[Free webinar] 5 things to keep in mind when planning your IT budget
Hello folks, We're happy to bring you our latest webinar on 5 things to keep in mind when planning an IT budget. Date and time: January 31, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? The benefits of an accurate IT budget range beyond
Patch Tuesday January 2023- Supported Updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2023-01 Security Only Quality Update for Windows Server 2008 Systems (KB5022353) (ESU) 2023-01 Security Only Quality Update for Windows
Patch Tuesday January 2023- Supported Updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2023-01 Security Only Quality Update for Windows Server 2008 Systems (KB5022353) (ESU) 2023-01 Security Only Quality Update for Windows
Patch Tuesday January 2023- Supported Updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2023-01 Security Only Quality Update for Windows Server 2008 Systems (KB5022353) (ESU) 2023-01 Security Only Quality Update for Windows
Pre-Release : Default site - "Base Site" for ServiceDesk Plus Cloud
Dear Users, We are working on the release of adding "Base Site" as default under the site configurations and below are brief details on this feature, functionality and behavior changes. Site - Organizations may have several branches or sites, distributed
IT analytics in 90 seconds: Curb application downtime costs with ease
Per TechChannel's Cost of Enterprise Downtime report, unplanned downtime costs $300,000 per hour on average. Effectively predict equipment failure to curb downtime costs with Analytics Plus' AI-enriched capabilities. If you're not already using Analytics
ManageEngine named a 2022 Gartner® Peer Insights™ Customers’ Choice for Application Performance Monitoring and Observability!
We are excited to announce that ManageEngine has been recognized as a Customers' Choice in the 2022 Gartner Peer Insights ‘Voice of the Customer’: Application Performance Monitoring and Observability report for the fourth time in a row. Gartner Peer Insights
Upcoming Release : Custom Modules, Kanban for Projects, Change and Release Enhancements
Dear Users, We are gearing up for the next release with Custom Modules, Kanban for Projects, Change and Release Enhancements for ServiceDesk Plus Cloud. Kindly refer to the below details : Custom Modules Administrators can create and design modules from
Analytics Plus 2022: A feature retrospective
The year, 2022, has been pretty busy for Analytics Plus. We've hit new milestones, launched several new integrations, and introduced a host of features to help you reach your analytics goals faster. 1. Analytics Plus is now available in the cloud Analytics
RecoveryManager Plus rolls out build 6057.
We are glad to release the latest version of RecoveryManager Plus build 6057. New feature: Split PST into multiple files: You can now export a mailbox into multiple smaller PST files, thereby enabling you to overcome the import limit of Outlook. Automation
ManageEngine security advisory—Important security fix released for ManageEngine Password Manager Pro
Hi there, This security advisory is to let you know that a high severity vulnerability was detected in ManageEngine Password Manager Pro. What is the issue? An SQL Injection vulnerability(CVE-2022-47523) was discovered in Password Manager Pro. We have
ManageEngine security advisory—Important security fix released for ManageEngine PAM360
Hi there, This security advisory is to let you know a high severity vulnerability was detected in ManageEngine PAM360. What is the issue? An SQL Injection vulnerability(CVE-2022-47523) was discovered in PAM360. We have fixed this issue by adding proper
Request Management - service template resource questions
Service templates resource questions. This report helps to find the resource questions and values chosen in the request. SELECT WO_Resources.WOID "RequestID",
CatalogResource.TITLE "Resource Question",
Questions.QUESTION "Question",
ResourcesQAMapping.ANSWER "Answer" FROM WO_Resources
LEFT JOIN ResourcesQAMapping ON WO_Resources.UID=ResourcesQAMapping.MAPPINGID
LEFT JOIN CatalogResource ON wo_resources.RESOURCEID=CatalogResource.UID
LEFT JOIN Questions ON Questions.QUESTIONID=ResourcesQAMapping.QUESTIONID
LEFT
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Patch Manager Plus' security component - Secure Gateway Server with a few issue fixes. It is highly recommended that you upgrade to the latest version of the Secure Gateway Server. To check the list of updates in this build,
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements and a bug fix. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90098) on this
Change Management - report on change approval details
SELECT chdt.changeid AS "Change ID", chdt.title AS "Title", orgaaa.first_name AS "Change Requester", qd.queuename AS "Group", ownaaa.first_name AS "Change Owner", catadef.categoryname AS "Category", priodef1.priorityname AS "Priority", Longtodate(chdt.createdtime) AS "Created
Upcoming EOL / Behavior changes in Supportcenter Plus 14.0 version
Dear Users Greetings for the day. We are working on the next major version 14.0 with a lot of features. We are bringing more automation , useful features, New API's, behavioral changes along with this release. This thread gives you the consolidated
[What's Cooking] Upcoming New Features and Enhancements for Build 14000
Dear Users, We are pleased to inform you that the following features are scheduled for inclusion in one of the upcoming service packs. Timer Actions for Requests: Introducing timer actions to trigger time-delayed custom actions on requests. You can configure
[E-book] 5 best practices to manage your clients' network configurations better!
Overseeing network configuration and compliance is crucial to ward off network issues and security breaches in your multiclient environment. However, manual management can take up a lot of resources, and it can be difficult to keep track of the changes
Upcoming EOL / Behavior changes in ServiceDeskPlus MSP - 14.0 version
Dear Users Greetings for the day. We are working on the next major release ServiceDeskPlus MSP - 14.0. We are bringing more automation , useful features, New API's, behavioral changes along with this release. This thread gives you the consolidated list
Planned US Datacenter Maintenance on Dec 24th and 31st 2022 from 6:30 PM to 09:30 PM PST
Dear Customers, Our annual infrastructure maintenance for our US Data Center is scheduled on the 24th and 31st of December 2022, between 06.30PM and 09.30PM PST. This maintenance has been planned during non-business hours to minimise impact, if any. You
ManageEngine SupportCenter Plus version 11.0 - Build - 11027 released
Dear User(s) Greetings for the day. We released SupportCenter Plus - 11.0 - Build - 11027. Please refer to the Migration path and the read me available to upgrade your SCP instance. Please do the upgrade only in a test environment first and based on the
ServiceDesk Plus MSP - version 13 - Build - 13002 Released
Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 13 - Build - 13002. Please refer to the Migration path and the read me available to upgrade your SDP MSP instance. Please do the upgrade only in a test environment first and
Patch Tuesday December 2022 - Supported Updates
Hey everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-12 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5021293) (ESU) 2022-12 Security Only Quality Update
Patch Tuesday December 2022 - Supported Updates
Hey everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-12 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5021293) (ESU) 2022-12 Security Only Quality Update
Patch Tuesday December 2022 - Supported Updates
Hey everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-12 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5021293) (ESU) 2022-12 Security Only Quality Update
Introducing the SaaS Version of Analytics Plus
Powerful, AI-driven analytics available in the cloud Analytics Plus is now available as a SaaS offering, enabling users to set up a fully functional, integrated analytics platform in under 60 seconds. This launch allows users to deploy analytics anywhere,
Mozilla releases security updates for Firefox (108.0), Firefox ESR (102.6.0) and Thunderbird (102.6.0)
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox (108.0), Firefox ESR (102.6.0) and Thunderbird (102.6.0). The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox
Mozilla releases security updates for Firefox (108.0), Firefox ESR (102.6.0) and Thunderbird (102.6.0)
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox (108.0), Firefox ESR (102.6.0) and Thunderbird (102.6.0). The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox
Mozilla releases security updates for Firefox (108.0), Firefox ESR (102.6.0) and Thunderbird (102.6.0)
Hello everyone,Mozilla has fixed several high severity security vulnerabilities in Firefox (108.0), Firefox ESR (102.6.0) and Thunderbird (102.6.0). The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox
[Announcement] Free OpManager Training series starts from January 17, 2023
OpManager Free Training Season 1 - 2023 Greetings from ManageEngine! Our free, four-part webinar series will help you optimize network performance and resolve emerging network faults seamlessly. Register to enroll in all four parts. Sessions are scheduled
AD360 rolls out build 4312 with support for generation of dashboard and widget share links
Hello everybody! We are glad to announce the release of the latest version of AD360—build 4312. Enhancement: Shareable dashboard and widgets: AD360 now allows you to generate dashboard and widget share links with access tokens. How to update? Update using
IT analytics in 90 seconds: Identify problematic asset combinations
Leverage Analytics Plus' correlated insights on IT assets and help desk incidents to effectively curb the usage of problematic hardware and software assets. If you're not already using Analytics Plus, sign up or download your free, 30-day trial tod
[Analytics Plus e-book] The IT managers' handbook for year-end IT reporting
As we're winding up this year, it's likely you're preparing your annual IT reports to present to your senior management. IT teams take up a sizeable portion of the organization's budget, and don't generate any active revenue—these factors make it crucial
[Webinar] MDM 2022: Automate device management and enrich the user experience
Greetings from ManageEngine! This year has further proven the benefits of hybrid work with several organizations inviting their employees back to the office, while still allowing them the flexibility of remote work. Enabling the workforce to work from
IT analytics in 90 seconds: Improve IT supply chain management
Streamline your asset procurement process by leveraging Analytics Plus' AI-driven forecasting engine. If you're not already using Analytics Plus, sign up or download your free, 30-day trial today.
Control app notifications on your device using Mobile Device Manager Plus!
Instead of constantly sifting through multiple notifications, select which apps send notifications and which ones don't. Mobile Device Manager Plus now supports controlling App Notification settings for iOS and macOS via profiles. These settings allow
Masterclass 2022, Season 2 - Episode 5: Explore the latest features in ServiceDesk Plus Cloud (December 14)
Dear Customers, The fifth and final episode of the Masterclass series 2022 is just around the corner! In this episode, we'll get hands-on with the brand-new features and capabilities of ServiceDesk Plus Cloud released in the past six months. We'll cover
Google fixes a zero-day vulnerability in its Chrome 108.0.5359.94/.95 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 108.0.5359.94/.95 for Windows and 108.0.5359.94 for Mac and Linux. This update comes with 1 security fix for the reported zero-day vulnerability. The details of the vulnerability fixed are mentioned
Google fixes a zero-day vulnerability in its Chrome 108.0.5359.94/.95 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 108.0.5359.94/.95 for Windows and 108.0.5359.94 for Mac and Linux. This update comes with 1 security fix for the reported zero-day vulnerability. The details of the vulnerability fixed are mentioned
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