Which user and password for login to Opmanager?
After installed Opmanager but I can't login, Please kindly help me
opmanager probe and ticket creation
Hi, I have SD MSP and some opmanager probe in our customers network. I try to connect the probe at the SD in order to create a ticket. I correctly connect the probe at the SD MSP, but when I made an "notification log Profile" can not select Category or priority or technician. The probe aren't able to see these value. If I try to test the notification log profile the probe create correctly an ticket but not is classified. My probe version it's 11600 and SD MSP version it's 9005. I read in the web
Problem with adding a monitor
Dear sir/madam, A problem occurred whilst adding a monitor. In the adding monitor setting it only shows the first 50 options. As seen in the print screen there are 162 options. The option to show more and/or go to the next page is not available. Thanks in advance, Fares
HP Blade Center Monitoring
Hi, I am trying to setup monitoring for HP BladeCenter C7000, and the server modules BL460C inside it. I do not see the HP Blade Center as an option (I do see IBM Bladecenter) and was wondering if this product is or will be supported? Thanks, Bob James
Performance Monitor lists of units
Hi, Can I you please provide what are the lists of units for Performance Monitors apart from 'Percentage'? Thanks. Sheen
Memory Utilization Monitor
Hi Team In my Company we have a problem because we have many servers with linux installed. The problem is when the administrators tried to check the memory utilization monitor and the monitor don´t show the same information that the server when they run a command. My question is Is it possible to change the command line in the memory utilization monitor or is possible to put a new monitor about memory utilization for the linux servers. Thanks Waiting for your comments.
OpManager Google Maps
Good day: How does one go about setting the default location for Google Maps (under Business Views) in OpManager? I get to where my devices are and if I shut down the browser and open the map again, I'm in Palo Alto, CA. I've found that whenever I click the "Return to last result" button (on top left of map) it also returns me to Palo Alto, CA. I would like that button to take me back to my "default" view, any one know how to do that? thanks, --rob
AIX Permission issue on a file from opmanager ssh script(script template) but accessible through putty with same credentials
Hi Team, I am working on a customized shell script for AIX machine. Where I am not able to access a certain log file through Script template , which shows permission denied. But when I try to access the same file using Putty with same credentials , I am able to access it. Please tell me , whether I have to ask for any special permission to access that ? AIX admin people recenly gave full permission to that log file. which is accessible through Putty session but not through the script template.
How to embed widget
According to the current How To "You can embed a widget or a dashboard using an <iframe>. For the benefit of those who have not seen the procedure posted in our forums, here are the steps: Embedding a Widget The code snippet to embed a widget is given below: <iframe src=”http://OpManagerServerName:Port/generateWidget.do?widgetID=194&widgetWidth=520” width=520 height=400 frameborder=”1” scrolling=”no”> In the above snippet, replace the src name with the actual host name and the port number on which
interfaces not discovered in Netflow Analyser
Hi, I'm working with OpManager version 12. the devices interfaces are discovered in OpManager but not in Netflow Analyser module. Whar are the possible reasons?
Output Discards on switch port does not update to reflect new status
I have a problem. Multiple switches are showing a polled value of something other then zero. For example, I had output errors in a port and it says last polled value is 3299. after making a switch change I cleared counters and that port is saying zero discards for the last several days. What do I need to do to have Opmanager reflect this. Removing the counters and re-adding does nothing and still is issuing alerts from old data. Suggestions???
Layer2 Map - how to delete entries
Hello everybody, I have some Layer2 map entries that i want to delete. These entries were generated after errors when i configure them. So they appear in the list of Layer 2 maps but point nowhere , with this error msg : Device mapping does not exist for this map I suppose this is a entry in the opmanager registry but i don't know where and how i can delete it. Version : Opmanager version 11 (build 11400) on windows server 2008 R2. Thank you very much for your help; Samuel
not able to disable threshold under OpManager version 12
Hi, I'm traying OpManager version 12 functionnalities but i have a problem with editing thresholds. In fact, i made few notifications profiles and i associated them to windows server 2012 r2 devices and i configured tresholds for test so i got notifications. The problem is that when i tried to edit thresholds to stop notifications i still have notifications and i couldn't delete thresholds neither by trying to modify the device template or by trying to modify this from the devices snapshot. So i
Modifying Monitor Values in existing Monitors OID Error message
I am being alerted when my Domain Controller LDAP Client Sessions are too high. I am OK with the sessions and I would like to updated the threshold. When I attempt to update the threshold I get the followiing message and it won't save. Enter the SNMP OID, however this has been entered long ago, I a just want to modify the threshold. We are running OpManager 10100 (64 bit) Is this a bug/ known issue? I gave a specific example, however I do not seem to be able to change monitor threshold values.
Op Manager
Hello Team, We Chips Raipur would like to have Demo session of Op Manager tool for mapping with our Network infrastructure. Need Demo Support on the product.. Arshad Khan 8181008007
OPM12 with APM Plugin
Hi Where is the save button
WMI Windows 2012 loging problem
Hi, I have simple but quite annoying issue - when I add Windows 2012 server to Opmanager or (Appmanager) I can't monitor it via WMI as it says "Failed. Authentication failed. Kindly verify the username and password provided.Refer Troubleshooting for more reasons and solutions for them." - password for local ADMIN account is 100% correct as I can log on via RDP. BUT when I use domain account that has admin permissions on this server everything works fine, it's only related to local accounts. Anyone
Last Polled Value of a Performance Monitor
Hi, I am testing OpManager V12 and I'm having some trouble with the "Last Polled Value of a Performance Monitor" widget, if I test the monitor gives me the correct value, however when I add the widget to any dashboard and select the monitor I ant to display it shows no data at all. Any idea what might be? Thanks in advance for your responses
Request - For Web Farm Monitoring
We use hardware Load Balancers, in front of our web farms. On each individual servers, I have a URL I can go to, to see which server, is actually active. Basically I go to my http://myserver.domain.com/Server.txt and the only content here is: Server1; or Server2; or Server3\ What would be nice on my URL monitor for http://myserver.domain.com/Server.txt if I could define a list of acceptable values (Server1; Server2; Server3), and have opmanager display which of those values (value1; value2;
Opmanager probe issue
Opmanager probe is disconnected from DB server continuously,but opmanager probe services are running only, No updates regarding probe is disconnected from db at central server.
Opmanager stuck at internet explorer screen not working after installation
Dear ManageEngine team; AOA: hope you are in good health; I want to try your opmanager application for network monitoring on switches SWR 2024 cisco layer two switch.first tell me is your software support layer 2 monitoring of traffic and other things on switch mentioned above,secondly i am installing it to my normal PC on win7.but after installation completes the internet explorer browser window pops up and screen stuck to initializing module and please wait.i have selected standalone option during
Widgets refresh rate
Hi, OPmanager 12. I have a simple dashboard with 2 widgets, Heatmap and Recent Alarms. The Heatmap widgets refreshes, but the recent alarms does not. Is there a way of making the Recent Alarms refresh? Thanks for your help. Cheers Norbert
Remove multiple monitors from a server in V12
in OpManager V11.6 if you wanted to remove multiple monitors on a single server there was a check box next to each monitor. You could select several and click remove. In V12 all I see is a trash can next to each monitor. Is there a way to select multiple monitors to remove in V12 or do I have to click on each individual trash can and click ok?
HyperV vm disk read / write monitoring
I can monitor CPU, RAM, Disk usage on VM in HyperV. Is any setting need to apply for disk read / write monitoring? Thanks.
Monitoring a VMware device
Hi, Someone can tell me why my VMware device can't be monitored even i applied the best credential with all needed parameters?
Cannot Import Switches into Switch Port Mapper
I am trying to import switches for our network into Switch Port Mapper but am failing in my attempt. I have used the examples listed in the csv help but I am unsure of how to/what is a Tree Hierarchy and the correct way to enter the information. Also when I attempt to manual enter the switch information, it is displaying the wrong task Name. Any help in resolving these two issue would greatly be appreciated. Attached is a screenshot of the missed named Task Names.
OpManager v12 (free edition) can recognize SNMPv1 trap but cannot recognize SNMPv2c trap
I had import the SNMP mib file of a device to OpManager v12 (free edition). I find that if my device set the SNMP version as version 1, OpManager can recognize the trap details. However, if my device set the SNMP version as version 2c, OpManager cannot recognize the trap details and treat those as "No Trap Parser defined". Please help to advise on this!
admin rights gone after migrate from MySQL to MSSQL
Hi all, I migrated OpManager 11200 from MySQL to MSSQL successfully. After migration we noticed that all the domain authenticated users that were admins on opmanager are not admins anymore. even when i delete them and add them again with admin permissions, they dont get the admin permissions. Like when they login, they can't see the admin tab, and they cant delete devices ... etc also some domain users that were there before migration are not listed in the users list, even they are still in the database.
Assigning Business views Opmanager 12
When I create a new user (Operator) and assign the scope to a business view see below: When that user logs on they have no visibility to that Business View
Missing information - Availability Report
Hello All. I have OpManager Build Number 8811 and I´m facing a weird issue. Monthly I create manually an availability report of my devices about its availability on last 30 days, Sometimes reports shows only a couple of days. It seems that information aren´t recorded on database. Only after restart services the data are recorded again, but the missing information isn´t recovered. As long as create the report once a month, I can´t identify when problem occurs. Any idea? I also would like to know what
Permissions to Pick up a request but not assigned
Hello I'm not sure if this has been addressed recently as we are still on an older build (8213). Has the ability to assign a technician the ability to pick up a request but not assign it to other users ever been implemented. We have technicians that like to assign harder request to other techs so they don't have to do them. Thanks you
cannot suppress alarms for my switch
Hi, I tried to supress alarms for a switch but it does not work and I have the error message "Internal Server Error while processing this request". So, what are the possible reasons for this? Thanks
session expire and user logs
hi the op manager 11.5 new gui the session never expire i think how ever i change setting to expire session after 10 minutes it work in old web gui other question about users... can i view the users that login to op manager???? because we have some read only user and want to see who login to op manager web page plz help me thanks a lot
Wrapper log is missing in opmanager after applying patch for Probe error
mysql.exe is not a valid Win32 application
Hi, I am using OPManager build 9410 and i need to check the credentials associated with devices so i have issued the below query but query gave me subjected error. Said query was also run fine in past but nor running currently. mysql.exe file is 0 in size as shown in the attached picture. bin:\>mysql.exe -u root -P 13306 OpManagerDB Kindly guide me in this regards Arshad
op manger on time and date Issue
op manger on time and date Issue what i do ?
No records of view VM listed in Hyper-v view
Hello, I have added a Hyper-v server but i cant see my VM listed in Virtual Machine tab The Hyper-v host is added correctly but no information about VMs or host information OpManager 11600 in 11200 version this was working. Thanks for any help! Nicolas
Licence error Update built 11.600
We want install upgrades on our OpManager 11 for the latest version but we got an error about the License File : Nevertheless we have gotten the renewal licence a few days ago. Best regards,
Delete custom vendor created
Hi, We were creating new custom device templates for Arista switches, but some made a mistake while was writing the vendor name, he wrote "ARISTRA" instead "ARISTA", is there any way to delete it or rename it? Regards.
Per Core CPU monitoring
Is it possible to monitor per core for CPU rather than an average of all?
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