I am unable to link SDP from within OpManager.  I receive the following error message:  "Check whether the ServiceDeskPlus Server is running" and "Check the username/password is valid".  

The credentials are correct and the IP of our SDP server is also correct.  Also, from SDP, I am able to "Jump" to OpManager.

The build for our OpManager is 11500.

Any assistance is greatly appreciated!

Thanks,

Jay