Logon Script... I must be doing something wrong....
Help- I'm trying to set the logon script up to deploy standardized signatures for all users. I've created a shared folder on the server with the logon.bat, also in that folder is the exe signature file that .bat file refers to. I created the script in Desktop Central to execute at log on but nothing happens. If I manually browse to the folder and execute the .bat file is works, so I know that's not the issue. Any ideas? It shows deployed successful but it really wasn't...
Custom Script- I must be doing something wrong?
I'm trying to setup a logon script to deploy standardized signatures company wide. Here's what I've done... I created a shared folder on the network and copied a logon.bat, and the exe files the bat file refer to. I went into configurations, New Custom Script, set it to deploy at logon, pointed to the bat file in the shared folder and deployed to myself and two test users. We logged out, logged back in, and nothing.... It shows the deployment was successful but isn't actually executing the
Patches Repeating
I am still experiencing the following patches repeating their download and install every night...each time they show successful. I am on build 60334. Patch Details (Total : 6) PatchID PatchName Reboot 5603 office2003SP3-KB945432-FullFile-ENU.exe Not Required 90118 tzmove.exe Required 90143 office2003-KB907417-FullFile-ENU.exe Not Required 95502 WindowsXP-KB956391-x86-ENU.exe Required 95860 office2003-KB943649-FullFile-ENU.exe Not Required 96930 rootsupd.exe Not Required
Reg : Proxy server
Hi, How to create a proxy server
Logon script trouble
I tried setting up the logon.bat to execute during log on, it says successful but nothing actually happened? Any ideas? I'm sure I'm doing something wrong...
error in SOM after upgrade to 60331
I get this error in SOM where the machines are suppose to list. "Tota[ServletException in:/jsp/admin/som/allSomComputers.jsp] null'. Its happened twice and if stop the DC server and start it again it works for a while.
Patch scanning on server 2003x64 fails with timeout
Cant do a patch scan of a windows server 2003 x64 box. Get a "Scanning timed out" after what seems like 10 minutes. Asset scanning works fine.
about Help Desk Settings
Hi, surpport: We have successfully installed the Agent on most worksations. And Now, we have meet a problem! When the client trying to test the "Send Request to Help Desk " in the Agent icon and it appear "Unable to send mail,Mail Server might be down". I think I have set the right "Help Desk Settings" and "Mail server Settings" ,Please see the detail file"drawing1.jpg"and "drawing2.jpg" in the zip file. The Email Server is in service! About the error, Please see the detail file "drawing3.jpg"
Deploy communicator.msp
Dear Sir, I would like to use Desktop Central to deploy communicator.msp to all of my users. Could you please advise the procedure.... what should I use? MSI or MSIEXEC? What the information I should set? I tested both and cannot work. Please help. Thanks and Regards Jacky
When Scanning Novell Login Prompt is Displayed on Computers
Hello, I am testing out the Desktop Central product for a patch management solution. Some of our workstations are part of a AD domain and some are not. All computers have a Novell client since we use Novell e-directory for user authentication and file/print server access. When initiating a scan of a test workstation that is part of the AD domain a Novell Login prompt shows up on the workstation. The supplied credentials we entered were for the AD domain. Why is the Novell login prompting during
Invalid Baseline
Can someone tell me what this error message means? OfficeUpdate Invalid Baseline
Scannnig takes ages
Dear Team, Desktop central takes ages to scan for inventory or patch management even as given systems for specifically scanning is set to only 5 pc's that is only 5 pc's were manually put to scan the scanning has not been done even after 1 full day has passed. Version of desktop central used 60331. Thanking you, Dilip khanolkar, Mobile: 9769107738
Managing Software Installations
Hello, I am having a difficult time figuring out how to manage software installation/uninstallation for computers and users. I got it to work by creating a package, and then a configuration for that package, however, it can't be that I need to create or edit a package every time I want to install a piece of software for a computer or user...can it? I was 'hoping' that I would simply create a package, and that Desktop Central would create the install and uninstall configuration for me, and that I
Easier way to manage software installation?
Hello, I am having a really difficult time trying to understand how the software deployment works. I can get software installed and uninstalled, but I can't believe that I have to make or edit a configuration every single time I want to install or uninstall software from a few computers... I this really the way to do it? Create a configuration for every installation or removal? I was "hoping" that I could just create a package with install and uninstall parameters, scripts, etc, and that the Desktop
Logon failure: unknown username or bad password
Hello, If I go to "patch scan", select my laptop and click "scan system", I get "Patch scan has been completed successfully", but the "last scan status" remains failed, and Remarks says "Logon failure: unknown username or bad password" Also, if I go to reports tab, I get "No Computer is being managed by Desktop Central." message. After clicking "Add Computer(s) in LAN" link [scope of management > add computers], I see 2 workgroups and my computer which belongs to WORKGROUP workgroup. Credentials
Officeupdate: invalid baseline
What does that mean? I get it when I'm trying to install powerpoint2007-kb957789-fullfile-x86-glb.exe on my network machines. Thanks! Vicki
Office 2003 - patch error
I'm trying to install this patch on several machines: powerpoint2007-kb957789-fullfile-x86-glb.exe And getting "OfficeUpdateError: Invalid baseline." What does this mean?
computer is clearly added, but i get " No Computer is being managed by Desktop Central."
Hello, If I go to "patch scan", select my laptop and click "scan system", I get "Patch scan has been completed successfully", but the "last scan status" remains failed, and Remarks says "Logon failure: unknown username or bad password" Also, if I go to reports tab, I get "No Computer is being managed by Desktop Central." message. After clicking "Add Computer(s) in LAN" link [scope of management > add computers], I see 2 workgroups and my computer which belongs to WORKGROUP workgroup. Credentials
Urgent! Silent Install Issues..
I'm attempting the silent install on a few machines located on the network. I followed the steps and the install seems to be a success. When I check the machines they have the Desktop Agent directory (c:\Program Files\DesktopCentral_Agent). However, when I check in the MSP Center, it shows I do not have any desktops set up and 0 desktop agents installed. Can anyone assist?
Scan times out
I installed the evaluation version of Desktop Central. Initially it indexed everything, and installed perfectly. I pushed out an update to test, and everything went great. Went back to "scan assets" and started a scan. It scans (4 computers) for 10+ minutes, before returning a "scan timed out". The strange thing is that if I uninstall all the agents, and reinstall them, they will pick up whatever is in the queue to be installed, and work for one scan. Then, they will cease to allow any subsequent
Urgent.. Silent Agent Install Failure
I have attempted the silent install on a few machines located on the network. I followed the steps located @ "http://msp.wiki.zoho.com/Silently-Install-Desktop-Central-Agents-in-Multiple-Machines.html" and the install seems to be a success. When I check the machines harddrive they have the Desktop Agent directory installed(c:\Program Files\DesktopCentral_Agent) and the Desktop Agent services are running. However, when I check in the MSP Center, it shows that I do not have any desktops set up and
No Computer is being managed by Desktop Central, but it is!
Hello, If I click on reports tab it says "No Computer is being managed by Desktop Central"; so, I click on 'add computers in Lan' and the only computer I have added is right there! Why does it say it is not? I have installed the agent, and added the credentials in ManageEngine (seemingly correctly). If I go to scan_systems->patch_scan and select the system and click on scan_system I get "Patch scan has been completed successfully" but at the same time last_scan_status: failed, and remarks:'Logon
copy file to specify folder
Actually, I use File Folder Operation to help copy Multiple Files to system32 but can't find option for after copied those file then execute the script for regsvr32 those dll.
dcconfig.exe Application Error
We keep receiving these errors after the DC Agent is installed on client computers. We are an all Windows XP environment with a mix of SP2 and SP3 and this happens on any of them. See attached picture for exact error message. Thank you!
Hotfix Releases
So...maybe I'm just being dense, but where exactly to you find out what is the current version that is available? Is this something that you should be able to find in Desktop Central 6 as a highlighted item in the Support > General Details screen that you NEED AN UPDATE!! or something to that effect? Seems like I have to "hear" about it on these forums that there is a hotfix release or wait for a monthly newsletter to actually find out about it. Would be really nice to get an e-mail or some type
Workstation Details Not Updating
Hi we face and issue whereby,we have updated our computers from ServicePack1 to ServicePack 2, but we found that the Desktop Central still shows the old servicePack 1 details. We have also run the audit san and resan for the particular computers but still never works. Can you please assist me on how to solve this issue.. Thank you.
Computers Details Not Up To Date
Hi, recently we have updated our computers from SP1 to SP 2. We found that DesktopCentral still shows the old Service Pack 1 detail. We have did rescanning and audit scan for the particular computer but still no changes on the details. Can you plz assist me on this issue. Thank you.
Hotifx 60331 killed Export PDF function for me
I just applied the latest hotfix (build 60331) and the "Export PDF" function no longer seems to work. After I click it the cursor spins for a few seconds and then I just get returned to the Home Page. It was working previously. Could this be something wrong on my system or is this a problem with this build?
Hotfix 60331
Hello - I received an error during the installation of this hotfix. I uploaded my logs. Any help with this is greatly appreciated. I'm afraid to start up DC even though it supposedly rolled back to the last hotfix. I didn't backup the entire DC Server folder -- just the data folder. Yeah, my bad. What do I need to do to correct this? Should I uninstall DC, reinstall it, and then copy my data-backup to the data folder? Thanks- jsbac
Security Warning with Software Deployment
HI, i habeen trying to deploy some software, but so far have failed, when i run the links i have setup in the package manually, i get a popup message saying the following. Open File - Security Warning do you want to run this file?..... i have attached a copy of the error message. how do i stop this from happening when i deploy software? thanks in advance I.
How to deploy MS Office 2007 Proofing tools
Hi all, I'm experiencing problems with the unattended install of the office proofing tools. I tried almost everything MS gives (install separate language files through msi, use the config.xml file, etc...) but none of them work. My installation usually fails with an Unknown Error, Code 30054 showing in Desktop Central. Is there anyone here who managed to install these tools succesfully? If so I sure would like to hear how you did it. :) Best regards, Sven
MS Office 2007 - Proofing Tools
Hi all, I am trying to perform an unattended install of the Office 2007 proofing tools. So far this has proven to be rather tricky which is something i didn't expect because MS separated the proofing tools (only for 2007) into MSI packages. So far i have tried almost everything MS provides (separate msi installs, use of config.xml, ...) Is there anyone here who succeedded in deploying the proofing tools? If so, i sure would like to know how :) Regards, Sven PS: my deployment usually fails
Software Deplyment
HI, when i try to deply software i get erorors, normally indicating a security warning, asking me to confirm i trust the publisher? so far i have not been able to deploy any software packages successfully. any help greatly appreciated. Many thanks Ian
Helpdesk configuration with Google Apps?
I entered the proper email, the smtp server (smtp.gmail.com) and the user name and password, and told it port 465 (alt is 587), and it won't send emails, says the mail server might be down. Any ideas?
Updates
How should we administrators come to know when new product updates are released still now you are shown an old version "http://www.manageengine.com/products/desktop-central/service-packs.html"
Schedule Vulnerability Update - Notify When Task Finishes
Originally I had the option to Notify When Task Finishes turned on to e-mail me daily when the Vulnerability DB was updated. I recently decided that I was fine with not adding an additional e-mail to my inbox everyday so I turned it off. However, I am continuing to get these e-mails daily. Here is a copy of the current settings as they appear now....notice that the check box for Notify When Task Finishes is UNCHECKED. Thank you! Richard Admin > Schedule Vulnerable Update Schedule
Access Denied
Hi, I'm the new admin for DC here and I'm having trouble copying a file to the desktops of all our systems. It keeps giving me an "access denied" error, although I'm sure the credentials are correct. Can this be caused by anything else? Thanks!
timings of execution for scheduled pakage installation
I delployed an installation package (*exe) at about 19:00 And I set "scheduler settings" as per the following: Instation/uninstallation option: During/After startup schedule time to perform the operation same day after 22:30:00 Second day, I checked the Excutions status, the execution time was 22:43. The PC where the package will get installed restarts automatically at midnight. so when did the package get installed?? at startup? or at 22:43 as per the execution status? can you please technically
Patches not updating
Hi, My Vulnerable DB didn't get the updates published by microsoft on 28/4/2009 till today. I'm not sure if this is caused because of the upgrade to build 60328 or not!! Regards,
Purge / Merge / AD Integrated
Does Desktop Central Remove Computers from Inventory after x days or is it possible to set it up to do that? We deploy 10-20 computers a week to replace pc's in the field, it would be nice to remove in AD and it would remove in DC as well.
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