Prohibited Software
Configure Prohibited Software can not uninstall software I selected. The Enable Automatic Uninstallation is checked, but Is Uninstallable is No.
FIx for gdiplus.dll missing error
Hi Users who are using the Windows 2000 Operating System might have seen this pop-up error, during OS startup and DC Agent refresh cycle (typically every 90 minutes). It can be quickly fixed by applying a Microsoft patch. Please check the new blog post which discusses this http://blogs.manageengine.com/desktopcentral/2010/01/21/fix-for-gdi-popup-issue-on-windows-2000-os Happy reading. ****************************************** R. Romanus Prabhu Lead Technical Consultant Windows Desktop Management
query for login history report
Hi there, i need a query for generating a login history report for a particular user for 30days... thnx..
Shortcut Push to User
I've setup a push to place a shortcut to a web site on a user's desktop. If I assign that configuration to five users, will that shortcut appear on ANY desktop the user logins into? In other words, if one of the users in the configuration logins into five different computers, will that shortcut appear on all five computers? Thanks!
Cumulative Security Update for Internet Explorer (978207) is now Supported in Desktop Central
The recent security updates released by Microsoft on Jan 21, 2010 is now supported by Desktop Central. All the patches related to this bulletin have been tested and updated in our central patch repository. Customers can update their vulnerability database to get these patches installed. Bulletin ID Bulletin Title Maximum Severity Rating and Vulnerability Impact Restart Requirement Affected Software MS10-002 Cumulative Security Update for Internet Explorer (978207) Critical Remote Code Execution
ms10-002 Patch - Not in Desktop Central yet.
When is the desktop central going to have the new IE critical patch!
Cannot view user logon reports
Hi there, I have a problem with being able to view user logon reports through the DCagent on clients. I get the message "No data to display!!" when i attempt to view the reports. I'm pretty sure in the past this feature has worked without a problem. I've also noticed that for about the past week when i first log onto my machine for the day, that the last user logon time that is displayed as a pop up says it was in October, and on a different machine. This is despite the fact that i logged onto the
Delete Shortcut - Help
Hi, I have a shortcut on many user's desktop. I'd like to delete the shortcut. I think my configuration is correct, however I'm still gettting an error when it runs. What should be the name of the shortcut? On my desktop, the name of the shortcut is "GIS Search". The shortcut it only in the user's profile. I have my configuration set to "Delete Shortcut". I've tried for "Shortcut Name" all of the following: "GIS Search" "GIS Search.lnk" Dyanmic Variable "$ShellDesktop\GIS Search". I also tried with
Desktop Central - January Newsletter Sent Out
Hi, Greetings and New Year Wishes from Desktop Central! The Desktop Central Newsletter for January 2010 is being sent out today. The newsletter has the details of the latest enhancements (build 70017) and the upcoming features that are under development. The latest update can be downloaded directly from our website Regards, Ananth
DC Agent Configuration Update Timer
Is there a way to change the interval in which the DC looks for new settings? It looks like it's 90 minutes right now. I can manually tell it to look, but that defeats the purpose.
Template Creation
Hello, How do I create a template? I have some configurations I have refined and want to be able to protect and reuse these. Cheers, James
Distribution Server & Files
Hello, When using a distribution server with Desktop Central, where do the files/installs get downloaded too? I have setup Office 2007 to download and it has installed on a PC managed by a remote site but I cannot find on the distribution server where the Office installer has been copied too. In fact, I can't find where any files have been copied too. Regards, James
No record found for java.lang.Exception: NetBIOS and DC name cannot be null
Suddenly started having this message come up on my DC Server when I scan for machines. Anyone know what's going on or why this would be happening?
How do integrate asset data with ServiceDesk Plus?
I noticed a link on the DesktopCentral site that says you can integrate DesktopCentral Assets with the SDP asset module. How do I do that? I found the Help Desk Settings icon under Admin, but it looks like it only has to do with Help Desk requests, not Assets. Thanks, Don
How to change store location for downloaded patches/updates
I am running Desktop Central 7 and noticed the default store location for downloaded updates/patches is on the C partition. I only have a few GB of free space left on my C partition on the server, and want to move the store location to another partition or network share. Is there any way to do this?
Login DC, logout Opmanager
Dear all, I have in the same server OpManager & Desktop central. I can't connect in the same time to OpManager & Desktop Central. When I sign in in Desktop Central, I'm disconnected to Opmanager. Could you help me please, Best regards,
Sig Files for Microsoft Forefront
how often does DC download the sig files for Microsoft Forefront
Assets realtime in SoM from Active Directory?
When I pulled in all the assets from all my OUs in Active Director is that all that will be in the inventory? Said differently does Desktop Central monitor that as you add and delete assets automaticlly? meorich
Discovery of new assets and removal of assets in SoM?
In the SoM if you have imported the OU's that all your PC are in when joined to the domain is it one time or does it look for adds and removals? I would like to think that you can setup a container to look for realtime numbers on your domain. -Rich
Need Help in generating report
Good day... We are using Manageengine desktop central for a period of time. we found some thing in the reports which is not we were expecting. The report should give the number of domain controllors in my network. consider the below example. we have 3 domain controllors and 200 work stations installed windows 2000 professional and windows xp. when i generate report for the number of domain controllors its giving me nearly 50 systems ( 3 domain controllors & 47 Windows 2000 Professionals).
New Year Greetings from Desktop Central
Hi Folks, Desktop Central wishes everyone a Happy, Blessed and Prosperous New Year 2010. Regards, ****************************************** R. Romanus Prabhu Lead Technical Consultant Windows Desktop Management Solution Tel : +1 925 965 6478 Email : desktopcentral-support@manageengine.com DesktopCentral | Forum | Twitter | Blog ******************************************
ftp batch configuration do not work？
I tried to add the ftp task in the batch configuration, however it failed to work. This is how I operated： First I started the ftp service.then I tried to execute the task I have defined previously. Strangely I defined a tftp task exactly the way I defined the ftp task, and It works.. I paste the log file below,can someone give me a suggestion? <?xml version="1.0" encoding="ISO-8859-1"?> <ConfigResult rollbackEnabled="false" taskName="myTftp"> <DeviceResult configuration="Attempted" deviceName="myComputer">
Christmas and Holiday wishes from Desktop Central
Hi Folks, Christmas wishes to all. Merry Christmas and Happy Holidays. Thanks and regards, ************************************************************* Romanus Prabhu.R Lead Technical Consultant Windows Desktop Management Solution Tel: +1-925 965 6478 Email: desktopcentral-support@manageengine.com DesktopCentral | Forum | Twitter | Blog *************************************************************
User account issues after deploying a software install via computer config.
Hello! We're currently using the Service Desk and Event Analyzer products, and I am now demoing Desktop Central 7. I am having a very strange issue on 2 out of 3 test machines that I have deployed a software install on. I am deploying an installer, and the user account used to run the configuration has domain admin priviledges. The software install itself works correctly, however for some reason the default windows xp desktop image (Hills + Blue sky) is being applied in the registry key ("HKU\.Default\Control
desktop central server crash
I have a easily repeatable problem with inventory report "software by computer". The report has around 38,000 items and when I try to run it the Central Server crashes and the service restarts. Any ideas? I suspect that the java is running out of memory but I'm not sure where or if the limit is defined. The OS is server 2008 and the machine has 8Gb of memory and quite low CPU utilisation. The engine version is 7 with the 7.003 service pack installed. I can't say for sure if the problem existed before
Problem with application install via configuration
I am currently testing Manage Engine 7.0.0 / desktop central with a view to purchase for 200 desktops. I have successfully used the product to install sw / rollout icons / copy files and am now trying to install an msi package with the command line c:\windows\system32\msiexec.exe /i \\servername\packages\cdacl\cda_setup.msi /quiet. When I run this command from a command line on a target pc it runs, adds a shortcut to all users desktop and adds the application to add / remove programs but when
Desktop Central - December Newsletter Sent Out
Hi, Greetings and Christmas Wishes from Desktop Central! The Desktop Central Newsletter for December 2009 is being sent out today. The newsletter has the details of the latest enhancements (build 70014) and the upcoming features that are under development. The latest update can be downloaded directly from our website Regards, Ananth
Upgrading from jre 6.16 to jre 6.17 with Desktop Central build 70010
When I shedule a software install (.exe) with the recommended arguments to upgrade to jre6.17 it conticuously says that it cannot find the install file and to check its location. I have opened up the network share competley to everyone so I don't think permissions are the issue. I can actually run a software install configuration with the jre (.msi) package and it finds it within the same network share I have the .exe. However it fails with a "fatal error during installation".
Java update on Windows 7
When trying to update to JRE 6.17 on windows 7 the log shows "1619 , Error Message : This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package." The same exact configuration works fine on an XP machine. Is there something that needs to be done to the configuration for Windows 7? Thanks Kane
Automation of inventory reports
Hi there, Is there any way of being able to automatically schedule the "Computer Detail" inventory reports, so that the pdf can be exported to a specified directory on a specific date? I can't seem to find anything that would enable this in Desktop Central. It's rather tedious having to go to each server, view the inventory details, and then export the pdf to a directory all manually. Currently this is a bi-monthly job for myself, which i have to do for 47 servers each time. Cheers, Ash.
Last Tuesday Patches for 2009 supported by Desktop Central
Hi Folks, Greetings from Desktop Central. Just a quick info on the December 2009 Patch Tuesday updates. The patches released by Microsoft for this year's last Tuesday is now (updated on Wednesday 9.00 AM EST ) supported by Desktop Central. Please update your patch DB and start patching the year end patches. The affected Operating Systems and Applications list supported by Desktop Central Microsoft Windows 2000 Service Pack 4, Windows XP Service Pack 2 Windows XP Service Pack 3, Windows XP Professional
Install clients to users connectged with VPN client
I have a large number of users that connect exclusively using our VPN client and connect to our VPN concentrator. They are assigned an IP address (ex. 192.168.9.x). I have tried pushing the agent to them when I know their systems are connected to the VPN but it fails and I have also setup a Configuration using their username so that when they connect ot the VPN it would install. Neither one works.
Unable to Delete unused Domain from scope of Management
The Scope of Management shows our Domain and another named "Workgruip". Workgruip shows as having no computers in it, but when we try to delete it, we get an error message saying that one or more of the computers in Workgriup has the Desktop Agent on it and that the program needs to be uninstalled before Workgriup can be deleted. Since we show no computers in the group we cannot uninstall the agent. How can we get rid of this non existing Domain?
Office Reports
Hello, im trying to make a report that will give me what office suite is installed on each pc and what license key is used. anybody able to assist? thanks, mike
Virus in ManageEngine_DesktopCentral.exe
I've downloaded the software and installed it to demo and get approval for purchase to use in our company. However there is MAJOR issue with the executable install. There is a virus in it. Can someone cleanup the software and upload a clean one, potential customer don't want to download a trojan. TrojanDownloader:HTML/Adodb.gen!A Category: Trojan Downloader Description: This program is dangerous and downloads other programs. Recommendation: Remove this software immediately. Microsoft Security Essentials
Error 1067
I am trying to start the Desktop Central 7 service and I cannot. When I try, I get an error 1067 - The process terminated unexpectedly.
DC Server unable to start
Hi, I am testing DC server and I am unable to loging since the server cannot start, what ports do i have to enable on my firewall to communicate with the server either localhost or remote with admin account? Carlos.
Users report very slow computers during patch updates
Hi there, I was trying a patch update on the pc's in our network and users started calling complaining of very slow PC's. Is this normal. We used to do patch updates with WSUS and no users complained of slow pc's. Thanks John
Office Reports
Hello. Currently when i try to run "Software Product Keys" Report, i only get keys for office 2003 installations. How can i make a report that will also include office 2007 versions? Thanks, Mike
Wrong character set in AD module
Look at this screenshots . I have a domain on Windows Server 2008 x64 Russian . (for Windows Server 2003 x86 Russian in another domain - the same problem). In one case (pic 1) - character set is wrong, in another case (pic 2) - correct. Build Desktop Central - 70011 installed on Windows XP SP3 Pic. 1 Admin-Scope management-add computer(s) -> Select computers Pic.2 Admin - Custom groups - Edit group
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