Scan, Download, Deploy.... well what about copy to Workstation but don't deploy?
My current patch setup is that I still manually kick off the Deployment stage on the weekends I choose. I have the Scan and Downloads running on an automated schedule. As I understand what this means is that the server scans workstations, determines the patches necessary, and then downloads them to itself, then during the deploy mode, patches are actually copied to the workstation and then deployed. In the interest of time(say when a workstation has been turned off for nights in a row for a month
Expired Certificate on ActiveX Control
Hi, I am trying to use the remote control feature of desktop central, and the ActiveX control responsible for this has an expired certificate which causes Internet Explorer to disable the control. I have searched around and found a KB article about why the remote control feature might not work, and I was able to get it working by changing some security settings in Internet Explorer but I don't think this is a good solution, and creates unnecessary risk. Does anyone know of a way to update the certificate
How to determine which software to deploy for 32 bit and 64 bit Windows OS ?
I need to deploy the Lync 2010 software to all workstations. How can I setup to deploy the 64 bit version to only 64 bit machines and the 32 bit version to only 32 bit machines ? We are currently running Desktop Central 80038. Is their a pre-script that I can run to know whether to install 64 bit or 32 bit ? What is the best way to handle that ? Thank you!
Software Deployment - Prerequisites
Hello, Is there a way to include a prerequisite before deploying a software? For example, I would like to deploy a piece of software to a department, but only if they have another software already installed.
Corporate wipe
Trying to do a corporate wipe on an iOS device. The device scans, I can push apps out but when trying to do a wipe, it just doesn't happen, the console shows that it is executing the command, but never finishes. Any ideas?
Deploy of Adobe CS6 Premium
Hi, I am new to MEDC 8 and i would like to test a trial of the above package on 2 pcs first, later if all works out ok i will deploy it to 70 pcs. I used the AAMEE software that Abode suggest to create an MSI package, the only problem is that AAMEE will not create a single MSI. It has a MSI and other files & folders in the same directory but MEDC will not accept that file. How will i be able to deploy Adobe CS6 package using your software? regards
Run script as logged on user
Hi, We need to deploy a batch script that changes some registry settings in HKCU (Current User). For this to work the script needs to run as the current user. I can see that you can specify a particular user to run the script, but can the script be run as the currently logged on user? Thanks Chris
ActiveX Control and IE 10
I have a Windows 8 machine with IE 10 on it. I have not been able to use the ActiveX viewer for remote control. I can get it to prompt me to allow the ActiveX control to run and I say Allow but the viewer never comes up. I have followed the instructions here http://dcserver.pearl.k12.ms.us:8020/help/remote_desktop_sharing/remote_desktop_pre-requisites.html#Remote-Desktop-Sharing-How-to-enable-ActiveX-Controls-in-Internet-Explorer but nothing happens. I have UAC turned off and I have my machine
IOS app distribute
Hi all! Has anyone done a successfull install of a in-house and App Store App to a iPhone or iPad using Desktop Central MDM? Other products I have seen says that Apple does not support this function yet. //Peter
Latest Java Updates are supported in Desktop Central
The latest java updates, released last Friday, can now be installed on multiple computers using Desktop Central. The details of the patches are given below: JRE 7 Update 13 32bit JRE 7 Update 13 64bit JRE 6 update 39 32bit JRE 6 Update 39 64bit In addition to the above patches, you will also be able to use Software Deployment module to install the following: Java SE Development Kit 6 Update 39 (64-bit) Java SE Development Kit 6 Update 39 Java SE Development Kit 7 Update 13 Java SE Development Kit
Trying to start MySQL server failed
Hi, I'm trying to get Desktop Central Service to start. After a couple of minutes I get a popup from the tray icon telling me "Desktop Central has stopped". In the "serverout0" log I can see the "Trying to start MySQL server failed". What steps will I need to do to fix this issue? Thanks
How to implement network access control ?
Is it possible to use Desktop Central as network access control ?
what is error code 12150
I am trying to deploy a batch file (that is copy to location) c:\desktopcentraltest and i get the above error code. The message says "Could not copy file. unknown error. code 12150. what is this error code? and why is the configuration failing? what can i do?
Scheduling automated deployments
We have a group of machines protected by Deep Freeze, which discards any changes to the hard drives upon a restart. These machines are "thawed" at night by I.T. for 6 hours each week for Desktop Central updates. We must complete any Desktop Central deployments within this 6 hour window. Assume there are multiple, layered updates awaiting which will require 3 scans, 3 deployments and 3 restarts, how do we schedule these 3 automated deployments such that we are guaranteed they all 3 complete within
Java patch issue - certificate revocation message
hi, I am pushing a java update to a computer and it pops up an installer message. when you click view it switches out and shows: Revocation information for the security certificate for this site is not available. Do you want to proceed? [Yes] [No] [View certificate] Unless you click yes it fails. Any ideas? Regards, Kahthan
Mobile Device Management Beta Available!
We are pleased to announce the availability of beta version to manage Mobile devices using Desktop Central. You will now be able to manage your iOS devices over-the-air for applying configuration profiles like enabling passcode, imposing restrictions, executing security commands to lock or wipe a device, managing assets, and more To download the beta version, visit: http://beta.desktopcentral.com View an online demo of MDM: http://mdm.desktopcentral.com Check this video for the steps in setting
report question
I would like a report, by computer name, that shows processor info. I see processor info if i click on details in the inventory, i.e. Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz. I can't seem to find that same info in any of the reports. I also tried creating a custom report (not query) but can't find it there either. Can someone give a rookie some clues ?
Computer not in contact with desktop central
Is this something I need to worry about or something I need to check. I'm getting this for a couple of computers per day. The computer not in contact with Desktop Central server is given below: Computer Name xx-xxxx Domain Name xxx Remote Office Name Local Office Agent Version 8.0.36.W Last Contact Time nov 16,2012 09:21:51 AM This is auto generated mail from Desktop Central Kind regards Tim Verduyn
Admin Account
Is there a way for me to do one of the following? 1. Rename the admin account to something besides the default? 2. Disable the admin account and add a Active Directory user as the primary admin (we only have purchased 1 user license) 3. Remove the credentials from auto-populating into the web interface when it is loaded. We have some security concerns since our web console will need to be Internet facing, and would prefer that we are not publishing the default admin user account to the world.
Ability to save configurations / packages into sub containers / folders in DC
We have over 150 approved applications. These are further divided into winXP, Win7, 32bit and 64bit classifications. It would be great if we could create subfolders / containers so we can group similair packages and configurations, rather then having to search the entire list of applications. Is this possible for future releases?
Remarks
Why do the remarks say "Patch already installed" if the current status is Retry (see attached screenshot)? If the current status is "retry" then the remarks should state the reason for the retry. But if the reason for the retry is "patch already installed" then a retry is meaningless.
Agent installation - remote affice
How can you install agent via group policy and have the machines go into a specific remote office within DC?
ERROR when deploying configurations during startup!
I found following interesting line in the computer.log file on such a client machine: ***** [ERROR] ProcessPatch : Scheduled time not reached. The configuration will be applied on next upcoming cycles !!! ***** "Scheduled time not reached"??? What does this mean? I did NOT change the "Install Between" setting of these configurations. Does anyone else have such problems? regards, peter
Winzip Update
We recently bought winzip 16.5 which has been rolled out to some desktop machines and licenced. After a recent patch update i've noticed the machines have been "upgraded" to Winzip version 17 but now the software is unlicensed and the old licence key will not work as it is for version 16.5 not 17. Could i suggest that this is removed from the list of patches?
Update for Adobe Reader 10.1.5?
Hi all Any ideas when the Adobe Reader 10.1.5 update will be available? Thanks Stefan
Missing vs. Failed
I'm doing an automate patch push and I'm getting A LOT of machines that say for example "4 patches missing" yet after deployment it says "4 patches failed" I'm not sure what is going on. When i go to the windows directly on said machine, the KB*.log file isn't even present. I'm supposed to patch over 1000 machines tonight and I don't feel confident in DesktopCentral at this point..
MDM - Support for Android
Hello, Are you able to provide an update on the anticipated timescale for release of Android support within the MDM module. It would appear that when the MDM module was launched a few months ago you indicated that Android support would be available around this time? Thanks set3 Solutions
Relocate Swuploads Folder
When you configure the Software Repository, you can configure an existing network share(i.e. \\MachineName\ExampleShare). This works well to set the default folder when adding my own software for deployment. However, this doesn't work for *all* software. If I use the Templates to download software directly from the vendor, it doesn't place these downloaded applications in my Software Repository. Instead, these files are placed in "DesktopCentral_Server\webapps\DesktopCentral\swrepository\swuploads".
Remote Desktop - Windows 7 - Window Swapping Issue
Hello, When attempting to swap between multiple windows, or right-click a program in the taskbar, menus will not display for selecting either a different window, or for options such as closing all windows. For example, the menu below would display when right-clicking the Internet Explorer icon in the task bar on a normal Windows 7 machine. It does not display when attempting to do so on a remote machine via remote desktop in Desktop Central What can be done to resolve this problem? Is this a
Software Inventory Groups - Version Number?
I have created several software groups for software such as a Desktop Central Agent group containing several versions of the agent software. When viewing the group on Inventory -> Software view though a software version is still displayed although several versions of the software are included in that group. Desktop Central for example shows the software name as ManageEngine Desktop Central Agent (Group) And version as 7.1.16 The version shown is the oldest one in the group and least likely
Custom Report with Hardware and Computer subcategory information.
I am looking to create a custom report in Desktop Central that includes both computer and hardware information, I noticed when selecting one subcategory or the other my options are limited. Example, I am attempting to create a report of current laptop and desktop computers, computer model, memory, Description (in this case the User assigned), as well as the monitors attached to the computers, monitor type, size, etc. How do I create queries above and beyond custom reports which will include all
Incorrect number of scans
Please see attached screen shot. There are only 7 machines in this custom group, so how can 26 machines have been scanned successfully? Also, there is a misspelling in this drop-down menu (see attached screen shot 2)
Managing Mobile Computers
What is the best practice for managing laptops of Road Warriors, or those people that are occasionally in the LAN, but more frequently are traveling to various client sites and connected only via internet. We have a server that is setup in the DMZ, but should I only install a remote agent, or does DC attempt to connect internally first, and then if that fails, connect to the public facing server? Thanks
New user in AD group automatically run installation of printer or something else
I have a task to do but i really dont know how to make it with DC8. I had to install printers in one BU on all Computers that are in that BU exmp XY. I install DC agent on all computers that are in AD in OU_XY After that i create Custom group Printer_XY and i put all computers from AD in OU_XY in that custom group. Last step was to create Configuration that install that printer from print server on Custum group and that work just perfect. Now i how changes and my question is how one computer
Saved Configurations
The Automate Patch Deployment feature works nicely, but is there also a way to create a configuration within Desktop Central that can be saved and re-used on-demand? In other words, can I create and save a configuration for a custom group of computers that includes a new scan, download and deploy, then I could just manually re-run that configuration whenever I wanted? The attached screenshot shows that a new scan and download can be included in a configuration, but all I see is "No Patches Added."
Dropbox
We are starting to use Dropbox and I do not see Dropbox in the software inventory reports. Anyone having this problem? Any fix? guy
Software deployment exclusion by dynamic group
Is it possible to exclude a configuration that is deployed to a specific group in AD from members of a dynamic custom group? I see that a static group can be applied, but the dynamic groups are missing from the selection window.
Desktop Central single sign on
Is there an effort to integrate Single Sign-On into Desktop Central? I purchased licenses for my team to use this tool for desktop management. Having to log in manually to a tool that is used regularly is inefficient, especially when other ManageEngine products have this capability. If this effort is not currently underway, how can it be initiated? Thanks, Russ
Build 80123 triggers Patch deployment, without one being scheduled
I just updated Desktop Central to Build 80123 within our organization. Upon doing so, multiple computers began being patched by Desktop Central, despite no configuration or automated process being scheduled. How / why did this happen? This has never been the case with past updates, and I am worried it's going to force our entire organization to reboot in the middle of the work day.
Remove Asset
How do I remove an asset from inventory?
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