Custom monthly Patch Report
Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer Name, Domain, Operating System, Patch ID, Patch Description, Severity, Deployed Date,
reset agent id after drive swap
if i swap hard drives on 2 windows computers that already have endpoint central agents installed, is there a way to reset the client ID without reinstalling the software?
Is there a way to export/import years of configs and scripts to another UEMS instance?
Hello Support, I'm curious to know if there is a procedure to export many years of configs and scripts, etc. from one EC UEMS server to another. I ask because I have some fairly sophisticated configs I've built in one instance, and I have another business
11.4.2528.30 vs. 11.5.2600.13
Hey there! We are using 2x Endpoint Central in our company, one in another environment. 1x UEM Edition with Add-Ons and 1x Security Edition. Why does the Security Edition got the update to 11.5.2600.13 (with DARK MODE) and our UEM Edition only got the
[DEX] Script not found in workflow at Remote Action
Hello, I have a workflow that uses a script in Remote Action, but I noticed when editing the workflow that the script is no longer there; none of the scripts in my Script Repository appear for use in the selection option. I have tried to create another
Is there a way to report on ESU installed devices?
We purchased ESU licenses and installing them. Is there a way to report on ESU installed devices? To find out if we missed any devices? Thank you.
deletion of logfiles - desktop central server
hey guys, we have desktop central. the logs folder has a size of 12 GB <Desktopcentral_Installation_Dir>\DesktopCentral_Server\Logs Is it possible to ? 1. stop the service 2. backup the log folder 3. deleting all logfiles 4. starting the service again
Access Terminal on Linux form Desktop Central.
Hi, Before upgrade to version 11.4.2516.26 then i can access to termial on OS Linux. With v.11.4.2516.26 then show only below ( i can't enter login to) :
Problem on Firefox deployed via Endpoint, it keeps on auto-uninstalling
Hi everyone, I can't figure out where's my mistake: We have a base SW deployment with some standard packages (Adobe/LibreOffice/Chrome...) under Software Deployment menu > View Configuration including a package "FIREFOX X64 121 ITALIANO" Usually it's
Folder name of the software in swuploads folder
Hi, i just saw that, when I am deploying software on a desktop the folder name turns to sw18006 for example, like in the attached image. I think i recall, that it used to be the same name as the package name, that I give when I create the package. Is
Desktop Central Client Compatibility with ARM Processors
We would like to install the Desktop Central client on a Raspberry Pi running Debian Buster. Unfortunately, Manage Engine does not support the ARM processors that Raspberry Pis use. Is this something that Manage Engine is working on? If so, can you please
Endpoint Central - Software Metering
Currently, with software metering, I can only select the versions listed in the tab instead of manually entering them. This becomes a challenge when presenting to my boss, as I have to show each version individually instead of combining them under one
HP BIOS updates
Hello, Is it possible to apply HP BIOS updates with Endpoint Central? For example, the HP Elitebook 850 G5? Regards, John
User Logon History Report
I tried exporting the data from the User Logon History, but it appears the actual break-down of the report is tied into the "user logon count" column. I want to see if there is a way to export the "user logon count" for all users? The only way I've seen
Postgress update
hi, i presume there will be an update soon to address https://thehackernews.com/2024/11/high-severity-flaw-in-postgresql-allows.html? i note our on premises product is on 14.13. Regards
SDP Integration Asset State
We recently noticed these errors under integration in EC saying AssetState has been removed. It only shows one status of Disposed to select, I believe there should be 6-7 to choose from. I also noticed the check box is greyed out, I assume it might be
File Manager - Download Option for Folders
When using File Manager our technicians are able to download file(s) as needed. However the technician will sometimes need an entire folder and its contents. When they select the folder and try to download it they get the message "You cannot download
Firefox Language
Hi and thanks for looking at my topic. While examining EndpointCentral as our possibly new Software Deployment and RMM Tool, I created a software package for firefox from the corresponding ESR template. When I install it via Self-Service Portal, Firefox
Desktop Central PowerShell Authentication
While I have been programming in PowerShell for years, getting to data using an API is a bit new to me. I have only successfully done this so far by connecting to Meraki's API. So far, I am having no luck connecting to Desktop Central. Below is a script
Asset Scan Now (Shipping/Expiry Date)
Shipping date and Expiry Date requires a manual click of the Scan Now button to update Ship Date and Expiry Date for a system even after it has already updated the service tag after an asset scan. Does Scan Now have to be clicked even after doing an asset
Custom Reports
When a Lower Admin creates a Custom Report, that report only shows up for that Lower Admin and the Full Admins. Is there a way for all of our Lower Admins to see the other Lower Admins Custom Reports? Is there a way for Lower Admins to see Custom Reports
Edit inventory custom field via API
Hello, Can a custom field be updated via API? I can't find the relevant information on how to make a correct POST request. This is the information link I am using: https://www.manageengine.com/products/desktop-central/api/api-inventory-view.html Best
Browser Control Options - QUIC Protocol disabling
I'm looking at adding security for our network's systems and had a question about the browser control options. Is there an easy way to disable the QUIC protocol in all browsers through EPC?
Downloading global-meta-data.xml failed with error code : 12175, ticket#4699306
Servers are not able to scan and identify missing patches with following error "Downloading global-meta-data.xml failed with error code : 12175" Please refer ticket 4699306. Endpoint central engineers are not able to provide resolution on this since past
Dynamic group to find machines with specific driver
Is there any way to create a dynamic group to find machines having a specific driver installed? I only need the driver name, not the version number or any other setting.
Any roadmap for using something other than SMB for software deployment?
The official list of ports needed for Endpoint Central, does not mention 445/SMB. (Frequently Asked Questions | ManageEngine Endpoint Central). But we've hit a roadblock in using Endpoint Central, as the requirement for SMB didn't become apparent to us
Report criteria - Printer name search term missing & how to return list of devices that have MISSING criteria only
Hi there, I can't find a way to use printer name as search criteria or as a column, below are the only options available Also, is it possible to show results of assets which do not have something? For example I want to find a list all assets that are
Pre-Deployment Activity "Check for software"
It is my impression that checking for software as a pre deployment activity, doesn't actually check for currently installed software. But it seems like it checks the last software inventory? Can you confirm that this behavior is true? If so, it seems
Root CA being issued by Desktop Central
Has anyone noticed a Root CA cert being installed by DesktopCentral on agents? It looks like they issue two certs directly from the DesktopCentral server to the agent endpoints and put them in the cert store. Any way to issue this from a trusted CA?
Mr Arun. Your Signature is large size, and I cannot comment or reply to to you on previous topics.!
I have installed and configured the Endpoint Central and Secure Gateway on both servers. Endpoint central is available on the internal network, but it shows a white page on the Internet! it's - build 11.2.2335.03 You have asked this question. Share :
Anyone else's Patch Deployments Getting Stuck?
Anyone else having issues with Patch Deployments getting stuck at "Draft - Download In Progress"? Our endpoint central server started this horrifically annoying "feature" a couple months ago and support has been at best less than stellar, at worst completely
How to disable Mail settings or Mail Server Alert on Main Page
Hello Support and Community, We previously had a Mail Server enabled in MEDC, and we no longer have that need or want one configured. However there is no way to turn this feature off in Admin > Mail Server Settings. Once enabled, you cannot simply clear
Systems requiring reboot
Hi, Is it possible to send a message to all users laptops requiring a reboot after patching, asking them to perform a reboot? We have some users who do not reboot their laptops when notified and can sometimes put the laptop into sleep, instead of rebooting
Scanned software not updating to latest version
Good morning. We are on Version 10.1.2138.13. We have noticed that several installed softwares (Chrome, FireFox, Zoom etc) are not updating to the latest version of the software. Under Systems, some of them do not even show up as vulnerable systems. When
User notification to show patches are installed
Is there a way to notify users that the deployment package was successfully installed in their machine? I know for some Microsoft patches that requires a reboot, users are notified that they need to reboot the laptop to finish the installation. But what
Tray Icon Rebranding
Anyone else having an issue with the Tray Icon Rebranding not working? I had opened a ticket with support and they said it takes like 4 hours, but I've updated to the latest version of Endpoint Central (11.2.2315.16w) and our Icon Tray does not seem to
License Windows Server 2019 with Core Metric
Greetings Desktop Central Team, I'd like to ask how to correctly add the license for Windows Server Datacenter and Standard, which are licensed by Core Metric. I added the License with "Core Metric", but the License Overview is calculating the compliance
is it possible to push out ublock origin with a configuration
if so can be pushed to all users of a computer?
CIS Compliance - Server 2016 Benchmark v2.0.0
This was released back in May, Windows 10 was updated, It would be nice to get Server 2016 updated, Any idea when this may happen?
Move the workstation from the old RO to the new RO the status is successful, but the console does not display the client status in the new RO but still displays the old RO
Can you help with the solution or suggest a way to solve this problem. Check logs client says that the new RO has moved successfully, but on the console it's in the old RO. Build: 11.2.2300.16
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