Hi there,

I am  using manage engine to patch Redhat Linux servers, I create a deployment for missing patches and select target computer, set reboot policy, when the deployment tries to download the missing rpm packages, it fails and I found the following error in redhatpatchdownloadlog file

2023/07/20 05:27:23 ***************************STARTED DOWNLOAD OF PATCH**************************
2023/07/20 05:27:25 {UserName:******** Password:******** Cookie:******** PackageName:samba-4.10.16-24.el7_9.x86_64.rpm ProxyHost: ProxyPort: ProxyUser: ProxyPass: IsDependencyPatch:-- CheckSum:-- StorePath:..\webapps\DesktopCentral\store\linux\redhat-dependencies\samba-4.10.16-24.el7_9.x86_64.rpm IsReLoginRequired: IsClosedNW:0}
2023/07/20 05:27:25 Inside redHatUserLogin function
2023/07/20 05:27:25 Inside Cookie Validation Function
2023/07/20 05:27:25 No Cookies Present
2023/07/20 05:27:25 Login failed through cookies. So attempting with email & pass
2023/07/20 05:28:04 login page loaded
2023/07/20 05:28:04 Entered uname
2023/07/20 05:28:07 Entered pass
2023/07/20 05:28:08 Login button clicked
2023/07/20 05:28:11 Loading homepage
2023/07/20 05:29:36 PROCESS STATUS :  The account doesn't have access to download packages. Kindly provide a high-privileged account.