LOST MODE DEACTIVATION
How do you unlock an apple iphone when in lost mode and no physical sim card is available? It seems once an iphone set to lost mode, turned off and on, the wifi profile does not connect the the device to dedicated wifi anymore. Since we have only eSIM
ACTIVATION LOCK BYPASS CODE
Hi. Where to find the bypass code on ME MDM, if activation lock in iOS is turned ON
Endpoint Central delivered 442% ROI according to Forrester Total Economic Impact study
We are excited to share that we recently commissioned a Forrester Total Economic Impact™ (TEI) study to evaluate the potential benefits that organizations can achieve using Endpoint Central. The study found that interviewed organizations using Endpoint
Profils stay in "in progress" for Windows computers
Hello, I cannot update profiles anymore on windows laptop. Profiles status stayed "in progress" even if the device is connected and online (in Wifi or Wired) : I also tried to delete profile but i got this error "Failed 404 : Delete" Any ideas ? Thanks.
From the required domains, which are crucial for the MDM to function?
I was going through the firewall whitelisting required for the service because I noticed Apple TVs haven't checked in in years; when I noticed the list for the domains required for the services is broader than before, and it's not in the dedicated port
Apple account on ipad : where is the code ?
Hello, I've configured shared ipad with guest mode (which work) and the possibility to use apple account. But when i want to connect to my apple account, a "code" is requested. I cannot figure out where this code is defined (on business.apple.com, i don't
Bug in kiosk mode
Hello. I have enabled Kiosk Mode in ManageEngine MDM. In client (smart phone) everything seems fine, but when I restart the device, before Kiosk Mode enabling, the user can access to apps and settings and perform any action. Sometimes, by pressing the
How apply changes immediately for android devices?
Hi, I changed some settings in a profile and updated the group of Android devices (for example, I changed the background and added a new application to be installed). However, no changes have been applied on the clients even after 15 hours. The only way
Schedule Announcement
Hi Team, As of now, I’ve noticed that there is no option available to configure scheduled announcements. It would be greatly appreciated if a scheduling feature for announcements could be introduced in a future release. This functionality would enhance
Apply specific policy for non-compliant devices
Hi everyone, We are currently testing Mobile Device Manager (as part of EndpointCentral MSP cloud). So far so good. I'm looking for a feature that I'm not sure it exists (though it exists on others MDM solutions) : Can I set a minimum compliant iOS version
ManageEngine MDM Server Behind Firewall - NAT Configuration Not Working for External Mobile Connections
Hi everyone, I'm running into a persistent connectivity issue with my ManageEngine MDM setup and could use some advice. My Setup: Installed ManageEngine MDM on my office PC (acting as the server) Office has its own firewall configuration My mobile device
"MDM Enrollment Failing – Firewall or Hotspot Issue? Need Quick Validation!"
Hey everyone, I'm in the middle of setting up ManageEngine MDM and hitting a roadblock during device enrollment — I keep getting "site can't be reached" errors on the enrolling device. I've got two strong theories and would really appreciate validation
Mobile Device Management Deployment
We want to integrate MDM with Aruba Controller where all the Mobile Devices are bonded through MAC address, we just add Mobile Devices through its MAC Address on WLAN Controller, although we have LDAP and Captive Portal Option available but we want to integrate with MAC table which is created in WLAN Controller. Need a solution to manage all devices through MDM, please help me out to find the solution.
Protect Configuration Profiles
Hello Team, I am not able to protect configuration profiles. I am running Build No:91085. I can not finde this option: "Allow Users to Remove Profile" "You can choose whether to all ow users to delete this profile or not. You can also choose to authenticate a user to delete a profile" Thanks for your help. Regards, Gerald
Configuration of MDM and Apple Configurator 2
I have read through everything I can find on your site as well as the KB through ManageEngine and I can not get apple configurator 2 to work with your MDM. The instructions seem to not mesh with the apple configurator 2. Any help would be greatly appreciated. Running build 91085.
changing wallpaper?
Is it possible using this application? Cheers, SM
Default Revoke Administration Password android mdm engine
Hi, Can you please advise what is the default Revoke Administration Password password . I am using Mobile Debvice Manager Plus. Issue : I changed the password but it hasn't been pushed to the tablet because background data was restricted . Currently the device is a brick, I can't seem to make any changes. Cheers, SM
How to deploy a CA Certificate?
Hello - I am evaluating Mobile Device Manager Pus and I am not seeing where/how to deploy a certificate authority certificate to iOS devices. I have a couple of internal CAs that I would like all devices to trust. Is the feature there? I hope I am posing to the right sub-forum, as this feature should be under profile management or possibly security management. TIA
Apple iOS - SSO in VPN IPSec and MyWebApplication
Hi How I can make setup SSO (Sigle sign on) ? User need one time enter username/password and make authorized in IPSec VPN and Web Application (or send POST request with login/password on https://webapp_ipaddress/login). Mobile IRON MDM make this...
ME MDM App without Apple ID?
Is there a way to install the ME MDM app without an Apple ID? I understand that I can install other apps without an Apple ID through the VPP program, but I cannot figure out how to get the MDM app installed without having to use an Apple ID. I even go the ME MDM app through the VPP but still comes up as an App Store App. Thanks
Adding device groups to MDM using automation?
I know there is a REST API, but is there any way to import a list of device groups, or is REST the only way to do something like this? I'm beginning a large project which will require a large list of new device groups, and would like a automated way to
Turn on Location device remotely
Hello, Is there anyway to turn on location services remotely? I do not have the devices in front of me to do so. I set up the devices and rolled apps (including the ME MDM app) using VPP. Is there a way to control this from the server, without having to touch the device again?
Kiosk Mode for a Website
Hi, I want to get a Zebra CC6000 to allow access to and browse a specific website only, and to clear cookies etc after a few minutes on inactivity and reset itself. If I user Single App Kiosk mode and create a weblink it kind of works but seems slow and
Pre-configure app using json
Most MDM providers have a way to specify variables in settings like $appuserkey above. This would make it possible to use a single policy to configure many devices each with their own App User key. Propose to make it possible to set a settings_json configuration
Android standard apps
Hello everyone, I would like to create a setting or profile to uninstall all the apps installed by default in the Android operating system. However, they should be able to be installed via the Play Store if required, i.e. I don't want to put them on the
API Error: Invalid Client
I am getting below response while trying to authenticate with https://accounts.zoho.com/oauth/v2/token endpoint with self client, { "error": "invalid_client" } I have checked multiple times that I am using correct credentials and code generated from api
How can I block WebView/In-App Browsers with MDM on Android?
How can I block WebView/In-App Browsers with MDM on Android? This is because I am filtering the web browser but it can easily be bypassed by just going into an app's in app browser which isnt filtered...
Can I block / prevent app update by device owner via work profile Play store?
Can I block / prevent app update by device owner via work profile Play store for Samsung Galaxy devices with Knox? I couldn't find an option in MDM webclient, the device owner still can update the app by themselves
Kiosk Mode Hidden Apps
Hello All, I am trying to make an app in Kiosk mode hidden from users so that they cannot adjust settings. In the hidden section under the profile i cannot find the App name / bunble as it says it si not in the Apps list, it is there listed in the Kiosk
Integration of MDM with Cisco ISE
I would like to know if it is already possible to integrate MDM with Cisco ISE (Cisco's NAC).
Launcher
1. We are planing on making a switch from Intune to ManageEngine. One tool i had with Intune MDM was microsoft launcher to have only apps i desired display on the phone. Does Manage Engine have launcher app or an app that is compatible with Manage Engine?
Approved to use Samsung Knox services. Where to go from here?
Hi all, I'm a complete new-beginner in this field. My goal in this project is to learn how to manage mobile devices. What I have done so far: - Did a lot of reading on Knox KPE. From what I understand this service is now free? - Created an account in
How to add multiple certificates into a MDM group
Hello, We have multiple locations and our goal is to automatically connect company phones to the Wi-Fi via MDM. The connection is established using a valid certificate, which is included in the profile of the respective MDM group. However, we've encountered
Activate KPE
Where do I activate my KPE license? I got the license from Knox and they say to activate it through my EMM. In ME MDM I created a new OEMConfig Profile and entered it in the Knox license space. I installed the KSP app on all the managed devices, built
Android devices unable to connect to production WiFi
We have had an issue with Android devices trying to connect to our production WiFi all over the city. We setup 2 profiles; one for iPhones and one for Androids. We have setup the certificate for both. The certificate allows the device to connect to the
Shared devices with Mobile Device Manager Plus
Hello all, I have the Mobile Device Management Plus web version and I am stuck on how to setup shared devices. Here is what I have done so far. I have all my devices add already and monitored. Under App Repository I have added ME Shared Devices for Android.
iOS Wi-Fi Issue When Pushing Profiles
Hello, After upgrading iOS devices to a new profile version, it will automatically disconnect them from the Wi-Fi network (it doesn't forget the network, it's still saved but it still required users to go into Settings to connect back to the network).
Passcode rule is not enforced in Kiosk mode
Hello everyone I have a Galaxy Xcover 7 that is registered in Kiosk mode with several apps. A password directive has been created with a pattern and that the screen is switched off after 30 seconds. Now when I unlock the smartphone it is directly in kiosk
Mobile Device Manager Plus - Free training
Join us on July 16 to 30, 2024, every Tuesday at 6:30 GMT and 11:30 EST for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Here's what we'll cover each week: Week 1: Device Onboarding and
Custom Settings acces in Kiosk mode not working using API
Hello, according to this article I've added the new intent on back button pressed action for android app. But nothing happend when I'm on single application Kiosk mode when I press back button. My application is .net MAUI application and for android platform
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