How to disable web manager on WAN
Hi, I'm open port 443 outside internet for connect Agent, but i dont want people access website manager from outside. How to Agent can connect server without access manager website? Thanks!
SDP Data Listener Folder
We have found a folder in our UEMS DesktopCentral_Server\webapps\DesktopCentral\dc-queue\sdp-data-listener which has over 7 million 1KB text files in it. Can it be deleted as we want to move the server and this is causing major headaches when transferring
Office updates failed to download to server
Since we're all going to be updating Office, others might have this problem too. When I try to update (trying the Feb Office updates), I get "The http status code returned from web server : 404" in Endpoint central. how can I fix this? thanks. image
Patch Tuesday March 2023- Supported Updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2023-03 Security Only Quality Update for Windows Server 2008 Systems (KB5023754) (ESU) 2023-03 Security Only Quality Update for Windows
[Analytics Plus free webinar] The 5-step plan to establish capacity planning for your IT
Hello folks, We're excited to bring you our latest webinar on the 5-step plan to establish capacity planning for your IT. Date and time: March 30, 2023 2pm AEST | 10am GMT | 10am PST Why attend this webinar? To stay ahead of the game, organizations must
XTS_AES_256 Bitlocker Policy
Hi, Is it possible to force 256bit encryption using the Bitlocker management tool? The options seem pretty limited at the moment. Thanks
Connection Error (401)
Hello guys, i have an issue with only 1 client of ManageEngine Desktop Central (i have 140 client and no issue with those). The client is offline and in Troubleshoots tool i have this error: ipaddressServer:port Failed remote Server error (401) Not Authorized.
install desktop central do'nt star application program
Desktop Central built on window 2016 server , but Desktop Central not star , can't open web center locahost:8020, whether Desktop Central can't call the apche, tomcat, nxginx, database。 How shold i solve these problems!
Asset Reporting
Hi, Is there an option to have a report for computers which can be used to report on all computers and their attached hardware? I can find this information easily enough by clicking on each computer in Inventory, to see the the computer details and then
EndpointCentral Security Addon: Endpoint DLP policy deployment "stuck" on deploying
Following the addition of the Security Addon to EndpointCentral, I've been experimenting with the Endpoint DLP functionality. While I initially had no issues deploying a few test policies, I'm now at a point where, even after several days of waiting,
Can you trigger a reboot of Server A if Server B reboots?
I have a set of Oracle servers and SAF servers. For this I will name them as such: OracleServer1 SAFServer1 If I want to automate updates for OracleServer1, I have it setup for our maintenance window along with a script that stops before a reboot and
APD Slow to report as finished
Hi, We're noticing recently that ADP tasks are getting very slow to report they've completed despite us knowing the patch has installed. As an example we often find we're trying to install an application but under the execution status tab it says "deployment
Tenable SC Intergration
Hi, I saw an article of yours about API integration with Tenable IO but does the same exist with Tenable SC? We're running on-premise versions of both Endpoint Central and Tenable. Thanks
RHEL pinned version 7.8 getting patches for 7.9 version
Hi team, Recently we have noticed that linux patches for RHEL 7.9 versions can be deployed on RHEL systems pinned with version 7.8. Normally shouldnt be the case. Is there a known issue about this? Best Regards, Bionid
how to see Configurations applied to a certain computer?
I think I have found this before. this AM a user complained about having an Endpoint Central update and reboot forced on them. I'm trying to research what configuration was just applied as I don't see a recent configuration that applies to them. I think
Move Computer between Custom Groups
Hi team, Is there a script to move a computer from one custom group to another. I want to implement it as a script on the post-deployment of a APD. Best Regards, Bionid
API Error Code 3010
When attempting to install patches via API (api/1.3/patch/installpatch) , I'm receiving the following error message. The patches are all Windows platform patches. I'm assuming it may be that the patches are not of the same type that it is not happy about.
Emergency mitigation this morning - something about client updates
Did anyone else get a yellow banner when they signed into Endpoint Central this AM ?!?! I should have paid more attention. it was something about clients updating, it was pushed via the Emergency mitigation service. there was a button to Restart services.
Service Desk and Endpoint central Integration license gray area
Recenly we migrated Service desk plus from version 11.0.X to 14.0.X and integrated Endpoint central server. Since its unified agent, it started to consume one license from endpoint central server and also from Service desk plus to record the asset. So
How do we know when we are eligible to upgrade Endpoint Central 10.1 to 11?
We are currently on 10.1.2228.19, how do we know when we are eligible to upgrade to 11? Also since this is upgrading to a new version (10 to 11) is it going to take longer than a standard hotfix update or about the same? We just need to know how long
Latest Update Detected as HackTool.Win32.PAExec.aa
When applying the latest update TrendMicro detected the files C:\ManageEngine\dc\DesktopCentral_Server\webapps\DesktopCentral\agent\64bit\OSD-RemoteOffice.zip as HackTool.Win32.PAExec.aa. Trend Says it fixed it but I am not sure. I will be sending the
Older version of service pack
Hello, How can i find an older version of a service pack? I would like the service pack for build 10.1.2228.20. Thanks in advance, Pradip Chaudhari
"Computer not in contact" and "Computer deleted" Behavior
I am starting to see messages stating "computers not in contact" and "computers deleted". I'd like to learn the behavior of the system if an agent doesn't check in on a frequent basis. For example, we have spare laptops that have the agent on them but
Replication Policies and Remote Offices
Hello, I've got two quick questions regarding Replication Policies and Remote Offices. 1. If I am not using a Distribution Server, will the replication policy still work? We are trying to throttle the connection to and from the Central Server from certain
Where are software deployment logs stored on endpoint?
I want to check the status of a current deployment. Which log can I open on the remote machine to check to see if it's started? Looking in C:\Program Files (x86)\DesktopCentral_Agent\logs
Auto Logon does not work with EndpointCentral installed
I have been trying to setup a computer to auto login using the SysInternals AutoLogon.exe from Microsoft. The configuration works excellent until I add Endpoint Central to the computer, then it no longer auto-logins on boot. Is there a setting or configuration
Can't stop the EC Server service from the EC Server System Tray icon...
Having just updated to the latest build 10.1.2228.26, I am unable to get the Endpoint Central services to stop, when initiating it from the "Stop Service" context menu when right-clicking on the CE Server icon in the Windows System Tray. The error I get
Web console
Hello, I had upgraded my endpoint central to 10.1.2228.26 and was able to connect to the console securely. Then, a couple hours later, the web console is now saying your connection is not secure. I am accessing it internally by the way. How can I get
Patches still with status "Yet to be downloaded" after several weeks
Hi, How do I diagnose the patch status "Yet to be downloaded" even though it has been approved for several weeks and I have systems with the patch(es) missing. Also the patches aren't superceded. Thanks,
Cancel a currently running software deployment
Will moving it to the trash and deleting it stop the current installation?
How to upgrade Endpoint Central 10.1 to 11
Hi, In this page I can't see service pack for upgrade to Endpoint Central v11. 1. Is there any service pack for upgrade to latest version or no? 2. What should I do to upgrade to v11? 3. Is version 11 of the UEM stable? Thanks
Wildcards in custom groups
Hello, I am attempting to add machines to a dynamic custom group. The machine names all start with ProdX- and i want to group the machines into 50 machine groups where ProdX-001 and ProdX-049 are in the same group, ProdX-050 and ProdX-099, Etc. Is there
Endpoint Central Agent Removal from Single PC
I have a single PC that is having problems with Remote Control. I have tried to uninstall the agent through Agent > Computers > Uninstall Agent. Which fails with "An SSL Error Occurred". Agent shows as online, but basically cannot do anything with this
Can Endpoint Central check a Registry Value DATA (not Value NAME) in software package pre-deployment checks?
I have this problem in Endpoint Central (Server version 10.1.2228.20): I need to create a software package (for EXE) where, in Pre-Deployment phase, it checks the Value Data of a Value Name (EC-Pre.jpg attachment) Actually i can't see this option in Pre-Deployment,
New 10.1.2228.20+ Agent is an .EXE, and I need updated instructions for deploying by GPO.
New 10.1.2228.20+ Agent is an EXE, and I need updated instructions for deploying by GPO. Is there an updated FAQ/KB/Document for deploying the new, cleaner .EXE Agent with GPO Startup Script? The documents I found on your website reference the old MSI
Adding new Remote Office in Endpoint Central
Hi everyone, Do i need a domain trust between two domains if i create a distribution server to a remote office located on a different domain than endpoint central? Or only need to open port 8383 on the firewall between endpoint central and DS? Best Regards,
is there a fix for CVE-2022-42889 on Endpoint protection
is there a fix for this: C:\Program Files\DesktopCentral_Server\Patch\ManageEngine_Desktop_Central-10.0.0-SP-2119.10\SERVER\lib\commons-text-1.8.jar our system is currently on version 10.1.2228.20 Thanks
One time automatic patch deployment
Hello everyone, Is there a possibility for a machine to be patched automatically with all the approved patches directly after agent is installed and machine shows in endpoint central? Best Regards, Bionid
Patch Tuesday February 2023- Supported Updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : KB5022783, 2023-02 Security Only Update for .NET Framework 4.6.2 for Windows Server 2008 SP2 (KB5022526) (ESU) KB5022783, 2023-02 Security
DesktopCentral inventory reporting software packages twice on each PC
DesktopCentral software inventory is reporting many packages twice in the displayed list for each PC. This means the inventory lists are long as each software item is listed twice, and those that are licensed are reporting twice as many licences in use than there should be. I'm sure it didn't used to do this when we first started using it. Has anyone else experienced this behaviour and have a solution ?
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