Good morning everyone!

Suddenly desktop central has stopped. When I went to the server, the service Manage Engine Desktop Central was stopped. I tried to started and worked but after a few seconds stops again.

I can see a few messages in the log like this. Looks like a problem with the database. Is there anyway to fix it?

Thanks.

[12:03:34:009]|[03-21-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[19]|[SERVER-7dd2ed32-ec20-49e5-a043-4e03b4889564]: New HandShakeClient connection established|
[12:03:34:009]|[03-21-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[19]|[SERVER-7dd2ed32-ec20-49e5-a043-4e03b4889564]: Waiting for client connection...|
[12:03:34:021]|[03-21-2017]|[com.zoho.net.handshake.HandShakeClient]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: Connection established!!!|
[12:03:34:021]|[03-21-2017]|[com.zoho.net.handshake.HandShakeClient]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: Sending message :: PING|
[12:03:34:021]|[03-21-2017]|[com.zoho.net.handshake.HandShakeClient]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: Sending message to HandShakeServer|
[12:03:34:030]|[03-21-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[31]|[SERVER-441cdb62-8f8c-4366-807a-d8b3aa486502]: Closing HandShakeClient connection.|
[12:03:34:031]|[03-21-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[32]|[SERVER-731d96c2-6158-44d9-9c05-3481509e217d]: HandShake message received :: PING|
[12:03:34:031]|[03-21-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[32]|[SERVER-731d96c2-6158-44d9-9c05-3481509e217d]: Sending response to HandShakeClient.|
[12:03:34:031]|[03-21-2017]|[com.zoho.net.handshake.HandShakeServer]|[INFO]|[32]|[SERVER-731d96c2-6158-44d9-9c05-3481509e217d]: Closing HandShakeClient connection.|
[12:03:34:031]|[03-21-2017]|[com.zoho.net.handshake.HandShakeClient]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: Receiving message from HandShakeServer|
[12:03:34:032]|[03-21-2017]|[com.zoho.net.handshake.HandShakeUtil]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: HandShake response packet received from HandShakeServer.|
[12:03:34:032]|[03-21-2017]|[com.zoho.net.handshake.HandShakeUtil]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: HandShake response details
--------------------------
SERVER_HOME                 :C:\ManageEngine\DesktopCentral_Server\bin\.
SERVER_HOST_NAME            :xxxxxxx
SERVER_ID                   :xxxxxxxx
HANDSHAKE_SERVER_PORT       :xxxxxxx
HANDSHAKE_RESPONSE_MESSAGE  :ALIVE
|
[12:03:34:034]|[03-21-2017]|[com.zoho.net.handshake.HandShakeUtil]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: Received response message :: HandShake response details
--------------------------
SERVER_HOME                 :C:\ManageEngine\DesktopCentral_Server\bin\.
SERVER_HOST_NAME            :xxxxxxxx
SERVER_ID                   :xxxxxxx
HANDSHAKE_SERVER_PORT       :xxxxxx
HANDSHAKE_RESPONSE_MESSAGE  :ALIVE
|
[12:03:34:034]|[03-21-2017]|[com.zoho.net.handshake.HandShakeUtil]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: is HandShakeServer running :: true|
[12:03:34:034]|[03-21-2017]|[com.me.devicemanagement.onpremise.server.common.ServerFailureHandlerImpl]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: SQLState: S1000|
[12:03:34:034]|[03-21-2017]|[com.me.devicemanagement.onpremise.server.common.ServerFailureHandlerImpl]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: ErrorCode: 15297|
[12:03:34:081]|[03-21-2017]|[com.adventnet.mfw.ServerFailureException]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: Error Code : 10001|
[12:03:34:081]|[03-21-2017]|[com.adventnet.mfw.ServerFailureException]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: Localized Error Msg : null|
[12:03:34:082]|[03-21-2017]|[com.adventnet.mfw.ServerFailureException]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: Error Msg : Exception while initializing DB.|
[12:03:34:082]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: java.lang.Exception: Exception while initializing DB.|
[12:03:34:082]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.adventnet.persistence.PersistenceInitializer.initialize(PersistenceInitializer.java:364)|
[12:03:34:082]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.adventnet.mfw.Server.startServer(Server.java:165)|
[12:03:34:082]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.adventnet.mfw.Starter.start(Starter.java:349)|
[12:03:34:083]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.adventnet.mfw.Starter.main(Starter.java:559)|
[12:03:34:083]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.me.devicemanagement.onpremise.start.DCStarter.main(DCStarter.java:138)|
[12:03:34:083]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.adventnet.sym.start.DCStarter.main(DCStarter.java:72)|
[12:03:34:083]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)|
[12:03:34:083]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)|
[12:03:34:083]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)|
[12:03:34:084]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at java.lang.reflect.Method.invoke(Method.java:497)|
[12:03:34:084]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:290)|
[12:03:34:084]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at java.lang.Thread.run(Thread.java:745)|
[12:03:34:084]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]: Caused by: java.sql.SQLException: The certificate, asymmetric key, or private key data is invalid.|
[12:03:34:085]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:372)|
[12:03:34:085]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2988)|
[12:03:34:085]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2421)|
[12:03:34:085]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:671)|
[12:03:34:087]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:613)|
[12:03:34:089]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQL(JtdsStatement.java:572)|
[12:03:34:092]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at net.sourceforge.jtds.jdbc.JtdsStatement.executeImpl(JtdsStatement.java:809)|
[12:03:34:092]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at net.sourceforge.jtds.jdbc.JtdsStatement.execute(JtdsStatement.java:1282)|
[12:03:34:092]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.zoho.cp.WrappedStatement.execute(WrappedStatement.java:121)|
[12:03:34:092]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.adventnet.db.adapter.mssql.MssqlDBAdapter.createMasterKey(MssqlDBAdapter.java:913)|
[12:03:34:092]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.adventnet.db.adapter.mssql.MssqlDBAdapter.prepareDatabase(MssqlDBAdapter.java:875)|
[12:03:34:092]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.adventnet.persistence.PersistenceInitializer.checkAndPrepareDatabase(PersistenceInitializer.java:594)|
[12:03:34:093]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.adventnet.persistence.PersistenceInitializer.initializeDB(PersistenceInitializer.java:575)|
[12:03:34:093]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  at com.adventnet.persistence.PersistenceInitializer.initialize(PersistenceInitializer.java:360)|
[12:03:34:093]|[03-21-2017]|[SYSERR]|[INFO]|[17]|[SERVER-69160618-16b5-4272-b624-27e4fe2e41b1]:  ... 11 more|

Thanks.