"Trap" Alarms
Hey everyone, I have a question regarding I guess what are "trap" alarms that are being generated by our Pix firewalls. Here's an example of one. 1.3.6.1.4.1.9.9.41.1.2.3.1.2.0: 20, .1.3.6.1.4.1.9.9.41.1.2.3.1.3.0: 4, .1.3.6.1.4.1.9.9.41.1.2.3.1.4.0: Syslog Trap, .1.3.6.1.4.1.9.9.41.1.2.3.1.5.0: <163>%ASA-3-313001: Denied ICMP type=8, code=0 f I understand what it is but is there any way to have op manager stop generating alerts for it? Maybe under the SNMP Trap processing options? Thanks for your
MSSQL Add-on problems
Hi, Currently using OpManager v7.0.2, freshly installed, added registration for MSSQL add-on and getting weird behavior. For SQL Server 2005 adding MSSQL monitor, service and ie Cache hit ratio then try to Add DB no DB found (I ran wmiadap /f several time on server, remove all monitors restarted OPM with no luck even if opm didn't asked for it as it usually do) For SQL2000 adding MSSQL monitor, service and ie Cache hit ratio then choosing DB works ok Then dashboard display no data even after two
SD Plus Integration in OPManager
When I test my connection to the SD Plus server I get the following error: Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high. I have double checked all the parameters and the server is running. Any ideas?
Custom monitors are not cleared
I have few custom monitors configured with thresholds, when the threshold reaches an alarm is fired, but when it reaches the ream value it does not clear. Lahav
Monitoring Storage
Hi Guys, Can someone advise me how to monitor external storage in opsmanager.
Monitoring RAID and storage
Hi guys, Can someone advise me how do i configure monitoring RAID and physical hard-disk. I dont want to use ospstor. I am using msp version of opsmanager. Alerts i am interested in is RAID failing or physical hard-disk failure..
Unable To Connect To DB From Remote System (Crystal Reports)
Hello, We followed the instructions below to attempt to connect to the OpMgr DB from Crystal reports. If we are logged into the local OpMgr machine, we can access the DB. Unfortunately, we cannot access the DB from any remote server, such as the CR server. Is this a limitation with the "root" user. Can we add an additional user? We're really going through all of this because of the "availability reports" limitiation of only giving us the option to show 24 hrs or 8am to 8pm. We would like to report
Monitoring a CIFS Share
Is there a way to monitor a Windows Share and be notified if the share becomes unavailable?
Windows Service Monitor in down state
I recently upgraded from version 6 to version 7. It appears everything went fine but when I tested the system I see problems. I stopped a service on one of my servers. When I click on the device in OpManager the Windows Service shows as Down but the Device Status is Clear. I have played around with Notification profiles and Escalation settings but nothing is working. Can someone please let me know what to do so I don't have to restore my ghost image.
Device Type and Monitoring Error After Update to 6005
HI, I updated Opmanager MSP from 6002 to 6005 and after it, when I add a new device and try to change �device Type� or �Monitoring�, the Opmanager shows a popup error. I attached a screenshot
Devices not discovering / Devices going missing
I am currently using the free version of OpManger. I have Discovered the devices I need to. A couple of them are still being put in to the Desktop Category despite being 2003 boxes. I have verified all snmp settings are on and correct. The next problem is, domain controllers keep vanishing. I have checked all the default categories and they are no where to be found! The devices are still up and running. I have tried rediscovering the devices that go missing but OpManager says I have already used
OOB Monitors appear to be missing
I just upgraded my opmanager to 7021 and now when I try to add a performance monitor to a server, there are not in the list. All I get is a single line of text saying click here to add a custom monitor. Right now I am trying to add a simple disk usage monitor to a newly discovered server. Furthermore, if I remove an existing monitor and try to readd it, I cannot find it anywhere. This happens no matter what category of monitor I try to add. How do I get the monitors back?
MSP 6005 released....
Hi , We did a quick release on MSP to offer the much asked for features in remote control module. With the new 6005 release you can now do a control+alt+del automatically while logging into the remote machine. This helps you to troubleshoot unattended remote servers that are either locked or not logged in. List of items that have gone into 6005: Remote Control issues fixed in the NAT environment of MSP setup. Logged Off or Locked Machines can now be controlled by using OpManager MSP Remote Control.
Migrating from OpManager Pro to MSP?
Is it possible to migrate data from OpManager Pro to the MSP version? I know it was not in the past but I didn't know if version 7 uses the same database format as MSP.
Fedora Linux 4 + OpManger 5.6
Hello, i have installed OpManger 5.6 on an Fedora 4 Maschine! When I tried to start the Server, following error occured: [root@linux bin]# ./StartOpManagerServer.sh java.lang.UnsatisfiedLinkError: /opt/AdventNet/ME/OpManager/lib/libUniqueID.so: /opt/AdventNet/ME/OpManager/lib/libUniqueID.so: cannot restore segment prot after reloc: Permission denied at java.lang.ClassLoader$NativeLibrary.load(Native Method) at java.lang.ClassLoader.loadLibrary0(Unknown Source) at java.lang.ClassLoader.loadLibrary(Unknown
Brocade Silkworm "not a switch"
I am trying to port map a brocade silkworm 2800 fibre switch but when I run switch port mapper Oputils returns that the device is not a switch. OpManager also only returns the managment interfaces and not the fabric connections? Please help Mark
Interface display names
Hi, I'm running opmanager 7021 and i'm having a problem with display names on the interfaces. On all the migrated switches (from 6 to 7) they are just set to default. ie. the same as the interface name and if i add new switches it fills in the field with the description from the switch...which is what i want. Unfortunately though it won't update. If i change information on the switch and do a re-discover on the device or interfaces it doesnt update. the only way seems to be to delete and re-add the
Monitor naming creates error
Hi, I dont know where is the best place to submit this, but I found a "bug". When creating a custom monitor, the interface allow the ' character, however, when trying to change the Treshold on the monitor with a name containing a ', an error occur, since it screw up the SQL query. Here's an example of what I got in the Error Log when I clicked Ok on the Treshold change pane. 13:56:13:687 PM Exception while executing the SQL SELECT PolledData.NAME , PolledData.ID , PolledData.AGENT , PolledData.COMMUNITY
Exchange SMTP monitors show not data OpManager 7
I use OpManager 7 and my Exchange server does no show any data in the SMTP monitors area. When I test any of them the result is: Protocol WMI 1. The device might be down. 2. The username and password provided for this device might be wrong. 3. The domain password for this device was not provided 4. The domain password for this device might be wrong Others WMI monitors work properly. What could be the problem? Thanks, Manuel
Database Tips
Hi We had an event that reports shows no data available and I tried to run an repairdb. After reparing, reports started to show data. I want to know the ff: 1. Why did our database got corrupted all of a sudden? 2. How do we ensure or maintain a good database? 3. How do we check if a database is corrupt since OPManager still worked even a corrupted database was found during repairdb? Thanks
Adding New MIB
Hi all, I am using OPmanager 7. I want to add mib of a VPN box into OPManager. could somebody help me with the process.
NO work - Install OpManager in Centos5
I get this error when I try start Opmanager on linux - Centos 5 Can anybody help? I have changed the webserver port 8080 or 9090 - no luck error : .... ...... Process : StartTelnetClientFE [ Started ] Process : NmsMainFE [ Started ] Process : TopoFE [ Started ] Verifying connection with web server ... Falla al establecer conecci�n con el servidor Web. Apagando OpManager. Intentando apagar OpManager Schedulers Stopped successfully All Shut Down Observers Notified Process : NmsSAServerFE [ Stopped
AS400 supporting ??
Are OpManager supporting monitor i5 as400 ??? If yes, is there any additional procedure to setup ?? Thx u
Unable to apply Interface Template change to devices
Hi there, I have just upgraded to OpManager build 7020 (from 6005 - big steps!!) and everything seems fine, however one thing I have noticed is that I cannot apply a change I make to an Interface Template, to the devices. As an example if I modify the Interface type 6 (Ethernet) from a Utilization threshold of 30, to 80, eventually I get a list of all the devices/interfaces and it tells me to click Save to apply the change. I click Save, and get a blank screen. I then either need to go back in my
Multiple Duplicate Interfaces
I am seeing multiple duplicate interfaces on my routers. I was having the 0% availability problem so I upgraded to 7021 and performed the change IP address work-around. They are ok today so far except for the duplicate interfaces. Deleting them works temporarily, but only temporarily. Is there anything I can do to fix this?
Add a new category
Is it possible to add a new category in ops manager? I have devices that are not part of the default categories. Thanks, Teddy
MSP 6005 - Selected asset is not scanned yet
I'm having a problem with the " Selected asset is not scanned yet" message appearing in anything I click under Device Info in the Device Snapshot page. SNMP is working on the affected servers. A hint as to what I'm doing wrong would be great. Thanks.
Blank/hidden login form.
Hello, I've just installed opmanager on a windows 2003 server. When I try to access to log-in page I get an "empty" page. I've tried with: - firefox(linux); - firefox(windows xp); - ie(windows xp); - ie(windows 2003 server); - opera(linux). Always with the same result: the "empty" page. I write "empty" because, using the "Show hidden elements" function in firefox (thanks to WebDeveloper extension) I can see the login page (just a little deformed) and then correctly log-in and use opmanager. I've
Monitoring Exchange 2007
We have upgraded to Exchange 2007 and attempting to configure the add-on client for exchange monitoring to monitor our 2007 environment. Is there anything you can provide to assist in this configuration?
Historical Reporting
Hi, When I try run some historical reports, i.e over a periond of 60 days, it uses the daily historical data out of the database. The problem is that it seems to only keep the last dataset recorded for that day (screenshot attached), usually a value taken at around 11:59pm. This is faily useless to us, as at time traffic is fairly low. Is there anyway it can calculate the max and average values for these days and keep them in the database, before purging the detailed data. This would make much more
just what i needed
i'm eric. joining a couple boards and looking forward to participating. hehe unless i get too distracted! eric
How to delete a custom monitor?
I want to delete a custom monitor that was created for a custom template, how can I do it ? Lahav
OpManager Database Questions
I have some questions on Opmanager database platforms. Currently we are running OpManager 7021 with a MS-SQL 2000 backend managing 235 servers, 151 switches and 35 routers (still more coming). Here are my questions: 1. Is Opmanager optimized for MySQL? 2. Would Opmanager perform better if the database server and the OpManager application is on the same dedicated platform? 3. Has anyone had experience with the Database platform running on a VM? 4. It seems backwards but if we wanted to convert the
Domain controller is giving no information
One of my domain controllers is giving no information any more, when i try something i'm getting access denied. This occured after the upgrade from op6 to op7 or after a patch. Were using build 7.21 I can get the CPU info but no info in the main screen. Rediscovery or adding the client again did not work Please advice Regard, Beheer_ka
SNMP forewading / relay
Do anyone know if and how it would be possible to forward SNMP traps from OpManager to another application like HP Openview? Cheers TA
OpManager MSP 6005 and CentOS 5 Install
Hi All, I have been trying with much grief to get OpManager MSP 6005 to install on CentOS 5. It is a vanilla install of CentOS 5 and the actual installtion seems to work fine, its only when i try to start the OpManager service that it fails. Here is the log: [root@tiger ~]# ./ManageEngine_OpManager_MSP_Central.bin InstallShield Wizard Initializing InstallShield Wizard... Searching for Java(tm) Virtual Machine... . Preparing Java(tm) Virtual Machine... .................................. ...................................
Starting OpManager in Linux - Centos
Hi I get this error when I try start Opmanager on linux - Centos 5 Can anybody help? I have changed the webserver port 8080 or 9090 - no luck error : Verifying connection with web server ... Failed to establish connection with web server. Gracefully shutting down OpManager. Trying to Shutdown OpManager Schedulers Stopped successfully All Shut Down Observers Notified Process : NmsSAServerFE [ Stopped ] Process : StartTelnetClientFE [ Stopped ] regards Groen
LSASS CPU Usage
Version 7 build 7021 I deleted the Domain Controllers group because I don't have the Active Directory plugin.. Now I'm getting an alert "LSASS CPU Usage is 99 % Processor Time, threshold value for this monitor is 90 % Processor Time " It could be a result of upgrading to 7 three weeks ago, but I can't find the location on how to change the threshold. How do I change the threshold?? It might be a suitable level, but i just want to know where to change it.
IP address followed by :53
Why am I now getting :53 after my IP address. If i do an nslookup, i get a result of: 192.168.1.1:53
Only admin can edit business views
Since updating to 7021 only the admin account may edit business views even though other accounts have full access to those views.
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