No computers can update

No computers can update

We receive the following error when trying to do a manual update:

Loading c:\program files (x86)\DesktopCentral_Agent\\client-data\patch-resources\rocky-patch-scan-data.xml failed.

We also receive this error (Problem while generating patch scan data) on all windows computers, Linux computers don't get this error: 
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                  New to ADSelfService Plus?