Graph viewer
How do I create/view the graph viewer to check status os the entire network?
Toll-free line down
As of Thursday, Nov 17, 9 AM Eastern Time in the US, our toll-free line is down. You may get a busy tone. The problem also occurs with lines with 925-965-... extensions. Our main line is operational. We are working with our service provider to fix it ASAP. We apologize for the inconvenience. Please use forums or email to contact us, and we will call you back. Sridhar Vembu
community string
hiya, please can u tell me where to find the community string?
AIX server monitoring
Dear OpManager Support Team I want to monitor an AIX server with CLI of OpManager 5.6. Does OpManager support this feature ? If not, when well you support it ? Thanks baek
Feature Request: Time Out on Errors.
It would be great if in Event Log Rules we could add another option to the levels. For example, right now I am setting a lot of mundane event log messages to be ignored, but there are some rather mundane ones that don't matter unless they happen in quantity. Lets say something like, "Virus found and Quarantined." I don't really care about that. But if it begins happening every thirty seconds or so, I want to know - obviously I have an outbreak. So, it would be nice to have a feature that would allow
Asset details--data not available.
When I try to run an inventory report, some servers show their RAM and Disk, and others do not. I have double checked to make sure everything is fine password and string wise. Any idea why on the majority of servers I am seeing data not available, instead of the RAM and Disk amounts? Cheers
IP Phones
They are not going to add support for IP Phones and one business View for these.
OPManager 5.6 support Window 2000 SNMP ?
I am testing the OPManager 5.6 and noticed 'some' window 2000 server with SNMP enabled do not recognised by version 5.6, but recognised by 5.5 without any problem. Did anybody come across similar situation ? Rgds/KL
NetAPP Monitor
I've a NETApp Filer stoarge . does anybody know from where can I get its SNMP community strings?
Dashboard and Graphs problem with WMI
Our Dashboard fails to get updated for CPU,Mem and HArd disk utilization for win 2003 server which is hardened by security template.When we remove the security template the dashboard gets updated .Even the graphs of server are not displayed in hardened environment.We are using WMI interface
Switch Mapping
We have a Netgear gsm7224 switch. Op manager sees it after a long wait. When we run switch mapper it says Bridge-mib not enabled but it is enabled. A switch map appears but it is not always accurate. We have Netgear mib file but don't understand what do do with it.
Feature Request: Detailed Drives View.
Currently WMI monitoring is great, but what if I want a quick view of how much each drive on the server is doing? Its good to know its 70% overall - but that doesn't help me if drive E is 90% and drive C 20%. What about creating little pies for each drive - so if I have four drives I'd have four little pies instead of the one big one. David.
Business views and Link status
Hi, We are currently test the OP manager App, and have found it very good. 2 Questions i do have are: 1:After creating a Business View, can we then view this as a web page, so it can be displayed on a large LCD TV. After Linking two devices, example- switches: Can we create a multi link? Is it possible to incorperate the bandwidth utliz on this link and when the utilz goes high the color of the link changes? If it is not possible to do either of these, may i suggest it for the roadmap. Thanks
How can I backup the configurations and Database?
does anybody know how to backup the configurations and the DB ? and how to restore them.. Thanks All
Does Opmanager support snmp v2c ?
Hi, Does opmanager 5.6 support device with snmp v2c ? I have access point 1200 (cisco) and this device are running snmp v2c, when I add this device in opmanager appears like not snmp device. If opmanager running snmp v2c, Why I don�t manager this device in opmanager console?
Traffic values on interfaces are not the real values
Hello all, I`m having problems while I monitor cisco routers/switches interfaces, the value that i collect and graph, is not the real value that the interface shows me on the device or with a traffic monitor. Has any one had this issue before ?? Thank you very much, cheers JP
Traffic Monitors working, but interfaces show N/A
On the snapshot page of one my servers, for example, I have 6 traffic monitors listed via SNMP. They are RX/TX errors, traffic, and utilization. I can click on any of them and see data and when I click on the test monitor button I get a green light. At the bottom of the server snapshot page is an "interfaces" category but under the headings for RX/TX utilization, traffic, and errors they all say N/A. Why is this? Another of my servers has the same Intel MT GB NIC and it has values under the RX/TX
Window 2000 SNMP do not get recognised by version 5.6
Testing the version 5.6 at the moment and noticed it does not recognise Window 2000 server with SNMP. Version 5.5 recognised the same Window 2000 without any problem. When using MIB Browser under 5.6 to GET information from the Window 2000 server, it returned no such parameters, etc, etc. Are there something we need to configure in order to support W2K server, this problem does not seem to happen to W2K3 server. Rgds/KL
Editing Business Views
Greetings, We are evaluating your OpManager platform. I downloaded and installed build 5604 yesterday and have been playing with it. While trying to build different Business Views, I have noticed the the java client does not act in a consistent manner. I can create a view and place shortcuts and connections on the view but when I go back to change the Display Label, it will not keep the change. I have also had problems where I create a new view then have the hardest time selecting it to place icons
feature request: NRPE
We just recently bought OpManager and I am setting up monitoring now. One thing I'm really missing coming from Nagios is NRPE, which is an open protocol that is used by several open source monitoring systems. I'd really love to be able to use NRPE to have servers report back things where SNMP is not as appropriate. NRPE in OpManager should work with or without SSL, optionally. Not only does NRPE report back "OK", "CRIT", or "WARN" but it also can give back metrics for graphing purposes. Implementing
Better Quick View Monitoring.
The monitoring on Maps-->Details is very nice, but it is not customisable and does not include enough monitors. It would be nice to be able to click Details to see a one-shot, quick-glance view of all the servers health. But we need to be able to determine additional monitors in this area - e.g., CPU, Memory, HD usage. What does everybody else think? David.
Logs/Alerts for configuration changes
Hello, Is there a way to have logs/alerts about configuration modification in OpManager currently ?? Some features that I would like: 1/ it will be great to have the possibility to sort Business Views Infrastructure (left box), to have display sorted in web client. 2/ Also, I think it will be interesting to add choice to create "Device dependencies" with several devices (utilization of redundancy). Regards, thanks
Alarms generating even though ports are unmanaged.
I have some Cisco devices that are generating alarms even though I have the ports as unmanaged and unnotified. The alarms are coming from a Multiflex Trunk card that I use for a PRI. We have IP Telephony and my routers are voice gateways as well. I turned off the management on the voice cards since the ports are up and down when they go off hook. I am also wondering when will extra Cisco MIBs be added. I currently use the following Cisco Equipment Cisco 3725 & 3745 Routers, 3560 POE switches, 1760
OpManager sometimes missed the data polls.
Could you tell me how to specify data poll timeout value and retry counts for SNMP ? OpManager can not get the data from some switches around once a 2 polls. I have sent the details information to support@opmanager.com.
OpManager hangs ... Java engine problem? (with logfiles)
Hi All, I'm experiencing in a boring problem with OpManager. I'm using last version, demo mode. Sometimes hangs. I check /opt/AdventNet/ME/OpManager/logs. Last written files are: -rw-r--r-- 1 root root 44523 Nov 12 19:17 stdout3.txt -rw-r--r-- 1 root root 184334 Nov 12 19:19 nmserr4.txt -rw-r--r-- 1 root root 227723 Nov 12 19:29 stderr3.txt -rw-r--r-- 1 root root 5880810 Nov 12 19:30 alert_audit468.txt alert_audit has no important infos. Last lines of stderr3.txt are: 19:19:04:544 PM Data Collection
Cannot access to the Web Management interface (logon fails)
Hi, First of all, sorry for my poor english (I'm spanish). I'm trying to log into the web server with this l/p: login: admin password: Password (since this is a default install) But I can't access, seems a login loop... maybe a cookie problem or similar. Anyway the iface warns: Invalid loginname / password �is that true?�how to set my own passwd? I used Mozilla Firefox and IExplorer for testing... OS: Fedora 4 kernel 2.6.11.x thanks in advance.
monitoring SNMP service
Hi, I noticed that in case SNMP agent crashes the monitor does not generate any failure notification. Can you tell how can I monitor the SNMP agent availability ? Lahav (lahavs@ixi.com)
Invalid meter in OpManager
Dear team, I have some problem in using Opmanager. I can display the meter for CPU and memory Utilization. But I can't display the meter of disk utilization. This problem occured when I monitored Linux server via SNMP. If I using the MIB browser, I could get the MIB agent for Host OID. Please help me. Thank you. Stevanus
opmanager in Redhat linux 9.0
Hi I have installed OPMANGER 5.6 in REDHAT 9.0 server. The installation directory is /opt/AdventNet/ME/OpManager While running ./StartManagerServer.sh It started running all the process and when it tried to check the webserver, it was throwing error message as follows. " Failed to estabilish connection with webserver" Pl.help Thanks in advance Ramki
MAC IP List with multiple subnets
Hi, I define in Global Environment 2 subnets for scheduled scans. But in the MAC IP List I can only find records for one subnet. Any Hints? wkr, bc
Receive five "The URL http://....... is UP" messag
I am monitoring serveral URLs using server based URL monitors, a notification profile is connected to alert when they are down and also when they are up again. When the URL goes down I get one email message... fine, but when the URL comes up again I receive 5 "The URL is up" messages. I have repeated the test by using different servers and creating a new notification profile, but have the same results each time.
Opmanager doesn't start....
Hi, I installed OPManager 5.6 on Windows 2003 Standard Server. After installation finishes, OPManager starts and work properly. But; if I shut down Opmanager or reboot the machine, it never starts again.... I tried to run Opmanager from the command line (with loglevel=INFO parameter in wrapper.conf file) and saw that there was a problem about mysql. But mysql_nt process was working and I could connect to mysql server and made some database operations. How can i correct this? Please help me.... Ozguc.
Quick config wizard question
Here's the situation and question. I have three servers and I want to monitor the RX traffic on all three, for example. I can create the monitor and add it to the servers group but nowhere during the process does it "bind" to the NIC or ask which NIC I want to use in a multi-homed box. So, the test monitor function fails. It also doesn't give me the chance to change the monitoring frequency during the wizard so I'm stuck with the default. What if I don't want that default value? So if I had 300 servers,
Device Template
One of my complaints about your product is that its a lot of work to setup a new device. I'd like to see a new device template. For instance, when I add a windows server, I need to the do the following: 1. Add Device. 2. Set the windows password. 3. Add Notification Profiles to the device. 4. Add the Event Log service monitor. 5. Add Event Log Rules to this device. 6. Add Vendor specific monitors. It would be nice to have a template that I could select that adds this stuff for me. All my windows
Adding in a New Device
Hi, Just wondering. Just installed OpManager and added in 4 services using the Admin-Device options. 1 server ended up in the server view, 3 services ended up in the workstation view. I seemt to be missing something here. What determines the view that the device ends up in? and once added into the incorrect view I could find nothing on moving the device, or deleting it and adding it in again. Any assistance would be apprecitated. Pete,
ServiceDesk not linking to Opmanager
Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high. This happens when we try and test the connection and save. They are on different servers, but all the login details are correct. Thanks, Mark
False "Service down" from multiple servers and ser
Hello, Very imprest with the product, one problem on current installation though. I'm currently evaluating OpManager 5.6 (Build: 5604) on a workstation (running as a service) monitoring around 10 servers (mix between unix, linux and windows) and some other network devices. Several times during a day I'll receive "Service Down" on almost all my servers and services. I'm using the standard (SNMP?) "Service Monitors" and it works most of the time. Sometimes when I clear the errors they come back on
URL monitor notification
Hi, I'm monitoring URLs on some servers, all uses the same URL but with different paramets, when alert is generated it does not contain the monitor name, so it's difficult to understand the source of the problem. alarm looks like this: The String "[my serach string]" did not appear in the response of URL : [my ULR] How can I customize the alarm so it will contain the monitor name e.g.: [monitor name]: The String "[my serach string]" did not appear in the response of URL : [my ULR] Lahav
IP range scanning
Hello, If I put in global setting following network 141.29.115.32, 255.255.255.240 OpUtils are always scanning IPs in a range 141.29.115.1-141.29.115.15. How should I solve this?
Creating Event Log Rules...
What does "Category" mean when you create an Event Log Rule? Is that the same as "Type" in the Alarm report? If you don't fill out a user then does it just filter for all users? David.
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