Email URL configuration
Our Desktop Central Server URL is now desktopcentral.Domain.com, when an email alert gets generated the link inside to follow points to the server name https:// LocalServerName instead of the desktopcentral.Domain.COM, Where so I change that?
Can patches be staged on endpoints prior to installation?
Hi everyone, I am new to this tool and I have a limited change window for patching. I would like to make the install times as efficient as possible. Can I use Desktop Central to prestage the patches prior to installation? Thank you in advance!
Zoom issued fix for an UNC vulnerability that compromises Windows credentials
Zoom patched a fatal flaw in the Zoom Windows client that allows attackers to use its chat feature to share malicious links that once clicked will leak the Windows network credentials of the victim. Such attacks are possible because Zoom for Windows not only converts normal URLs into a clickable link but also Windows networking Universal Naming Convention (UNC) paths. UNC is used to locate a network resource, such as a file hosted on an attacker-controlled SMB (Server Message Block) server. When
Sync faild - after updating to new the new version 10.0.475
Hi , I just updated our desktop server from 10.0.474 to 10.0.475 and our Conditional Exchange Access(CEA) did not works probably. any one has the same issue ? Best regards
Mozilla fixes 2 wildly exploited zero-day vulnerabilities in Firefox
Mozilla has released fixes for 2 zero-day vulnerabilities in Firefox. The fixes are available in the newly released version of the browser, Firefox 74.0.1.The updated version fixes the vulnerabilities CVE-2020-6819 and CVE-2020-6820 Vulnerability and impact Both CVE-2020-6819 and CVE-2020-6820 are use-after-free vulnerabilities and occur due to improper memory space management by Firefox. These bugs when exploited allow the hacker to write codes into Firefox's memory and have it executed in the
High CPU & memory usage of Desktop Central agent
Hi, I just updated to build 10.0.475 from 10.0.450 last week, and some of the DC agent installed servers and PC facing high CPU and memory usage. I just checked that there is a 10.0.476 update today and also updated. The issue still exists. Seems that the DCFAUser.exe has some issue and make lots of "handles" to CPU. Best regards, Starry Ho
Hardware Reporting on Network Cards
Hi, due to the COVID-19 outbreak we are trying to run a report with the following fields. Computer Name Network Cards/type Last logged on User We are sending users home with desktops and many of our desktops have a Wifi NIC installed. We are trying to identify which machines do not have Wifi cards installed. If I go into an inventory report on a single machine I can see the Wifi cards which are installed so I assume there must be a report on this. Also I opened a ticket for this # 1146947
SecureDCProcess.exe
Hi, What is this process for? And, ho do prevent it from using high memory on a server - uses up to 2GB thanks, Siven
Adding a printer if the samsung tablet is corporate controlled
Hi, Has anyone added a printer to a device controlled by kiosk? If so, what app did you install? Thanks
Patch database proxy server settings
I am not able to change the Proxy settings for the Patch database. It is set to "No Connection to the Internet" and when I change it to "Direct Connection to the internet" The SAVE button does nothing. Any help with this would be appreciated.
Google Chrome releases Stable Channel Update
Hello guys, Google Chrome has updated its stable channel to 80.0.3987.162 for Windows, Mac, and Linux systems. This update also includes 8 security fixes. Below are the fixes that require immediate attention CVE ID Severity Vulnerability CVE-2020-6450 High Use after free in WebAudio CVE-2020-6451 High Use after free in WebAudio CVE-2020-6452 High Heap buffer overflow in media Initiate a sync between the Desktop Central server and the Central Vulnerability database and search
New to Desktop Central - How to i manually add a Linux machine??
Hi Guys, New to Desktop Central, would like to ask how can i add RHEL machines using an IP or other methods? The adding of machines via Windows Domain SOM works fine, but these RHEL machines are standalones and not in any domain. Also, where could i manually get the RHEL agent? I click on "Download Agent", apparently its a windows .msi file. Thanks in advance!
Force Distribution server to re-sync
Morning, I was wondering if there is an easy way to force a single distribution server to perform a full re-sync? It appears that files located in "DesktopCentral_DistributionServer\replication\store" have been deleted by mistake. This produces an error of "File not available to download from server" on the target machine served by that distribution server. Regards
Inventory Reporta\ Antivirus Details - Explanation of Licence Status column in
Hi Everyone, I've just ran the Antivirus Details report and was wondering if an explaination for the "Licence Status" column could be given. Does this state that a valid commercial licence has been found for the client? That's it's communicating with a valid server or that it's up to date?
windows to linux ubuntu
our organization planing to change our windows pc to ubuntu linux os, we currently using desktop central for our windows pcs ma i need to know different between linux and windows features its mean wich features are working in windows and not with linux..
Profiles not upgrading and some are not even downloading after days
Is anyone having issues with profiles not loading or updating when tablets come online? I have some that are waiting days and still nothing? Also randomly, old deleted restrictions suddenly appear on the tablets and today, a message come up o one to install Microsoft teams and It isn't even provisioned on the tablets! Do I need to change some settings? I have followed all the tutorials
Version above .479
If support asks you to install a higher version of .479...DON'T DO IT...They are NOT stable. GUI is much slower and Configurations NO LONGER Work
Management console from internet
I was hoping to access my DC management console from the internet. I DO have a secure gateway server setup and have remote clients processing with no problems. My question is, when I try to go to https://mypublicdnsaddress:8443 (which I have validate is visible to the world), all I get is a white screen. Have I missed something or is this not the way Secure Gateway was intended? If that is the case, is there another way to securely expose my portal to have remote managment console access? SECURELY
Asset Scan Failed
This pc is active and can I remote to it. But, when I do asset scan, it failed every time. Please see attachment.
WFH Essentials for managing and securing remote workforce
As most of the organizations are now forced to adopt Remote Work culture, managing and securing endpoints can be an amplified challenge. To help you ensure business continuity as your organization transitions to remote work our ManageEngine seasoned experts will be offering a 3-week webinar series to help you navigate through all the endpoint management and security challenges that IT teams are currently facing. By the end of the series, you will have a complete understanding of: All the challenges
O/S Imaging stopped working
We've been successfully imaging computers for several months. Now it has just stopped working altogether.
Asset Management
Hi, I've got a question, i want to manage all my licenses off my windows servers. Is it possible to add them to MDM? So I can use asset manager to search for software and licenses ? And if so, how can i achieve this? Thanks in advance, Yorick
Certificate distribution
Is it possible to distribute certificates using Desktop Cental to Mac computers? Thanks
ServiceNow Integration Features
Hello, We are now using Desktop Central Enterprise for asset management, patching, remote access, etc. We already have ServiceNow and I've been tasked with looking into integrations. It seems we can sync asset data from Desktop Central to ServiceNow. But, is it possible to automatically create CIs in ServiceNow with it? For example, if I install a Desktop Central agent on a computer, can it create the workstation for us in ServiceNow with the asset data? Or, does the object have to already exist,
Desktop Central's new 9 squre advertisement quick links
Has anyone noticed the new 9-squre button on the left left hand side on the Desktop Central interface. New icon/button If it's click you are presented with advertising. Ads Why this kind of thing seems an acceptable behavior on the Free or even Pro releases at a stretch, we pay for Enterprise and therefore I just don't think it's an appropriate change even though it's not intrusive, whats everyone else's thoughts?
Shortcut creation problem
We are trying to create a few shortcuts to files and sites on users desktops and running into a problem. Under "Shortcut User" or "Shortcut Computer", when I go to "Target Application" and "Browse" I get an error whenever I click on a network. It says "The network cannot be reached" even though we are connected and have all our machines visible and working otherwise. Are there any troubleshooting steps to see why we would be getting this message? I don't get any type of connectivity error anywhere
Uploading a Dependancy file fails
I am trying to upload a dependacy file .exe 200MB and it fails. "Network Error" Tried other exe files and they get uploaded ok. This one in particular fails. Any ideas? is it the size? is it too big?
Zero day Vulnerability - Need immediate attention! Desktop Central Server might be compromised.
Dear Customer's, At ManageEngine, we consider security as our top priority. That’s why we bring it to your immediate attention, that some versions of Desktop Central Server contain an unauthenticated remote code execution vulnerability (originally reported by Steven Seeley of Source Incite). Since this vulnerability has been declared as "Zero Day - Vulnerability", we could see that some of the enterprises were targeted and few customers network compromised. Ever since this vulnerability was brought
not enough disk space to download patch? But yes there is...
I am evaluating Desktop Central. I have a patch (1909_x64.exe, a Win10 update?) that has failed to install with the message that there is not enough disk space to download the patch... 10GB required. But I have 219GB available on my drive where Desktop Central is installed. I have also confirmed that the patch repository is on that local drive. I had the same message earlier on a different patch, but it installed after a client and server reboot. Any ideas?
Stuck on 'validating image creator components'
I'm not sure why this is happening as it was working. I'm trying to image a devices and it always gets stuck on validating image create components and fetching partition details regardless of the device. I've confirmed no FW and AV is disables seems to be something going on the DC server. Any thoughts or how to troubleshoot?
The component store has been corrupted
Getting this error while looking at missing patches on a user's computer. Any ideas? Thanks Charles
Patches Tab is blank in build 10.0.513
We have an issue where when looking at a Systems Details via System in Threats & Patches, the patches tab is blank. I know systems have patches installed and or missing but the tab is blank. Is this issue isolated to me? or do others have same issue? I've tried Chrome, IE and Firefox with same result.
MS Patch id 28391 Windows7ESUchecker.exe fails to down load
Is anyone having issues with desktop central patch management failing to download Windows7ESUchecker.exe for patch ID 28391? I have even downloaded manually and the tried to upload it and I get a checksum error when I do.
Google Chrome releases stable version 80.0.3987.149
Hello folks, Google Chrome has recently updated the stable channel to 80.0.3987.149. This version comes with fixes for 13 security bugs, of which nine are rated High in severity. The CVE IDs of the patches released are as follows. CVE-2020-6422 CVE-2020-6424 CVE-2020-6425 CVE-2020-6426 CVE-2020-6427 CVE-2020-6428 CVE-2020-6429 CVE-2019-20503 CVE-2020-6449 Desktop Central now supports Google Chrome's latest version 80.0.3987.149 for Windows, Mac, and Linux. If you're looking to update
Desktop Central vs Desktop Central MSP?
What's the difference between two products? Features look absolutely the same.
Critical vulnerabilities fixed in Adobe Reader and Acrobat
Hello folks, The lack of Adobe updates in the March Patch Tuesday might have come as a surprise to many of us. However a week from Patch Tuesday, Adobe has released updates to fix 13 vulnerabilities in Adobe Acrobat and Reader for Windows and macOS. 9 of them are rated 'Critical'. Affected versions These versions are applicable for both Windows and mac platforms Acrobat DC Continuous 2020.006.20034 and earlier versions Acrobat Reader DC Continuous 2020.006.20034 and earlier versions Acrobat
Powershell Rest API Interegation
Hi, Has anyone tried to invoke rest methods via powershell to pull data from Desktop Central? I am currently having issues sending the initial POST to get an authentication Key back as I have done with other REST API's. I mainly seem to be getting the below even with known correct credentials :- error_description : Username and password did not match message_type : authentication error_code : 10001 message_version : 1.0 status : error I can invoke a request to a URL that
MSSQL EXPRESS 2016/2019
Hi Guys, My company is trying ManageEngine DesktopCentral UEM Edition. I want to, and from the begining, install the Database on an MSSQL Server Express edition Raison ? Cause of the failover Server we will building later. We will manage between 400/500 computers + some Android tablets. So the question is, can I migrate the database from PostgreSQL to MSSQLExpress ? Thanks
Restrict server web access
Hi, To facilitate remote working, I have opened Desktop Central agent access to my organisation's VPN. However, I am concerned that this presents external users with a means to attempt to log in to the management console. I think it would be a good idea if there was a way to restrict access to the management console to specified IP addresses or subnets. Thanks!
Cloud version of DTC
I am researching cloud versions of DTC. We have DTC now, but am looking to go cloud based. Is there a cloud version of DTC? If there is not, is there a plan to have a cloud version of DTC soon?
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