Not finding Remote Event Viewer after update
I updated from Desktop Central MSP 10.0.0.47 to 10.0.0.56 excited to get the Remote event viewer feature finally. To my my dismay I'm still not seeing it at all on the System Manager. Is there something I'm missing? I tried the solution found in a topic: https://forums.manageengine.com/topic/10-0-56 No luck! Please help if you can, thanks!
Agent Settings to use external Server address
Hi Where we can set Agent setting to communicate DC correctly. We use Central DC server for clients within LAN AD and for travelling users. We use DNS records pointed to DC server for internal domain and external. As example - Internal DNS: dcserver.ad.company.com 10.24.1.1 dcserver.company.com 10.24.1.1 External DNS: dcserver.ad.company.com 195.168.1.1 dcserver.company.com 195.168.1.1 So, just need to have correct name in DC Agent setting... Dmitry
eMail Notifications - Need to have my emails "look" like they are coming from Desktop Central - not from me
Hello, I have configured email alerts in several areas of the Desktop Central - like recently installed software for example. However - I have a real problem with how these alerts "look" (in Outlook 2016 etc) especially the "from" when the emails get sent from Desktop Central to an email address I have set up. I cannot find anywhere in DS to specifically say that administrative email is coming from desktopcentral@myserver.com - or any other "fabricated" address I might use. So when DS spits out
10.0.56
I've just updated to 10.0.56 Enterprise and I've noticed that it's missing the remote command prompt and remote event viewer but they are on the Free Edition 10.0.56. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Replacement of "current" patches by Desktop Central
I have the following problem: I run patch tasks per APD once per month: 1x for testgroup and 2 weeks later 1x for all productive systems when no errors occured. My problem: Last week I deployed the latest Chrome version to my testgroup. Now I see that few days later Desktop Central has replaced this version I was just testing and which I want to go "live" next week. This is now impossible for me. Could you maybe keep the last 1-2 versions/patches of a program in the patch management? You now provide
DC Service is Stopped
Hi, DC service suddenly stopped even after I restart it turns back to square one. I have restarted the system and also tried everything to make it running but couldn't have any success. regards, Shahzad
log on users report is wrong
Dear friends I would like to check my specific users log on and count their log on status but when get this report it shows me wrong report and very old log on. what should I do?
Menu bar doesn't look right after 10.0.5 upgrade and 10.0.56 patch
After doing the update to 10.0.5 the top menu bar (Home, Configuration, Patch Mgt, Software Deployment) isn't displaying correctly. I've verified the issue is happening in IE, Chrom and Firefox). I've attempted to add a screen shot to this posting. To me it looks like the buttons are a little too big to fit in the space and Shouldn't the graphic show Desktop Central 10 since it's version 10? I've also installed the 10.0.56 patch which still didn't correct the issue. Please Advise, Shayne K
DC Server went down
Hello, I came into work today to my DC server being down. I logged into the server and restarted the service for the server and that did nothing. On a regular office work station it will load to the log in screen but will not let you log in. So, I did some digging and found that there was a hotfix made available recently. I was running version 10, so I downloaded the corresponding hotfix. Downloaded, and installed it and it didn't fix the issue that I am having. I also attempted to call the number
Configuration Manager - IP Printer - Windows 10
Hello, In my environment we do not have a domain so I use a configuration to deploy printers by IP. It worked great for XP and 7 however now that I'm moving to Window 10 I'm having issues. With Windows 10 I receive the error: "Device Drivers Installation Failed: No mapping between accounts names and security IDs was done." I've tried just about everything I can find in forums with no luck. The script runs fine on a Windows 7 PC. Any thoughts? Greg
Migrating Desktop Central 92027 to Desktop Central 10079
Hello, We installed a new server and installed the latest version of Desktop Central. We don't want to upgrade from build 92027 to 10079. We also want to use a specific SQL Server instead of a local installation of SQL or PGSQL Thank you! Kind regards, Lisandro
Latest Hotfix Available
Hi Could someone please explain to me why I've just received an email telling me 10.0.56 is available but when I come to install it I get the "Currently not compatible with your network" message. I understand the reasons why latest releases are not available to larger installations. But to get the email , then go through the process of backing up etc and then get that message is a bit annoying to say the least. Mark
Distribution Server not installed, but it is?
So I'm trying to setup a client's server to be the Distribution Server for their local network. I've opened up all necessary ports, and used their public IP for the DS IP Column. Well, I have another cloud-based server running DesktopCentral, that is managing their server but for some reason it cannot contact it. I've gone through these steps with no luck: Installed DesktopCentral on cloud-based host server, currently running Opened the necessary ports on host server Created a new Remote Office and
Agent for different offices?
Hi, When it comes to setting up different Remote Offices and the Agent. Is the Agent that you download different for each Remote Office you create or is the Agent the same for all Remote Offices? Thanks
Custom Report - User Accounts in Multiple Groups
I was reviewing reports in Desktop Central, and my other ME products (AD Audit, Service Desk Plus). Desktop Central seems to be the best bet to get a report on users and current AD groups. I found the 'User Accounts in Multiple Groups' report. Is there a custom report that I could get which would generate something similar, but in a tabular/column format? user name, domain name, full name, last logon, a list of groups in comma separated text format I would like the list of groups in the comma
MSI creator
Does ManageEngine have a MSI creator for DC or do they recommend one? At my last employer, we used zenworks and it came with "admin tools" that we could use for MSIs.
New Desktop central licensing model and old customers
Hi I noticed that you recently changed your Desktop Central licensing model, where the Patch Management edition has been removed. I would like to ask, how does this apply to current customers? The change in pricing namely is really big if one just needs the PM edition. I also noticed the version 10 update. Is it possible to upgrade to that edition if one has the P v9? Thank you
Linux patch management and software
Hello, I tried to use the Linux Client of Desktop Central for some Debian (Jessie, stable) workstations in the network. There are several things which seem very strange to me: 1. When installing patches, DC suggests me Debian patches from Backports. Where can I disable that? In this case it was an update of libgcrypt20 1.6.3+deb8u2 to 1.7.6-1~bpo8+1. 2. Where is DC getting the Debian package updates from? It seems that it doesn't use the package sources as configured in the client. How can I use
Deleting Firefox user.js
Hi, We try to push a default company homepage link to all our users browser (IE, Chrome & Firefox), but we got a problem on which the proxy port change from 8080 (our proxy port) into port 80 in all of the browsers while we only change the home page section and leave others option into "preserve client setting". Another problem is when we try to change the 80 port back into 8080 in Firefox, the change can't be permanent, even we close and reopen Firefox, it keeps show port 80. Any idea how to accomplish
Software version column in computer with/without specific software
I was creating a report to show me computer with a specific software and noticed that I can not display the software version. I run the report for multiple version of one software and it would be nice to see which version the computer in the report has. I can try and do this through custom report but the problem with that is that it list the same computer multiple times thus even though it only installed on maybe 10 computers the report list over thousand lines. I can filter this out in excel but
Multi PC Report Issue
I am trying to run a report with two specific search criteria's. I am trying to find the total number of computers between 2 different OU's. When I enter in the criteria's and everything else that I want it doesn't come up with a single machine in the report. I've tried several different combinations and options and nothing has worked. Any help would be appreciated. I've also attached a screenshot as to show what I'm actually selecting.
Remote Control - Restrict Users access
Disregard this post. I cant seem to delete it
Block exe execution status
I've noticed the execution status under Inventory/Block Executable clears itself out after a certain period of time (leaving us no history of machines that it has successfully applied to). The policies created there also don't appear under the configurations section. Is there another way to pull this data, perhaps by a query report? Thanks, Jeff
Fetching warranty for HP computer
We use a lot of Hp computers and would be nice to see the warranty status. If I try to scan it I get the below. As per HP's policy, we are unable to continue fetching warranty information. While we explore alternate options, you can manually import the warranty details of HP Computers. Just wondering if this will ever be supported for hp computers?
Desktop Central Service Not Starting
Good morning everyone! Suddenly desktop central has stopped. When I went to the server, the service Manage Engine Desktop Central was stopped. I tried to started and worked but after a few seconds stops again. I can see a few messages in the log like this. Looks like a problem with the database. Is there anyway to fix it? Thanks. [12:03:34:009]|[03-21-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[19]|[SERVER-7dd2ed32-ec20-49e5-a043-4e03b4889564]: New HandShakeClient connection established|
Rename Computer - with renamecomputervbs find in script repository
Hi i want to use the script rename computer find in script repositoru on my desktop central is it possible with this script to use a random name for each machine ? the script: 'It is recommended to test the script on a local machine for its purpose and effects. 'ManageEngine Desktop Central will not be responsible for any 'damage/loss to the data/setup based on the behavior of the script. 'Description - Script to change computer name of the local machine. 'Parameters - New computer name, Username
Skip downloading patches for computers excluded in the APD
I was wondering if there was a way to not download patches for computer in the APD that are marked as excluded. I have our APD set to exclude our servers since we don't want them patching. But I noticed that in the downloaded patches we have it set to remove patches after 3 months and not missing option. That works fine except that it has downloaded patches from 10 months ago since we don't patch servers they got scanned upon initial agent installation but have not been patched. Thus it downloaded
Migrate DC DB from postgres to MSSQL
Hello, I'm trying to migrate Desktop Central DB from PGsql to MSSQL. I've followed the steps provided on the Admin manual of DB migration. But. First, I couldn't find the batch file with migrate pg to MSSQL, it only available the batch migrateDBtoPostgres.bat. when I run the mentioned batch file, I get DC is successfully stopped and nothing happens after. how to perform the migrate? please assist. Regards, Mohammed
Running Powershell script
Hi Guys, I need run Powershell script with admin rights. I tried create custom script, but there is no option to run on different user. So i need do that through "Software deployment". But i getting error. about "Incorrect function."
ManageEngine Desktop Central now supports 'Rollups'
Hi Folks, Greetings from ManageEngine Desktop Central Technical Support. Its my immense pleasure to announce the support for 'Rollups' in Desktop Central patch management. I trust you must be aware about Microsoft's October Patch Tuesday, what has started supporting Rollup updates (B Week updates). These are nothing but a single bulky update which includes all. Now its Desktop Central's turn to support these updates. Support is provided as a specific patch type named 'Rollups' under the APD.
Access Denied when click on a machine in Inventory
Good Afternoon, Clicking on a machine from the Inventory I received an "Access Denied" message. This is the first time I have encountered this problem. Any help would be appreciated. Thank You, Ed
Issue with two technicians connecting to the same remote connection
Previously, this feature worked great. It appears after the last DesktopCentral patch (we are running build 10.0.56) was installed, we cannot connect to the same desktop at the same time. When you click on "View Desktop" it asks for a confirmation to connect (since a user is already on the desktop). When you click YES the button changes to "Loading" and never finishes the connection. Only refreshing the browser page clears that up and permits connection to a non-shared desktop.
Desktop central agent uninstalling by itself from pcs
Hello, Every day I see some agents are uninstalled from pcs on domain I then reinstall again, how can I see who is uninstalling those agents from interface or logs or what maybe the problem.
Shortcut Icon
When creating a Shortcut on desktop and you Browse and select an Icon, the Icon you select does NOT transfer to the Shortcut
DC constantly crashing with latest Windows 10 / latest update (KB4013429)
Since Windows 10 Pro updated this week to the latest rollup (KB4013429), our DC agents are *constantly* crashing & spewing errors. We're on the latest version of DesktopCentral (Agent 10.0.54.W) Windows logging looks like: Mar 16 11:23:24 aio15 Windows_Error_Reporting: Fault bucket , type 0 Event Name: BEX Response: Not available Cab Id: 0 Problem signature: P1: dcconfig.exe P2: 0.0.0.0 P3: 58adabba P4: dcconfig.exe P5: 0.0.0.0 P6: 58adabba P7: 0014ffec P8: c0000417 P9: 00000000 P10: Attached files:
Issues with patch Windows 10 (KB4013429) Bulletin ID: MS17-007
Hello, I was wondering if anyone else here has come across any issues with patch KB4013429 for 1607 Windows 10? Here's a description of what I'm experiencing. This patch is already installed on my systems and I verify this through the windows 10 update history log. However, DC patch mgmt is identifying this patch as missing. When it tries to apply the patch to the systems it's always returning an Unknown Error. Code : -2145124329 and patch mgmt keeps detecting it as a missing patch. My systems are
Creating cases
Can you create cases using Desktop Central? Right now I see that you can add a work log to an existing case which is good but creating a case will be better.
How to deploy Microsoft Visual C++ 2015 Update 3 x86 ???
Hello! How to deploy Microsoft Visual C++ 2015 Update 3 x86 to all PC??? This package fix issue wit Skype Update (https://forums.manageengine.com/topic/skype-update-issue ) - MSVCP140.dll is missing http://odarchuk.com
What to do with this error ? Am installing desktop central for first time
Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again
User to Admin Chat
Is there an option in Desktop Central to allow the users to initiate chat with the Admins?
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