False error messages by Opmanager 8
We get some weird errors. We got no alarms but the overview is showing that the URL has errors while there is nothing wrong. What can we do to solve it.
Error Message when OpManager trys to refresh stats
Hi All, I am having a problem with OpManager V8. Everything has beem working fine since Monday, now all of a sudden I keep getting an message whenever OpManager trys to refresh a any stats. Error message; Error Occured - We are sorry for the inconvenience. Please try again after some time or refresh the page and try again. Has anyone had the this problem? I would appreciate any advice. Many Thanks, I have attached a screenshot of the error as well
Extreme XOS and snmpv3
Anybody have any luck getting OpManager to work with ExtremeXOS12.0 and above using snmpv3. I have tried everything according to the manual to no affect.
Delay notification
I've been searching and haven't been able to find anything that seems to help. I'd like to delay notification of down interfaces on cisco routers. I want to get notified after an interface is down for 5-10 minutes. SNMP traps are instant of course, but is there a way to tell opmanager to alert me if the alert isn't cleared within a certain period of time?
Auto login...or Pass login credentials via hyperlink
Hello, Is there a way to supress login for a bussiness view? OR What is the proper string to pass credentials via a hyperlink? Thanks :)
Error installation update pack OpManager
Hi, I'm working with OpManager 7200 and I'm trying to install OpManager 8 update pack I downloaded the opmanager 8 update pack on your web site. But when I choose the ppm file ( MYSQL 5 or OpManager 8) with the update manager tool, I have an error message wich is : "The file that you have specified is not compatible with this product" I don't understand why I have this message Can U help me please, thanks for your help Raynald
Data not collected for BackplaneUtilization:Error
I just upgraded to Version 8 today and immediately started getting this... Data not collected for BackplaneUtilization:Error: Request Timed Out I had never gotten it before and I confirmed that I had the right credentials. I even deleted the the switches and re-added them and continued to get the errors. I also seem to be getting AuthenticationFailure : null, I'm not sure what that is in relation to but I thought I would mention it as well. Any help would be appreciated. Thanks Josh
Support other GSM modem ?
Hi, when do opmanager support other GSM modem ? I have USB GSM modem (Huawei EG162 USB- modem). This modem installed on Com3 and Hyper Terminal not have any problem with it. OpManager can't find this modem. Slava.
Cisco Wireless Manager 4000 series
Hi, Opmanager identifies the Cisco Wireless Manager 4000 series, but it only sees it as a "Cisco 4000 controller" and offers nothing beyond the most basic monitors. It doesn't even have CPU or memory monitoring. I'd like to see more information, because the devices sends hundreds of traps regarding rogue AP's, wireless attacks, unauthorized devices on network, offline access points, and many other things. Any idea if your people are going to implement further support for this product?
Opmanager Executive report
Hi, We are just considering buy the Opmanager Premium, and would like to know if this comes with any Executive type reporting that can be pulled out for higher management? General info in the reports like: Uptime, Mean time between failures, mean time between repairs, etc Regards,
After the OP8 Upgrade
After the upgrade can i remove the older versions from the updatemanager? Now i still got op6 and op7 in there. Let me know howe to proceed? Regards, Gert-Jan van Raamsdonk
Performance Monitors with OpenBSD
Hi, I am having an issue with OpManager monitoring the performace monitors (such as CPU Utilization and Free Memory). I have installed net snmp on OpenBSD 4.3 and OpManager will do the initial scan of the server successfully, but will not monitor any other devices (memory,hd). Version of OpManager is 7205 and under type where all the different devices are listed (Windows, Linux,Unix), nothing is listed for BSD. I have tried using Unix and Linux for BSD with no luck. Is there a mib I need to load?
Windows 2008 compatibility
Hi, Can I install Opmanager 8.0 in windows 2008 32bit server? Is it compatible? Regds Pradeep
Procedure to Migrate SQL 2005 to MySQL?
Hi We have been trialling OpMangaer v7502 on Win2K3 R2 and a SQL 2005 database. We have now purchased an OpManager enterprise subscription license and I have built a new W2K3 R2 server, downloaded the new v8 install, and will be installing fresh on the new server. Due some ongoing problems we have had with the SQL 2005 backend, I have decided to run a dedicated server for Op Manager and Netflow analyser, and use the built in MySQL engine instead. I would like to retain all existing monitoring data
Move customized OpManager environment to another machine ?
Hi there, i want to move my configured OpManager Installation to another machine. I installed OpManager to the new machine , then moved the dircetory OpManagerDB with its content to the new machine. The startup picture of OpManager 5.5 stays on the screen, in the bottom line is written "configuration completed......" but now it hangs. Ist it possible to move my customized environment to another machine ? If yes, what has t o be done ? What have i forgotten ?
Cisco Interface Bandwidth
Good day, i've discovered my cisco interfaces using SNMP but somehow OpManager has detected that Interface Bandwidth of the connection is 9kbps and thats not true. See attached image Can you help me how to correct this or how OpManager detects this. thnx in advance for help.
IP Address Management - Enhancements
Hi, We have planned to enhance the IP Address Manager tool with the following: 1. The Summary View will include four editable columns to specify a name of the subnet, description of the subnet, VLAN details, and to specify whether it is a part of DHCP or not. 2. The subnet details view will have new additional columns to include description/comment, ability to mark IP Addresses as Reserved, Response Time, and the location of the device. 3. Additional Reports to view the Subnets in DHCP, Subnets that
Sys Log
Support, Can we save Syslog veiwer logs??? Regards,
Login Page still shows OpManager 7
I was able to successfully upgrage from ver 7 to ver 8 but my login screen still show OpManager 7. Any ideas on how to get this changed?
Problems with v6.5
Hello, 1. after rename Node in hierarchical representation network is new name OK. After logout or restart service OpUtil is see again old name. 2. in select "approve subnet" I see not full windows (screenshot) 3. in windows for Select parent node > Expand I not see next nodes (screenshot2) Thanks Roman
"Volumes with least/most disk usage" widgets show
Hi, I have the two widgets "Volumes with least/most disk usage" and they are both empty. All my servers have the disk usage monitors on them.
Issues with V8 upgrade
Upgraded to V8 which has cool features. However still experiencing below problem everytime I rebooted the OpManager server: 1. I have to execute the startopmanagerserver.bat at command prompt in order for my OpManager to work properly, even though the ManageEngineOpManager and ManageEngineOpManager Apache services already started automatically after the reboot. 2. Because of the above problem too, I have to keep changing the PORT number using ChangeWebServerPort.bat because it keeps saying the existing
Opmanager 8 Real time graphs
I've upgraded from opmanager v7 to v8. I can't find the link for Real time graphs in the devices. Are they in the same place as the beta? I had them there.
Can not change Vendor type from "unknow" to "
hi, Supporter, I am using OP7205, I can not change the vendor type. I tried to change it from Unknow to Microsoft, the page will refresh once, then i got "Field values are successfully updated to the database" but that option value still is "unknow" I can change it successful before, I have enalbed SNMP service, this device can not automatic update although I try to run "Rediscover Now" Win 2003+OP 7205+SQL2000. Thanks!
Availability Reports
For a while now, I have not been able to get reports on Availability. I run the report and it just comes up blank. I have ran a dbrepair and the results are still the same. This used to work, but for some reason quit a while back. Any ideas?
Customized Infrastructure widget
Hi, Is there a way to edit the infrastructure snapshot. I would like to move some of the devices down to the bottom and the more important customized catergories to the top? Can it be done?
Need help on CPU Dial
Hi, I've installed your free product opmanager v.8, install it on centos5.2 and rhel 4.6. All has common problems. the CPU dial is not working, it says no data available. I've followed the link to test wether the test works, and via mib browser also works, I've also editted the opmanager_snapshot_dial.xml to no avail. What can I do to make it work? btw I'm using linux agent, all other dial is working correctly. Please help and thanks
Opmanager 7 on Vista monitoring problem
I am having problems configuring VISTA's security settings to enable Opmanager 7 to monitor devices using SNMP. Worked fine while on MS Windows XP. Any Ideas?
Moving Opmanager Database From SQL2000 to a SQL 2005 server
Hi, does anyone have any documentation on this, I copied the DB to the new server setup a new admin account and gave it sysadmin role to test. I ran the DBconfiguration.bat file and changed the info in ti to point to the new server and credentials. however the apache service starts but the opmanger one fails. I look in the log file and has a sql connection error and a heap of java VM errors. As far as i can see my SQL setup is fine and user and login i created is ok. see part of the log excerpt below,
Unable to add all ports in OpManager 8
When rediscovering interfaces on 3com 5500G-EI switches, all the ports are displayed during rediscovery, but when selecting all the ports and clicking add, nothing happens. Only a portion of the ports are being displayed under the interfaces tab. Any help would be greatly appreciated.
host not alive in the network
I have been trying to set the SNMP trap receiver but no luck so far. I have configured port 162 for listening the traps but is getting nothing. I have done SNMP ping to 192.168.10.20 which is the server sending the traps and in the status it says hos not alive in the network. The same is for the host that is listening. I also tried to change the port from 161 to whateverbut in the SNMP scan I got system not alive.
Config File for Extreme
Are there plans to setup the Config File Manager to work with other vendors besides Cisco. In particular I would like to also see Extreme switches. Thanks, Earl
Error in 5031 adding switch
Hello I try to add our core switch Cisco 3750 to OpUtils without success. I go to Switch Port Mapper - Switches - Add Switch. Then i enter the IP address and SNMP community and click Add Switch. After 3 hours the status is still In Progress. I deleted the switch and added it again but still the same, it doesn't add. I added a bunch of other Cisco 2950 and 2960 without any problem. When i go to Diagnostic Tools - SNMP Ping i can ping the 3750 without problems, so SNMP should be correctly configured
SwitchPortMapper / Export issue
I Just download OpUtils 5. There are "Failed Switches" that I would like to export in Excel. But after I click "Export As" icon. Size of Excel, CSV, even PDF is 0 and it contain no information. Do you have any suggestion? For more information my Build Number is 5040 Thank you
Multiple Subnets and DNS Servers
Using OpUtils Prof. Very nice. We have multiple VLANS and multiple Subnets with multiple domains. Is there a way to say, for instance Subnet 192.168.9.0 uses 192.168.9.100 for DNS while Subnet 192.168.20.0 uses 192.168.20.20 for DNS Thank you.
Problems with Switch Port Mapper
I need to add another router but I am unable to do it, I want to use swtich port mapper tool that is based on the result from the router. I have a swtich where all the ARP table is on a specific router, so i need to add this router but I am unable to do it, I know my router has SNMP Up and running, if a use another software to retrieve arp table from my router using SNMP v2 I am able to do it
[OpUtils 5] Phisical Interfaces Count
Hi there, we need to count the phisical interfaces on a Cisco 7604/7609 router. Is there a way to exclude subinterfaces from port inventory? Thanks in advance for suggestions.
mac-ip-port
is there a way to run a report that will show the Mac address, IP address and to which switch and the switch port a device is connected to? william brooks
Port Operational Status
How does the software determine weather the port is used, available, or Transient? There are some ports that are marked as transient and looks like they should be available. Thanks, Steve Mize
Generating Rogue Detection Reports
Can we do something different with the way that Rogue Detection generates reports. Pretty much every current format is worthless. The PDF version has very large fonts and is only able to fit 2 or so entries per page - Columns need to be widened for descriptions. None of the export formats CSV, etc contain any of the port information. Please look at and address. Thanks in advance.
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