Can MDM devices automatically be authorized for ActiveSync Quarantine?
Greetings, We are implementing the MDM functionality in our organization using Desktop Central, and would like to also leverage the Quarantine option with ActiveSync. Would it be possible to automatically authorize devices added with MDM to be cleared through Quarantine, once it is turned on? Devices will be 90% iOS and 10% Android. We have around 700 mobile devices in play at the moment, with more on the way. It would be very handy to have this functionality, as we have a relatively small team handling
Bug - 2 Hr Delay with Scheduled Patch WOL
We have version 92119 The scheduled time in patch policies and deployment policies is irrelevant for shutdown machines, there is no point to it. Devices get woken up 2 hours after the specified time. There is no point to this and it makes trying to work out actual WOL times a nightmare. M.E have said that it's always been like this. What is the point? Is this a bug or a known 'design feature'? Note: Software configurations using deployment policies to wake up PC's work at the stated time. We have
Desktop Central 10 Fonts Lato are BAD...
I don't know if anyone else thinks this but the new Lato fonts in new DC 10 are horrible.. I converted different font into .eot .woff .woff2 format and replaced in DesktopCentral_Server\webapps\DesktopCentral\themes\styles\font (rename new ones into Lato.*) making the page display crisp text.. Don't know why DC development staff would pick such horrible font..
Software install dependent on a configuration.
Hi everybody, My organization is changing Anti-Virus Vendors and we need to do the following. 1) Uninstall the current anti-virus Software. 2) Reboot 3) Install the new anti-virus software. 4) Reboot Because it's anti-virus software, I can't have any real break between when we uninstall the current software and install the new software. I am successful in uninstalling the antivirus software through a custom script . And I'm successful in installing the software, but I can't figure out how to
GPresult through manage engine
Is it for Manage Engine to run "gpresult /h result.html" command? I'm having trouble getting this to work. I don't want to do it remotely, I want to schedule it to run on all hosts once a day.
New Office and New Domain
We currently have desktop central setup in our main office on our domain I need to demo desktop central for managing a new office location with new, separate domain. Other than setting up a distribution server and putting in the credentials for the new domain, are there any other considerations I should be preparing for when demonstrating the software?
How to remove surpluses equipment from list?
How to remove surpluses equipment from list? "Agent Version is not compatible" showing after scan but I can not see option to permanently remove surplused equipment from inventory. Thanks
Multiple connections to share not allowed
Hello guys, I need to deploy packages to the server with the Desktop Central installed. Unluckily, I can't. I am stuck with the message as the picture shown: Any solution, work around please? I have been trying to change user, change network share location etc. Still the same. ------------ Cheers, Marek
Pre-Boot option in Deployment policies
Hi all, I'm wondering if someone can help me out here. Is it possible to program a deployment policy that will perform a system reboot BEFORE the patch\software installation? Glenn Cousins, IT Manager Helix Electric
Update Manager warning when applying 92113 hotfix
My environment has an on-premise Desktop Central 9 installation running build 92099. I want to apply the hotfix to upgrade to 92133, but the update manager gives me the following warning and I cannot proceed: "This build 92113 is currently not recommended for your network. Please wait till you get latest build updates from Desktop Central." Is there a workaround for this, or could I perhaps be missing something? Thanks!
How to create a default configuration to apply to all current and future desktops?
I created a configuration to set the default browser homepage and deployed it to all current users, but I would like it to automatically apply to new users (and new desktops when the DC agent gets installed).
Patch Deployment Scheduling
I am working on creating groups for automatic deployment of patching. My goal is to have everything go to the test group for approval / disapproval. A week later have a larger group pick up the approved patches. Finally, the rest of the computers picking up approved patches a week after that. my question is, If I set the group to "scan, download, and deploy missing patches." on a specific date, and they happen to be turned off that day. Will they pickup the "scan, download, and deploy" the next
Determining Windows 10 Build
How would I determine and run a report showing which build version of Windows 10 Professional a particular computer is running? Thanks, Chris
Desktop Central 10/9 version confusion?
Hi, On the main download page for DC it now states download desktop central 10. However when you then go to click on the service packs and upgrades it takes you to the current build of 9. Am I right in assuming that the main download where it states version 10 is still actually version 9? Or have i missed something about an upgrade version? Thanks
Map a drive
Can someone please point me to some documentation on how to create packages with desktop central? I am new to the program, and I am trying to create a simple drive mapping, but can't seem to figure it out. We usually use the net use command, but it does not seem to give me that option. Struggling a bit with this program Darren
Force server to specific IP
Hello guys, I have couple IPs hanging on my box. But I would like to force the DC server to specific address. https://www.manageengine.com/products/desktop-central/desktop-central-server-ip-binding.html The above article doesn't help. After those changes, the service is trying to start (the tray icon status), but it looks like the ports change to 10 from 8020 both After couple of minutes the service stops and nothing happens. Could you help me please? Cheers, Marek.
Desktop Central errors when running patching configurations
When running some patch configurations I have a few systems that fail to take some .net patches and result in the following error - "A Patching error A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider" The systems throwing these errors are windows 2008+ servers. I'm certain this isn't a DC issue but do you have any ideas on how they may be resolved?
Cannot use "msg.exe" (Error:
I have setup a sw package for office and I need the user to call me after the setup finishes. The setup works fine. Then I added a post-deployment activity "Run script". Content of the Batch script: --- .@echo off "C:\Windows\System32\msg.exe" * Please call Admin exit 0 --- Nothing happens after the setup is completed...the deployment status is just "executed/successful", no errors mentioned.. I tested a lot and finally did this: Create a new config - Custom Script (computer) I tried several values
How to perform Reboots after SW Deployment
Hello, First: I am working with DesktopCentral for over one year by now, so I am not completely new. Still there are some point that do now work as I expect, so I would like to know, how to achieve the following two cases: How to tell the client to reboot, when the setup itself does not require this; I want to reboot the client anyway! 1. Prompt user to reboot after SW install I know I can set this in the "deployment policy": "Prompt for reboot" & let user skip the reboot. What I am looking for:
Should I be able to apply a Configuration to a Custom Group
I'm new to the product so maybe I'm misunderstanding how to go about something and hope someone can help me out. I have a site with 10 machines in it and I'd like to deploy software and configurations to just one of those machines. From the Admin tab I created a Custom Group and populated it with the one machine I want to target. On the Configurations page I selected a Configuration that runs a script from the script repository and then tried to target just the machine I want to work with by choosing
use current logged on credentials
Hello, It would be great if desktop central and any other products applicable would have an option to use the current logged on credentials of the user, or have an option where it only asked you for credentials one time and saved them as opposed to forcing a user to put in the same credentials every time for every operation. thank you -sean
Mac Remote Control not working
Hi All, I have installed my first MAC client today and everything is working bar the remote control from the Agent. You put in the reason message and hit connect but nothing happens. Windows clients are working ok. Can someone please assist? Many Thanks JB
AD Groups not syncing
I go to Reports-> Security Groups-> Choose Domain-> Select the group and it only has 2 members in it. When I go to AD it has 4 members how do I make it sync up?
How can I remove junk Metro apps?
When I manually build a machine I run a script while logged on as the local administrator that removes many of the extra Windows metro crap. I would like to accomplish the same thing using DC-MSP but have not yet figured out how to make it work. I'm open to solutions that don't include my script but work with DC-MSP and wondering how others accomplish the same thing. Here's what I normally run... CD %SystemRoot%\system32\WindowsPowerShell\v1.0\ powershell.exe "Set-ExecutionPolicy Unrestricted -Force"
Missing patches from Desktop Central
A colleague has somehow disabled Java updates from being displayed but I can't for the life of me figure out how enable them so I can approve or decline them again. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
What is supported in November 2016 - Patch Tuesday? status update
Hi Folks, Greetings from Technical Support Team. Since many customers are getting confused with this month's 'Roll-up' patches and the release process (November 2016). Here is what the team has done for a better understanding. A security-only quality update Bulletin ID Released Updates (KB) MS16-130 * 3197867,3197873 MS16-131 3197867,3197873 MS16-132 3197867,3197873,3197876 MS16-134 3197867,3197873,3197876 MS16-135 3197867,3197873,3197876 MS16-137 3197867,3197873,3197876 MS16-139 3197867 MS16-142
Unknown Error. Code : -2145124329
We a running Build No:92093 and we are often getting a error when trying to install patches of Unknown Error. Code : -2145124329 Rebooting doesn't fix it. Syncing the Vulnerability DB hasn't helped it. What's the next step?
MSI Software Deployment
When i launch my MSI standalone, the package does its thing and then exits (0) When i launch my MSI via Software Deployment, using MSI, Desktop Central executes it and reports back a status successful before the package actually finishes. My question is, how does desktop central execute the packages and why doesnt it wait for the package to end before reporting a status back to the main server ?
Facing issue in adding computers whose are part of workgroup
Hi Team, I am getting below error when I am trying to add computer from workgroup. The list of servers for this workgroup is not currently available Please refer the attached snap shots. Work group computer - windows server 2012 R2
Login issues?
Hello, Curious if anybody else is experiencing login issues with Desktop Central. I currently have a support case open but wanted to reach out to the community as well. The application and services are all running (successful agent communication etc) however; our login attempts are getting lost in the void. The page just churns as the authentication request dies in the background (both local and domain authentication.) This is not a new DC9 installation or setup, we've been running it for years now.
USB Block/Unblock Status
I pushed USB Block configurations to computers but no longer have the original configuration for it. Is there a way I can check the status of a computer's USB devices being blocked? Thank you,
Adding a computer
I have a computer that I cannot ad to DC. The error states "The specified network name is no longer available" I thought it might be an issue with the computer, so I completely reinstalled Windows, but I still cannot get this to install the agent. It shows up in my list of computers in AD, so I don't know what's going on Darren.
Associated Computers
What is Associated Computers in License management? You move computer there when license had been removed? What if you moved computer to Associated Computers section and need to move it back to Associate License Computer list? Are there reverse option? Please advise.
Manage Engin how to initial or clean data?
Hello, My Desktop Central has too much useless data. i can abandon all data so i would like to know whether it can inital or factory reset the Desktop Central. Thank you.
Need Query for WiFi MAC/ Could be wrong Inventory procedure
Hello We need to get WiFi Adapters MAC of all laptops in our network. I found there is no WiFi Adapter in Laptop Hardware if it not connected to AP. Same correct if WiFi connected - LAN Adapter removed from hardware We can see it in Inventory History - LAN removed when WiFi connected and versa Dmitry
How's to reset or clean useless data in desktop central 9 ?
Please help. (i just create too much testing data, then my boss want to clean it)
Certificate Chain not Valid
Hello, We are using desktopcentral (version 91113) with mdm integration (with the Forwarding Server version 90016). On the destkopcentral server we have a certificate signed by an internal CA (local only - not third party CA). This certificate is trusted by the domain. On the forwarding server we have a certificate trusted by Start-SSL, public side of MDM. Since beginning of december (build 910099 I suppose) we have an error showed in the desktop central server interface : Certificate Chain not Valid.
Patch Management not working 100%
Hello I discovered during a maintenance window that updates are not included in ServiceDesk Plus - MSP. Can somebody tell me if I have the wrong settings?? Patch management i ServiceDesk report 3 missing patches, not 32... I hope my settings are wrong...
OfficeUpdateError: Patch already installed
Hello, I have some systems complaining about "OfficeUpdateError: Patch already installed", if it is already installed, why it shows deployment failed? Can it just ignore it? Thanks, Zahid
Uninstall from software doesn't work
We're trying to uninstall Flash Player from the Inventory > Software > we select the radio dial next to Adobe Flash player we select uninstall we get the prompt with the uninstall switch select save and the uninstall just sits at uninstall initiated..no failure no success. What's up?
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