DS on remote site!
Hi, I have a doubt. I have the central desktop DS installed on a remote site, however I tried to apply the USB block and does not work, nothing happens, always ready to execute. Does the remote site need to be connected to the primary site? Like VPN? The ports are not blocked, I have already checked the agents on the remote site.
Windows 10 update to 1809
Hello, We have a part of computers with Windows 10 operating system version below 1803. How can we upgrade them to version 1809? From version 1803 updated without problems. We are using DC version 10.0.328. Thank
Microsoft now prefers SHA-2 algorithm to patch Windows legacy OS versions
Microsoft has said in an official statement that it will be ruling out the support for SHA-1 algorithm and will migrate to SHA-2 hash algorithm for code-signing purpose. So, Customers running legacy OS versions (Windows 7 SP1, Windows Server 2008 R2 SP1 and Windows Server 2008 SP2) will be required to have SHA-2 code signing support installed on their devices by July 2019. Any devices without SHA-2 support will not be offered Windows updates after July 2019. Microsoft will be releasing updates that
Force reboot after applying an install patch even if the user is not logged in
I'm trying to create an automated security update (istall patch) and force the reboot the computer after the updates have been completed, but there is only the option to force reboot after first log in by the user. Is there a way to automate and force the reboot upon the completion? Is this option only on the liscensed version or is there another peice to desktop central that I'm missing that can force the reboots after completion for me?
Mac and Linux Remote Connection
Hello, I have a problem when I'm trying to connect to some mac and linux machines. All time I see a green screen as shown on the screenshot
Adobe releases an update to fix a bug in their Zero-day patch released a week ago
After the update that was targeted at fixing the zero-day vulnerability, failed to patch it, Adobe has released another patch to fix the critical information disclosure bug in Adobe Acrobat reader. This zero-day vulnerability which was tracked as CVE-2019-7089 was reported by a security researcher on Jan 26 which could lead to disclosure of sensitive information. On Feb 12, Adobe tried resolving this issue by releasing a fix for this zero-day bug. But the security reacher found a by-pass in the
Windows 7 Updates and SHA2 Support
MS will be delivering SHA2 code signing support for Win7 updates in March with SHA1 support removed by September https://support.microsoft.com/en-us/help/4472027/2019-sha-2-code-signing-support-requirement-for-windows-and-wsus Will this have any impact on DC delivering patches? Mark
Logs issue fixed - Update to the latest hotfix
There was a password printing issue in our logs, which is now fixed. There's no printing of critical data in the logs any more, we have ensured with thorough testing that the logs are cleared of any passwords. Our customers can upgrade to the latest hotfixes as applicable. Security is our foremost priority, and we will strive to upkeep our users' security. Thanks for your understanding and continued support. Request users to update to the latest builds. You can learn about it here. https://www.manageengine.com/products/desktop-central/vulnerability-in-log-files.html
How long is User History Saved For?
In desktop central, I can see login data for computers by the users name. Question is how long/how far back does the data go? I want to make sure I save at least 365 days worth of user detail, specially when a user logs in/logs out for a desktop for auditing purposes.
Upgrade Build 10.0.329
It is possible to update to version 10.0.329 from 10.0.240 directly
Software Metering in DesktopCentral
Hi I have a question regarding the software metering in DesktopCentral. I saw that there is a possibility to do software metering - but it doesn't work as I expected it to do. The first thing is I have create two different rules to test the metering - the first is for Firefox the second one is for Adobe Acrobat DC Reader - both are not showing any results in the Metering Report. My question is why is there no possibility to measure all software usage frequency without configuring any non working
office 365 updates
How does patching computers with office Microsoft Office 365 ProPlus - en-us work? would computer with this get updated automatically through APD? I have recently installed a computer with office 365 and it is not showing any missing patches. The version I have shows i am running version 1808 build 10730.20264. I see other patches under supported patches, is there something I have to do so that it finds missing patches for office 365?
Notify users which use outdated versions of software
Hallo, is there a way to automaticly notify users which use outdated versions i.e. of chrome because they never close chrome? This would be a huge help delpoying updates.
Limit Bandwidth for patch distribution
Hi all, We have about 1000 machines being managed by Desktop Central over multiple distributed offices. I am only running one Desktop Central server to push out all of these patches. When i do a mass update, our WAN links out of our main office is flooded with Desktop Central traffic. Without installing distribution servers, is there a way i can limit the bandwidth that desktop central uses to push out patches to each workstation? Cheers,
Windows 10 1809 update
Any ETA on when this update will show up in patch management?
Internal harddisks are blocked
Hi, If I deploy secure usb configuration to devices, all internal harddisks that their identification is set as scsi in windows are blocked, how can we solve this problem.
Documentation enhancement for macOS Agent installation...
The following article is setting people up for a fail, as it misses several prerequisites: Managing Mac Computers https://www.manageengine.com.au/products/desktop-central/help/configuring_desktop_central/managing_mac_os_computers.html#Mac_Agent_Requirements The prerequisites that are missing from this article have already been documented by you, but are only mentioned in the KB article that everyone will, inevitably, be directed to, when following your above instructions and failing to get the agent
Agent Deploy with windows GPO
Hello, everybody, I'm trying to install the Central desktop agent through GPO. I am following the steps indicated in this link: https://www.manageengine.com/products/desktop-central/agent_installation_windows_gpo.html?dci&did=45-1224-2018-09-17-15-23-23-39979 doing everything like the manual says, I can't get anything installed. My first question is this: The number of build that you see on this page has nothing to do with what we have on our server which is the latest version there is currently.
Cannot delete software package
Package cannot be deleted. It is published for the following groups : All Users Group For the life of me I cannot figure out how to remove this software package from the All Users Group.
Help to export client proxy settings
I need a .bat to export the internet proxy settings explore 11 and I save it in a .txt file or I can query a specific proxy.
Disable Wake On Lan
Does anyone know how to completely disable Wake On Lan? I urgently need the Desktop Central server to stop sending these packets. I've checked and disabled WOL everywhere I could think to find it, tasks, patch management, agent settings, etc. I could have missed something. Thanks all! Eric
More information: Error Message: Unknown error code 1030
Is there any more information on this error code? I have a handful of machines that aren't getting particular patches, that generate this error code. However, those particular patches are installing on other computers (same make/model/specs) as the ones that are failing. The machines that are taking said patches have the same internal configurations as those that are failing to install the patch. The provided *KB doesn't provide a lot of information to help resolve the issue.
CSV import for "Remote Offices" and "Ip Scopes" not working
Hi i cannot seem to find a way to import via CSV Remote Offices and Ip Scopes in the Scope of Management section of the system. I get errors like this for fields which are copied and pasted from the example documented. - Header name(s) " REMOTE_OFFICE_NAME " are not allowed I have been sure not to put quotes or double quotes as documented. What are the correct field names? Is the functionality working? Where i can find logs about the import process that might help me better understand what
Office 2007 unistall
Hello. How can I unistall all Office 2007 (SmallBussines) on all of my PC's using SoftwareDeployment? I don't know how to make commands and .xml file for unistall. I only did installations with SoftwareDeployment and all work like charm, but I can't figure how to uninstall anything. Please help
SAFE, SECURE, PROPER way to open firewall for managing roaming DC agents
Can we get a setup of instructions for safe, secure and proper way to open firewall to manage roaming DC agents, the biggest concern is ensuring the DC management interface is safe from brute force attacks.
Apple FaceTime's critical eavesdropping bug
A critical bug has been discovered in Apple FaceTime that transmits audio(in certain cases video) to the caller despite the recipient not having accepted the call. This vulnerability was first discovered by a 14-year-old kid who found that he could listen to his friend's conversation, even when the call wasn't answered. This incident was tried hard to bring into Apple's attention since Jan 20 by the kid's mom but was in vain. On Monday, Jan 28 this incident was finally brought to Apple's focus by
macOS Mojave 10.14.3 Supplemental Update for FaceTime bug
Apple has rolled out macOS Mojave 10.14.3 supplemental update that fixes the FaceTime bug that let people eavesdrop on unanswered group video calls. Besides, the macOS Mojave 10.14.3 supplemental update addresses another security issue involving Live Photos on FaceTime. Apple didn't disclose any information on that issue yet, but ensured that it's been fixed in the new update. Workaround: You can deploy macOS Mojave 10.14.3 supplemental update to resume using FaceTime without any issues. To deploy
How to modify custom reports and custom alerts and is there an SQL Query Wizard
Did a thread search and didn't locate an answer, so i am starting this. I've already configured a custom report for our distribution servers, however, there are a few fields I need that aren't available. Currently, the Sub Module is set to Computer. (Is there a way to select from multiple Sub Modules for one report?) I have selected my criteria for searching ad have selected my columns. The report is nice, it's scheduled for daily email. The issue I have run into is the Agent Version. This only
DC-Server Web console starts on login
Hello, It seems I have a bug since the build 323, although I uncheck the "Start Web Console on Service Startup" on the tray icon of the DC-server, I keep have the web console opening on logon. I see in the registry (HKLM) that the setting is not set when unchecked, and is visible when checked. I updated to build 342 today, no change. Is there a way (another registry setting I don't know) to prevent the web console to open on logon? Thanks. Sylvain
Secure USB
Hi, I had a problem with my central desktop server and had to reinstall. Some computers had USB locked, even removing the agents and not having but this configuration of USB lock is still blocking. How do you solve it?
Agent Install
I have about 140 Laptops/Tablets in the field. Many of them have not connected to the corporate network in quite some time. I have the install in a ZIP that is accessible from our corporate website. The issue I have is our users do not have Local Admin rights. In looking at the setup.bat file it requires it to be run as an admin. I need a way to get the BAT file to run itself as admin without a UN/PW prompt (I can provide that info for the script) or a separate BAT file that will set the Admin
Font size in notification popup
Hi, I was wondering if it's possible to modify the font size of DCs patch notification. Sometimes the font is very small especially on 4k screens. Not only the message itself is very small then also the button text is very small. Best regards, Daniel
Mac/Linux Agent Installation not supported through DS.
Hi, Do you plan to add possibility install and manage Mac and Linux machines through DS?
Server changes to wrong IP address
Hi, I've been struggling with getting Desktop Central to use the correct IP address on the machine it's installed on. It also runs VirtualBox so it has an interface for that and Desktop Central want to use that IP as the address it starts on on the real interface address. The alert on the Home says "Desktop Central Server IP has changed Desktop Central Server IP has changed from 10.1.1.100 to 192.168.56.1. Update the new IP Address to ensure proper Agent-Server communication. Update Now" 10.1.1.100
How to change/set New york location in hotspot shiled 7.0 elite
Hi, this is emma, currently am using (windows 10 pro ) hotspot shiled 7.0 version elite. the thing is my IP were blocked that is reason why am using Hotspot shiled.. to track the rankings of particular training pages like Vmware Training., Data science training etc.. for NEWYORK Location.. Now the problem is whenever i set location USA in hotspot shiled it is showing different different locations of USA.. like losangles and dallas, texas,, so the search ranking are showing different location
Desktop Central using wrong IP address on server
Hi, I have this message on Desktop Central when I login to the web console, Desktop Central Server IP has changed Desktop Central Server IP has changed from 10.1.1.100 to 192.168.56.1. Update the new IP Address to ensure proper Agent-Server communication. Update Now 10.1.1.100 is the address it should be on, the IP hasn't changed. 192.168.56.1 is a virtual interface for a VirtualBox. Desktop Central show not be using that address. 10.1.1.100 is the real network interfaces IP. How can I make sure
Add clients based on IP
Hi, I have just recently decided to give Desktop Central a try - but I am already failing in adding at least one client. Maybe I am just doing something fundamentally wrong: - I added the client using the SoM page - using its fully qualified name (note: I am not running MS Active-Directory, my client PCs are not part of a Windows domain - i thus just added their workgroup). The name I am using is the one that can be successfully resolved using my local router (tested with nslookup in a Windows shell)
copy and replace file using file configuration
I have a file i need to replace on computer that are outside the network. When I use the File Folder Operation (Computer) I do not see any option when copying to replace the file. The file I am copying is the same name as a current file in the location. If I do delete file and then add more file / folder and hit the copy radio button it will not let me select copy using http. Since these computers are outside the network i can not copy the file from network share. Is there any way to either
Architecture to Inventory
Have a structure to your inventory of computers that mimics AD or can be customized. You can filter by group but only static group but not dynamic group. Even filtering by dynamic group would be helpful.
Windows 10 hardware inventory not working
Hello, I've deployed DC in customer's environment. AD 2016 with couple of Windows 7 and Windows 10 desktops. Deployment went well. Patch inventory works well on both Windows 7 and Windows 10 computers, but hardware inventory does not work on Windows 10. Troubleshooting on Windows 10 computers shows only warning regarding Defender AV. But Defender was disabled in GPO. I have no idea how to make the hardware inventory to work.... Any suggestions? regards, Wojtek
Next Page