Process Monitor - No CPU usage
Hi I am after setting up monitoring a process so that i get notified when it is using more than 49% cpu. I can set this up but when i look at the process monitor it always shows at 0% but when i check the process itself in task manager it is almost 100%. The wmi monitor shows cpu usage fine so seems to relate to the process monitor itself. Can you assist in getting this working for me Thank Mike
Why can't I have "List View" be my default view fo
When you're looking at Servers, and you click on "Select View" it gives you the options: Small, Large, List, and Details. When you select any of the views other than List, it gives you a check-box to "Set as default view". However, when you select the List view, that check-box is not there and anytime you refresh the page it goes right back to the other views other than List. Is this by design? Or a design flaw? Am I missing something? Please advise. Thanks in advance for any assistance!
GSM modem only sends single alerts
Hi - I have a Wavecom GSM modem that is listed as a recommended modem by OpManager. I've connected the modem to COM3 as recommended, and set up correct baud rate on the modem and in the OpManager config file. I hit the test actions button and all works well. Next I created a profile, with the same phone number as in the test, and associated it to one of our servers. I fail (on purpose) one of the monitored services. I recieve a text. Happy me At this point your probably wondering where I'm going
Clear alert
Hi. Sometimes when an alarm is automatically cleared the device keep showing at the "devices to watch" but with a green check. As i understood, Devices to Watch should only show devices with alarms. I have waited for more than a day and the no-alarms-device keep showing at devices to watch. Do anybody share the same situation? Know why? Any suggestions? Thanks
New Installation on different hardware
Hi there, I've been using opmanager for a while now and want to decommission the old server and start with a clean install. I want to install a new server with Opmanager 8 without the need to upgrade from the previous versions. The license file I have is not compatible with the new version though. Is it possible to provide a new license file? Please let me know. Best regards, Juan
Problem with SNMP polling after server restart
I am having an issue with OpManager 8 (build 8021) installed on a windows 2003 server. We have scheduled restarts of our servers every Sunday and after the restarts the OpManager services are started automatically. You can access Opmanager client and any of the devices, but none of the SNMP polling is taking place. All of the graphs and data stop at the time of the server reboot. I can workaround this issue by restarting the OpManager services an additional time, login to OpManager, select a deivice,
The page cannot be displaed
Hi, I installed free version of OpManager 8.2 today on a: Windows Server 2003 SP1 2 GHZ AMD Opterton 4 GB RAM During install it located an older version of OpManager and uninstalled from the C: drive. I installed to the C: drive and received the web port as 8060. After installing on the C: drive the web page never started up I looked at the space and noted that it did not have much room so I uninstalled OpManager again and reinstalled on the D: drive which has the required 60 GB free.
How do you do a backup without shuting down OpMan
The script for taking an off line backup is obvious and works well even if taking several hours. This is not subitable for day to day operations. I need to know how to make my regular backups whlist leaving OpManager on line. Thanks
User setup question
Two things, both of which I'm guessing are more enhancement requests than actual questions... Is there any way for a read-only user to modify the widgets on their dashboard? When logged in with a "Full control" user, I get 3 icons in the corner of each widget - refresh, edit, and close. When logging in with a read-only user, the only icon visible is the refresh one (displayed in the images below). I would like to be able to set up a couple read-only users with a different dashboard view than our
HotFix 8021 released
Hi All, We are glad to announce the release of HotFix build 8021. Here is the list of Enhancements. Enhanced Alarm actions: Option to perform Ping, Trace Route, Test Monitor, Actions, Manage/ Unmanage devices, RDP & much more for every alarm. Email Notification will have a link to device snapshot page for faster access to OpManager web-client Ability to add Google maps to Custom Dashboards Option to sort entries in Infrastructure view widget WMI–based partition details are added out–of–the–box
Thresholds (Ping, URL)
The ability to set the number of times a threshold is violated for Ping and URL monitors.
Receiving alarms from disabled ports
Hi! How is it possible that I am receiving alarms from switch ports which are disabled? If I click on "Configure ports" in the "Actions" menu bar the ports 7 and 13 aren't displayed but this morning I received the alarms that they are up or down. Do you have some wrong settings? Hope you can help me ... Kind regards, Mok
Availability chart shows 100% UP time, even though the device is not pingable.
Dear Support, We have facing a problem since a days in Opmanager 8021 regarding Availability graphs is not proper working, e.g. devices & interfaces was down 24 hours or later but Opmanager showing in graph chat & reports 100% UP…. we trying Repair Database option but issue still persist…. kindly do need full. M. Furqan Akram +92-21-32451239
Monitor Draytek Routers with SNMP
Hello, Has anyone managed to get any form of management info from Draytek Routers with SNMP? I have been looking for any sort of information re Drayteks and SNMP but I have not had much luck in getting any detail. Thanks.
monitoring a custom made application event log
Hi, we have an application that has a own custom made event log under applications and service logs, i wanna add monitoring for this custom made event log, but i cant see it anywhere under event log rules etc. how can i add surveilance for this custom made event log?
Juniper SSG-550 interfaces
Hi all, We are in a process of deploying OpManager and bumped into the first problem, Juniper SSG-550 device, from device template there is Netscreen SSG500series, so we picked this one, the problem is that on the Interfaces tab we cant see any Rx and Tx or Error data. Basically it doesnt pull any data from the interfaces apart from the speed. What could be done to see these data, also when I do manual SNMP walk on the device I can see tables with data coresponding to the interfaces data flow, etc;
Changing the Hostname of the OpManager Server (RHEL)
Hello all, Im having problem whenever I change the hostname of my server.. After I change it, I cant bring up my OpManager... It's because the OpManager service was bind with the hostname.... Is the anyone that can help me with this...Thank you
OpManager V6.0 + MS SQL DB make my C disk full
dear support I had installed OpManager V6.0 for a long time with MS SQL DB (migrate from MySQL). Currently, the OpManaerDB database in MS SQL is getting full of my window 2003 C Disk, how can I resolve this issue ? Thanks. warren
Help Installing Probe in Windows 2008 with ISA server
I am having all sorts of problems with the probe installed in Windows 2008 server. The 2008 server has only iis and the firewall client. After installation I can't open the web client locally. I can't find any information other than the tcp ports the probe and central use. Any help will be greatly appreciated.
BlacBerry SNMP Monitoring
Hi, I added the BlackBerryServer.mib to the MIB Browser, and I added the dispConfigLicenceRemaining object to a device template and a monitor. In the MIB Browser, the object will report the correct value if I point it at the server and click Get Next, but if I click Get, I just get this error: Request failed or timed out. Response PDU received from [IP Address] Error Indication in response: There is no such variable name in this mib. Errindex: 1. However, in the device monitor, it says the monitor
CCTV view for Operators
Is it possible for operators with read-only rights to have a cctv view. We have business view set up for them, but it would be nice to have a cctv view that cycles through all of the dashboards we want them to see.
Changing the Hostname of the OpManager Server ( RHEL 5)
Im having a problem whenever I changed the hostname... Whenever i change it, i cant start the OpManager ..Is there anyone can help me..
Installation of OPManager with SQL2005 database
Trying to install Opmanager onto a server with SQL2005 , Opmanager will NOT install as it says it connot connect. I have created an sa equiv account , even created the database and made sure the sa equiv is the owner then put those detail into the install part of Opmanager. It tells me it cannot connect and to install MySQL instead !!!. I cannot find any information on how to install with SQL2005 for this product, can some one help please ? Scott
Purchased/Using OpManager 6 - Licensed to Use 8.0?
Hello, We purchased and are currently using OpManager 6 with AD, Exchange and SQL plugins. Are we licensed to use 8.0? I wasn't happy with some of 7.0 functionality and have been waiting for the next release. At this point, I wouldn't upgrade. I would start with a fresh install of 8.0. Thanks, Dave
Creating - Editing trap processors
Hello, I am attempting to set up trap processors for our Liebert UPS. We are trying to log when our UPS go into test state as well as a few other states. The MIBs are loaded and working fine to pull data, such as UPS load, from the devices. I have attempted to create custom trap processors in addition to trap processors from MIBs. OpManager never reports receiving any traps from the UPS. Currently, the UPS is configured to send traps to 2 locations; OpManager and my desktop. (I have a stand-alone
How to delete default Opmanager Device templates?
I am finding 2 default Liebert Device templates w/ nearly the same System OID (slight difference).. when I try to add custom monitors to one of them from a Liebert supplied MIB, Opmanager UI hangs on an ADD function in URI, w/ status none bottom left. I have to relogin to Opmanager, and go back to templates, but I find my changes are not saved. I can successfully add and modify other templates and devices so I suspect something wrong w/ the 2 Liebert templates.. there is no way to delete in
Device Shows Alerts but I find no problems
Many of my devices show a yellow exclamation marker next to it, yet when I go to the SNAPSHOT view, I see no problems. Why are some of them marked with a alerts when there are no Alarms and all data is being captured. Additionally, how can I get OpManager to not show a problem when I have a VMware VM turned off. If I need to be alerted of a problem for a machine, I will add it to be monitored. Thanks, Bryan
OpManager Ent Ed and Netflow plugin
Hello - Can OpManager Ent. Ed. integrate with Netflow Analizer or support the Netflow plug-in? Is it supported at the remote probes? I also have a question re the communication between the central server and the probes. What are the requirements? Can the probes be behind firewall/NAT? Thanks Luis
How to disable a certain SQL alarm
Hi, i have the following alarm that keeps popping up every second on a sql 2005 server: ID=1 Source=SQLVDI Type=1 Message=SQLVDI: Loc=CVDS::Cleanup. Desc=Release(ClientAliveMutex). ErrorCode=(288)Attempt to release mutex not owned by caller. . Process=2244. Thread=548. Client. Instance=. VD=. my quesiton is, how can i disable this alarm from triggering? the error doesnt seem to have an oid, so i cant disable it from the "snmp trap processors" under the admin panel - any suggestions on how
device dependencies
I can't seem to find this in the manual, nor in the forums here.. so I'll just ask.. Suppose I have 20 servers all attached to a switch which is itself attached to a router; and that switch goes down. Providing that the switch is "pingable", how can I tell OpManager that those 20 servers are behind/dependent on the switch and NOT give me 21 alerts (20 servers + 1 switch), but only the ONE alert that counts (the router being down). Same goes for the switch being dependent on the router. If the router
Multiple time periods per notification profile
You should be able to define multiple time periods when a notification profile is applied. Currently it is not possible to define easily that a profile is applied night time during week days and the whole weekend, i.e., Mon-Fri between 1700-0900 and from Fri 1700 to Mon 0900.
Traffic Counters
What is the difference between 32 bit and 64 bit traffic counters? Why would I choose one over the other?
STP, RSTP, MSTP management.
Hi everyone, I know that OpManager can chart the STP state of ports on a switch, however what would be far more useful would be to map an overview of STP(or RSTP/MSTP) on the network (display which ports are blocking and which are forwarding and if there are any loops). I know LoriotPro has STP Management, sadly it does not support RSTP or MSTP. Is there any hope the OpManager team would consider implementing this feature or can someone point me to another tool that would give us a network view of
Switch Ports down not reported on main device
Hi, I have recently create another installation of OP-Manager on a new server pointing to a backup of the original DB based on the informations taken from this forum (mirror the original system for backup and test purpose). This is needed in order to understand the impact of the migration to v8 for the production environment. I have enounter an issue with a switch device. I have multiple port down (no cable connetced). In version 7 these are monitored and reports as down. In version 8, the same ports
URL monitoring now working
Hi, I had this topic opened before but now I am running version 8002 and the status is the same. I had tried to add a URL of an internal site to be monitored and there is no luck. There are some which are working fine. last time you asked me to try just with one and send you the LOGS. - URL Monitor Name is: Cognos; - URL Address: http://cognos; - All otehr parameteres are not changed and the message is: Data received from:http://cognos The URL http://cognos is down, Reason : Host Unavailable
Issue creating a trap processor
Greetings, I am attempting to create an SNMP trap processor from the following trap so that I can be notified when our UPS loses utility power but am having no luck. Here's the trap: No Trap Parser defined for received trap: Enterprise: lgpNotifications Generic Type: 6 Specific Type: 2 Variable Bindings: lgpConditionId.151: 151 , lgpConditionDescr.151: .1.3.6.1.4.1.476.1.42.3.2.1.70 , lgpConditionTime.151: 213 days, 3 hours, 10 minutes, 56 seconds. I can't seem to catch this specific trap. I
Opmanager 9 unable to parse syslogs.
We are using Opmanager 9 and have a syslog-ng setup to forward to our opmanager installation. When in the admin, syslog rules, tab we have setup an alarm. We can watch the logs being received though the "Syslogviewer" action. However nothing is sent to the alert that works for everything else. Any ideas would be greatly appreciated.
after SQL conversion Opmgr service stops
I just converted Opmgr from Mysql to SQL. After the conversion the Opmgr service doesn't start automatically. If I start it manually then try to logon to Opmgr I get 500 Internal Server error and the service stops. The conversion process seemed to go OK. However during the DB restore there were some warnings, but no errors. At the end the restore reported that it completed successfully. We're running Opmgr 8020 on Windows 2003 SP2 English. Attached are the warnings and the only error I could find
Failed to establish connection with web server. Gracefully shutting down OpManager
I'm getting this error when trying to start Opmanager. I already check the lib files & they are OK. What else could it be. No changes were made & it just stopped working. Already restarted & no go either.
OpManager EE Central not starting up....
Downloaded ManageEngine_OpManager_EE_Central_Linux.bin and trying to set it up on my CentOS 5.3 Linux server. Installed without a problem, however when I want to start it, the following happens. Any idea on what's wrong? [root@devilhole bin]# ./StartOpManagerServer.sh This evaluation copy is valid for 29 days inside addon check Unable to start Mysql daemon Unable to create database Exiting OpManager
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