Zoho Desk

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                      • Most Discussed Topics

                      • change status of software

                        How can the approve status of software be changed from Superseded to approved? We have an older version of some software that we want to install on an older system, and the superseded version is the last supported version that will run on that syste
                      • Bat file (that works when manually ran) doesn't install whole program when used with Manage Engine

                        I have a project coming up next weekend in fact (April 24th - 27th) where 400 machines need an application installed. My workplace is a hospital so it's a 24/7/365 environment and this app impacts patient care. Thus, my anxiety that ME won't push this
                      • Mac configurations Not applying and Question about Agent Troubleshooter Output

                        Hello, I have been having difficulty sending configurations consistently to my endpoints and in particular sending dock configurations to Macs. I have opened up a ticket but I wanted to upload the results of the troubleshooter to ask if we need to add
                      • OS detected incorrectly

                        Hi Folks We have several Windows Server 2025 Datacenter VMs. Some are being recognized as Windows Server Datacenter Edition (x64) and not as Windows Server 2025 Datacenter Edition (x64). Therefore, various Windows updates are not being rolled out to these
                      • Patch Report DB tables

                        Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer name, Domain, Operating system, Patch ID, Patch description, Severity, Deployed date,