Using JAVA Runtime 1.8
Hi I have just tryed to replace Java runtime (in <appmgr home>\working\jre) from 1.7 to 1.8, but the web server fails to start. I'm using Applications Manager 13 (build 13300) Log file (Logs\Tomcat\Catalina.2017-08-03.log) says Aug 03, 2017 11:35:47 AM org.apache.catalina.startup.Catalina start SEVERE: Catalina.start: org.apache.catalina.LifecycleException: Failed to start component [StandardServer[18005]] at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:152) at org.apache.catalina.startup.Catalina.start(Catalina.java:621)
Office 365 Monitor
Hi Is it possible in a future release, to implement Office 365 monitoring? I know that that Office 365 has a health status page, but I want to centralized all my monitoring to App Manager. I also want to make sure that my mail flow is working, and I can extract som performance data, so please put this in a future release. Regards Jan V
AppMan RabbitMQ monitor issues
Good day I have been having very odd issues with a specific group of RabbitMQ monitors in AppManager. All queue data was pulling through fine until Tuesday past, when the credentials were changed. When I updated the credentials in the monitor, the credential test passed however there was still no data pulling through (please see attached screenshot). Please bare in mind that all other RabbitMQ monitors are working fine and pulling through queue data and alerting correctly, it's just this specific
App Manager
I currently have SDP Pro running in our environment licensed for 5 techs and 500 nodes along with the system tools add-on. The machine it's running on is a Win 7 Pro x64 machine with and i5 CPU and 8GB of RAM and a 1TB hard drive. I'm looking at adding the Application Manager product (50 monitors) to our environment and was debating on running it on the same box. Would this be advisable or should I look at running it on its own machine?
Oracle EBS version 12.1.0 support
Hello dears My oracle ebs is version 12.1.0 but on Manage engine APM, the options are only R11i, 12.0 and 12.2.0. When I try to use one of them, it has error message (failed result). Can you support? Thanks
How to or Is there any way to download : Monitor Downtime Detail for all Monitor in one click
Hi. I'm new on Manageengine application manager and this pitstop. Im Sorry if this question has been asked before, please redirect me to the appropriate place. So, I need help to generate downtime detail report, and My question is : 1. Is there any way to download downtime detail for every monitors (report MTTR like the attached : appsmanage.png), and generate it in one file because currently I have to click pdf icon for every monitor, or open every attachment which is generate by schedule (attached
Error: Data collection failed. in Applications Manager 12
Hi They could help me to know why some monitors are throwing me this error. [Collection of data has been stopped on the following monitors] Checking the monitors they do not report any disconnection, availability, etc. Thank you very much. Regards.
Mail-Server with SSL Certificate
Hello I'm trying to add a monitor to check our internal mail server: SSL: Yes TLS: Yes SMTP-Port: 465 Needs Authentication: Yes Check POP/IMAP: Yes Server: IMAP SSL: Yes TLS: Yes IMAP-Port: 993 When i try to add this monitor, i receive an Error: Received fatal alert: handshake_failure Whe i enter the same parameters in an email client like thunderbird on the monitoring-server, everything works as it should. How can i add this monitor? Thanks
SMS Action Only Available thought Email and Modem
Hi All for Large Enterprise and Web Application the SMS Gateway is thought HTTP, i dont know why such simple and very useful feature is missing from this product Example SMS Gateway I use ozeki sms help url - http://www.ozekisms.com/index.php?owpn=193, i know this product accepts SMTP to SMS also but HTTP seems more feasible and simple to implement With regards Serak Shiferaw
Error with statistics of CPU Utilization (Bad Measure)
Hi, In AIX Server, The CPU Utilization value show 100% and the real value is less than 50%.
Using 3rd Party MIBs
Hi All, very new to the application, I have a FortiMail appliance that I want to monitor, I have uploaded the MIBs from Fortinet, but I can't find any documentation on how to use them.
Outgoing connections from the application manager to a 128.1.x.x segment. Version 12
HI, good day. I have the following problem in a production environment of ManageEngine Producto Applications Manager 12 Número de compilación 12600 Bases de datos MySQL Network administrators are reporting us outgoing connections from the applications manager to a 128.1.x.x segment which we no longer handle in our company, we monitored the monitoring but we do not have any monitoring aimed at those ip's. It could help us to see if on some other side of the application or the database you have records
Not able to collect the data for CPU attribute using WMI mode
HI, I'm getting the above error on one of our monitors, memory, disk and other hardware items are monitored fine, how do I go about troubleshooting this? Thanks
how to reset(clear) the gathered performance data
Dear Support, I like to reset(clear) the existing(gathered) performance data for APM Insight. I Google and can not find any related information. Would you please help me, thanks.
Push upgrade binaries from Admin server to Managed Server not from Internet
Hi, According to the documentation we can upgrade the ManagedServers by pushing the updates from the Admin server. What the Admin server actually does is to run a batch file on the Managed Server which triggers the ManagedServer to download the binaries from the Internet. However, we have several ManagedServers that do not have acccess to the Internet due to their location and domain. Is there a way to push the binaries directly from the Admin Server to Managed Servers that do not have internet
Infrastructure snapshot for Admin Server
Customer is keen to have this for Admin server default dashbaord as this look good on Manage Server. How this can be achieved?
Unable to associate Monitor to Monitor Groups
Hi, How to associate application to a monitor group? Thank you,
Get trend graph for specific transaction for the last 6 months to a year
I want to get what was response time for specific transaction over a period of time like 6 months to a year. Even though it performed well or not and it. So that i can graph it and see the trend over time. Thank you all for anticipated help.
How to access the postgreSQL DB of Application Manager
I have requirement to gather how many transaction counts of say login, search etc are used in last 6 months to year regardless of whether it was slow or not. I had not seen any option in Manage Engine Application Manager. So i wanted to access the postgreSql and get data myself. Please advice. Thank you all folks
MSSQL monitor dont fill tab of sessions
Hi, i have the last versión of APPManager and I try to configure a new MSSQL monitor. All is fine and works ok, but... don't get any info in the tab os sessions: What I'm doing wrong? Thanks
SQL Connection Information
How do we find the SQL connection information to the database tables? We'd like to have access to our database via a form of SQL management to write queries to alter line items en mass quickly.
APM - Exception when stopped Applications Manager and warning when started
Hi, I updated from build version 13000 to 13300. When Applications Manager started send this message: And when Applications Manager successfully shutdown send this message: Are normal this messages? Thanks & Regards!
Observed CPU spike, is there any way to identify its root cause..?
Hi, I have a doubt about the capability of Manage Engine tool, Is there any way to identify the root cause of CPU spike when it shows a CPU spike for one of the servers.?Because i tried to dig it out but no clue. Could anybody clarify on the same. Regards.. Shashi
Availability Issue
Hi, Recently, I am encountering a problem about availability. When I watched default dashboard there is no availability alarm and all monitors are green. However If I watch monitor its own page , Availability dashboard is red and %100 down although current status is green.There is no alarm about availability. I added screenshot for availabilty. Thanks, Regards
No Clear notification sent out
Good day We had a monitor group flag as critical recently and then when it went all green again, no clear notification was sent out. Any reason this would happen? Regards, Mat
unable to view managed server tab under my user login
unable to view managed server tab under my user login even though i have admin rights.
ApplicationsManager Java7 connect WebServer https TLSv1.2 HIGH CipherSuite
Hi. I have been trying to monitor Apache WebServer, nevertheless I receive an error javax.net.ssl.SSLException: Received fatal alert: protocol_version. My configuration is: ApplicationManager 13100 running on Java 1.7 release 121. My site is: Apache WebServer running only on TLSv1.2 and HIGH Cipher Suite configuration. Is possible?, What I need doing? Thanks
False alert: Disk run/user remonved
Hi, We have a reccurent alarm 10 times every day on a Linux monitor: * Disk /run/user/0 removed Two questions 1. Except to migrate to v13, do you know if there is a workaround to avoid this fake alarm? ** ignoreDisks option /run/user/* ** We have seen a fix in v13 release note about exclusion wildcard for disk monitoring ** A 'False Disk removed' alert was being generated even when the disk was present in the ignoreDisks option. This issue is fixed. 2. Do you know detail about the
APM - Custom Fields
Hi, Is there some query to obtain all the information for group monitors that have information in the Custom Fields. Thanks & Regards!
Looking for Applications manager migration procedure fron v12 to v13
Upgrade from manage engine/application manager v12 to v13, installed in Linux OS. Many thanks in advance for your support. Best regards,
exception during logging in null
Hi, I have a linux monitor and send this message.Why this pass? Thanks & Regards!
How can i add infrastructure snapshot on the admin dashboard ?
hi i can see infrastructure snapshot dashboard on managed server where they are categorized using monitor type is it possible to the same on admin server?
url monitoring (without proxy)
Hi Team, we have few URLs which i am not able to access with no proxy setting. APM installation is also not using any proxy. so suggest me how can i monitor these urls? is it possible to set proxy setting for each URL separately.
app manager getting this error
Hi while installing the app manager getting this error. Please help us to resolve the same. [appuser@APAC-L2-LNX01 AppManager13]$ sudo sh startApplicationsManager.sh ########################################################################## Note:It is recommended to start the product in nohup mode. Usage : nohup sh startApplicationsManager.sh & ########################################################################## AppManager Info: Temporary image files are removed This evaluation copy is valid
changes after database rename or APM server rename
Hi , can you please tell me what needs to be done. if i change the APM database name and 2 what changes need to be done if i rename the ARM managed server?
I can not connect to a weblogic server in application manager 13
Hello colleagues. Someone could help me with this exception, since wanting to create a weblogic server monitoring does not allow me to do so. The version of my weblogic is 10.3.5.0, I have done the following: 1. Copy the files wlclient.jar, wljmsclient.jar, weblogic.jar, wlthint3client.jar into the / root / manaEngine / working / classes / weblogic / version10 folder, because the applications manager portal does not connect. 2. Ping to see the response of the server and this is satisfactory from
Database Query Monitor
I am trying to create a "Oracle query Alarm"monitor to alarm on the SAP client being opened. Below is the query that works. select CHANGEUSER, CCCORACTIV from sapsr3.t000 where mandt='900' This will return an '1' or '2', if it is a 1 then I was it to alarm. The query works and changes if the SAP client status is changed. But if I set and alarm on the query then it only works once and then seems to delete/disappear. So then it does not work. Any one have any ideas why this happens ? the query continues
Cpu utilization monitoring setup
hi , i want APM to generate alert for cpu utilization only if the utilization breaches the threshold level for more than 30min or longer period. I have changed current configuration of my cpu threshold template to 3 consecutive polls so that is 5*3=15min. how i can increase that to 30min or higher?
APM and Custom Instrumentation
Hi All, I am having trouble getting the desired trace output from specific packages/classes/methods. It seems i am doing all the right things but still do not get beyond a certain Vendor class. http://help.appmanager.com/apminsight-agent-configuration https://www.site24x7.com/help/apm/java-agent/custom-instrumentation.html#conf nl/comp/portaal/controller/ShowPortletController : : nl/comp/portaal/tools/JournalArticleTool : getFieldValue : com/liferay/portlet/asset/service/.* : : com/liferay/portal/.*
Failed. Please select the correct version of WebLogic Server.
Hi, I get this message: Failed. Please select the correct version of WebLogic Server. When I try add Weblogic Monitoring to v11 and v12c thankyou for you help!
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