Inventory reporting
Hi, When using the reports inventory function, and selecting Computers with/without a specific Software, after browsing to the software I need the report on, and running the report, I get a list of computers with no mention of the software at all. This seems like a pointless report if it does not tell me what version of the software is installed on each machine, reporting that the OS is Windows 7 and the service pack number is pointless unless that is what I want the report to show. Is there a way
Software Usage - Definitions of Rarely, Occasionally, and Frequently
How does Desktop Central quantify what rarely, occasionally and frequently actually mean? Is there some way I can see the number upon which this gets based off of? For instance, I generated a custom report to tell me information about WinZip installed within our network: Software Group Name Software Usage Type WinZip 9.0 SR-1 (6224) WinZip - General [GROUP] null dc.common.FREQUENTLY WinZip 9.0 SR-1 (6224) WinZip - General [GROUP] null dc.common.OCCASIONALLY
Force agent communication
With regards to patch configurations, specifically "missing patches"; I've created a new configuration to install missing patches, and it's downloaded the patch, deployed, and is now ready to execute. If I don't want to wait until the "install during startup" or "Install during referesh interval", is there a command I can run on the client to force a "refresh" or some communication between the agent & the server?
VNC
VNC connections are encrypted, but are they also authenticated? In other words, for security are non-Desktop Central VNC clients prevented from connecting to the computers? If yes, where is the VNC password stored on both the clients and the server?
Hardware Inventory
Is it possible for Desktop Central to list the type of RAID controller and motherboard model of each machine being scanned?
SoM is empty
Since the last update to version 8.0.0, Build 80035 the SoM display is not working anymore. I deleted my browser cache multiple times automatically and manual without success. In the SoM page none of the hundreds machines are displayed and i am no longer able to check agent installations. Thanks in advance for your help! Dirk
Desktop Central Configurations processing order.
Hello, We have many "Configurations" which map network drives in Desktop Central. I see that there is an option to "Disconnect all existing network drives before mapping new". Is it possible to create a configuration with the "Disconnect all..." option and then move on to another configuration with drive mappings? To do this we would need to know in which order the Configurations are processed. Thanks, Aaron
System Tools Alert
Love the ability to schedule disk checks and defrags via Desktop Central, but I don't see a spot to pop up a warning that the machine is going to reboot during the process. Your Shutdown feature itself includes the option to warn users, but the check disk, defrag, and disk cleanup do not. Unless I missed the setting somewhere...
SoM ( Scope of Management) works with errors
There is no managed client computers list and so we can't install/ununstall agent. We can't choose the "Domain/Remote Office" drop-down menu because it's blank. IE says that there is a problem in StateHandling.js module This problem was appeared in Desktop Central Server version 8.0.0.35 and goes on in 8.0.0.37 Please see attached screenshot.
Prohibited Software Uninstalls, Microsoft Then Reinstalls It
Hi, I'm running Build 80035 of Desktop Central. Inventory, Configure Prohibited Software, I have from the DTC-provided list selected all of software like: Microsoft .NET Framework So. DTC gleefully uninstalls .NET Framework 4 Client Profile and a little while later, Microsoft reinstalls it. Then, DTC uninstalls it. and so it goes. In Windows 7 (the wuauclt) I right-click the .NET Framework 4 Client Profile and choose, Hide Update, and provide my domain administrator credentials. I did have
Terminal service connection
Hi, Does anyone know if it is possible to make a remote connection to a Microsoft Terminal services client connection to perform remote desktop assistance using the DC client. Thanks. Geoff.
Add Custom Group Selection Option to WOL
Would love to be able to select a Custom Group from the WOL options instead of having to manually check each computer from a Domain List. That was one of the reasons that I created the Custom Groups was to be able to select an entire group (or building in our case) to wake at once. Thx. Richard
Un-decline an update
I want to temporarily hide an update that conflicts with our billing software. Is it possible to set an update to Decline then go back and approve it?
approve patch for some clients but not approve/decline for others
hi i have a question is it possible to approve a patch for a particular set of computers and decline it for others for instance we have a blackberry enterprise server and RIM suggest you do not update the java installation so i would like to decline a patch for our BES servers but approve it for all other servers/computers and laptops. i don't think this is currently possible or can i do this i now have to manually remove the java updates from the BES servers when i run the update but i am sure there
How to utilize Dynamic Groups for Patch/Software Deployment?
I have created a few dynamic groups that have seperated our Windows 7 x86, Windows 7 x64, and Windows XP physical machines. I would like to be able to deploy patches (and software) to only the PCs listed in each of these dynamic groups (because a search of Windows 7 x86/64 also brings up several virtual machines that I do not want to patch). When doing patch deployment, I see that the staticly created custom groups are available for patching, but the dynamic groups are left off the list of available
Registry settings
HI Guys, Can you give some examples in your Configuring Registry Settings page please? It makes it easier to see the exact format required like backslashes etc. I am struggling with Sub-Key, Value Name and Value Data / Expression. Thanks
MSI Takes FOREVER when deploying via GPO
Agent version 33. (Latest). I created a Software Installation Policy for a OU that will push out the MSI. However, when the PCs are rebooted and it comes time to install the MSI before the Ctrl-Alt-Del screen, it takes about 20 minutes. Way longer that it should. I have all post installation tasks disabled in the Admin Console. From what I have read, the MSI file is the only file needed for a GPO Deployment. I have peeked in the GPO, and my server's IP address is indeed hardcoded in the MSI.
NSSendRequest has returned with error code is :10061
Any idea what "NSSendRequest has returned with error code is :10061" means? We've changed our SSL VPN and we're in the process of opening the required ports for the Desktop Central agent to communicate with the server. We've added every port we can think of but we're still receiving the above error when "applying configurations". Does this stand for something other than unable to contact the server?
Like: If File exists added to the create shortcut configuration
I'd like to see the ability to check for the existenance of a file, such as an installed application, before creating a shortcut on the desktop. In my case I have an application that is installed for a subset of users that are part of an OU in AD. I want to deploy a desktop shortcut for that app to only the users that have the app installed. I use the OU as the target for the configuration, but not everyone in the OU has the app installed. The configuration could do a check for the file or installed
Issue with Office 2010 Deployment
I am in the process of installing office 2010 using desktop central at remote locations over 10 MBPS link. Can someone tell me what is an optimal number of installs that I can initiaiate at one time. i have 1000 hosts on the network that need to be installed. I tried 10 hosts at a time and I ran into several failures. Thank you in advance for answerting. Arif
Identify systems with administrator access
I have been asked to try to locate all the systems on the network, where users have administrator access to their computers. Our computers are not using local accounts, but domain accounts. I can individually tell if a user is listed within the local administrator group on their computer, by looking at the information within the inventory - but this does not seem to work with the reports. The reports are only showing me locally created users within the local Administrators group, but not any "domain"
Licence Issue
Hi have just removed a user from Desktop central. But I am still being prompted that I need to buy a additional user licence. Would not me deleting a user and adding a new user account as the same licence Regards Gavin Dubb | Desktop Support Engineer Email: gavin.dubb@fasthosts.com www.fasthosts.co.uk
Manage Engine DC Question
If I uninstall a piece of software from a workstation, does the software still appear in DC? or does it disappear once uninstalled? We have over 1,000 pieces of software showing. I would like to get that down to 100
Manage Engine agent on windows servers
Has anyone had any issues with manage engine's agent running and installing patches on windows servers (exchange, domain controller, etc)? We currently use Manage Engine agent for patching our desktops but are a little hesitant to install it on servers. Not sure if it is better to install patches on servers by hand or let the agent do it. Also when pushing out a new agent on upgrades I would hate for the agent install to cause the server to crash. Any thoughts or experiences would be helpful. Thank
Hardware Ownership
When looking at reports & lists of hardware in the network, what is the difference between "Owner" and "Primary Owner"? I would like to set them both to the same setting since certain reports don't make them both available.
Problem in Configuring Software Repository
Dear all There is a problem that I have. I have Installed agent in all of the computers which have joined to the Domain. I want to create a package to Install a software on computers. As i have to first configure the software repository In "Software Development Tab-->Network Share--> Create Type: choose an Existing Share--> Browse" I can see my Domain Name but while I click on the +beside it to list my computers under it, it gives me a message which is "The list of servers for this work group is
Text Problem after upgrade to 80035
My problem after upgraded to 80053 the text column in the inventory tab Go to page 1 2 1 - 500 of 899 25 50 75 100 200 300 400 500 dc.inv.views.common.checkbox_column Computer Name dc.inv.views.common.Domain dc.inv.views.common.Last_Successful_Scan Last Scan dc.inv.views.common.Scan_Status dc.inv.views.common.Re
IT assetdata not being sent to service desk
Hi, I configured desktop central integration with servicedesk 8 to send IT asset data, everything is configured correctly but nothing is being sent to servicedesk. I have latest version of the two softwares.
Software Deployment under user's context
Hi, Is it possible to deploy a software or execute a script using the logged user's session? Thanks Sutha
Wallpaper in different sizes
In our network there are a lot of different screensizes. We built a wallpaper in different sizes. Is it possible to create (custom/dynamic) groups by screensize, zo that I can push the right wallpaper to the right user?
Error while installing manage engine desktop central 8
Hi.. I am trying to install manage engine desktop central 8 on my work PC. But after accepting the license agreement and continuing with the default port it gives me an error as follows, Component : sourceComponent file group : sourceFiles file: cannot create a file when that file already exists this error comes when the setup is at 2% and the path shown is c:\...\setup.inx after which the setup stops. any solution ???
requirements for file integrity monitoring
Hi, Is it possible to have file integrity monitoring from desktopcentral which comes under PCI DSS complaince? --------------------- Rajesh Singh
Dynamic Custom Groups with Inventory Data
Hi, Would it be possible to create dynamic custom groups using the inventory data? such computer netbios name, IP address, AD objects etc... Kind regards Sutha
Non domain clients
Hi there We run desktop central on our network. We have undertaken a major network project which has left us with 250 client machines without domain access althought they can connect to the network using wifi. Our question is, how can we manage these clients now that they are not part of the domain but are part of the network? Does this make sense? Many thanks Dale
User logon reports to include logon from unlocking screen
I am looking for the option to have a report of current user logins and a report of logon history from unlocking screens. The current reports only have logins from a user logging into a machine from restart or logoff and most users these days only lock their screens or wait for the screensaver to lock their screens so you do not get an accurate report of when someone used the terminals. This would be useful to have as an option or as another report as we like to track who is using the systems afterhours
What is the best way to synch MEDC with AD
Here is the issue. Manage Engine appears to have old computer objects, while our Active Directory is up to date. How can we synch the two so old objects disappear and new objects are added? Or is this a manual process?
Custom Software Groups
Hi there, Recently our installation of desktopcentral had an issue with the Apache services. We could not resolve the issue, so regrettably another team member reinstalled desktopcentral. I didn't mind this much, as it gave me a chance to familiarise with settings again. However, i cannot seem to find the create custom groups option for software. If i go to the Inventory tab and then look in the Actions/Settings pane to the left of the window, i do not have a Group Software link available. I'm
Licensed Managed
I I receivedthis mail. You have licensed to manage only 1600 computers and you are already managing 1600 computers. You can only add 0 computers now. Alternatively, you can Purchase license for additional computers and upgrade. but when i but when I run the inventory only have 15
Desktop Screensaver Registry Edit
I have a pending registry edit to configure the screen saver on a slew of PC's but it has been sitting in "Ready to Execute" for about 18 hours. How do I expedite this modification and how do I make it uneditable as well?
Installing DC clients over multiple Samba Domains
Hi, I'm managing about 16 remote sites each with around 10 - 30 client PC's on each. The domain controller is linux based and I don't have any windows servers available to host a Distribution server, so I'm using the 'Direct Communication' method.. Which is fine. I can install the agents fine and everything works well. My problem is that we are constantly adding and removing new and old machines to these various domains. So far I've found the easiest way to maintain them is to just add the entire
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