[Free e-book] Discover the missing pieces in your cybersecurity strategy
Hello there, Traditional security measures are no longer enough to protect against today's rapidly evolving cyber threats. To stay ahead of attackers and strengthen your cyberdefenses, you must address the gaps in your current cybersecurity approach.
[Free e-book] Key metrics that should be part of your cybersecurity dashboard
Hey there, Are you tracking seemingly-endless security metrics? Discover the critical metrics that are essential in fortifying your organization's security posture, and build powerful consolidated security dashboards to combat emerging threats with ease.
[Free e-book] 5 real-world interconnections that IT teams overlook
As organizations grow, IT teams tend to expand into sub-departments that focus on specific functional areas, such as service desk, network operations, security, and more. With time, these specialized teams often lose sight of how strategies implemented
[Analytics Plus free webinar] The 5-step plan to establish capacity planning for your IT
Hello folks, We're excited to bring you our latest webinar on the 5-step plan to establish capacity planning for your IT. Date and time: March 30, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? To stay ahead of the game, organizations must
[Analytics Plus webinar] 5 things to keep in mind when planning your IT budget
Hello folks, We're happy to bring you our latest webinar on 5 things to keep in mind when planning an IT budget. Date and time: January 31, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? The benefits of an accurate IT budget range beyond
[E-book] A how-to guide on measuring the ROI of IT
Despite keeping the business operational and diligently contributing to revenue, IT is often mistaken as the cost center of a business. Learn how analytics gives you the visibility to quantify the contribution of IT. Download the e-book now.
See Endpoint Central Tickets here in Pitstop
Currently there is no portal for Endpoint Central. So you can't view your open / closed tickets for Endpoint Central. I don't understand this behavior
Computers inactive for a long time
As part of provisioning computers, we update the computer AD description with the assigned user. When users go on holidays and do not connect their computers and the computers do not report to Desktop Central after certain time, I would like Desktop
Feature Request - Mapped Drive report
I'd like to be able to generate at least 2 different reports regarding mapped drives which would help with deploying mapped drive configurations and migrating to a DFSN scheme: 1. A report on the mapped drives a user has showing the drive letter and the UNC path. The report should show the user, the computer, and the shares on that particular computer. The user may log onto multiple computers\servers, so I'll need a report on all computer's that the user has logged onto. I'd also like a last logon
Idea: collect WAN IP address
I have been trying to diagnose some problems with roaming clients and the gateway service, and am finding it difficult to correlate my firewall logs with specific clients. Most roaming clients are using home wifi, so tend to have private IP addresses
More love for the Seflservice portal
Hello, i firmly believe the selfservice portal could use some love. Firstly it could use "categories" instead of one endless long list of software. sometimes users dont know exactly what they are looking for, and having software in category's like "audio
Any ETA/Roadmap to integrate floor plan visual ?
Hello Do you have any ETA/Roadmap to integrate floor plan visual ? Regards
Combine Configurations + Software Deployment into One Template
I am trying to install software, delete a folder, and also delete a shortcut in one action. This needs to be an idea for future DC installs.
Suggestion: add ability to clone custom groups
Hi, I really like custom groups but often I want to create a new one based on an existing one - at the moment I have to make a record of how the original is set up, and then recreate all the rules. It would be really useful if you could clone or duplicate existing custom groups. Thanks!
Reboot Policy / Functionality
Hello, I would like to see a feature added that would allow us to configure a reboot policy under the following conditions: If the machine hasn't been rebooted since X amount of time has elapsed, then force a reboot during the next defined maintenance window. This functionality also requires the ability to define this maintenance window. and/or If the machine has been sitting in a 'waiting for reboot' state for X amount of time, then force a reboot during the next defined maintenance window.
Add the ability to make changes to Test Groups instead of having to delete and remake the group
As the title says, I'd like the ability to make changes to a test group for patches instead of remaking the group whenever we need to add/remove a PC.
Add build numbers to patch description for Windows 10 cumulative updates
Hi, As far as I can tell, every Windows 10 cumulative update raises the OS build number, e.g. KB4499177 [1] will take the OS to build 14393.2999 (with the .2999 being the build number updated by the patch). As the release of a cumulative update invalidates all the previous cumulative updates, I would find it extremely useful if the patch description for the updates contained the build number (.2999) - so that I could tell at a glance if the patch being listed was a genuine update, or an erroneous
Linux agent - README file
Hi, when you unpack the Linux agent installer there's a LINUX_README.html file, but if you're working via a terminal this is very difficult to read. I think it would be an improvement if the readme was a simple text file, so that you didn't need a graphical interface to view it. Thanks!
Documentation enhancement for macOS Agent installation...
The following article is setting people up for a fail, as it misses several prerequisites: Managing Mac Computers https://www.manageengine.com.au/products/desktop-central/help/configuring_desktop_central/managing_mac_os_computers.html#Mac_Agent_Requirements The prerequisites that are missing from this article have already been documented by you, but are only mentioned in the KB article that everyone will, inevitably, be directed to, when following your above instructions and failing to get the agent
Installing missing patches during deployment.
Hi Although applications can be installed automatically after an OS deployment, it should also be possible to automatically apply approved patches. At present the deployment process is slow and/or disjointed. Following OS deployment and automatic install of the DC Agent, a PC is still not listed under 'Managed System' in patch management until a patch scan has been completed. We therefore have to go to Inventory->Computers, find the new PCs to initiate a patch scan, waiting for it to complete, then
More than desktop management... (printers, assets...)
Hello, desktop central is focus to manage only desktop. Do you think to add others asset management (printers through snmp) and other devices/assets to follow them in same console (i see asset explorer exists) but it"s in other/external software. main console to manage all (with options) would be better thansks
Wish to have same columns available (ability to selected them in the list) in "patch managment" and "inventory" rubrics
Hello I use very often, in desktop Central, the rubric patch management, to follow the parc ( check if patch are necessary and have been deployed, i connect to desktops throught this, see specific values i have defined, and see who is the owner, and others things..) I have noticed, when i go to "all desktop's view in patch management" and all desktop's view in inventory" that "all columns fields (avaialble in selection) are differents beetwen patch mangement and inventory. Some importants values
Add ticket # field to the "Create Support File" page in the DC console
If you'd add a "ticket #" field to either the "Create Support File" page in the DC console, it might help to prevent so many extra tickets from being opened! You are already doing that via the web page we use to manually upload files (http://bonitas2.zohocorp.com/)
please add a "checkbox available" in strategy integrity, for patch that has no gravity mentionned
*hi, could you add another "checkbox available" in Patch managment\strategy integrity please. This checkbox will be for patch that has" no gravity mentionned." Some patchs have no gravity when they are available in DC, and, actually only patchs which have got gravity calculated/mentionned could filter in healthy/no healthy system Actually, without this checkbox, in strategy integrity, i have desktops whitch are into healthy column/filter, altough they have patchs to deploy.... (so they need to go
Automatic deployment as new configurations for better overview
Hi It would be very helpful if ME DC would create new configurations for automatic deployment schedules where patches will be installed. This gives us an overview on the status of those installations, because currently it happens in the background and it's not clear (unless there's an easy way to get the status of those installations already).
File/folder operation Run after
Hello, It would be very useful to be able to choose a "Run after" (like "Install after" for Software deployment) for File/Folder Operation (actually it would probably be useful in any configuration). Do you plan to implement this? Thanks Sylvain
*WARNING* for admins using Automatic Patch Deployment
We just had a mini-crisis with desktop central patch deployment the other day as we had a mess of unapproved updates deploy through our automatic patch deployment policy. After sending our logs to support and long remote assistance session we learned exactly what caused us such a panic. I am sharing with the community to hopefully to spare anyone from a similar scenario. We got lucky in the end, the patches did not negatively affect our PCs. We will not make the same mistake twice. Chat transcript:
Secure your computers from Fireball Malware
Dear Users, It's time to save your desktops. Fireball, a recently popular adware/malware infection has affected over 250 million computers across the world. This browser hijacker gets installed in our search engines and causes severe threats which also includes installation of more such malware. Why fear when you have Desktop Central :) Refer the article given below to know how Desktop Cental helps on securing your PCs from Fireball malware. https://www.manageengine.com/products/desktop-central/secure-computers-from-fireball-malware.html
Scheduled Off the network updates
I think this has been discussed here before but if not I wanted to suggest it. So Desktop Central (henceforth referred to as DTC) has the ability to schedule updates. What I'd like to see is the following: During the week I schedule windows updates for all my machines to take place on the weekend/specific date/time. DTC prestages all the updates to the machine at some point before the weekend/specific date/time The local agent retains the knowledge of the date and time for the scheduled update. Regardless
Suggestion for Feature - Ability for Offline Patch Deployments with Notification and User options.
I'm proposing to have locally cached deployment option. We have users that take their laptops home every day and even for weekend. Having ability to cache patches for installation on their machine while they are not building and give them option to when to apply them. Here is a quick scenario how that would work. User is scheduled to get patches on Monday Morning between 12am a - 10am. They take laptop home on friday and don't come back into office until 9am which only leaves 1 hour of deployment
Searching files with custom extensions
Hi, Could you please consider feature for DesktopCentral where we can find computers with some extension. It would apear as success on comupters with file/s we seaching and with path to file (it could be many files with the same extension in different locations) and failed. Regards, Lukasz
Set a duration for Automated Patch Deployment
I would like the ability to set an duration for the Automated Patch Deployment tasks. Many of our computers are laptops and customers will be gone off our network for 3 or 4 days before returning. I would like to be able to set a time limit on the length of time that a task waits to run. For example, allow the patches to retry for up to 24 hours after it begins in 1 hour increments. Currently when the people are coming back many days after a patch deployment they will get patches and reboot. If we
Can create folder and subfolder under Configuration to more mannage
Dear Can create folder and subfolder under Configuration to more mannage and categorize for deployed configuration and now one list for all .
Data share between DC and SDP.
I've recently implemented SDP and DC and hopefully have it all up and running as expected. It was my belief that the two synched asset data. I'm assuming then that if i go through the asset info in SDP I click on the system tab - it shows nothing. However if i go through DC then i see local users, groups, services etc. Should this be pulled across? Or am I thinking it does more than it does?
Export to csv
Hi, In the Execution Status screen there is an export to PDF, but not to csv, is it possible to have this added to all sections that are missing this. Thanks. Geoff.
Firefox Proxy Settings
I am using the Internet Explorer template for setting proxy settings. Is there a template available to set proxy setting for Mozilla Firefox? Thanks, Robert Adams
More Options
Now, I can save with 3 options, and i think implement a new option: * With Yet to Apply Targets. -> with this option would take away the already implemented
More Detailed Email Notification: Installation of Commercial Software Application Detected: Windows XP Professional
Typical email notice for a windows update (see below). Could the email notification possibly tell us what update was applied, instead of just "Windows XP Professional". The details of the installation of a commercial software application in XXXXXXXXXXXX are given below: Software Name Windows XP Professional <------(Instead something like: MS10-065 Security Update for Windows XP (KB2290570) ) Software Version - Software Type COMMERCIAL Computer Name XXXXXXXXXXXXXXX
Some more options
Hello, we need some improvements in Desktop Central: 1. When I use "Custon Groups". The managed computers don't display in which group they are. I can only enter each group and find the server/s. 2. I need a report which deploymenttask are active on a managed computer. 3. On "Tools\Remote Shutdown" "Schedule Shutdown" the "Task name" is not complete visible. I only see the first 10 words. 4. When I use "Custom groups" to deploy patches (Auto patch management) and restart servers. Both system works
Should be able to map network drive using different user credentials
There must be a way to give different username and password while using Drive Mapping option, for accessing the network drive that has selected users allowed.
Next Page