Desktop Central identifying asset number
Since Desktop Central utilizes Active Directory in reporting, is there a way I can add our company asset tag number in the Active Directory (Computers) section and have it displayed in Desktop Central hardware inventory?
Question regarding software deployment over WAN and distribution servers
I've just installed Desktop Central and we have 1 head office and 7 remote offices. I've deployed the distribution server software to the remote offices and they show up in desktop central as remote offices. I've also deployed agents at the remote offices and they seem to report in the way they should. However, I have not installed the distribution server software on the HQ Desktop Central server (Do I need to do this?) My OU structure looks like this: ---- HQ (192.168.1.0 subnet) |--- RemoteOffice1
Software deployment over WAN with Distribution Servers
(Sorry if this is a double post, don't think I was signed in the first time) I've just installed Desktop Central and we have 1 head office and 7 remote offices. I've deployed the distribution server software to the remote offices and they show up in desktop central as remote offices. I've also deployed agents at the remote offices and they seem to report in the way they should. My OU structure looks like this: ---- HQ (192.168.1.0 subnet) |--- RemoteOffice1 (With DistServer1, and Remote1-clients)
Add AD group to local administrators
Hi team, what is the best way to add an AD group to a PC's local admin group? "Add Computer Configuration > Group Management" does not give you the option to add the AD group into e.g. local admin, just as local users. thanks, Marty.
Registry Settings Configuration - HKEY_USERS/.Default
Desktop Central only allows you to deploy settings for HKEY_USERS/.Default under user configurations. This should be allowed under computer configurations as well (or instead even). While HKEY_USERS/.Default is technically a user hive, the settings pertain more to how you want the computer to be configured for the user(s) on that computer. In most cases, I want to modify this key by computer - not by user.
SDP + DesktopCentral Integration
Should I be using the internal IP address for connecting Desktop Central to SDP? And what port should I also be specifying? I have tried a number of different ports and I cannot get it to connect. Our SDP uses 443 for the server. Just not sure if I am supposed to be using that or not.
Schedule Report
Dear all, I would like to know if it's possible to schedule report like "Licenses to be Renewed", "License Compliance", "Prohibited Software", ... Thanks & Regards,
Desktop Central and Service-desk detected software
I have integration setup between DC and SDP and its "seems" to be working ok except for detected software. In Desktop Central I get 1709 individually detected pieces of software and in SDP I see only 1519. Is there anything that would account for this fluctuation. I dont want to have to seperatelly maintain two different lists of hardware/Software in these applications. having them sync is incredibly useful but if they do not sync correct, why even bother. Which one is more accurate, should
Installing the Firefox setup.exe -ms with a computer-based installation
Hello there, just trying out your DC Version 7 software before buying it. I have a problem with installing Firefox Version 3.6 using a computer-based installation. My client agent is working fie as I have tested remote desktop, windows updates.. etc.... I keep on getting the access denied failed message after trying this installation. I used a domain admin account like this DOMAIN\Accountname Is this OK Any ideas? Regards, Chris
Desktop Central Passes Windows 7 Compatibility Test
Hi, We are happy to announce that Desktop Central has successfully passed the Windows 7 Compatibility Test and has now been listed in Windows 7 Compatibility Center . This means that Desktop Central can now be installed and run on a computer running Windows 7 operating system. Both 32-bit and 64-bit are supported. Cheers!
Roll out MS Office 14 Beta using Desktop Central
Hi Folks, Greetings. MS Office 2010 Beta can be deployed using Desktop Central. Successor of MS Office 2007, code named Office 14 is here with Beta release (also known as MS Office 2010). You might wonder why MS has skipped version 13 in between and penned Office 14 as name, no clues officially, but it could be for superstious reasons (wild guess). It will be available for Windows XP SP3 (32-bit), Windows Vista SP1, Windows 7 (code name Windows Vienna) Office 2010 would also have a 64-bit version
Can be works with Satelital Connection?
Hi I want to know if Desktop Central can be works with satelital Conection? And if it is posible, Wich version support that connection?
Microsoft Announces Patch Tuesday for February 2010
Microsoft announces a monster patch tuesday this month addressing 26 vulnerabilities with 13 security bulletins. Refer to our blog for more details on the affected OS: http://blogs.manageengine.com/desktopcentral/2010/02/05/advanced-notification-of-microsoft-patch-tuesday-february-2010
Info on SDP integration
Is there an available documentation or info on Service Desk Plus integration. ie.. do I continue to run the hardware/software scans on Service Desk if Desktop Central is scanning also. How do I tell replication or if Desktop Central is pushing the information to SDP. ' thanks J
file folder audit trail
hi, is file folder audit trail in the roadmap?if yes when will it be released?
E-mail alert and report on MAC change
Hello, Currently DC is able to sent e-mail reports, when new hardware is found. I would be urgently interested in two features: 1. To send e-mail when MAC address of any of PC's networks adapters changes 2. To have possibility to add MAC address to custom report (I suppose query report would do this, but it's a hassle to find column names)
Prohibited Software
Configure Prohibited Software can not uninstall software I selected. The Enable Automatic Uninstallation is checked, but Is Uninstallable is No.
FIx for gdiplus.dll missing error
Hi Users who are using the Windows 2000 Operating System might have seen this pop-up error, during OS startup and DC Agent refresh cycle (typically every 90 minutes). It can be quickly fixed by applying a Microsoft patch. Please check the new blog post which discusses this http://blogs.manageengine.com/desktopcentral/2010/01/21/fix-for-gdi-popup-issue-on-windows-2000-os Happy reading. ****************************************** R. Romanus Prabhu Lead Technical Consultant Windows Desktop Management
query for login history report
Hi there, i need a query for generating a login history report for a particular user for 30days... thnx..
Shortcut Push to User
I've setup a push to place a shortcut to a web site on a user's desktop. If I assign that configuration to five users, will that shortcut appear on ANY desktop the user logins into? In other words, if one of the users in the configuration logins into five different computers, will that shortcut appear on all five computers? Thanks!
Cumulative Security Update for Internet Explorer (978207) is now Supported in Desktop Central
The recent security updates released by Microsoft on Jan 21, 2010 is now supported by Desktop Central. All the patches related to this bulletin have been tested and updated in our central patch repository. Customers can update their vulnerability database to get these patches installed. Bulletin ID Bulletin Title Maximum Severity Rating and Vulnerability Impact Restart Requirement Affected Software MS10-002 Cumulative Security Update for Internet Explorer (978207) Critical Remote Code Execution
ms10-002 Patch - Not in Desktop Central yet.
When is the desktop central going to have the new IE critical patch!
Cannot view user logon reports
Hi there, I have a problem with being able to view user logon reports through the DCagent on clients. I get the message "No data to display!!" when i attempt to view the reports. I'm pretty sure in the past this feature has worked without a problem. I've also noticed that for about the past week when i first log onto my machine for the day, that the last user logon time that is displayed as a pop up says it was in October, and on a different machine. This is despite the fact that i logged onto the
Delete Shortcut - Help
Hi, I have a shortcut on many user's desktop. I'd like to delete the shortcut. I think my configuration is correct, however I'm still gettting an error when it runs. What should be the name of the shortcut? On my desktop, the name of the shortcut is "GIS Search". The shortcut it only in the user's profile. I have my configuration set to "Delete Shortcut". I've tried for "Shortcut Name" all of the following: "GIS Search" "GIS Search.lnk" Dyanmic Variable "$ShellDesktop\GIS Search". I also tried with
Desktop Central - January Newsletter Sent Out
Hi, Greetings and New Year Wishes from Desktop Central! The Desktop Central Newsletter for January 2010 is being sent out today. The newsletter has the details of the latest enhancements (build 70017) and the upcoming features that are under development. The latest update can be downloaded directly from our website Regards, Ananth
DC Agent Configuration Update Timer
Is there a way to change the interval in which the DC looks for new settings? It looks like it's 90 minutes right now. I can manually tell it to look, but that defeats the purpose.
Template Creation
Hello, How do I create a template? I have some configurations I have refined and want to be able to protect and reuse these. Cheers, James
Distribution Server & Files
Hello, When using a distribution server with Desktop Central, where do the files/installs get downloaded too? I have setup Office 2007 to download and it has installed on a PC managed by a remote site but I cannot find on the distribution server where the Office installer has been copied too. In fact, I can't find where any files have been copied too. Regards, James
No record found for java.lang.Exception: NetBIOS and DC name cannot be null
Suddenly started having this message come up on my DC Server when I scan for machines. Anyone know what's going on or why this would be happening?
How do integrate asset data with ServiceDesk Plus?
I noticed a link on the DesktopCentral site that says you can integrate DesktopCentral Assets with the SDP asset module. How do I do that? I found the Help Desk Settings icon under Admin, but it looks like it only has to do with Help Desk requests, not Assets. Thanks, Don
How to change store location for downloaded patches/updates
I am running Desktop Central 7 and noticed the default store location for downloaded updates/patches is on the C partition. I only have a few GB of free space left on my C partition on the server, and want to move the store location to another partition or network share. Is there any way to do this?
Login DC, logout Opmanager
Dear all, I have in the same server OpManager & Desktop central. I can't connect in the same time to OpManager & Desktop Central. When I sign in in Desktop Central, I'm disconnected to Opmanager. Could you help me please, Best regards,
Sig Files for Microsoft Forefront
how often does DC download the sig files for Microsoft Forefront
Assets realtime in SoM from Active Directory?
When I pulled in all the assets from all my OUs in Active Director is that all that will be in the inventory? Said differently does Desktop Central monitor that as you add and delete assets automaticlly? meorich
Discovery of new assets and removal of assets in SoM?
In the SoM if you have imported the OU's that all your PC are in when joined to the domain is it one time or does it look for adds and removals? I would like to think that you can setup a container to look for realtime numbers on your domain. -Rich
Need Help in generating report
Good day... We are using Manageengine desktop central for a period of time. we found some thing in the reports which is not we were expecting. The report should give the number of domain controllors in my network. consider the below example. we have 3 domain controllors and 200 work stations installed windows 2000 professional and windows xp. when i generate report for the number of domain controllors its giving me nearly 50 systems ( 3 domain controllors & 47 Windows 2000 Professionals).
New Year Greetings from Desktop Central
Hi Folks, Desktop Central wishes everyone a Happy, Blessed and Prosperous New Year 2010. Regards, ****************************************** R. Romanus Prabhu Lead Technical Consultant Windows Desktop Management Solution Tel : +1 925 965 6478 Email : desktopcentral-support@manageengine.com DesktopCentral | Forum | Twitter | Blog ******************************************
ftp batch configuration do not work?
I tried to add the ftp task in the batch configuration, however it failed to work. This is how I operated: First I started the ftp service.then I tried to execute the task I have defined previously. Strangely I defined a tftp task exactly the way I defined the ftp task, and It works.. I paste the log file below,can someone give me a suggestion? <?xml version="1.0" encoding="ISO-8859-1"?> <ConfigResult rollbackEnabled="false" taskName="myTftp"> <DeviceResult configuration="Attempted" deviceName="myComputer">
Christmas and Holiday wishes from Desktop Central
Hi Folks, Christmas wishes to all. Merry Christmas and Happy Holidays. Thanks and regards, ************************************************************* Romanus Prabhu.R Lead Technical Consultant Windows Desktop Management Solution Tel: +1-925 965 6478 Email: desktopcentral-support@manageengine.com DesktopCentral | Forum | Twitter | Blog *************************************************************
User account issues after deploying a software install via computer config.
Hello! We're currently using the Service Desk and Event Analyzer products, and I am now demoing Desktop Central 7. I am having a very strange issue on 2 out of 3 test machines that I have deployed a software install on. I am deploying an installer, and the user account used to run the configuration has domain admin priviledges. The software install itself works correctly, however for some reason the default windows xp desktop image (Hills + Blue sky) is being applied in the registry key ("HKU\.Default\Control
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