the name, the name keeps changing back to this strange name after a few days. Please advise how can I solve this.
Is it possible to install OpManager on a windows virtual machine?
We are looking to deploy OpManager to monitor 100 - 200 devices. There is a VM platform already in place hosting other applications where we could provision a new VM appliance to host the OpManager software. Is this a configuration that has been used in the past? Are there any special considerations for the memory o network requirements for the virtual machine?
Is there any way to monitor windows schedule task from OPM Tool
Query: Need to monitor windows schedule task which is on win 2003 sever from OPM tool to see to if it is running or not.. Please advise.
Opmanager applications
how can I add service monitors that run on some random ports not on a particular port like smtp 25, DNS 53 etc because opmanager only Service Name Port number Timeout (secs) Generate Alarm if unavailable for consecutive time(s) Scan during Discovery ? givesan option to add services that run on a particular port
Bringing network 'assets' from SDP (MSP) into OpManager as 'devices'
Hi ManageEngine / SDP MSP Community, I understand that SDP MSP interprets discovered devices as 'assets', whilst OpManager treats these as actual 'devices'. Please can someone confirm if network 'assets' that have been discovered/imported into SDP MSP, can also be brought into OpManager as 'devices', 'without' the need to re-discover them a second time? Thanks in advance for any feedback received! Rash.
Automatically add device to Google Maps
Hi, I have the Latitude and Longitude of all my devices. I created two additional field and added successfully those information importing a CSV file. I am asking if it is possible to automatically see the device on the Google Maps since I have all the coordinates. Thanks, Roberto
Add to Google Map
Hi, i try to put all devices on google map, but i don't find the key "Add to Google Map" on API Client. On old UI there is this key near Tools but. There are some way to put device automaticaly with street address on Gooogle map ? Thk
Roadmap OpManager
Hi Some body know a link to see the new OpManager features to be available on next versions?(roadmap) Regards
advice to fully utilized OpManager's capabilities?
hi there, OpManager build 11400 as the subject says. We currently have OpManager up and running. We've set up a few notifications profile but that's about it. We need advice on a few things to make use of its full capabilities such as: real-time monitoring of server/switch network CPU/interface set threshold of network port's utilization (so we're informed if there's congestion) general advice on how to answer the usual "the network today is a bit slow, isn't it?" and other nice tips and tricks is
Re-enable new UI
After upgrading to OpManager 11500 I had disabled the new UI because it looked so different and I didn't have the time to investigate the new UI. I would like to re-enable the new UI but I can't find the setting in the old UI. Is it possible to get from the old UI to the new one or do I have to wait for a new update?
Notification Issue
Dear team , I have problems with notifications . Opmanager not ever notice the problems through email . After many tests , I set notification profiles as attached images ( in this case for virtual machines ) . but even if I turn off the server , I do not ever get a notification . what's wrong?
Uplink Dependency
Hi, i use opmanager 11.500. I use API CLIENT, but i don't know why on uplink dependency after i put the device and save, on screen i see th ip address as on picture : Why i don't see the name and why i see that type of ip address with .1000000001 ?? Thl
Rogue detection missing IP address
On my test machine after adding four of my switches via SNMP in Rogue - Discovered devices get listed but without IP addresses. But in SPM - Switches - Ports I do get IP addresses. I have tried restarting machine and service and waited for some time but it still does not show IP addresses in Discovered Devices...
Alert when value does not change
I have a script monitor that will go and get the current document count from my ElasticSearch cluster. Since we are using this for log collect the value is consistently changing. Mostly up but once a day when it run through its cleanup the value will go down. How can I configure thresholds to alert only when the value did not change from its previous value? if {currentValue} == {previousValue Then {sendAlert}
REST API KEY
Hi, We have been developing a Outlook Add-in called V-Technician that allows a technician to work with his requests and more from with in Outlook. we have add some feature requests to also connect to OpManager for companies that are using both Service Desk Plus and OpManager, So basically the what we have been asked to do and have already done is allow the Technician to view active alarms and clear,delete,Acknowlage and Unacknowledged the alarms. NOW FINALLY FOR THE QUESTIONS :) Is it not possible
Vcenter virtual appliance
I have vcenter virtual appliance and i put the Vmware credentials " local vcenter admin and user admin from domain and also admin on vcenter", the problem is, when I try to make OpManager discover the VCenter, its fail and put it on the unknown category. I Appreciate any help. Thanks.
Sonicwall Template (Gauge Datatypes)
Does anyone have a good template for Sonicwall? Or can help explain how to create custom monitors for gauge datatypes. I'm looking to monitor CPU and Connections. Using the MibBrowser i get good data back, it show me the values I'm expecting. When I create a custom monitor I get garbage. Generally a number between 1 and 4294967295 Looking over the MIB they are Gauge datatypes and I guess custom monitors only work with integer values. I have created a ticket with support (4540790) and sent them the
OpManager Platform
Hi I have couple of questions to open discussion: 1. I am considering on what OS platform I should install OpManager on. Linux or Windows ? Advantages ? Disadvantages ? 2. I am considering to install OpManager on a VM. Advantages ? Disadvantages ?
Could you take care of those ticket, please
Hi, I have two ticket opened but I didn't receive any answer for days. Could you kindly take care of them? 2121931 2034009 Regards, Roberto
opmanager on linux vs windows
I have noticed some discrepancies with your other products maybe working better on windows vs linux. Is there perhaps a guideline or best practice on what OS to run opmanager and servicedesk? I noticed for example, for the windows scan to take place in service desk, it needs wmi - how does one scan from a linux servicedesk system for windows domain then?
unable to load the jtds driver
Hello, "unable to load the jtds driver" This error ocurre a new install opmanager 11 on windows server 2012 R2. Please help.
SQL Configuration During Install
During the Install of OPMANAGER 11 I am tasked with providing SQL information such as Host Name, port(A default is present), Database Name (a default is present) User Name and PW. While I am certain that I am entering the correct parameters because I have connected successfully to this server via and ODBC Manual connection and test, OPMANAGER installer insists it can not reach the HOST ive specified. The install instructions dont provide much help or direction in this regard so I was hoping someone
Free support anywhere anytime for all ME products except for OS Deployment
Hi Everyone, I have using all ME products except for OS Deployment. I'm working good at a technical support. I hope, I can help someone. Regards, Trí Lê
Standard Polling Rate
Hi team, Could you please explain me the main difference of the OpManager versions Essential, Enterprise and Large Enterprise.
OpUtils Active Directory OU authorization ?
Dear OpUtils users, is there a way to link OpUtils only to some specific Organizational Units in Windows Active directory for the WMI calls and IP check? We will never have domain admin type of account in big international enterprise and only have admin access to several top level OUs, so the checks could be pointed to listed OUs. Is something like this supported or planned to be supported in OpUtils? I am now evaluating the product and all the features do work perfectly, only AD integration is
No data to draw a graph.
Hello dears i have a problem on some interfaces, the data is available on the interfaces but the graph showing as below.
Configuring File Monitors Error
Hello, I want to monitor a file on a server, but when i set the file path, appears a windows with a error: "File not found", and i'm sure that the file is in this path. I attach a file to better understand. Thanks, Alex
MERAKI MX 100
Hello team Its possible to add an MX100 to opmanager 10? thank a lot !!
Unable to link SDP
Hi, I am unable to link SDP from within OpManager. I receive the following error message: "Check whether the ServiceDeskPlus Server is running" and "Check the username/password is valid". The credentials are correct and the IP of our SDP server is also correct. Also, from SDP, I am able to "Jump" to OpManager. The build for our OpManager is 11500. Any assistance is greatly appreciated! Thanks, Jay
Memory Utilization - How it is calculated?
Hello, Currently OPMANAGER shows that our application server is reaching 97% of memory utilization. From application support finding, the application memory utilization is within the range. The question is how OPMANAGER memory utilization report display, it is based on what parameters, “allocated memory” or “memory in use”? Is the OPMANAGER checking the actual “memory in use” or it counts all allocated memories as “used” too? Thanks Shahriman
Victorops Integration
Hi there, I just purchased Opmanager and was wonder if there was a way to send alerts to Victorops Rest API. They have a posting URL of https://alert.victorops.com /integrations/generic/20131114/alert/user_API_key / $routing_key Thanks, Nate
How do I call an OID response within an alert message?
I am using the a default Performance Monitor string that is in the format $MONITOR for $INSTANCE is $CURRENTVALUE $UNITS, threshold value for this monitor is $THRESHOLDVALUE $UNITS Firstly, where do I find a table of the possible '$' values? I have found $INSTANCE returns a value which is useful to me, but not so much to a user, so I wish to translate this value to a name. $INSTANCE returns .2 which in this case is a radio site number. The radio site name I can retrieve from an additional OID
DashBoard Widget - current status
Hi, I have the need to publish curent status of processes, services and URL's on a server into a Dashboard. I was going through the various widgets but i wasn't been able to find any of them that can easily point out if a service / process / URL is UP or DOWN. I was able to find statistics but they refer to the last hour hence not what i am looking for. Thanks for any idea that might help me!! Thanks and Regards, Razvan Despa
OpManager 11 Firewall Ports on Windows 2012 Server
Windows 2012 R2 Standard OpManager 11 Installed OpManager 11 on New Windows 2012 Install. Can Open OpManager using http://localhost:8060 from the Windows 2012 R2 Console. I have a Windows 7 Pro 64 bit workstations that I use to keep OpManager open at all times. When I type http://server13:8060/loginPage.do I get page can not be displayed tried IE and Chrome I also tried on server other computers Windows 7 Windows 8 and Windows Vista I found this https://support.zoho.com/portal/manageengine/helpcenter/articles/port-used-by-opmanager
Customising device snapshot dials to include free disk space - OpManager 11500
We would like to customise the snapshot page to be able to view the Free Disk Space for the C and D drives of virtual devices by default. As there seems to be a limit of 6 dials then we are happy to sacrifice others e.g. Response time and Disk I/O usage if this can be achieved. Thanks JB
Machines Display No Data Periodically.
Hello All, Periodically certain machines on my network will display no data on Opmanager, however I know the machines are up and running. Has anyone else had this issue that can point me in the right direction. Thank You, Dale
Next Page