Uninstall IE 10
Hello, Has anyone been able to script out or otherwise rollback Internet Explorer 10 to the previous version? It seems some of our computers were recently updated before we could block IE 10, and now we need to roll back. I haven't been able to find anything reliable on the web so far. Thanks
Automate patch deployment reboot policy
Hi, We are facing problem in “ManageEngine Desktop Central MSP 8” that during Automate Patch Deployment, Restart Pop-Up is coming very frequently on user’s system (even after restarting whenever asked to restart). Current reboot policy is “Allow user to skip Reboot”. We need to find an option to deploy all missing patches in one shot and need only one reboot after the FINAL patch deployment. Please suggest that is there any option to fulfill our requirement. Thanks in advance Regards Tejvir
Desktop Central Agent version upgrade
Hi Team, We need to upgrade our desktop central agent version from 8.0 to 8.2. on all client machine. Please help me to achieve the same. Regards Prasad Kavale 961932704
host is unreachable
I'm using the free admin tools and whenever i use the Shutdown/restart or GPO update tool i get the message Status: Failed and Remarks: Host is not reachable. The workstation is running windows 7 enterprise 32 bit with SP 1 and the server is 2008 R2 Enterprise 64 BIT. The tools worked when the workstation was XP PRO, but now the tools wont work on the station, even thought the workstation sees the server and the tools see the workstation. Any feedback will be great.
Java 7 U17 32 bit JRE seems to be missing from DC
The JDK is in there, as is the 64 bit JRE, but the 32 bit JRE is not there.
Linux agent?
It seems that there is no Linux support for Desktop Central. We need to be able to inventory our linux workstations as well. Is this feature planned? Could it be implemented?
Is there a way to change the severity of a patch?
Security update bulletin ID's always start the same way, but I've notice a lot of them still appear as unrated. Is there any way to adjust this?
No Desktop Central link when creating a new discussion (as a guest)
I'm attempting to post a question to the Desktop Central forum (as a guest), but Desktop Central doesn't have a link in the "Forum" section to the right of the main window. Is this an oversight? Thanks.
Required firewall ports
Hello, I am attempting to bring into management a certain subnet in our office so that we can start scanning and re-mediating servers. This subnet is behind and internal firewall managed by our security team. I need to provide them a list of ports which need to be open, both ways, between the subnet the Desktop Central server is on and the subnet needing to be managed. Could someone please provide a list of required TCP and UDP ports to be opened for DC to work appropriately? I would like to see
Desktop Central MSP move from one server to another
Hi, we have a Desktop Central MSP 8 (Build 80014) server. it is running on windows 2003 R2 Std. Now we are planning to move it to another machine with windows server 2008 Ent. Please explain the process for DC MSP 8 migration. Thanks in advance.. Regards Tejvir
Change Databse Server in Desktop Central
Hi, How to change the MySQL Database to MS SQL 2008 database in Desktop Central in Desktopcentral bin directory there is a changeDBserver.bat which i click it gives me a message "Data Migration from Postgres database is currently not supported" . Please guide me Best Regards,
Remove nat
Hi, I would like to know how to remove the nat rule in Desktop Central for MDM, after testing we now would like to perform internal only management. What is the easiest way to reset nat rule. Thanks. Geoff Hutchinson.
Install Apl in Android with MDM ?
We are testing mdm in our company. We added 2 devices "android mobile"... and we have uploaded to the repository 1 apk file. And we have distributed this application to the two devices. The application appears on the device but not installed automatically This is how the correct functioning or are doing something wrong ?? Thanks
Desktop central in internet ??
We have opened the ports 8383, 5228, 5229, and 5230 to test MDM. But one thing I do not like, NOW THE PORTAL Desktop Central is in the WAN ( Intenet ). Now this website is supceptib attacks. There any possibility of only accept connections from mobiles?
Deploying Software automatically via Group
Hi there, Hoping for a bit of advice here; We're wanting to setup Desktop Central to Automatically push software (for example Office) to user's machines, as soon as the PC is added to the group. Does anyone have any idea how to do? Without needing to hit deploy everytime we add a machine (Thus trying to install over machines which may already have it!) Any assistance would be great. Dave
License Management configuration disappearing
I am working through the process of configuring the License Management section of DC8 (Inventory > Manage Licenses). I have successfully set up a number of software groups and then configured licences using those groups. My problem is that when I edit any of my software groups by adding a new software version and marking it as the 'major version', any licenses that were previously associated with that group disappear. The only fix seems to be creating a new license from scratch and re-configure everything.
Whats happens when our license expires?
Hi, A quick question. What happens when our licence for Desktop central expires? Will the machines continue to check in? Can you still deploy software/patches? Or will DC be locked completely? Best regards Vbscabbed
Desktop Central Firewall Configuration
Hello! I have created some configuration for deployment on the firewall configuration of DC and i have added some port and their description, but a have a inconvenient I need to change the description of several ports and i need to add their dependable services but I can't because the ports are already created and added; I cannot delete nor edit them. What can i do?
Desktop Central Agent Silent Install on Remote Computers
We need to send remote users the link to install the Desktop Central agent. However we'd like to send them the installation file and have it install silently, without prompting them to click next. Is this possible with the agent?
Configure Alerts
I would like to modify the alerts DC8 sends when a computer has not been in contact for more than 60 days. When I go to Admin > Scope of Management > Configure, change the subject line and click 'save' I am presented with a window that says 'Alert: Successfully Updated'. However, when I then go back into that same Alert, the changes I have made to the subject line are no longer there. Is this a bug?
Reports Graphical Pie Chart
I am not sure if this is in the works or an ideal for a future plan. But is it or can I setup a way to have my scheduled reports to include a graphical pie chart that is included to the attachment of the pdf documents?
configure policy to change the DNS Address from Manually to Automatically
Hi all, we have set the DNS server address of computers manually, now we want to change them to "Obtain DNS Server address Automatically" but the number of computers are too much to set them back to automatically. I want to know is there any way to change them by configuring policy in Active Directory through Desktop Central so by that policy all the settings will change at the same time Any idea? Best Regards,
Roaming Profiles Favorites Redirection
Hello, We are currently getting rid of roaming profiles at my company. We are going to use desktop central for this task. I am able to map my drives and printers with no issues but I am having problems redirecting my favorites. Basically I want to take the roaming profile path from AD and get rid of it and from there have desktop central redirect their favorites in their profile folder to the machines they move around in. Any suggestions would be great! Thanks everyone!
How to change port used by agent?
Hello together, we want to change the port used by the agent to 443. Because we want to use a url instead of a local ip adress to reach the Desktop Central 8 Engine from all over the world (which means, we need the possibility for our agents to connect to the Inventory when they are in a network behind a firewall as well). I tried to search in the forum and I tried to understand the configfiles as well but I didn't get the solution. To make clear what we need before we can purchause and use
USB Device Audit?
I've seen several mentions of the new USB Device Audit feature in Desktop Central, but I've hunted everywhere and can't figure out where it's at. Can someone please enlighten me on where to find this? I'm currently running build 80214. Thanks! -Chris
Automatic Warranty Scan for HP Computers
Automatic Warranty Scan does not occur for my HP computers. I have 844 HP computers. All of these computers are correctly picking up the Service Tag during scans. I have used the "Feed Custom Data for Computers" tool to perform a bulk update and added the Product Number for these computers. At the bottom of the Bulk Update tool, it says the following; "The manually updated Shipping Date and Expiry Date will disable the automatic warranty scan." I have not updated any Shipping Date or
Changing agent ports for Desktop Central 8
Hello together, we want to use Deskop Central 8 (actually we try to configure the free trial version) in our company but we need the agent connect to the Server by using a url/ip on a reverse proxy with the port 443. So I was searching for a way to change the port used by the agent to 443. Is there any possibilty to do so? We know we will lose some features like the remote control if we do not have all laptops in the same LAN, but to have our laptops from "all over the world" connected to the
Chrome and Flash
Good morning, I notice that whenever I do a Patch Scan, every machine that has Chrome installed shows up in DC as needing the latest version of Flash. This occurs when Chrome (and up to date) is installed and: 1) no other Flash player is installed. 2) ActiveX flash is installed (up to date or not). 3) ActiveX and Plugin Flash are installed (up to date or not). For example: On my scans today, I noticed that a newly introduced Server was needing a Flash update (utility program needs it). Fine, I install
Patch Scan Suggestion For Improvement
I noticed a problem with one of our servers today. The server has been failing patch scans for almost 2 months but it was hard to tell there was a problem though due to the way Desktop Central views are shown. As the last succesful scan of the server occured when the server was up to date with missing patches - the server appeared in the "Healthy Server" group and has remained there ever since despite missing weeks of updates. The problem is that the "All Managed Systems" view shows the "Last
configure VPN Conncetion through VPN connection
Hi, We have 150 devices joined to the domain and we want to configure VPN connection on them. how can I configure VPN connection in each device from Desktop Central and not to do it manually? and if it is not possible is there any way that we do it by running custom scripts and how? Best Regards,
Deployment of URL Shotcut
Hi, we have a simple configuration that deploys a url, however the icon link ( UNC path ) is not being set. How do we get the icon set for the shortcut via the DC configuration deployment. Thanks, Stuart.
Inventory Report on Windows installer version
Hi, Is there a way to create a report that shows Windows Installer version on computers? It looks like standard Inventory report can only see Windows Installer cleanup tool and some Installer version that have patches.
Manage Mac OS using Desktop Central - Beta Available
Desktop Central adds support for managing computers running Mac OS. The initial version will include the Asset Management functions for Mac including Hardware & Software details, Software License Management, Inventory Alerting, and more To download the Beta version, visit http://beta.desktopcentral.com See this Video for the steps to setup Mac OS management
Is it possible to close a window according to it's title / heading
Hi Guy's. First time poster so please be gentle? Is it at all possible either using DTCentral or via a GPO to close / deny a window from opening according to it's title or perhaps using a key word? I have the need to ban / deny some students from being able to open certain programs / windows etc on the computers at school. We used to use a program called Ranger for Networks by Sentinal which are now RM I believe, anyway; there was the ability to close a window as soon as it was opened according to
Running desktop central as a service
Can you run desktop central on a VM as a service so that we can connect to it from our laptops? Are there instructions to do this?
Desktop Central MDM Android Support
When will this feature be available for Android Devices? Corporate or Selective Wipe - All installed profiles will be wiped out. This will not disturb any personal data other than the corporate data which has been distributed through Desktop Central.(This feature is not supported for Android devices in the present release)
Apache Vulnerability
Hi Team, we recently had a vulnerability scan ran and they found that several of our servers had issues that mentioned Apache. In doing some digging it seems that Manage Engine may be one of the reasons why Apache would appear on a particular server. Can you tell me if Manage Engine utlizes Apache in any way and if so if I could get some assistance with remediating the things that were brought up in our Pen test?
Exclude based on OU
Hi When deploying a configuration to a custom group of Users, I would like to be able to exclude the configuration from running on another custom group, OU or Active Directory group but I only have the option to exclude based on Remote Office, architecture, OS or machine type. For example, I want to deploy a configuration to a particular set of users, but I don't want that configuration to be applied to any machines that are Conference Room desktops. Is this possible? Thanks
Windows Admin Tool in Windows7
I would like to have windows admin tool but when I'm about to download that windows7 is excluded in the list of operating system. Has anyone know the latest version of windows admin tool that can work in windows7?
Leftover Configuration and DB Restore Issues
Hi there, have been having some issues with db restores, migration etc for the last week so have reinstalled on a new 2008 R2 machine but now i've got some further issues. The original desktopcentral server "died", as in the service was unable to start up after a database move to MSSQL Express. Due to this, i wasn't able to uninstall the agents off all the clients. Not much of a problem, except on one PC i'd set up a test alert message to pop up on logon. As we didn't have a hell of a lot of
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