How do you navigate this?
I am not seeing links to return to the main screen when in a node screen. What am I missing? Is there a tutorial on how to navigate? I am liking what I see so far, but it needs to be easily navigable. One other thins, I see no banner with a help link to tell me what it is. It also goes right to the dashboard on login, is there a way to change it? http://localhost/apiclient/ember/index.jsp#/Home/Dashboard/dashboard.name.overview
Plugin: Network Configure Management can't detect device in OpManager Database. Error when use SSH backup configuration!!!
Dear Support, Now my system have some issue, please show me way to fit it? 1) IP addresses of devices can’t be detected in NCM plug-in, even though those devices are added and defined in OpManager. ( Device : Cisco ASA5520, HP Switch) 2) I use Telnet to backup Cisco devices successfully, but there is an error when I use SSH to backup HP devices. Moreover, my group wants to move all protocols to SSH for backup process. Can you let us know meet ability of this requirement? ( Device :
Highly avaliable opm
I want to know, below OPM plugin support HA? 1, the APM plugin; 2, the NFA plugin; 3, the NCM plugin; 4, the ELA plugin; 5, the FWA plugin;
OpManager and Service Desk
Hi, I install the lastest versions of OpManager Free and Service Desk Plus 30days Trial and i want to integrate both of these products. I already set up the configuration and all the CI's that i have in OpManager, Service Desk Plus shows these CI's. But when alarm is generated by OpManager, don't create automatically any ticket in Service Desk Plus. Any suggestion? Thanks, Alex
Dell W-Series AP225 Access point Trouble
I'm having issue with W-Series AP225 (internal antenna) access points, is in Trouble. I'M getting Alarm every 5 minutes. Please see Error rate interface. Errors rate for Interface 'radio1_ssid_id3-radio1_ssid_id3' is 1.268%, threshold value for this monitor is 1%. please see the attached. thanks
VMs Not Changing to Virtualdevice Even After Discovery...
So I've recently upgraded to OpManager 11.5 and so far I really find it to be a huge improvement over OM 10.x. One of the great features is how, after you create a Virtual Host (Hyper-V in our case) it finds and acquires all VMs hosted on that machine, even the existing machines that were previously classified as "Server". My problem is that not all of the VMs were acquired and re-classified as "VirtualDevice". I've tried to test the SNMP/WMI credentials and re-discover the VM, but even after a successful
How use OPManager REST API to remove a MSSQL Monitor?
Hi, I am able to create a python script to figure if the server has for example "Page read per second" monitor added in OpsManager using the getMSSQLDetails REST API. How do I use the REST API to remove a monitor attached to the server? Regards, Kam
Opmanager still connecting to server
Hello I deleted server from Opmanager. Also deleted WMI credentials from Opmanager. But in firewall logs I still see that Opmanager tries to login to that server. Why?
Email Alert Reply
Hello, I was curious if there is a way to make it so that you can reply to an email alert to automatically set settings in OpManager. For Example, lets say I got an alert for a device being down. It would be handy to be able to simply reply to the email Alert with commands such as Acknowledged, Cleared, Assign Tech, Unmanage. This would be good for items that you cant get right away. An example would be you getting email alerts in the middle of the night to your phone, you are fine with the system
Cisco ASA 5500 Series Hardware Monitoring
Hello, Cisco ASA 5500 Series monitoring via SNMP not pulling Hardware Health. *We are ablt to pull CPU and Memory utilization, Hardware details, etc... Please help. Pini
How to get Opmanager to pull Hardware details (ram, cpu) and "Service-Tag" from Dell servers.
Hi, Is there a way to get opmanager to find more specific hardware details about servers?(memory, cpu) Such as Service-Tag would also be great to have Opmanager pulling. Even Spiceworks does these things, and that is a freeware... Cheers!
How to alert using conditional statements
I want an alert to check every 10 minutes if violation occurs, check again in 5 minutes and if violation is still present then alert by email
Virtual Device - Unable to change IP Address
Opmanager is picking up the actual physical NIC IP configuration of a VM machine, which is in our DMZ. So in order for me to apply the WMI monitors to this device, I need to put the IP address which I use to get WMI queries to it (through our load balancer). That IP also has a DNS record which coincides with the name I've given the device. So when I try to change the IP, opmanager won't let me save it, it just comes back with the original DMZ address. Any workaround?
Secure Windows Authentication
Is there currently a form secure windows authentication, such as LDAPS? Also if so how do we enable this feature of OpManager.
UPS Status values are not updated.
UPS status dial values are not updated in custom snapshot page like UPS runtime, Power Status and Battery Health. Please help me to resolve this issue.
Opmanager 11100 and GSM Modem Ubuntu Server 12.04 x64 (Solution found)!!!
Hi! I just install Opmanager 64 bit on Ubuntu Server 12.04 x64. Next, I connect serial (with com port) GSM modem iRZ MC52iT http://www.radiofid.ru/ru/products/wireless/by-type/gsm-modems/56-gsm-modems/456-gsm-irz-mc52it-rs-232-gprs-class-8-class-10.html (analog for Cinteron MC52iT) to host with Opmanager. Go to http://localhost and follow to Admin -> SMS Server Settings. When i click this link (SMS Server Settings) Opmanager fall down with this message: RXTX Warning: Removing stale lock file. /var/lock/LCK..ttyS0
Custom Monitor Graphs
Hi, I have managed to add custom monitor for my custom device (environmental sensor) and added the correct OID's- In the test page I can see all performance monitors are working/functional and receiving values. But I would like to see a graph of the data, like the CPU, I/O graphs on the server pages. How can it be done ?
SMS Modem does not send SMS anymore
Hi, I am using Opmanager 8812 along with a Multitech GPRS GSM Wireless modem to send SMS notifications for alarms. After a while i see that the modem stops sending the SMS and the SMS_OUT table has alot of SMS with dispatch_date as NULL i.e. these SMS have not been sent. This is a very critical production system and we have no other way to receive alerts. Could you recomment some customisation/fine tuning or troubleshooting in order to resolve the issue. Each time I need to restart Opamanger,truncate
Graph does not match data
When I generate a traffic utilization graph that is beyond one day (week, 7-day, month, etc) the graph displayed does not match the data shown in the table. For example, below is a one month traffic report graph for an interface. I know for a fact this interface spikes to 20M every night and the data in the table show max in/out at over 20M. Note that the graph shows traffic maxing out at 4.25M. I suspect that the graph is showing some average, but that is not helpful for me. Is there any way
Log Analyzer plugin stopped working after trial period
I am using the free version of OpManager, as I have only 10 devices to monitor. I was told that Log Analyzer plugin would work in the free version but after the trial period ended, I can no longer access Log Analyzer. The same thing happened with App Manager, too. The web page is no longer accessible for either product.
Alarm Clear messages looping after status "Clear"
Sometimes we get looping alarm "Clear" messages via e-mail or SMS, even though it should only send 1 message I presume. In this example two of our switch ports went down yesterday at about 15:15, and within 1 minute they were up again. Opmanager sent three "Trouble" messages correctly, and also three "Clear" messages correctly both in e-mail and SMS. After this those Clear messages kept coming via SMS between 120 minute interval (as configured in recurring trigger if not acknowledged), but only from
linux opmanager auto start after server reboot
Hi, I have installed opmanager in redhat 6.5 & changed as service. But I am not able to add the same in chkconfig (for service auto start after reboot). Please see the message below. Help me regarding the same. Thanks. Regards, Ganapathi Ram
Folder Monitor
I setup a folder monitor to notify me when a folder is changed. This doesn't happen very often, but when it does I want to know about it. The first time it notified me I thought it was working great. Then another hour passed and the monitor notified me again that the folder changed and the notification had the same date/time as the first notification. Once the folder is modified the monitor should not notify me until it changes again. Have I missed a setting somewhere?
Issues with WMI and DCOM
Hi, For a while now, I've been having issues with WMI and DCOM rendering OpManager only half as good as it was before. From my OpManager server, I am unable to authenticate to any other server on my network so none of my stats including memory and CPU usage, SQL information, etc. are showing up on any of the systems in OpManager. I've had several support requests but have yet to find a solution so I'm reaching out to everyone to see if anyone else has any ideas. The specific error I receive is
Link to bad hostname
Hello, When logged into OpManager and I open Virtualization > All Devices and click on a host, it looks like it wants to take me to the probe screen (example link is: http://10.3.1.52/devices/objectdetails.do?requestid=SNAPSHOT&name=10.2.1.11.10000000001) But it fails to load the page, because it refreshes to "http://win7" instead of the IP "http://10.3.1.52" Win7 is the name of the server, but "win7" doesn't resolve on our network. How/where can I change this to the IP? (Using latest enterprise
OpManager to monitor free space on NTFS mounted volumes
We are looking to monitor the free space/used space on several NTFS mounted drives. I have tried the Folder monitor but errors arise from no files. Is this the correct method to be monitoring these drives? NetApp LUNs --> NTFS folder mounted drives on Server 2012 R2. Thanks.
Service Monitoring
Is there anyway to monitor only the services marked "Automatic" on all devices we currently have? I spoke to ManageEngine Support and they said that you can write a custom script to do that. Can you help with the script? Thanks.
MSSQL monitor database freespace
Hi all, Is it possible to monitor one or more MS-SQL databases for the amount of free space remaining and alert when that matches a threshold and if so how? Ideally we would need this for specific databases. Thanks, Matt
SMS
i'm doing a manual insert on SMS_OUT table but the sms still not sending but when i try to send alert from OPMANAGER i can get the SMS
No interfaces are there for this device.
Hi, We are using Opmanager 11 . The issue : We got a device which we want monitoring its interfaces . When we click on "rediscovery " in the interfaces section we see all interfaces appears on the screen. We click on save and a message says : Selected Interfaces Changes wil be updated to(...)Continue ?. we click on "Ok" All perfect until here. Finally a message says " Interfaces added successfully " And we got this : Interfaces No interfaces are there for this device. ( we can repeat the same
OpManager9 : Weird device name...
Hello all ! I have just installed OpManager 9, and added some devices but i have got weird display concerning devices names and some other parameters. For instance, here's what my device name look like : ëñáè<ä âÅ/ÁøÄ?Êø%?Ä/% Do you have any idea about this issue ? Thanks in advance for your help, Best Regards, Adrien
SMS Alarms Not Working - "Modem is not connected properly. Check your settings"
Hi guys, I´m having problems with SMS alarms. When I go to SMS Server Settings I get the following message " Modem is not connected properly. Check your settings!" But the modem is connected to the server Best Regards.
Duplicate VM entries on Hyper-V cluster member
On our Hyper-V cluster we are seeing a number of VMs that show up twice: on with an IP address and one without. We have tried the following: Delete the entry with an IP address This results in two entries without IP addresses. We can add an IP to one or the other. Add the IP address to the one without This is disallowed by OpManager. We get the following error: "Error: This device is already mapped to a VM. Delete the VM and re-discover the Host to rectify it." Add a bogus IP address and then
Add UCS to OPManager
For some weird reasons, when I try to add my UCS to OPM I always get Device Failed. What are the credentials that I have to provide. What is the port number supposed to be ? Thanks
Support for Visio 2013
Is there a beta plugin for Visio 2013? I found the Visio 2010; however, I have not used that old version of Visio in several years.
Esxi Monitoring
Hi Guys, We have been getting a lot of alerts from OpManager regards to our ESX farm and want to tune it down, My ESX Engineer has asked if any of the following is possible: ESXi hosts and Datastore alerts: 1) ESXi host rebooted or crashed. 2) ESXi host network connectivity lost for Ethernet adapters / any failures. 3) Datastore multipath lost or redundancy lost. 4) Datastore read/write latency for 3 pools each 5 minute interval >15 milliseconds. 5) Datastore filling up
Eaton UPS "UPS battery is low"
I have an Eaton 9355 with the ConnectUPS-X Web/SNMP card. OpManager 9101 is showing the alarm "UPS battery is low", however I believe this to be wrong. I can't see where the alarm is triggered as the Monitors are all normal. How do I correct/verify this alarm?
Error Add VCENTER
I'm having trouble adding the VCENTER When I added the VCENTER OpManager hangs and does not open. wrapper.log ********************************************************************************************************************* E:\OpManagerProbe\bin>StartOpManagerServer.bat Windows Server 2008 inside addon check Starting AdventNet WebNMS "Primary" Server Modules, please wait DMS is waiting or registration from the Central Server. DMS has successfully registered with the Central Server. Process :
moving opmanager from one machine to another.
this might be a silly question but i want to use opmanger on another machine actually install it on a dedicated server. i have custom setings I need to move over how do I do that?
checkpoint MIBS for Gaia R77.20
Hi Support team, would like to monitor the checkpoint firewall GAIA R77.20 for the CPU/memory, and disk utilization. i have downloaded the the MIBs from checkpoint,however when i perform a snmp get from the MIB browser i am getting the following error Request failed or timed out. No error.attached is the screen shot. Appreciate if some one can help to fix the issue. regards, Gangadhar
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