Notification profile for SQL Monitor bug
Hi, I am using OP Manager v11600 and while creating a notification profile for SQL servers, I discovered that if I select "MSSQL Monitor are down" & "MSSQL Services are down" and click next - on final review page it shows me " AD services & monitor" instead of SQL. Please check this issue.. TSS
Training Videos or sessions for OPmanager
Hello, Am much interested in learning more about Opmanager .Can please someone suggests on free training sessions as have a project on deployment and administration of same. Thanks,
Alert related to server reboot or Machine is down
Hi Support, I have added the below mentioned alerts, but still whenever the machine is rebooting or down we are not at all getting any mail alerts, Please help me on this. Thanks, Narasimhan K
Opmanager probe take long time to start
Hy, I have some opemnager probe installed and some time when I rebbot the server, opmanager take long time before to start. Each time that I start the service, in the wrapper I receive this log: STATUS | wrapper | 2016/05/30 22:36:18 | --> Wrapper Started as Service STATUS | wrapper | 2016/05/30 22:36:18 | Java Service Wrapper Professional Edition 64-bit 3.5.15 STATUS | wrapper | 2016/05/30 22:36:18 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved. STATUS | wrapper | 2016/05/30
error : @{message=Internal Server Error while processing this request.; code=5000}
So I'm having an issue adding notification profiles via the REST API. Has anyone else seen this? https://ValidServer:8060/api/json/discovery/addDeviceToNProfile?apiKey=ValidAPIKey&deviceName=ServerIPAddress&profileName=MarkhamSite&criteria=500000000000000000000000000&performance Monitors=DiskUtilization,Win-CPUUtilization I'm not sure how to even troubleshoot this.
Set scale of widgets on OpManager Dashboards?
Our IT department has a few TVs setup that we can all see with OpManager setup so we can monitor devices without having to go to OpManager on our own PCs all the time. The issue I am having is that the Widget "Real Time Bandwidth Utilization" scales up to the highest percentage of bandwidth used or down to the lowest. There may be several times a day or hour that a device reports the information wrong with 46k % utilization. Causing the graph to show one quick spike, and the rest of the time is
Frequent disconnection of OPManager Central with SQL Database
Hello , We have a frequent disconnection of OP Manager Central with the SQL server database.However,the probes work perfectly fine. Appreciate your prompt response. Mustaqeem
Report to show Partition Details and Free Disk Space
Hi, I'm trying to generate report to show Virtual Machine's partition details and free disk space in (GB) from Report Builder. But unable to find the monitors to display such information. Do I need to add VMWare OID for partition details?
About OpManager installation folder
Hi, Under OpManager installation folder, what are the files that i'm supposed to know to better use OpManager and make troubleshooting tasks easier. for exemple, when i have an issue related to discovery, where can i find informations about this ( what log file shall i view), and so on...
Forum Software
Hi What software are you using for the forums themselves, i.e. the Pitstop Forums. Is it available commercially? Bob
Monitoring HP Nonstop and Mainframes
Hi team, Can OpManager monitor HP Nonstop systems and mainframes? Can you briefly explain to me any possible options?
No data available on Utilization Widget
Hi, I recently edit some Cisco Router templates for CPU monitoring, using the "CPU Usage (1 min avg)" monitor (included on Vendor monitors) and not the defautl "CPU Usage (5 mins avg)", then I modify the file opmanager_snapshot_dial.xml and everything works fine, but when I add on the Home Page the "Device by CPU Utilization" widget and filter by type "Router" didn't show any device, same thing on the Switch devices. The monitor name for 1 min average is "AvgBusy1" and for 5 min average is "RouterCPUUtilization",
OpManager service is not starting
Hi, OpManager service is not restarting after we installed APM api. We have tried restarting the server also. Any help. Thanks. Below is the entry we found in Wrapper log file: FO | jvm 1 | 2016/05/24 12:55:29 | Problem while Starting Server INFO | jvm 1 | 2016/05/24 12:55:29 | System halted STATUS | wrapper | 2016/05/24 12:55:32 | <-- Wrapper Stopped WARN | wrapper | 2016/05/24 12:55:42 | Timed out waiting for wrapperServiceMain STATUS | wrapper | 2016/05/24 13:01:55 | --> Wrapper Started
Opmanager 12 : Junk characters in interface Name
Hi all, i have an issue with device discovery in OPMANAGER v12. My current install is set on a US Windows 2012r2 Virtual server and Postgres SQL (french language interface). when I discover à device all the device interface name are set with junk characters. (see image below) I dont have this issue with 2008x64 windows server and opmanager v11.600. But i have it with 2008r2 and 2012r2 server, french or US install and french and US opmanager interface install. Do someone have this issue and has resolve
OpManager service is not restarting
Hi, We have installed APM api in OpManager server. After installation OpManager service is not restarting. We have tried restarting the server also. Any help. Thanks. Below is the entry we found in Wrapper log file: FO | jvm 1 | 2016/05/24 12:55:29 | Problem while Starting Server INFO | jvm 1 | 2016/05/24 12:55:29 | System halted STATUS | wrapper | 2016/05/24 12:55:32 | <-- Wrapper Stopped WARN | wrapper | 2016/05/24 12:55:42 | Timed out waiting for wrapperServiceMain STATUS | wrapper | 2016/05/24
OpManager Plus functionality
Hi I was looking to purchase Network Configuration Manager for 25 devices, but have now seen that OpManager Plus edition is available and comes with 25 devices licensed. Please could you answer the following questions: Does OpManager Plus include all the functionality provided by NCM? We currently have a Firewall Analyzer installation, licensed for 7 devices. Would this integrate with OpManager Plus? Thanks
Webpanel Without Password Login
Hello , I want to login without password OpUtils webui. I'll show report on my kiosk.
OpManager database connection lost and not being reestablished - MS SQL Server
Hi, We have found a number of occurrences recently where OpManager looses database connectivity to the MSSQL server that holds its database. The wrapper.log fills with errors saying that "Connection to the Database is lost." and after about 6 hours the log starts to fill with "OutOfMemory" errors. e.g. INFO | jvm 1 | 2015/09/06 18:01:31 | ########################################################## INFO | jvm 1 | 2015/09/06 18:01:31 | Connection to the Database is lost. Trying to reconnect
Web alert sound player
The recommended sound player for the audible web alert is Quicktime. I don't want to use quicktime as Apple is ending support. Can anyone recommend an alternative player. I'm on Windows 7 and using IE11 Thanks
How to show more than one Interface Traffic graph in a page
Hi, How can i show more than one interface traffic graph(please see below image) in one page. There is any way to embed this graph to other websites or can I get this graph values using REST API. So that I can monitor the traffic of all important interface from one place. Please help me on this.
Issue in Probe to central sync
Hi Team/Experts, we are still using 10400 version of IT360 and planning to migrate the IT360 by end of June. currently we are facing issue in sync, probes are giving live data but not in sync with central server. Could you please suggest to troubleshoot this issue. Alan
About NCM module in OpManager version 12
Hi, i'm using OpManager version 12. I want to know if i use NCM module to make backup to a network device, where shall i find the registred informations about this operation, in which log file?
Lost or forgotten password
How do you reset the admin password if it is lost or forgotten? Admin is the only user.
"Clear" Alert issue
I'm having an issue with the "Clear" status on our alerts For several servers notification profile, we have all options selected and it set to email out to specific groups responsible for fixing those servers when problems occur. We also have a reoccurring rule set to email them multiple times (up to 10 times) every 30 minutes until the problem is resolved. The problem is, once the issue is resolved, they don't get just one "clear" alert letting them know the issue is fixed. They get reoccurring
IT360 central is not in sync with other two probes
Hi Team/Experts, we are facing issue in IT360 10400 version. we are planning to migrate it to next build in June mid but till then need to be with existing version. IT360 central is not in sync with other two probes since yesterday. could you please suggest to troubleshoot the issue.
Close ticket in SDP
Hi, We have OpManager build 12000 integrated with SDP 9211. We are able to open SD tickets when alarm comes in OpManager. But when alarm gets cleared in OpManager does not close ticket in SDP automatically. Is this feature available in OpManager. Regards, Nikhil Kalwint
OPMANAGER-Manage Engine Data Collection Issue
Dear Team, I am new to OPMANAGER.I have tried to configure some performance monitors for NVR.However I am able to add that one but the I can't get the real time values and alarms for the monitors.When I checked in Alarm details for this specific device ,I have found that the data collection for this device is made daily once only.For the other devices I am getting real time values and alarms.Please find the attached Alarm list and other details. Could you please shed some light to this issue. Regards,
Problem in Getting Alarm
Dear Team, I am new to OPMANAGER.I have tried to configure some performance monitors for NVR.However I am able to add that one but the I can't get the real time values and alarms for the monitors.When I checked in Alarm details for this specific device ,I have found that the data collection for this device is made daily once only.For the other devices I am getting real time values and alarms.Please find the attached Alarm list and other details. Regards, Renjit Mathew Jose
Disable port
Hi I have problem with thois case. Does the software is able to automatically block the port in case of detecting a new MAC address , undefined in the list of trusted ?
OPening OpManager from the start
Hi Team, How can I start OpManager? Please check the screen shoot below.
Availability device report fields
Hi,, please help me and explain to me how you calculate the Not Monitored time.
[OpManager v12] Is it possible to set a page refresh timer for the dashboard?
Hello, We recently installed OpManager v12. In v11.6 we were able to set how often the front page refreshed. I cannot seem to find that option in v12. Our issue is that we have OpManager setup to a large TV display in our office and it runs from an un-managed computer (no keyboard or mouse). But the page / alarms & events don't refresh! Which means our service desk cannot see if there are alarms that need to be looked at.
SSL to Database for OpManager
I'm having trouble locating information about running OpManager with an encrypted SQL Server database connection back end (SSL). Can someone point me in the right direction (If it is even supported) Thanks!
OpManager V12 Customization
Hi, I wanted to know how much customization can be done with the software, for example I noticed that in the business view a custom icon can be assigned to the equipments, however in the device template it can't be done neither in the google maps view. Is there any way to modify this so I can assign my custom icons to the devices? Thanks,
viewing all tables of the database
Hi, How can i view all tables in my database ? I want to see for each table what are the rows and columns.
OPMANAGER-Manage Engine Data Collection Issue
Dear Team, I am new to OPMANAGER Manage Engine. I am trying to configure some performance monitors for NVR.I have succeeded in adding it.However the OPMANGER is not getting the realtime value.To be more specific I am getting an Alarm/Notification daily Once.Could you please shed some light to this issue. You can see the data collection date and time is 13th and 14th May 2016 and the count is only once. SRN-873S HD1Sts1 for .0 is INSTALLED, threshold value for this monitor is INSTALLED Attention
Opmanager how to change the value of monitor and save ..
Hi Experts, In opmanager how to change and save the monitor value in process monitor tab where there is no save button to save the changed value of process monitor. PFA.. Thanks, Narasimhan Krishna
OpManager 12 and quick config Windows credentials association
Hi, Just installed Opmanager version 12 and detected servers by connecting to vcenter which worked to a certain extent but when I try to use the quick configuration wizard to associate the newly discovered vm servers to windows credentials there is not any servers which I can associate. We are currently running 11600 in production but plan to move this into live ASAP. Regards Paul O
FortiGate System uptime convert in Days
Hi Support Team, I have MIBS from FortiGate Firewall Model and it is showing with value it not clear for us. I would like to convert to Days. I tried these way: .1.3.6.1.4.1.12356.101.4.1.20/(8640000) (.1.3.6.1.4.1.12356.101.4.1.20)/(8640000) (.1.3.6.1.4.1.12356.101.4.1.20)/8640000 I use this topic below: https://forums.manageengine.com/topic/uptime-alarm#49000003881479 It wasn't possible apply it. Could you help me? I have Opmanager 12. Image example below:
Discovery issues in OpManager
Hi All, I’m trying to finish on the “Discovery” the OpManager Probe that I'v just setup. Although I’ve created the profile that I named “snmp” from “Add Credential” and save, I still get errored out. Has anyone encountered it before? What is that mean and how to get around it. Appreciate any feedback. Thanks, Jason
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