November Patch Tuesday 2021 supported updates
Hello everyone, Here is a quick update on the supported updates for this month's Patch Tuesday New Security Bulletins : 2021-11 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5007246) (ESU) (CVE-2021-41371) (CVE-2021-38631)
Mozilla releases security updates for Firefox 94, Firefox ESR 91.3, and Thunderbird 91.3
Hello everyone, Mozilla has fixed several high severity security vulnerabilities in Firefox 94, Firefox ESR 91.3, and Thunderbird 91.3. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 94, Firefox
Desktopcentral MSP - connection reset
[originaly posted on the msp side, but didn't get any answer, the sub-forum seems kind of dead] Hello everyone, We are using MeDC MSP to manage some customers computers (towers/laptops) that are either in constant motion (laptops) or have low IT needs (small customers with no domains, no servers, who just needs support/updates). Network design looks like that : [ MeDC MSP server ] -- [ firewall with opened ports for DC services ] --- [ Internet server-side ] --- [ Any internet access / public internet
Installation through Self-Service Portal asks for admin credentials
HI, I created a package like packagename.exe /SILENT. It was successfully added to to all users group and is shown on the clients in the self-service portal. When a User tries to install that package, UAC pops up asking for admin credentials. This is
script to uninstall all Adobe Acrobat
It looks like there was a script from 2017 in the script repository: https://www.manageengine.com/products/desktop-central/script-templates/software-remove/remove-adobe-acrobat.html but it's no longer there. does anyone have this script? or was it removed
Problem with the inventory module
We are having problems with the inventory module which is not registering the IP address and MAC address fields of the client computers. The strange thing is that in the agent module these fields are registered with the information.
ServiceDesk Plus 11301 Desktop Central integration
Hi, we recently upgraded our on premise ServiceDesk Plus installation to version 11301. When trying to enable Desktop Central integration we get the error. "Aw, snap! No internet on the server machine." We do have an internet connection on our server.
End user notification of patch status?
Is there a way to notify end users if there Laptop/PC is up to date with the configuration we are using? Users complain that they dont know if they are up to date on the monthly patches, and some will keep asking after patch tuesday if their PC is up
What is the explanation on this: Downloading patch-scan-data.xml.gz failed with error code : 60000
I have about a dozen machines from different locations failing with this error on patches. I haven't been able to find anything here or on google. There are other machines at the same sites that are patching fine. It's just a dozen or so that aren't.
Deprecated Chrome security misconfiguration
The "Outdated plugins are allowed to run" security misconfiguration is no longer valid for Chrome (policy has been deprecated since v88) and should probably be removed as a misconfiguration in MEDC/EP add-on. If enabled, loading chrome://policy/ in current
Double entries in DTC when imaging new machines
Anyone else having an issue when you image a new machine it puts double entries in DTC? The machines have the same IP and same MAC listed but there are 2 entries in DTC.
Online storage for packages
Hi I see for Desktop Central cloud there is online storage for uploading software for deployments. It says there is 9GB available. is that amount available for all the software packages we can upload or just the maximum size for each package. If its the maximum
Microsoft Edge for Chromium business updated to 95.0.1020.40, fixes several high-severity security vulnerabilities
Hello everyone, Microsoft Edge for Chromium business has been updated to 95.0.1020.40 for Windows, macOS, and Linux. This update comes with fixes for 8 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
Google fixes 2 zero-days along with several high-severity security vulnerabilities in Chrome 95.0.4638.69 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.69 for Windows, macOS, and Linux. This update comes with fixes for 8 security vulnerabilities. Google has disclosed that it is aware of exploits for 2 of these vulnerabilities CVE-2021-38000
Pipe reports in to configurations?
Is there any way to run a report, for example, show me all computers inside a custom group that do not have Microsoft Office 365, then take those computers and pipe that output in to a software install configuration?
Endpoint Security port scan settings?
We have the Endpoint Security add-on enabled which has a feature called "Port Audit". This scans network ports on the managed computers and spits out a report of which ports are open. Normally this would be fine except we have an internally used chat
Blocking Win11 Update/Upgrade
While I already have a GPO that should in theory stop PCs from updating to Win11 is there anything I need to do in Desktop Central to also make sure that endpoints will not update to Win11 until we are ready to do so? Caveat: we are testing Win11 on
Agent Download problem
With this upgrade, the existing agents used for scanning Windows machines have to be replaced with the DesktopCentral agents. Support for scanning Windows machines by using WMI and Linux/Mac machines that use telnet and SSH is also removed.
Old Apache Version
Current Build: 10.1.2127.13 Current version of Desktop Central server includes a old version of Apache under ManageEngine\DesktopCentral_Server\apache\bin Version 2.4.46 This version is out of date and should be updated with the next release Note, this
Frequently getting "Web socket connection failure. abnormal closure" when trying to remote to clients
Not sure if an upadte to WIndows or what may have caused this, but we are frequently getting the "Web socket connection failure. abnormal closure" when trying to remote to PC's. Usually it will establish a connection after a few tries, but sometimes
Custom Report: All versions of Microsoft Office installed
Looking for an all in one custom report that will show all installs of Microsoft office grouped by Remote Office. Can anyone point in the right direction for creating one? Thanks
Old executed configuration tasks re-run again after reverting the virtual machine PC
Hi, We install the Desktop Central agent to a Windows 10 virtual machine. When I revert the snapshot of the virtual machine (aka restore back the virtual machine to earlier state) and click "Apply Configuration" on the Desktop Central agent, old Executed
TFA issue
hello, please consider this scenario that DC have only one admin user. what if the admin user after he configure the TFA setting he's being lost his authenticator app, or if he type his mail wrong and hit save , how he can disable the TFA or resetting
Desktop Central Free training (Nov & Dec 2021)
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Windows Laptops: Mobile Device Manager - Locked Out
I removed several Windows (Azure Autopilot) "Awaiting User Assignment" devices from the Mobile Device Mgmt Enrollment inventory thinking this would just remove the computers from Manage Engine. After doing so, users who were able to login to these computers
[RESOLVED] Live status and on-demand notification failure for US data center | EMS Cloud
Hello all, There has been a connection drop in live status and device on-demand notification (DMS) in US Data Center. As a result, there may be a mismatch in the agent live status. This partial outage has affected the users of the following products:
DesktopCentral Client on Windows 11
I have tried to install the DC client on a Win11 PC using the 'SetupUtility' batch file and while it did install the client files the client wouldn't start or run. It was listed in Add/Remove programs but there was no system tray icon. Checking on the
Desktop Central Vulnerability scan asses
hi all there is a way to exclude a custom group from vulnerability asses scan?
Microsoft fixes high-severity security vulnerabilities in Edge for business chromium 95.0.1020.30 update
Hello everyone, Microsoft Edge for business chromium has been updated to 95.0.1020.30 for Windows, macOS, and Linux. This update comes with fixes for 17 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
No Bitlocker tab
Hi. I use DCM in two companies. And I look at the tabs and in one company I have (server IP address 10.0.1.230) fewer options in tabs - e.g. I do not have a bitlocker tab. The latest version in both companies. What it depends on?
Feature Request - Mapped Drive report
I'd like to be able to generate at least 2 different reports regarding mapped drives which would help with deploying mapped drive configurations and migrating to a DFSN scheme: 1. A report on the mapped drives a user has showing the drive letter and the UNC path. The report should show the user, the computer, and the shares on that particular computer. The user may log onto multiple computers\servers, so I'll need a report on all computer's that the user has logged onto. I'd also like a last logon
After upgrade error 404
Hi, After upgrade to ver. 10.1.2127.12 I can sign in, but redirected page doesn't work. https://mySite:8383/homePage.do?actionToCall=homePageDetails if i cut the string after port then I can normally use the dashboard. Any hints? TIA, Igor
2FA All or Nothing
This seems to be an all or nothing approach which does not suit us at all. It is not clear how will it affect the Secure Gateway Server which requires a log on to MEDC and is the only local MEDC account we use. To manage MEDC we use 3 individual local
Uninstall Patch Manager and Install Desktop Central Agent through Intune
We currently have Patch Manager installed on a number of computers and will be moving to Desktop Central. The uninstall string I noticed match for both the Patch Manager agent and the Desktop Central agent. What would be the best way to uninstall the
Google fixes high-severity security vulnerabilities in Chrome 95.0.4638.54 stable channel update
Hello everyone, Chrome stable channel has been updated to 95.0.4638.54 for Windows, macOS, and Linux. This update comes with fixes for 19 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
MSSQL Errors after migration from internal database
To the day that we migrated from internal to MSSQL to take advantage of Fail Over we are seeing the following alerts from the DB server: DESCRIPTION: The query processor ran out of internal resources and could not produce a query plan. This is a rare
User Configuration task to modify registry stucks at "In-Progress"
Hi all, I'm using Desktop Central (Enterprise edition - on premise v10.1.2127.10). I create and run Configuration task to modify registry (HKEY_CURRENT_USER) to enable screensaver. Execution Status inside is Succeeded. However, the task stucks at In-Progress
How do I make the "Local Authentication" option default on login screen
Hello all, We would like have the Local Authentication option selected as the default when logging into Desktop Central. Right now it defaults to the AD domain. Any help will be appreciated. See the screenshot provided. Thank you!
[Free webinar] Building a unified analytics platform for ServiceDesk Plus, Desktop Central and OpManager
You may know from experience that applying new security patches causes a spike in incident volume. But do you know what's the correlation factor between security patch updates and incident volume? Likewise, do you know the correlation between technician
Upgrade to the latest version of the Closed Network tool
Hello everyone, We have updated Desktop Central's Closed Network tool with a few fixes and enhancements. Please check out and download the latest Closed Network tool version here (Link available under the Download and Setup the tool section). We
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