Custom Groups in Remote Shutdown window
What is this dropdown menu supposed to do? It does not seem to do anything?
Target exclusion by architecture
Does this mean that I am excluding a machine based upon real architecture, or by the version of the OS that is installed? For example, I have a 64-bit machine running a 32-bit OS, If I exclude x64, am I excluding this machine or not?
After Patching reboot reschedule time by user
Hi, We have Desktop Central MSP 8 (Build 80014) server. We are using DS server for Patch deployment process. We have choose the restart policy "Allow user to skip reboot". Restart later option after the patching, user reported that if they opt to skip, DC pops up again every 5 to 10 minutes and they can not specify the reboot reschedule time. How user can reschedule the reboot after 1 hour, 4 hour etc..? Regards Tejvir
Problem with proxy on new server
Iam moving DC from a W7 32bit too a WS2008 Standard and i have big problem to get the proxy to work. I put everything in the same way as i had before host: ... port 8080 username.... password... The answare is:Proxy Authentication Failed,Specify a valid username and password Then i change to the FTP port on server port 21 The answare is: HTTP Proxy Settings Updated Successfully! But port 21 is only for FTP so i obviosly cant use it. Port 8080 worked just fine on the old machine but not now what iam
Desktop Central Patches Not Downlaoding (2 kb per)
This weekend I have run into a problem where patches i previously had downloaded and installed on other machines have changed to 2kbs in size each. I have tried deleting and redownloading the patches and get the same results. I have tried to manually download the patches and renaming them to fit the scheme and have had no luck. This has only been an issue in the last 2 days and seems to be with adobe air, flash, java 6v38 and the latest itunes, all of which were installed previously this week.
Deployment Failed
What does this mean "only applicable for future deployments"?
Assistance needed with packaging Flash as a software package
Hi. I want to setup the latest version of Flash so it can be deployed to all computers Can you assist?
Self Service Software Library Portal
Hi, Currently I am using KBOX just because of Software Library portal feature. Is self service software installation portal available in Desktop Central? Please let me know if desktop central has this option or any plan for future implementation. Regards,
Need assistance with an silent uninstall of all versions of Shockwave
Thank you
Clarification suggestions
I would like to recommend the following 2 clarifications: 1. On the Patch Summary page (for example) it might say "228 systems are scanned, but the patch summary reports are not generated". This is confusing when we have only 208 machines being managed. Instead, you could say "228 scans have completed, but the patch summary reports have not been generated." 2. When updating the patch database it currently says "Patch Updation in progress". There is no such word "updation". It should be "Patch
KB2760410 will not install on win 7 32 bit
Window Title] Recognition of interactive services [Main Instruction] A program running on this computer is trying to display a message [Content] The program may need information or permission to complete a task. Why is this happening? [V] View program details [Show message] [Ask me later] [Expanded Information] There are programs or devices that need control. Message Title: Microsoft Word 2010 (KB2760410) 32-bi Program Track: ral_Agent \ patches \ 12823-word2010-kb2760410-fullfile-x86-glb.exe Received:
Limited System Tools
Are there any plans to improve the currently limited set of system tools in desktop central? Products like SCCM/Altiris have the ability to run remote command prompts and kill tasks but the only thing DC can do is defrag and clean disk?
Sofware Inventory - SQL2005
Back in August I logged a call (ref 13084604) about the software inventory function misreporting. Desktop Engine wasnt able to differentiate between the free SQL2005 Desktop Edition and the full SQL2005 product. I was told it would be able to within a couple of months but heard nothing back and just that its still misreporting. Has there been any progress on this issue? Thanks
Deploying Multiple Software Packages in one Configuration
Hello, I am looking to create a "configuration" with multiple software packages and linked with Active Directory, so once a computer is put on an specific container then the software will be pushed automatically to that computer. that way when deploying a new machine, it can be joined to the domain and get all of the software for specific role. Thanks
Deploying patches and update to multiple machine
Hi there, I'm lost with this one, and I am hoping someone can offer some help: I want to be able to deploy all the patches that have been approved to all the machines that require them. Sounds very simple really, but can't seem to find a way to do that. It seems I have to manually select each computer from the OU, or type it in by hand. If I click on "Patch Mgmt" button, I see that there 13 "Highly vulnerable systems" on my network.. I then click on the "13" to view these systems, and it shows
Inventory Database Integration with ServiceDesk +
One of the features I love about DesktopCentral is that one Agent can do all of the scanning and be displayed on both DC and SD+ but integration is limited. Asset Tag information is not shown in DC Shipping and Warranty dates acquired by DC are not shown in SD+ System information is now shown in SD+ when DC agent is the one doing the scanning. it would be great if all of the information is display on either SD+ or DC.
How to create software package with a .air extension?
Morning all, Just started a new job and have started using |Desktop Central for the first time. I've been taksed with deploying a package that has an adobe air extension. The process seems quite straight forward if you're using an exe or msi but I'm stumped on how to do this with a .air file. Can anyone help? Peter
Migrating from MySQL to SQL 2012 -- SUCCESSFUL
I was attempting to migrate from the bundled MySQL instance with DesktopCentral Build #80035 to Microsoft SQL 2012 running on another server, but was running into errors on the restore. I looked at the following discussions, which provided some value: https://forums.manageengine.com/topic/migrating-from-mysql-to-sql-2005 https://forums.manageengine.com/topic/migrating-from-mysql-to-sql https://forums.manageengine.com/topic/mysql-to-mssql-on-desktop-central (this one could have been more helpful)
Execute batch file with elevated permissions?
Is there a way to run a batch file, or a program with elevated permissions? I know that when installing software, you can set up a admin level account to run as. Thanks. Dave
Active Directory Settings
Hi there, I am trying to find the settings where Desktop Central comunicates with Active Directory in order to pull up lists for users and groups. I went to make a custom group of users, and noticed that the list of users that it shows from Active Directory versus what we actually have currently, is way out of date - meaning somewhere along the line a setting has become invalidated (I'm thinking password expired), but I have no idea where to make these adjustments. I've searched Google and
Desktop Central Configuration Alerts
I am testing the use of Alerts to notify users of pending expiring passwords. I setup an alert as shown below (Pic1). Some questions about the Alerts. 1) My goal is to begin notifying the user at 7 days till their password expires, but to notify them daily until the last day. Will this Alert function like this? 2) Is the setup of this Alert perpetual? Our password policy cycles every 60 days. Will the user be notified in the future each time their password comes due for expiration in 60 days then
MDM - Multiple Devices Per User
How would you enroll multiple devices per user, such as many of our user having a iPhone and iPad? In once you enroll device under that users name, you can't enroll another drive using the username/email address.
Problems deploying Citrix Receiver 3.3 through Desktop Central.
I am hoping someone out there has had similar issues to what I am going through, but has solved the problem with deploying Citrix Receiver 3.3 to their clients through Desktop Central. Downloaded from here: http://www.citrix.com/downloads/citrix-receiver/receivers-by-platform/receiver-for-windows-33.html The installer seems fairly simplistic, although it has a few custom switches. Information on command line install is here: http://support.citrix.com/proddocs/topic/receiver-30-windows/ica-configure-command-line.html
Tray icon issue
I have noticed that on Windows XP and Server 2003 the screen will occasionally flash. This goes away when the icon is removed I believe this is also causing a performance issue on multiple devices. Is there something I should know?
Desktop Central enables you to enroll multiple mobile devices for the same user
You will now be able to enroll multiple iOS devices for the same user. To perform the enrollment steps for the multiple devices, click the following link: http://tinyurl.com/8zcouoy Once the steps are finished the additional enrollment mail would be sent to the specified user. Regards, Vijay.Ch, Marketing analyst| Desktop Central
Restriction based on IP Address (Laptops)
I need to apply a security policy only when the user is in a particular IP range and remove it when they are not. It is assumed the user will reboot when they move locations. Can this be done? Cheers, Andrew
Create a dynamic group and then apply update?
Hi there, I am new to Desktop Central, so please forgive me if this is a basic question. I am also just started this job,and I've inherited a network that is somewhat of a mess. What I would like to do is locate all the Windows machines on my network that have a certain software installed, automatically push the update. For the sake of argument, lets say the software has the name of SBN.EXE, I would like to have Desktop Central create a dynamic group of the machines it finds this installed, and
Apps not showing up in App Catalog
I'm testing out MDM with Desktop Central on my iPhone 4 with iOS 6. I've added the app "Free Translator With Voice" to the apps repository as a test and distributed it to my group. I got the email recommending I install the app, but I have zero apps available in the App Catalog. Also, I had previously added this phone and removed it later leaving me with a blank icon for a second App Catalog - how can I remove this? When I trigger the jiggling icons there is no x on it's corner.
Disconnected Network
We have a segregated lan that is not allowed to connect to the internet. LAN #1 is connected to the internet LAN #2 is disconnected from the internet. Is there a way for Desktop Central to work on a disconnected network? Would there be a way perhaps to use an external harddrive to copy the patch database and windows updates from LAN #1 to LAN #2 or some similar process? Thank you.
Patch Scan Failing
I have installed desktop central 8 on 4 computers. I have turned off the firewall on all the computer and the server. I have checked to make sure the patch download folder is receiving new updates. but every time i tell it to run a patch scan i fails. I have attached a screen shoot of the error.
Silent Uninstall Strings needed
Hi all. I am looking for some help I need silent uninstall strings for Yahoo Messenger and Google toolbar Any help would be appreciated Also, is there a resourse I can go to, to find these silent uninstall strings?
Adobe Flash Player 11.3.300.257 not available yet?
Hello community Adobe recently released Adobe Flash Player 11.3.300.257. I have synchronized the Desktop Central DB, however, at the moment only version 11.2.202.235 is offered. Is there a reason for this delay? Thanks for explaining this to me.
Run script after Installing software not working
Hi, I am having a problem with running a post install script for Microsoft Office 2010, the script is designed to pin shortcuts for Outlook, Word and Excel on the task bar and start menu. The problem i am having is that the script does not seem to run, i have tried changing the command to try and run any kind of vbs or bat and still nothing, can someone please advise what i am doing wrong or what i need to change. i have tried the following: (DCS=desktopcentralserver) <DCS>DCSWRepositoryOffice_2010Standard.WWscript.vbs
Report for users within groups
I'm looking to create some custom reports for Users that are in specific AD groups / OU's. I need the users login name, First name, Last name, and account status, account created (if possible), and last logon date (if possible). So for example, I need all that information for groups A, B, and C that are inside OU D. So I can either report on A, B, and C or D. Thanks!
Machine restarts when requested not to
Hi, Build number 80114 I am having an issue with machines asking for a restart when a patch configuration is applied and the setting do not reboot is selected. In some cases the reboot happens regardless and the machine just reboots. In the past if you selected not to reboot the user was not prompted, in the case of pc's it was then just a matter of scheduling a reboot to happen at midnight and the patching is taken care of, with laptops when the user shut down and restarted in thier normal
Report problem
When generating an inventory report for software installed on a computer there are a couple of problems with the report. First, if selecting the overall software name it fails to provide anything in the report, for example, if I choose Microsoft Office 2010, or Microsoft Office 2007 I get no machines having this installed, if I select the Outlook component then I get a list of machines. Second, why does the list of machines only show the os and not provide the software and patch level details, the
Software Report
Hi All, Some of my machines have a certain executable installed on them and I need to find out if there is a way to scan machines for it. Thanks Paul
Schedule agent upgrade
We have a subset of computers that are protected by DeepFreeze. We have worked out a monthly schedule with the I.T. manager to automatically thaw these machines so that Desktop Central has an opportunity to scan and deploy updates. This works very well. However, the problem we have is that whenever we upgrade Desktop Central itself, it then requires the remote agents to also be upgraded. We therefore need to ability to schedule the remote agent upgrade during a specific time just like we do with
Last few Highly Vulnerable Systems don't seem to complete
I have about 4 workstations that are down to two or less patches. I have deployed those patches at least 5 times and rebooted more times and they are not showing as complete. I have also performed a manual Windows Update and they find nothing Can ou help me get these cleared?
Is it Possible to select all Domain/Remote Offices when creating a configuration
Using the Add UserCollection Wizard, is it possible to select all permutations of Select a Domain/Remote Office: I need to push a common set of HKCU keys and values to all PCs known to DC but we have a multiple Remote Office and Multiple Domain/Workgroup setup. Also, user account logins vary from one PC to another. Thanks Mike
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