How Do I get PXE Boot to Work?
Hi, I am struggling to get PXE boot to work and not sure what else to try. My network is like this: DHCP servers and the PXE server on one VLAN PXE client on another VLAN - IP helper addresses from this VLAN to the 2 DHCP servers and the PXE server DHCP options 66 and 67 are configured on the DHCP server for the VLAN on which the PXE & DHCP servers are located Port 69 is enabled for both PXE client and PXE server Created bootable PXE media and published it to the PXE server Obviously created an image
User notification
HI, After updating to Build No:90023, some users are now presented with a install/shutdown msg. Shutdown Blocked - Configuration in Progress and they have to select an option, which all involves them to shutdown their machine. This is when having the patch deploy policy as do not reboot and all notifications to the user turned off. This was not a problem before the Build No:90023
Operating System Deployment
I am curious to hear anyone's experience using DC's OS Deployment feature. I have been using Microsoft MDT for 5+ years and am having some difficulty making the switch. There are a couple of things that bother me with DC OSD. 1: Why can't I import a Windows ISO for deployment instead of REQUIRING capture of a target machine? 2: Why do I need to create applications just for OSD? Why can't I use applications that ALREADY EXIST IN MY DC SOFTWARE REPO? This approach requires maintenance of 2 separate
Desktop Central wan
Hi, I'm trial user from desktop central 10, i'm testing remote site, I have dynamic IP and use dyndns with my public ip. Remote site works with dynamic? Because on remote side on agent can't communicate with desktop central..lookup name, agent find de public dns..but not working...
Bitlocker and Patch Deployment
We recently enabled BitLocker on all of our Windows 10 machines and have noticed that when we deploy patches from Desktop Central we get prompted for a the BitLocker Recovery Key on reboot fairly often. Has any one else had this issue and, if so, how did you resolve it?
Mouse-Problem with Secure USB Configuration - Desktop-Central 10.0.321
After installing Build 10.0.321 the USB-Secure Configuration block USB-Mouse. No configuration changes were made since the last month. The configuration for the mouse is on unblocking. The mouse does`'t work. If I set all types to unblock the mouse is working. Does anybody have the same Problem.
Issues with Deploying SAP Outlook & Excel Add-ins
The add-in are .exe files. When I try to install the pkg from the Self Service Portal, I receive the following error: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package." I am able to deploy other .exe files and have no issues installing them.
After updating to Desktop Central 10.0.287 I cannot export reports
After updating Desktop Central to version 10.0.287, I am now unable to export any of the canned, software inventory reports, specifically the Software Product Keys report. I was prompted to change my settings for personal information that may be included in the report. I switched this to "let the technician decide" and saved the setting. Once I did this, I tried to export the report to a .PDF, .CSV, and a .XLSX and when I click on the button, nothing happens. I went back and changed the export setting
Unable to set Mobile device wifi restriction
In Restrictions -> Network and Roaming -> wifi , when I try to set Always Off I get a warning saying "You cannot allow Disabling of Cellular Data and simultaneously keep Wifi Always off, due to a requirement of internet connectivity for server-device communication" Whilst I understand this, there isn't a setting available for ensuring data is Always On. Thought there used to be though? DC ver 10.0.291 Can anyone help? Thanks
Automatically scan warranty data
I just updated to 10.0.310 and see now that now you can scan HP warranty. Is there a way to automatically have it scan all managed computers for warranty details? Also is there an inventory report based on when the pc warranties are expired? Or report showing all pc's with their warranty data?
Microsoft pulls back a couple of MS Office patches after it's found to cause app crashes on start-up
Microsoft has rolled back two of its non-security Office patches- KB 4461522 and KB 2863821 that triggers entry point crashes in various Office 2010 products. These non-security updates were released earlier this month to comply with the changes coming in the Japanese calendar next month. In an update on the KB pages, Microsoft acknowledged that the updates were pulled due to the crashes in some applications and has also given a workaround. "After you install this update, you may experience
Desktop Central Build 10.0.321?
Hi, since last friday there is a message on the dc login page telling that there is a new build 10.0.321 of desktop central. But if I follow the link and navigate to https://www.manageengine.com/products/service-desk/plugin-service-packs.html the latest listed build is 10.0.291. To make it completely strange: When looking into the build information of our dc it says we're running buld 10.0.310. What the heck is going on there??
Desktop Central API Question
Is the desktop central msp REST api accessible for get / post queries ? I dont use service desk. Version 10.0.297
Positioning client pop-up window
When patch deployment is initiated, there is a pop-up window displayed on client machine (in right bottom corner). Is there a way to change position of this window (e.g. to upper right corner)?
How to Rename local administrator account by DesktopCentral ?
How to Rename local administrator account by DesktopCentral ?
HOW TO RENAME LOCAL ADMINISTRATOR BY DESKTOPCENTRAL
GOOD DAY I have. question is it possible to rename local administrator account I know you can change the password but what about renaming it?
upgrade from 10.0.100 to latest version
Dear sir/madam, i am trying to upgrade from build 10.0.100 to the latest version kindly provide the links to the latest service packs
Group Sync
Probably a stupid question, but when we add a PC to a group that is part of a configuration, how soon will Desktop Central's configuration realize there is a new member in that group to install a package. Example - We packaged Bluebeam 2018; created a configuration to look at a Group with Computer members; we added 2 new PCs to the group today (only 1 was seen by the way); how soon and how does DC know there are changes to the group?
Mac Tray icon and submit ticket window
I'm testing the usage of the desktop central tray icon in regards to working with enabling users to submit their own support tickets and I've noticed that on the mac client when you start typing in the description box the return/enter key does not work as expected. In the windows client it moves to a new line as expected. On the mac client it actually classed that key press as a "submit" button and sends the ticket. So the end user is basically limited to one line of text and this isn't really usable
Why is a 20 day old patch for Win 10 v1709 just appearing today in Desktop Central?
This morning - I logged into DC and was surprised to see the appearance of this patch: https://support.microsoft.com/en-ca/help/4462932 Why is a patch that was released by Microsoft on Oct 18 - just made available via Desktop Central today - some 20 days later? B
August Missing patches
All sudden today I see there is a bunch of missing patches shown up form August yet they show superseded yet also show as missing on pc's
Update KB4343900 is reported as missing but Windows Update says its installed
Hi, today morning I logged into dc and *all* our windows 7 machines were categorized as "highly vunerable" because dc reports windows update KB4343900 is missing. i've checked this on a few machines and it came out that the update in installed on that machines.
custom fields
Is it possible to bulk updates custom fields?
Unable to scan Linux clients: "Data storage error occurred while populating asset data"
Hello, I have Desktop Central 10.0.310 free edition managing 25 computers (11 x Windows 10 Pro, rest Ubuntu 18.04LTS). I can monitor the Windows computers fully, but I am unable to scan the Linux hosts: ""Data storage error occurred while populating asset data" Ports on the servers are open, no firewall is on the clients: all machines are in an Active Directory domain; agents are installed, credentials are correct. I have found this old post https://pitstop.manageengine.com/portal/community/topic/testing-desktop-central-agent-scanning-fails-error-data-storage-error-occurred-while-populating-asset-data-scanning-failed
Patches labelled 'Preview of' and 'Description of preview of' ?
I see a number of missing patches on our systems labelled 'Preview of ...' and 'Description of ...' or 'Description of preview of ...'. Are these actual patches or just information about patches. ? I can't decide which.
MDM not controlling settings on motorola g5 plus
We have a problem with this model of phone because 1. desktop central is not controlling completly the settings on this phone 2. is creating a playstore for work and playstore for personal and when you install any app using personal playstore is not detected by desktop central
Enrollment URL for Apple devices
Hi Team Is still available the possibility to enroll an apple device with enrollment URL? I have an issue with one iPad, after the profile setup the MDM webpage show me this message "Device enrollment failed. Contact System Administrator to complete enrollment device" and on the MDM it show me this Desktop Central is unable to reach the APNs. I checked on my firewall the port 5223, as the KB said, but it's already opened. Thank you Stefano
MDM for Surface Hub
Can a remotely manage a Microsoft Sureface Hub using Desktop Central MDM?
iPhone not communicating with MDM since April.
Our iPhones stopping communicating with MDM in April. All the setting appear to be correct but the inventory scans are not working. The app on the phone appears to be talking to the MDM server as the app catalog is showing the corrects apps. Thanks Mike
Best way to setup a Samsung Sx mobile as a BYOD to manage it with MDM?
Hi, I'm testing the MDM. Now I have a Samsung S5 that I would like to manage with MDM as a BYOD. To separate private and business data and apps. Starting situation is: * S5 is factory reset * I add a google account (private account) * Then I enrolled the device as an android->Samsung->personal device (installing mdm app, qr code .....) * Then the Google AfW Account was added to the device. But it looks like, that the data/ apps from AfW Account aren't isolate from the private space. And I don't have
AppConfig support for Android App
Hi, Right now i am exploring manage engine MDM tool. I am trying to create an enterprise android app and also wants to enable AppConfig Security feature in my application. Also manage engine is a member of appconfig community.(https://www.appconfig.org/android/) But i am not getting proper tutorial , what should i do to enable AppConfig in my android application.Do i have to write any code to enable it or MDM automatically takes care of that ? Can you please tell me steps how to do it ?
Microsoft Patch Tuesday November 2018: Everything you need to know
Microsoft has announced its Patch Tuesday updates for November, which contains patches for 64 vulnerabilities, 12 of which are rated critical. it also has patched ALPC along with a couple of publicly disclosed vulnerabilities. Here are the complete details: New Security Bulletins : 2018-11 Security Update for Adobe Flash Player for Windows (KB4467694) 2018-11 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4467703) 2018-11 Security Only Quality Update for Windows Server
Dynamic Variable to get Active Directory User E-mail Address in Desktop Central
The desktop management software we currently use has a dynamic variable $AdEmailAddress that pulls a user's e-mail address. Is this possible in Desktop Central? I can't see to be able to find this variable.
Going insane over here - Error "The specified network name is no longer available"
All, Desktop Central v10 has been running superb here for well over a year - but sometime in the last few weeks (possibly after a router firmware upgrade) something has happened to my DS server - either it's DNS entries or something unknown (Possibly router?). My setup: There are 8 physical machines on my network and a few VMs that I use for testing OS builds. This is a workgroup setting and ALL machines are part of a workgroup - simply called WORKGROUP. Within DesktopCentral - when I ask it to look
Server 2016 not reporting missing updates in Desktop Central
We have several (~30) Server 2016 machines at this point and it seems Desktop Central is not reporting the updates correctly. I can see some updates for 2016 under available patches, but none show up under applicable and none show up as missing on any of my servers in the software. However if i log into the servers and check for updates there are updates that it downloads and installs. I have updated the patch database, rescanned for patches on the servers but none of the updates show as available
Report for all agent currently online
Is there a report to show all current agent that are online or have been online at all during a given day. Or even show all agent that have been active within 24hours. and show what Active directory Ou location they are in. I was able to filter live agent in SOM but the only way i was able to show OU location was to add a custom field and then manually input the value. Is there a way to populate this custom field automatically?
ManageEngine Desktop Central introduces OS deployment for remote offices!
Greetings from ManageEngine Desktop Central! We are glad to inform you that the OS deployment feature is now available for remote offices. Within a few clicks, you can now deploy OS to all your branch office computers using the images created in the local office. This feature facilitates the OS deployment process helping you save a lot of time and money, and also simplifies the process of having a standardized OS on all your branch office computers. You can easily deploy OSs on your remote office
The 'Fix Now' button when logging into the web console
With version 10.0.310 installed there is a 'Fix Now' button when logging into Desktop Central web console. I have been unable to find any information on what this is actually doing. Is there somewhere that has the information? Is this a security fix or a bug fix? Cheers, James
Why is a 4 year old ASP (IIS?) patch suddenly showing up today in Desktop Central?
Doing some maintenance today - and saw this patch being referenced for 4 of my Windows 10 machines: https://www.manageengine.com/products/desktop-central/patch-management/Microsoft-ASP.NET-MVC-2/AspNetMVC2.html This patch was issued well before the existence of Windows 10 and appears to be for IIS? I will stand down as I do not believe this is actually a thing - but please check it out ASAP. See attachment for what I am seeing inside of Desktop Central Thanks, B
DC Agent - GPO Install Not Working
Hi, I'm trying to install the Desktop Central Agent via GPO but it's not working. I have followed these instructions: https://www.manageengine.co.uk/desktop-management-msp/agent_installation_windows_gpo_msp.html The files are all in the same folder on my network share and the VBS file is also in the Sysvol folder. The computers have permissions to the network share. In the install log on the client, the last line says 'MainEngineThread is returning 2'. Event Viewer doesn't tell me much either Any
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