SLA is not reflecting properly in Appmanager console
HI Expert, can you please help me to understand SLA configuration in AppManager. Or Where should I configure SLA. Thanks & regards Prasanna
How to get REST API Monitor Respond status code like 200 , 4xx , 5xx ?
Hi : I use REST API Monitor to monitor our company API Status. But I can not find the respond status code like 200 , 4xx , 500 on Dashboard. Dashboard only show respond time . Thanks a lot ,
Custom reports
Hi, I have few monitors for long time, a couple weeks ago I grouped it to a new group and now I want to create availability report for last year. However, report shows info only from date when the group was created. It is possible to create some report which shows availability info from few monitors?
Actions to send messages to Sprint & Verizon Phones Stopped
My actions are set-up as an "e-mail" to xxxxxxxxxx@@messaging.sprintpcs.com as well as xxxxxxxxxx@vtext.com I have never had issues, alerts would go out perfectly. But now, as of about a month ago the actions can no longer send alerts to Sprint or Verizon, it just stopped working. Does anyone else have this issue?
Register now for Applications Manager's free training series!
Hello IT folks! Mark your calendars for Applications Manager's free four-day training program on Jan 24th, Jan 31st, Feb 7th, and Feb 14th, 2018. With our industry experts, let us together help each other understand the nuances of Applications Performance Monitoring with Applications Manager. Distributed across four days, split into agendas covering every critical aspect in complete detail, this training will enrich your IT teams already working with Applications Manager as well as other employees
IBM MQ V8 monitoring QMgr for the number of active server connection channels and threshold alerting
Can ME/APM monitor the number of current/active MQ svrconn channel connections for a particular instance, say XXX.SVRCONN channel name and alert when a certain threshold is met.
Websphere monitoring using non recommended performance monitoring
Hi I have noticed that WebSphere monitoring required an old perfmon servlet based app to be installed, which is no longer recommended, and they sujest to user the new PMI( performance monitoring infrastrucure) for better management and monitoring of WebSphere instance. plus the new method is agentless. we dont need to install anything on the websphere profile links https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tprf_pmi.html https://www.ibm.com/support/knowledgecenter/en/SSAW57_8.5.5/com.ibm.websphere.nd.doc/ae/tprf_pmijmx.html
Appmanager is slow
Good morning, Sometimes my appmanager is slow, take a long time to bring me a request... I would like to know what is minnimun features for applications run well, and what can I do to better its performance... Cordially, John Jiménez
Decrease SMS Verbosity
Can SMS alert messages be configured to be more succinct? For instance we are getting "roealc001w Warning – Monitor of interest : roealc001w Attribute of interest : Health Message: Health of roealc001w is warning Root Cause: CPU Utilization 55 > 50 % (threshold)." We would like to send "roealc001w Warning – Cause: CPU Utilization 55 > 50 % (threshold)." This is our alert template $MONITORNAME $SEVERITY $THRESHOLDMESSAGE Thank you, Josh
Metrics from ER- Model AppManager
Estimate, I need to take a few metrics from the database of Aplication Manager, I'm building a DataWarehouse. First I need how to get the Machine's IPs from the database of AppManager. Is It possible? Thanks.
Cannot associate a monitor to subgroup
Hi, I tried to add a monitor in a Sub-Group but send me the next message. But the monitors are selected. What happend? Thanks & Regards! A
Error count WebSphere
I am monitoring IBM WebSphere 7.0 through APM . It trend shows error count more than 100 in my war. But how to find exact error root cause
List monitor and monitor group
Hello, How can we retrieve a list of the monitor groups and subgroup created (ID, Name). Same question for monitors (ID, Name, Type, MonitorGroupsID)? I assume we can retrieve these informations using the database. So, is it possible to have the ApplicationManager database schema? Thank you in advance. Fabrice
Applications Manager - Office 365 monitoring: Beta released!
Hey everyone! We have been working on introducing support for Office 365 services and we are glad to announce a beta version of Microsoft Office 365 monitor. The beta build will have capabilities to monitor, Sharepoint Online server Exchange Online server Skype for Online server We are working on the GA version with deeper capabilities. In the meantime, feel free to test the build in your setup and drop us a feedback. We will try to ensure that the full version incorporates your suggestions. You
IBM Websphere monitor showing false status
web sphere monitor was working fine but recently showing always up although sometimes system goes down without giving the correct availability and health status on APM tool
Not able to collect the data for Memory,Disk attribute using SSH mode
Hi, I have the next server with the message. What I need configurate to see the information? Thanks & Regards!
Detect anomalies in your application performance
The dictionary definition of an anomaly goes something like this- Anything that deviates from what is standard, normal, or expected. Anomalies in IT usually point to something that needs our immediate attention. For example, 2 continuous failed login attempts on a business critical server might be normal, but 10 continuous failed attempts is an anomaly. An office router sending 10 GBs of data per hour on a work day is normal, but is an anomaly on a non-working day. It is easy to miss these anomalies
APM - Not able to collect the data for CPU,Disk,Memory attribute using WMI mode
Hi, I have this incident with a monitor windows and show the message "Not able to collect the data for CPU,Disk,Memory attribute using WMI mode" why this happend? Thanks & Regards!
add data to email alert Appmanager
Hello, as I can add more fields of information, the AppManager is installed as plugins to Opmanager Example Additional information Call to Phone : +xxxxxxxxxx Mail: xxxxxx@xxxx.xx Machine Name XXXXXXX S. O. Linux Date Sat Oct XX XX:XX:XX
APM - Severe Error Processing request - Shut Down
Hi, My instance of APM show the next message in wrapper. log and after stop service. I need do a extra configuration? Thanks & Regards! A.
App Manger License
Hi Team, We have a perpetual license for Manage Engine Application manager, we are migrating the AM to new servers, Can you please confirm where is the License located in the admin server machine or portal, Inorder once we install and configure the Admin server on a new machine we have the license.
APNS Certificate Expiry: Upgrade Applications Manager for Apple’s Push Notifications
The Apple Push Notification Services (APNS) certificate that Applications Manager uses expires every year and must be renewed. This is just to make sure end-users do not face any discrepancy with their push notifications. Applications Manager’s last APNS certificate expired on 10th of October, 2017. Consequently, users running older versions of Applications Manager will stop receiving push notifications from Applications Manager on their iPhone effective from the 10th of October, 2017. Who will be
Alarm "blackout"
Is it possible to have alarm "blackouts" i.e. the alarm does not get triggered/raised during certain times? For exxmple, we have a CPU usage alarm on a server which works fine, but every night when the server is backed up between 10:00 and 11:00, the CPU usage triggers the alarm. It would be good if we could blackout the alarm during this time as we know the reason for the high usage, but have it trigger at all other times. Is this possible?
AppManager and Sharepoint 2016
Good afternoon, i am looking for a product to monitor our Sharepoint 2016 environment and i was wondering if AppManager had any plans to include this in future releases. Currently only 2013 is covered. Many thanks
Can I change downtime to scheduled maintenance after the fact?
If an administrator doesn't create a scheduled maintenance window and Applications Manager records the outage as downtime, can we change that to scheduled maintenance later? I don't see a way to do that, as I can't create a maintenance window in the past. If we are going to use Applications Manager to report downtime, we need a way to do this or the availability numbers will be incorrect. I did see that I can delete a downtime record, but I just want to be able to mark it as scheduled/planned instead
trouble restore PGSQL DB from Linux to Windows server
Hi. im installing Application Manager on Windows Server to replace the old one on Linux but i can't restore PGSQL on Windows, hope you guys can help me. Details: - im running AM build 13300 on Redhat 7.1 and i have backup PGSQL DB successfully - I installed another AM build 13300 on Windows 2012 but when i restore DB it didn't do anything and i cant find what's the problem. this is the log after i run RestorePGSQLDB.bat C:\Program Files (x86)\ManageEngine\AppManager13\bin>RestorePGSQLDB.bat "C:\Program
REST API - how to retrieve/create Web Service monitor and linked operation
Hi, I'm currently taking over the management of the Applications Manager at my client, and would like to automate as much as possible the creation/update/review of the monitors. I've looked into the REST API and was able to easily add some monitor types (like Java Runtime), but haven't found a way to do the same with WebService monitoring. I can retrieve them, but I'm not sure how to create them, and more specifically how to add an operation to it, to allow a specific method check with body and validation
Linux / VM Monitor Does Not Report Memory Metrics
Hi. A week ago, we virtualised a LINUX server with Oracle VM Server / Oracle VM Manager, but we noticed that the monitor is not reporting MEMORY usage metrics. Since that day that the Physical server happened to virtual there is no trace in the graphs. It should be mentioned that monitoring CPU, Disk, etc. if they are running. They could guide me if the cause was server virtualization? or if there is any alternative to receive metrics memory? Note: The IP that is monitored is from the VM and not
APM database RAM issue
I am using Ms SQL with A PM. But after passing w Few days itsit consumption of RAM became high and high even I have to restart the SQL service Please suggests how to avoid this behaviour Currently my MS SQL server has 16 GB RAM for 200 monitors
Announcing the latest release of Applications Manager - Version 13.4
Applications Manager has just launched Version 13.4, available for download here – Version 13.4 and for update here – Service Packs. Applications Manager 13.4 features a number of new monitoring capabilities (out-of-the-box support for monitoring performance of IBM DB2 for I Series and ManageEngine ADManager Plus) and numerous additional improvements, bug fixes and security enhancements. Here is a quick look at everything that has gone into our latest launch: Key highlights of version 13.4: IBM DB2
The database failed to start / Process : DBServer [ FAILED ]
Hi. Please help me with this case. The commented server to launch these errors and wanting to stop and restart the applications manager no longer starts the DB. [root@mengine log]# cat AppManager.log All the related process are terminated Shutdown Successfully done ########################################################################## Note:It is recommended to start the product in nohup mode. Usage : nohup sh startApplicationsManager.sh & ##########################################################################
Xenapp "No Data Available"
I've added our XenApp servers (which act more like terminal servers), but I don't appear to be getting any session information. all the tabs between Performance and Event log just say "No Data Available". I've tried using my domain admin account, and a local account that is a member of the performance monitoring group and remote management groups. Still didn't get any info, so I added it to the local admins group and still nothing. I've verified that the account has access to the WMI's that it needs.
Server 2016 Windows Cluster monitoring
Hello...could you please indicate when specific monitoring for a Windows Server 2016 cluster will be available? Currently, only Server 2008 & 2008 R2 are available as a selection when creating a Windows Cluster monitor. Thanks! -john
network storage
Can I move the database to network storage? And how to configure database replication, or how to connect AM in one database?
Change criticality of failed jobs (MS SQL)
Hello, Currently, when a failed SQL job appears, the health status appears as critical. Is it possible to change this criticality? That is, put as "Attention" these failed jobs and not as "Critical". Thanks, BR Jordi
Join our NYC User Conference this September 12th and 13th!
This two-day event focuses on sessions to help you get the most out of your ManageEngine software, dive deep into our various products, and learn about feature updates, best practices, trends, and integrations. But in addition to that, we'll also have plenty of time for one-on-one sessions with industry and product experts, networking, and much more. Register now. We'll give you a sneak peak of new products and features, and even look at our roadmaps for the future. On top of it all, we'll keep
Mule ESB?
Any possibility of adding monitoring capabilities for Mule ESB? https://www.mulesoft.com/platform/soa/mule-esb-open-source-esb
internal server error problem, how to check and debug?
Hi.. I have some problem I added a https urls monitor (Monitors > HTTP(s) URLs > ) it is a web application and can be accessed normally on my browser (local) and also from internet and also run well on server where ApplicationsManager is installed (attahced applicationisok.png) But when I add it to applications manager, It returns error (as attached in internalerror.png) : - internal server error - Data collection yet to start. Please refresh this page after the data collection interval has elapsed
Add monitor to the admin server
Hi, is it possible to add new monitors ( a script monitot for example) to the admin server? The same as we can do with managed server? It should be useful for me to extend the health check of our AM Enterprise Infrastructure . Many thanks Regards
how to get the complete file path in file and directory monitor alert
hi team can you suggest how can i configure APM to provide the file path details in alert for file monitor as we only get details about file not modified within x minutes with monitor name .it will be a great help if we get these details on email alert it self.
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