DC and Servicenow integration roles
Hi, We are in progress fo integration Desktop Central and ServiceNow and we want to allow itil users to manage and view all the DC dashboards. I've assigned x_manen_medc.DCIntegrationUser role to the ITIL group but members not able to see dashboards. Also, DC dashboard has several UI pages that also restricted by roles: "Security constraints prevent access to requested page" What roles should use for non-admin users in Desktop Central application? Thanks in advance
active/inactive user reports?
Is there any chance that Desktop Central can provide reports that show network monitoring / alerts or any other data that shows whether a VM user is actively working on their VM?
Delete other domain
hi , I face an issue with Managed domain , every day when the DC scan the system will found new domains and install the agent automatically . we have one domain (KAMC-RD) , the DC found 2-3 Domains ,when I delete the Pc't that install agent on other domain and delete others domain next day will recive same issue , how can we block DC to scan other domain ness to install agen to our domain only and not install the agent to other domain . thank you
KB4489886 - Not installing Windows 10 1709 March Update
The above update is failing on all test machines. According to Microsoft, this patch has now been superseded by KB4489890. However, this new patch doesn't seem available for download. It's not listed anywhere within the Patch Mgmt. system. Is this still being tested on your end before releasing?
Google Chrome releases stable version 73.0.3683.86
Google Chrome has updated the stable channel to 73.0.3683.86. This version comes with a bevy of features like the built-in dark mode, tab grouping, media key support etc. along with several bug fixes. Desktop Central now supports Google Chrome's latest version 73.0.3683.86 for Windows and Mac. If you're looking to update your Chrome to get your hands on the newest features, just look for Bulletin ID - TU-017 and Patch ID - 309264 (32-bit) and 309265 (64-bit) in Desktop Central.
Microsoft announces End of support for Windows 7
With the saying 'Áll things must come to an end', Microsoft announces that it will not be supporting Windows 7 from Jan 14, 2020. Windows 7 is the second most popular Windows OS next to Windows 10 with over 34 percent market share of all devices worldwide. So, If you're running on Windows 7 currently, we highly recommend you to upgrade to Windows 10 at the earliest to continue receiving updates from Microsoft. To upgrade your endpoints in your enterprise to Windows 10 using Desktop Central, follow
DC Free Training
Desktop Central training is spread across 5 weeks with each week focusing on a specific module. At the end of this training series, you will be conversant will all the features, the best practices in using the product and the tips & tricks for effective desktop management. Here is the schedule of the training: We conduct training in 2 different time zones. 6:30 AM GMT & 11:30 AM EST Week 1: Automating Patch Management - Apr 3, Week 2: Software Deployment - Apr 10, Week 3: Asset Management - Apr
Add Uninstall option to Software Deployment package Actions
At the moment when you have a package for an application, you have an "Actions" dropdown button in the top right of the screen which gives options of: Modify, Save As, Delete, Install User, Install Computer. Is it possible to add an action for Uninstall Computer, or Uninstall User? I know i can manually create an uninstall configuration, select the package, and select the computer etc, but it'd be nice to have it there in the actions next to Install. Anyone know if the Actions dropdown can be edited?
Desktop Central showing user installed Chrome as incorrect version
On some stations chrome is showing as the incorrect version, or even multiple different versions when only one is installed. This seems to only happen when it's installed by the use (appdata install). - Uninstalls fail from the desktop central interface. - Only the correct version shows in the users appdata folder - Only the correct version shows in the user's registry hive under windows/current version/uninstall Does anyone know where it's getting the information to hold on to these older versions
AD OU Report Incomplete
When running the All OUs report, we noticed that not all the OU's are showing up. I have set AD Report Settings schedule to run daily but still old info shows in the reports. New computers are getting agents deployed fine though.
10.0.345 download link broken?
Anyone else unable to download the 10.0.345 DC hotfix? Takes me to this url: https://uploads.zohocorp.com/Internal_Useruploads/Desktop_Central/o_1d4kksha35vfsm51pgt1tgpbef1/ManageEngine_Desktop_Central_10_0_0_SP-345.ppm And it's a 404 Error. Thanks!
Zero-day bug in Win32k component is being actively exploited
The zero-day vulnerability in Win32k component which was patched with this Month's Patch Tuesday is being actively exploited by attackers. This vulnerability was addressed by Microsoft in CVE-2019-0797 . The vulnerability: This is an Elevation of Privilege vulnerability found in the win32k that fails to handle objects in memory properly. If this zero-day vulnerability is exploited, the attacker could execute arbitrary codes in kernel mode. Solution: To stay secured from this exploit, Desktop
Copy file to appdata\localLow
Hi, I am trying to copy a file to C:\Users\%username%\AppData\LocalLow\Sun\Java\Deployment\security\ but I can't find the proper variable or proper way to accomplish this with DTC. help?
Chrome 73 to patch a huge list of critical vulnerabilities
Google Chrome has rolled out Chrome 73 for Windows, Mac and Linux. Around 60 security fixes are included in the Chrome 73.0.3683.75 update. Below is a highlighted list of fixes that address critical vulnerabilities: Workaround: Search for the following patch IDs: 309179 (for 32 bit) ,309181 (for 64) in Desktop Central and deploy them immediately to stay secure against the above mentioned vulnerabilities.
Microsoft Patch Tuesday updates for March 2019
Good day. Quick update on the March 2019 Patch Tuesday. New Security Bulletins : 2019-03 Security Update for Adobe Flash Player for Windows (KB4489907) 2019-03 Security Only Quality Update for Windows Server 2008 (KB4489876) 2019-03 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4489885) 2019-03 Security Only Quality Update for Windows Server 2012 (KB4489884) 2019-03 Security Only Quality Update for Windows 8.1 and Windows Server 2012 R2 (KB4489883) 2019-03 Cumulative Update
Downloaded Patches Store
Hello, I'm looking for the "Downloaded Patches" metadata or file that tells desktop central what files are located inside "C:\ManageEngine\DesktopCentral_Server\webapps\DesktopCentral\store". I'm moving patch files in a one way transfer from a "online desktop central installation" to an "offline desktop central installation".
New UI for MEDC Patch Management in 10.0.321
Just a suggestion and wanting to know if anyone else feels the same way. I do not like the new layout and column list from the most recent update to 10.0.321 in Desktop Central's Patch Management screen. The lumping of all the missing patches together in one column is very inconvenient. And having the missing patches numbers in dark blue is not very smart with all the rest of the text being black. The red numbers used to allow you to easily see the systems that needed patches. Now combining
Email alert only for software installations caused by the user
Hello Team. From Desktop Central, is there the possibility to configure email alerts only for software installations caused by the user? And not for automatic installations caused by the operating system. We want to be notified when a user installs any application. But we do not want to receive alerts of instalacoines caused by automatic updates (Too many emails). Is it possible to perform this filter in Desktop Central? Regards, Rafael Vega.
Display Driver Uninstaller (DDU) - command line package loops (status always in progress)
DDU download >> https://www.wagnardsoft.com/ Here is the info for CLI commands for DDU >> https://www.wagnardsoft.com/forums/viewtopic.php?f=5&t=1091 here is my package >> package will unzip and run, but the status will remain "in progress" and appears it will run on a loop until the package is suspended. What do I need to add to have desktop central indicate that it ran this command successfully without remaining "in progress"
Undoing Changes
Hi expert out there, everytime i start automate patch deployment a few of my user will get this error " we couldnt complete the updates undoing changes dont't turn off your computer. The error is for window 10 only please help me.. error picture as attach.
Update your Google Chrome to 72.0.3626.121 ASAP!
The Chrome Security team has released a fix for a highly critical vulnerability in Google Chrome (72.0.3626.121) with CVE-2019-5786 that could allow a remote attacker to execute arbitrary code and take full control of the computers. Please note that this vulnerability is being actively exploited. The Chrome security team reported the issue as a use-after-free vulnerability found in the FileReader component of the Chrome browser. The security team hasn't revealed any technical details of the vulnerability
Managing Office 365 Patches
There is a GPO for Office 365 called "Office 365 Client Management". Does this need to be enabled for Desktop Central to manage the patching of Office 365 Applications? GPO Description... This policy setting enables programmatic control of Office 365 clients. If you enable this policy, System Center Configuration Manager or other application management solutions can manage the Office 365 client. After applying the policy, you will be required to restart the Office Click-to-run service. If you disable
Installing Patch Management Windows 10 Windows Update and the Windows Store
Team, I am having trouble finding the answer to a question. When using Desktop Central's Patch Management, Do you disable Windows Update Service? If Windows Update Service is disabled, How do you get the Windows Store to work?
Last Login
Hi, Since deploying the agent to user computers - each time they login they are getting a pop-up on the bottom right hand corner telling them when they last logged in. Is there an option to turn this off somewhere within the Desktop Central application?
Desktop Central update
Goodmorning everyone, what is the latest version available? 10.0.328 https://www.manageengine.com/products/desktop-central/service-packs.html?dci&did=45-1224-2018-06-03-13-59-35-68718 or 10.0.342 https://www.manageengine.com/products/desktop-central/service-packs1.html?dci&did=45-1224-2018-06-03-13-59-35-68718 Thank you
How to manage Linux screen lock after inactivity with ManageEngine Desktop Central
Hi, there I'm new to ManageEngine Desktop Central, which we're using to manage PCs in my company. There're around 40 Linux PCs(Mainly Ubuntu) managed by Desktop Central. We want to achieve auto screen lock after certain period of inactivity, but failed to sort out how to make that happen. Anyone has similar experience on this? Thank you very much. Regards Yaohui
ServiceNow Integration problem
Hi, Two weeks ago we started testing integration ServiceNow and Desktop Central. User validation was OK. But the last couple of days we can't validate ServiceNow user in Desktop Cental when trying to pair them. We are getting an error that Privilege validation failed - Ensure that the user has permission to process SOAP request. But ServiceNow user has all required permissions like SOAP, user_admin, and Asset. We also tried to use ServiceNow admin account which has more permissions than needed in
Downloading attachments for technicians does not work using the "File Upload" Custom Fields
Hello Team. In the Desktop Central console v10.0.239 we created a custom field called "File Invoice" of type File Upload. Both Administrators and Desktop Central Technicians can attach files to this custom field successfully. But the download of the attachments only works from the Administrators profile. It does not work for other technical profiles. When we try to download the attached file using a Technician profile, it does not work. The Web page appears in blank. How can we download the attachments
ServiceNow and Desktop Central integration
Hi, Where I can find full documentation about servicenow and desktop central integration? I want to know how integration works, what data in what CI will be placed, how it works with custom fields which not out of box, etc. I need more details about how integration works than was descibed there https://www.manageengine.com/products/desktop-central/help/configuring_desktop_central/servicenow_integration.html Thanks in advance. Dmytro
Failover Distribution server
Hello, Could I set up something like failover distribution server which will be working in case of any failure of primary DS server in the local office? Thanks.
Problem " 8020 8027 8443 Ports are in use. Hence could not start forwarding server"
Hello, [имя]. I've had a problem during desktop central forwarding set-up. After certificates have been installed an error occured, that said " 8020 8027 8443 Ports are in use. Hence could not start forwarding server". I can't finish the set-up process due to this error. I've been following the instructions. Could you give me an advice on this issue?
Chrome Updates
Latest Chrome Updates in Desktop Central Indicates Reboot Not Required, but when update is installed Patch details indicate a Reboot Required. Anyone else have this issue? Sample dcpatchinstallaccesslog from 1 system
Windows and Third party patch alerts/reports
We currently own the Manage Engine products listed below and I wondering which I can use to accomplish what I need. ManageEngine ServiceDesk Plus ManageEngine DesktopCentral ManageEngine EventLog Analyzer What I'm trying to accomplish: We have 3 server groups. Group 1 will get patches applied on Wednesdays, group 2 will get patches applied on Thursday, and group 3 on Friday. What I'd like to do is have a separate report generated for each group showing what windows and application patches are available.
Getting confused and frustrated, very frustrated,
I am trying to manage the patches in our environment with Desktop Central. I thought after reading the documentation, I understood it, but apparently, i don't. Last month I created a test group in which to test patches on. The test and approve was created so after 5 days, the patches were automatically approved. I then created 3 groups for automated deployment. Production and 2 sub groups based on different time frames. Everything seemed to have gone well. We hit an 80% success rate in patching
Upload Win10x64 v1809.
Hi, I'm trying to upload the. iso 106458-Win10_1809_Pg_enterprisex64. ISO, no error appears, but is not completed. is something wrong? I renamed the file.
Preserve inventory info but remove PC from patch management
Is there a way to remove a PC from patch management but still retain the inventory information ? The reason for this is we have some PCs no longer on our network but I want to retain the hardware inventory info so we can see at a glance if they are fit for use at a later date, but in patch management they are displaying the fact they have lots of missing patches and this is disguising the true patch management statistics. Is it possible to remove them from the current scope of management but keep
DS on remote site!
Hi, I have a doubt. I have the central desktop DS installed on a remote site, however I tried to apply the USB block and does not work, nothing happens, always ready to execute. Does the remote site need to be connected to the primary site? Like VPN? The ports are not blocked, I have already checked the agents on the remote site.
Windows 10 update to 1809
Hello, We have a part of computers with Windows 10 operating system version below 1803. How can we upgrade them to version 1809? From version 1803 updated without problems. We are using DC version 10.0.328. Thank
Microsoft now prefers SHA-2 algorithm to patch Windows legacy OS versions
Microsoft has said in an official statement that it will be ruling out the support for SHA-1 algorithm and will migrate to SHA-2 hash algorithm for code-signing purpose. So, Customers running legacy OS versions (Windows 7 SP1, Windows Server 2008 R2 SP1 and Windows Server 2008 SP2) will be required to have SHA-2 code signing support installed on their devices by July 2019. Any devices without SHA-2 support will not be offered Windows updates after July 2019. Microsoft will be releasing updates that
Force reboot after applying an install patch even if the user is not logged in
I'm trying to create an automated security update (istall patch) and force the reboot the computer after the updates have been completed, but there is only the option to force reboot after first log in by the user. Is there a way to automate and force the reboot upon the completion? Is this option only on the liscensed version or is there another peice to desktop central that I'm missing that can force the reboots after completion for me?
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