Remote Connection Audit
I have a quick question about auditing remote connections. If I have the "User Confirmation" disabled for a workstation, it will not show the history under Tools > Remote Control and History tab (or under the individual computer remote history - clicking the icon next to the computer name), but I can see the information if I look under Admin > Action Log Viewer and view Remote Connections. If I enable "User Confirmation", the information will show under Admin > Action Log Viewer as well as Tools
Remote Control Vmware Vmware VDI
Hi , i found a similar topic about my problem: http://forums.manageengine.com/topic/cannot-remote-control-a-virtual-machine-on-vmware-vdi-to-view-user-s-desktop Do we have any update? The problem is that i have connection(either RDP or PCoIP ) but ,not the same session of the user but a new one .If i try to log on, the user will be disconnected. Is there any enhancement about the issue? Kind regards
Remote office DS License not compatable error
Hi team We are having an issue where the SOM Remote Office shows there is an "Incompatible License for Distribution Server ". We are seeing various inconsitancies in the application at our remote sites, including, remote hosts not installing client when pushed (but will if admin logs into host and deploys), software not deploying to remote site. We have an enterprise license. Can you please investigate and advise. Many thanks
port 8027 in use.
By using "Remote Control", we get that the port 8027 in use. I solved by restarting server. It is a common problem
Invalid command line argument. Consult the Windows Installer SDK for detailed command line help.
I'm trying to deploy an .exe application (home application) from Desktop Central to our server (Distribution Server) and i got this error message Invalid command line argument. Consult the Windows Installer SDK for detailed command line help. Below, i add the capture of the setup. This application will uninstall our home application. Any idea why it failed ? Thanks
Installed Patch Report
I need to create a report to show all of the patches that were installed on my servers for the last 90 days. I searched through the report options and seem to be missing it. Anyone know how/where this report can be created?
Software deployment: Stuck in Ready to Execture
Hi, I recently setup a patch deployment for Adobe's latest version of flash. We have a "custom dynamic group" setup that targets all the computers we are managing with Desktop Central (approx. 241 computers total). I deploy the "Configuration" using the "Deploy" button and set the schedule to "Install during startup". The status of the "Configuration" just stays as "Ready To Execute" I found this KB which explains when a "Configuration" will switch out of the ready state. As I test I have rebooted
Last Contact time for a PC and Lenght of Time on-line afterwards
I know how to obtain the Last Contact time in Scope of Management. I have not found the Last Contact Time listed for automated reports (Last Scan Time is listed). Is it possible to add Last Contact Time to the list so I can produce a report that lists both the Last Scan Time (I interpret this as meaning Last "Successful" Scan Time) and Last Contact Time? Also, does DC keep track of when a PC initially connects and how long it stays connected? I have a few sites that may have network issues
DeskTop Central8
Hi There, Is there a way I can deploy one MSI first and the run another? I mean the in the same install i.e run 1.msi then run 2.msi within the same package? many thanks Calum
SelfEnroll a device with AD authentication
Hi The self enrollment with AD authentication had an issue when i tried to use it: the device is enrolled with a profile that i deleted from MDM I tried to restart the server and clear the histoy and cache of Safari but everytime it load the old profile in the Ipad installed profile DesktopCentral Version: Desktop Central Component Version Details Desktop Central Server 8.0.2.69 Desktop Central Windows Agent 8.2.68.W Desktop Central Mac Agent 8.2.60.M MDM Android Agent 8.2.60.A Desktop Central DS
Remote control window
Hi, Is there a way in which the remote control window can be moved onto a different screen, when using a machine with 2 monitors it would be useful to be able to move the remote control window from the main screen to the extended screen, (in my case from the left screen to the right screen). Thanks. Geoff.
Microsoft rereleased Patches for Sept 2013 show original release date in DC
I have not approved all the MS patches for automatic deployment by DC becuase of the many reported errors for the Sept 10, 2013 patches. The vulnerability database was updated 9/23/13 at 7 AM Central Daylight Time. 4 Security Bulletins (MS13-067, 072, 073, 074 ) and two non-security patches were updated 9/12/13. I see no MS 9/12/13 released patches in DC. Are the listed patches in D the re-released versions or do I need to wait until they are distributed via DC? Thanks, Mike
Real-Time USB Audit Alerts....
Hi, I have seen some posts about supporting real-time USB audit alerting in the near future. This is a feature we are desperate for. There are some users we simply want to monitor rather than block. The USB audit report can only be sent daily. This greatly restricts our ability to be reactive with users who are permitted to use their USB ports.... Is there a road-map for this? We literally want to be notified immediately when certain users plug a device in to USB, and right now the only way (in
Export to csv
Hi, In the Execution Status screen there is an export to PDF, but not to csv, is it possible to have this added to all sections that are missing this. Thanks. Geoff.
Patched Computer - Windows Update still Attempts Install
I have deployed Office 2010 Service Pack 2, and it shows under the list of Installed Updates on the computer, however Windows Update on the computer keeps trying to download it still thinking that it's still needed images.
SAFE Devices Only in MDM (Samsung Galaxy S II)
Hello, we have made some tests with the Android client (MDM Manage Engine and MDM Engyne for Samsung (This one crash into the mobile)) on a Samsung Galaxy S II, but most policies and restrictions do not work. Also we have problems with the install of the client, when following the link to the enroller, request a certificate "CE MDM" that requests a password, this password cause error and does not download the client, we not be able to install, we can from Google Play directly Among them, we have
Android Agent Download
Hi I'm testing the MDM features of DC with a single device. The enrolment email comes through OK, and I add the certificate etc successfully. However, when the confirmation web page is displayed on the phone's screen telling me that the agent was downloaded correctly and to select it from the notification area, nothing is actually downloaded to the device - there's no apk available, nothing in the downloads etc. Help!
Software Deployment Install Path
Good afternoon all. I am new to MDM and playing around with some of the different features. I am having some difficulty with software deployment. We do not install to the default path in our environment. We use something like "x:\installs". I cannot find a place in the package set up or deployment setup to change the install path. Any information provided would be greatly appreciated. Regards, SC_Steve
Desktop Central - Issue with Warranty Date
Hi, I'm having an issue with the warranty date. I'm receiving this message "List of computers for which the warranty has expired." but I don't have warranty expirity date inserted. Why am I recceiving this messages? In the last friday week I upgraded the DesktopCentral to the latest version. Best regards, Rita
Problems with remote control.
Hello, I'm having a few issues with the remote control feature. I cannot connect to any computer for one of two reasons. The first is when the viewer opens but says "Waiting for Presenter" and never loads. The second won't open the viewer, but when I go back to the remote control section it says "Remote Control Port is not reachable from the client computer." under remarks.
Brand new to Desktop Central
Afternoon Everyone! Okay, I am brand new to Desktop Central 8, and I am having a bit of trouble getting the Remote Control / Remote View to work on computers that are in our other offices outside of this network. I have no trouble at all using the software to connect to machines within the LAN (the agents were installed through the AD server using my AD admin account). One thing that I noticed is that whenever I create the agent for the remote offices, it is showing the IP address of the server
No link in email enrollement (desktop central-MDM)
Hello! we are testing mdm solution but the link for enrrollement (android) is send to a email (yahoo) not it's linkable... apears the url but its not linkable...
Changing DS Server
I Want to change the DS server from One PC to another in one of teh remote offices. Is it possible to havce 2 DS server in one remote office?.. If I install a new DS server, whether the agent need to be installed in other clients or the existing agent will communicate with new DS server? Regards Jobin
SAFE Devices Only in MDM
Hello again, w want to aplly some restrictions in profiles, but... what is SAFE Devices Only, we don't know how configure SAFE Devices... Thank too much
Need to overwrite an shortcut when deploying a new one
Hello, I need to change the target of a desktop shortcut. It looks like there is an option to overwrite shortcut, but I cannot find where to set this option for an internet shortcut. Any help would be appreciated. Thanks! Mike
Desktop Central from Windows XP to Server 2012
I followed the instructions in the following video to move my Desktop Central install to a new server. http://www.youtube.com/watch?v=Nv6bTOlL1wc After following the directions, I was able to start up the admin console on the older server but I can't start it up for the new installation either from my desktop (http://serverip:8020) or locally (http://localhost:8020). The page says "This webpage has a redirect loop". I ran startDesktopCentral.bat and from the instructions it makes it sound like that's
DTC Agent
Hello All, I am new to Desktop Central and have taken over administrating it from a former employee. I have updated DTC to 80269 but I have noticed that the agent has not updated on the clients. Does the client automatically update or do I need to deploy the newer version to each client? I noticed that the previous admin had downloaded the agent for each site and put it in a common share. Then he created a GPO for each site to deploy the agent. Should I update the MSI for each site? Thanks, Liam
Can Desktop Central agent send inventory at login?
We are just getting our system set up, and I can't seem to find a way to get the agent to send an inventory when the user logs in. I can schedule an inventory, but all of our other tools, including Asset Explorer, send an inventory each time the user logs in if there is a change in the data. I cannot find any way to accomplish this with the Desktop Central client. Thanks! Dave
How to block DC8 admin interface
Hello! How to block Admin interface access from outside network in apache conf. Ex: I need to disable admin interface from outside access to https://externalIP:8383 and allow only from https://localhost:8383. NB! I am using only MDM service in that server. Thnx!
Password Protect desktop central Agent uninstall
Hi, Is there an option for the desktop central agent to protect uninstall by providing password even if running the vbs script that uninstalls the agent, sometimes some local administrators are using the uninstall script to uninstall the agent and this is an unacceptable way.
MDM and iOS 7.0
Is MDM compatible with the new iOS 7.0?
Remote Control Problem
Hi everybody. I'm in trouble with Remote Control java plugin: connection to a Windows desktop from a Linux machine is ok, but from a Windows machine the applet hang and doesn't let me to connect. I tried out with Firefox, Internet Explorer and Chrome browser but the problem still exists: java applet logo appears (http://www.java-forums.org/attachments/java-applets/1332d1319003525t-remove-java-loader-jsp-page-java_logo.jpg) but applet is not loaded. Windows machine java version is 7u25 and Desktop
Patch Management Improvement
Hello, Can it be made possible to select only "Security Updates" to be downloaded and installed. At the moment Desktop Central requires a "severity" to be selected as well. This will cause issues with the applications running on our servers.
windows 8 crashing
We have a windows 8 machine which frequently crashes beyond repair. Only a fresh install is possible. Once the system is rebuilt and put on the network, the DTcentral client gets installed via GPO. It crashes again. There is a error at event viewer as Unable to rotate the log files in Desktop Central Secure USB Collection. Anyone come across this ?
Stagger Inventory Scan
Is there a way to stagger the inventory scan so that it occurs at different intervals on different OUs or groups? This would be beneficial to us because some of our machines are virtual and sharing processing power.
Software Inventory on Desktop Central (sorry this is in the wrong forum, i dont have a desktop central option to choose)
Hi, We are having a strange issue, where for quite a few software procucts, multipl entrys will be generated in the software inventory for the same versions of the same software. For instance i will see "SoftwareName" detected on most machines, but then the same software will be detected as "SoftwareName [Enterprise Edition]" and "SoftwareName [Express Edition]. This is three entrys for the same software. If i investigate the user machines, i see no reference in add/remove programs to Express
software no microsoft
I need to know if there is a list of non-Microsoft software that is updated with Patch Management
error messages dcconfig.exe
Yesterday I installed the latest version ... and now.. are receiving error messages dcconfig.exe szAppName: dconfig.exe zZappVer:0.0.0.0 szModName: dcconfig.exe szModVer: 0.0.0.0 offset: 00077ee0 Display various messages per day Any solution??. It is possible to turn back??
Discovered Networks
Hi I have a problem with the Desktop Central. The problem concerns dicovered Networks. Central Desktop is installed on windows 2012 server. For some reason I can not find my network Workgroups. Strange because Windows 2012 Server sees my workgroups. Please, suggestions and help
Turn off Windows Defender
Has anyone built a configuration that will turn off Windows Defender?
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