Zoho Desk

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                      • Most Discussed Topics

                      • change status of software

                        How can the approve status of software be changed from Superseded to approved? We have an older version of some software that we want to install on an older system, and the superseded version is the last supported version that will run on that syste
                      • Scheduled Wake on LAN not working

                        Hello, since the last Endpoint Central update to build 11.5.2605.11 we have issues with the scheduled wake on LAN feature. When we use WOL manually on a device its working fine but when using the scheduler nothing happens. There is also no direct error
                      • Endpoint Agent live status issue

                        Following the recent vulnerability reclassification processed through the Endpoint Central server, we’ve identified an issue where SysAdmin is displaying incorrect live‑status information for endpoint agents. In several cases, the console reports an agent
                      • Pop-up notification to users to close apps preventing patch install

                        When a patch deployment returns the error "Patch update delayed since application is used by another process." a pop-up is shown to the user. Telling them which open applications need to be closed for updates to proceed. This would resemble the pop-up
                      • CUSTOM GROUP SHARING

                        Hi team, I have created some computer based custom groups as administrator and share them with scoped technicians. The technicians can see these custom groups but can't add any computers into them. Is there a way to allow them to add computers or this