Software Deplyment
HI, when i try to deply software i get erorors, normally indicating a security warning, asking me to confirm i trust the publisher? so far i have not been able to deploy any software packages successfully. any help greatly appreciated. Many thanks Ian
Helpdesk configuration with Google Apps?
I entered the proper email, the smtp server (smtp.gmail.com) and the user name and password, and told it port 465 (alt is 587), and it won't send emails, says the mail server might be down. Any ideas?
Updates
How should we administrators come to know when new product updates are released still now you are shown an old version "http://www.manageengine.com/products/desktop-central/service-packs.html"
Schedule Vulnerability Update - Notify When Task Finishes
Originally I had the option to Notify When Task Finishes turned on to e-mail me daily when the Vulnerability DB was updated. I recently decided that I was fine with not adding an additional e-mail to my inbox everyday so I turned it off. However, I am continuing to get these e-mails daily. Here is a copy of the current settings as they appear now....notice that the check box for Notify When Task Finishes is UNCHECKED. Thank you! Richard Admin > Schedule Vulnerable Update Schedule
Access Denied
Hi, I'm the new admin for DC here and I'm having trouble copying a file to the desktops of all our systems. It keeps giving me an "access denied" error, although I'm sure the credentials are correct. Can this be caused by anything else? Thanks!
timings of execution for scheduled pakage installation
I delployed an installation package (*exe) at about 19:00 And I set "scheduler settings" as per the following: Instation/uninstallation option: During/After startup schedule time to perform the operation same day after 22:30:00 Second day, I checked the Excutions status, the execution time was 22:43. The PC where the package will get installed restarts automatically at midnight. so when did the package get installed?? at startup? or at 22:43 as per the execution status? can you please technically
Patches not updating
Hi, My Vulnerable DB didn't get the updates published by microsoft on 28/4/2009 till today. I'm not sure if this is caused because of the upgrade to build 60328 or not!! Regards,
Purge / Merge / AD Integrated
Does Desktop Central Remove Computers from Inventory after x days or is it possible to set it up to do that? We deploy 10-20 computers a week to replace pc's in the field, it would be nice to remove in AD and it would remove in DC as well.
Adding clients by IP Address
Can I add clients to the Desktop Central scope through IP Addresses, without them being part of the domain? I have few clients which are not part of the domain but Desktop Central server can connect to them.
The Handle is invalid error while installing Java
I deployed java using the following installation command: \\SERVIDOR\DCentral Share\Java\jre-6u13-windows-i586-p.exe /s ADDLOCAL=ALL IEXPLORER=1 MOZILLA=1 It deployed sucessfully on 10 machines and failed on 11. The machines are all configured the same. What could the issue be?
The handle is invalid error while deploying Java
I deployed java to my entire domain using the following installation command: \\SERVIDOR\DCentral Share\Java\jre-6u13-windows-i586-p.exe /s ADDLOCAL=ALL IEXPLORER=1 MOZILLA=1 It was succesfully installed on 10 out of 21 machines. the rest say "The handle is invalid" what would cause this? All of the machines are identical.
Tool to join PCs to domain
Is there anyway to join a batch of PCs to a domain using desktop central?
Start Menu Folders
Is there a way to deploy a shortcut to a folder on the start menu? I would like to group programs together such as Microsoft Office. I noticed a similar post from a couple of years ago and wondered if this feature has been added. Mike S
Removing unused software from Inventory list?
We're testing DC and so far only have it running on 5 PCs. However, I've already upgraded the software on them a few times and now I have versions of previous software hanging around the inventory with 0 Installations listed. I can see this list getting positively filled with old software after a year or so. Is there some way to remove or not show software that isn't actually installed on any of the managed systems? Also, is there some reason I can sort the Software Inventory by any column *except*
Urgent.. MEDC Agents
Hi, After the installation of build 60328, all the agents upgraded to version 6.3.25 Now, if I right clicked the agent and selected "Send request to helpdesk" it will take around 20-30 seconds to show the window and and another 20 seconds to send the message!! This will happen also for all the options in the list. if double clicked the agent icon, Agent will crash and show send error to microsoft and will not start again automaticlly!! what shall I do to fix this ASAP??!! Best Regards, Omar
validateIPRangeFailure error
When applying a patch by ip addresses am getting validateIPRangeFailure in the IP address filed. although am specifying a correct range of IP addresses..Why?
Desktop Central App Error in Event Log
Hello, Has anyone come across this error in a managed workstation: Event Type: Error Event Source: DesktopCentral Event Category: None Event ID: 103 Date: 4/29/2009 Time: 1:02:39 PM User: N/A Computer: BWHLAP000159 Description: The description for Event ID ( 103 ) in Source ( DesktopCentral ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve
Automated Patch Delpoyment
I would like to modify the MyTask1 that comes default with deploying patches weekly. Can I do this. I can see the task but can't modify it.
Automatic Patch Managment Failed
Good morning I recently noticed that my automatic patch deployment has started to fail it comes back with an error OfficeUpdateError: Patch already installed. My database is in sync and i have been leting manage engine deploy the patches Thanks in Advance Luke Coffey
WindowsXP-WindowsMedia-KB952069-x86-ENU.exe
This patch will not download. All others will but this one is causng most of our machines to be in Highly vulnerable but it wont download to patch them.
what is the difference between Critical and Important
In Microsoft security patches, what is the difference between Critical and Important? Which is more imoprtant (critical)?
full missing patches download for all affected systems
I want to apply all critical missing patches to all pcs that require it (I think what you call Affected Systems). If I select all the missing critical pathces and deploy them (by creating the congiruration) will it push every individual patch to its affected systems or to all systems ??? Am just worried that it will push all the missing patches to all the systems registered in my desktop central! regardless if the system requires the patch or not or if it is compatible or not! Thanks
Bug Report Proxy Settings
I Beleve i have found a minor bug it has to do with the inital proxy Setting When you Click on the patch management tab for the first time it comes up with a warning that your proxy is not set so you click on the link and it opends a popup windows to change the settigs i entered all the detales for our proxy (Whick Has No Passwors) and then i click ok and it says verifying...........then failed but if i go into the admin tab and enter the proxy settings there exactly the same it works ok and
IP Printer
Hi, Would it be possible to get the function added "Set as default printer" to the Computer Configurations as it is in the "User Configurations". We will be adding around 3 different printers and would like to be able to say what the default printer is. Thanks.
ManageEngine Serive Will not start Error 1053
The service did not respond to the start or control request in a timely fashion. This started happening on a few of my machines and I cannot figure out why any ideas? Stops talking to server and service stops. Prior the systems scanned just fine. Joe
Office 2003 ServicePack Failing
I have automated patch deployment active and over the past week it has been attempting to deploy an Office Service pack, however it keeps coming up as: office2003-KB907417-FullFile-ENU.exe Failed The handle is invalid. Today 12:46:42 AM I have deleted and re-downloaded the patch with the same issue. This is causing all of these machines to also not get the following patch: office2003SP3-KB945432-FullFile-ENU.exe Not Applicable Patch is not applicable for this target Today 12:30:22 AM
User Regedit
I tried to modify registry entries through a script and published the script as install/uninstall software, both process and registry status were successfully applied. but actually it was not. when I checked the registry I found the entries still as they are. this happened when I tried to add keys to (HKEY_CURRENT_USER), but for (HKEY_USERS) it worked fine. note that most of our network users login to 2 or more PCs with the same username so applying registry settings through configurations by
Screen saver
This is Just an idea for a feature i noticed that there is no setting for screen savers this would be good to be able to set this for eg company branding or even to set a inactivity lock it would be handy to be able to do this with manage engine
run scripts as Administrator
Hi, I have a script file that will upgrade my network's PCs with a new Antivirus version, I tried to run the script from MEDC and it showed as successfully applied But actually it is not. All PCs still have the old version, I noticed that when we run the script it should run as administrator. is there a way to do this from MEDC?? Regards,
Asset Scanning Is Locked - Contact Support
I have several machines that are showing as Asset Scanning is Locked. Contact Support. What caused this and how do you go about fixing it? Thx! Richard
Add Current System Time
Would really like to see the Current System Time added to any place that you have to put in an actual time. This is extremely important when you are wanting to push something immediately...since there isn't an immediate option you have to choose the next minute...and knowing what the current system time is would be helpful.
What do you consider a "Weekday"
I have been using the Automated Patch Deployment and WOL Tool. I have both set to Daily - Weekdays only. However, I noticed this weekend that both kicked off on both Saturday and Sunday. We consider those Weekends, what is programmed into DC6 as a "Weekday". Thx. Richard
WindowsServer2003-SP1-KB903234-x86-ENU.exe Failes
Having a problem... when trying to do a new configuration the Draft Download Fails on the following patch. WindowsServer2003-SP1-KB903234-x86-ENU.exe is there a way to remove this patch so my drafts do not try and download it? any help is appreciated. thank you
IE6
Anyway within DC to find out which machines have IE6 still on them?
Remote Control :: Access Denied
I have one system that I am unable to access remotely. When I attempt to access the machine an error appears beside the machine in the SOM tab that states, "Access Denied". I have reference the knowledge base and have re-entered my credentials but, as I said previously, I can get to all other machines. Additionally, I verified that his firewall permits Remote Assistance and Remote Desktop. I know that the server can manipulate the machine in general because his agent was updated shortly after I applied
"Last SuccessFul Vulnerability DB Update"
I have noticed that this does not get updated when it automatically checks the Vulnerability DB. It appears to be successful, because if I manually sync it, it says it's up-to-date and then the "Last Successful Vulnerability DB Update" status gets updated. I just downloaded the latest build - 60323 - and I am still seeing this. Thanks - Jsbac
Recently Installed Incorrect Date
Hi, in the last few days I found that the (recently installed software report) shows installed applications with incorrect dates like (May 10 2010, Oct 04 2009,...) How can I correct this?? (unless it is a new feature like "Minority Report" ) Thank you.
Remote Chat Box
Can you pleae add a remote chat box. I have a call center, I can't talk to them on the phone. Thanks Michael McCarthy Santa Clara Family Health Plan
tool to rename pcs
Is there any way to rename PCs remotely using Desktop Central
Reanming PC
Is there any way to rename PCs remotely using Desktop Central?
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