JMX attributes value fileds should display all the value and not a fixed number of chars
JMX attributes value fileds should display all the string and not a fixed number of chars.
Web Usage Reports
Is there a way to make a report to show web site visited by an individual? Also a report on bandwidth sage over all would be awsome to have as well. Thanks
Health column in custom monitors
Hi, is there a way to force health column in custom monitors? I tried tu put an health column in my tab with differents values (0, 1, true ...) but it's not working. Regards, Rémi
mangement server cpu stays high after upgrade
We upgraded to sp 6.10 the other day & since then the CPU on our management server climbs to 99% until we restart the service. Task manager shows java to be the issue. At that level the App Manager site is inaccessible and the reports don't run. I ran repairdb and optimizedb. We're on Windows 2003 sp2. The managed servers don't seem to be having a problem.
Error creating Web Service Monitor
Hello: We try creating a Web Services Monitor, but, always, we have de same error: "Problem while accessing the WSDL URL. Check if the WSDL URL is accessible or the UserName and Password is correct : java.io.IOException: ERROR: Missing element inFault "Exception" in operation "Exception", in binding getVersion" The web services is developed and deployed with axis2 and it don´t use any user/password Can you help us to resolve this problem? Thank you.
JMX Agent
Hello, do you still sell your product JMX Agent? if not, is there any alternative to it? Best regards
The site text box is not still editable in last servicepack
Hi dear customer support FYI, please note that the new update has still problem on edit properties of SITE text box on default request template that is not editable.also when I try to add two rule to the mail spam filter, it could not perforem it correctly. for example I can not add a SENDER IS rule when I have SENDER DOESNT CONTAIN criteria. please check and advise customers Thnks and Best Regards
getting historical
Hi, our customer wants to make to display only the window of the historical data from outside of the AppManager. If I catch the link of the seven day icon from the monitor's web page and put it to my own html page when I click on the link AppManager wants me to authenticate first. Is there any solution to authenticate in a hidden way or access this window without authentication? (We can access the availability status through the JSON streams as the jsonsample.html shows and authentication is not
Web Transaction Monitor - Tracing doesn't work right
Hello, I'm evaluating Applications Manager and especially the Web Transaction Monitor is interesting for me, because I need to see execution times of Java-Methods, without changing code of this Java-Methods. I've installed the Web Transaction Monitor into my Tomcat. I've written this JSP-File: <%@page contentType="text/html" pageEncoding="UTF-8"%> <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <jsp:useBean id="keinObjekt" class="Testpackage.TestClass2"
Add Apache Monitor - Thinks its IIS
Adding and apache monitor, whe I click on the "Add Monitor Button" it says "IIS server is discovered and added for monitoring " The URL is correct.. when I try port 80,81 and 443 it says the same thing... Any idea?
Alert/Action list
Is there a way to get a report/list of what actions coincide with specific alerts for all servers? I know you can look at them 1 by 1 in the Configure Alerts tab, but, besides that you have to click on every server (and we have a lot!), it doesn't include availability alert actions. We have a distributed setup & I need to move some monitors to another server, but don't want to accidently lose any notifications that are set up.
Tomcat session treshold
Hi, in tomcat monitor, I can't add treshold on app sessions.
User page view
Hi I started exploring this applications for the last two days. a quick query, instead of showing all in category view for users, is it possible to show only used monitors example in mailserver mail server RTT custom monitors Files/Directories. Nothing else should be displayed apart from the above for logged users. How do i achieve this? thanks suno rao
Category view
Hi all I using the demo version of this application in last two days time Now when the user logs in. They could see all the categorical view page. Instead i would like to display only the used categories example Mail server category : Mail server RTT Custom monitor : FIles/DIrectories Server : Linux Webserver : Apache. I dont want to display other unused monitors for them is there any ways we can achive. If possible just a small set of step-by-step will help me thanks raosuno
WebTransactionAgent.jar loading error?
Tomcat 6 crashes as soon as I get it started. I have placed a copy of the WebTransactionAgent.jar in the $JAVA_HOME/lib directory (JDK 1.5.0_18) and added -javaagent:<$JAVA_HOME/lib path>/WebTransactionAgent.jar to the $JAVA_OPTIONS env variable of the shell script that starts up Tomcat 6. The contents of catalina.out are the following: Error opening zip file: /u01/java/jdk1.5.0_18/WebTransactionAgent.jar Error occurred during initialization of VM agent library failed to init: instrument
ERROR CODE : 515::Invalid License File
Hi, I am trying to use the free edition or Profession Edition in Eval period and after installation when the app manager comes up, it gives an error ERROR CODE : 515::Invalid License File and some contact information of Advent support. Does anyone out here know how to fix this issue. I am trying to evaluate this product and see if this would be a useful tool. Thanks, Rajesh
Problem with Web Service Monitor
Hello: We try creating a Web Services Monitor, but, always, we have de same error: "Problem while accessing the WSDL URL. Check if the WSDL URL is accessible or the UserName and Password is correct : java.io.IOException: ERROR: Missing element inFault "Exception" in operation "Exception", in binding getVersion" The web services is developed and deployed with axis2 and it don´t use any user/password Can you help us to resolve this problem? Thank you.
How to migrate Admin server?
It is needed to migrate an Admin server from an XP workstation to a Windows Server 2003. What are the requrements to perform this operation beyond the backup and restore of the MySql database? It is sure that the machine name and the IP address will be changed.
Blackberry Enterprise Server Monitoring
Has anyone used this product to monitor a BES. I cannot figure out how to create custom monitors using an upload blackberry MIB file. Any help would be greatly appreciated. Thanks, Jeff
Web Transaction Monitor shows no transaction Data
Hello, I've installed the Web Transaction Monitor into my Tomcat, and I am having difficulties to understand, how I could see the transaction Data of my WebApplication. I've copied the WebTransactionAgent.jar into Tomcats bin-Folder and added in the Java-Options of Tomcat this line: -javaagent:C:\Program Files (x86)\Apache Software Foundation\Tomcat 6.0\bin\WebTransactionAgent.jar Now I've succesfully added J2EE Web Transactions in my Applications Manager (with localhost as host), but after I called
sql jobs running to long
Is it possible to monitor a SQL job and alert if it takes to long to run?
secure & nonsecure items-message is annoying, can we remove it?
I have an issue with IE6; when i click on the tabs in AppMan, i always get the windows-message that the page contains boyth secure and nonsecure items. i tried to fix this by lowering/ticking the relevant options in internet-explorer security options, to no avail (i tried everything, adding in trusted sites, lowering all the settings to low; the works.) I' ve noticed that Firefox does not have this issue; also IE7 does mention this once, but once we confirm the option the message no longer appears
Uninstall ManageEngine Applications Manager 8 errors
Hello, I seem to be unable to uninstall your application. In the 'remove software' section on Windows XP i get: There is an error trying to remove this program. It seems it is allready uninstalled. Do you want to remove the application from this list? (I click no, because the application is still installed). I go to my start menu and look up applications manager 8, en click on the Uninstall shortcut. This gets me the following error: Directory Error! Uninstallation cannot proceed, the 'folder' directory
dns cache in application manager
Hi, I have a problem with dns resolution in application manager. I have add a snmp monitor few weeks ago, and his hostname has changed, but in application manager it doesn't make the change and try to have information from the old hostname (ip address hasn't changed). How we clean the dns resolution of application manager (as a flushdns in dns cache) ? Thanks. Bruno
Root cause in mail alert
Hi, Would it be possible to have a tree view of an alert root cause in mail sent by applications manager? When an alert is configured on a group containing sub-groups, we can't have the leaf reason of this alert (ie a tablespace warning on an oracle instance). Regards, -- Ali
Java Exception in url sequence monitor
Hi, I am receiving the following error while monitoring one of our sites: Exception while trying to acces the url java.io.IOException:ResponseCode - 200 The site is up and working fine. Any thoughts?
Technical Support
Hi, i am testing your software, Ap Mngmt 7. I put one URL to monitor ...but he result for this monitoirng is always ...Site DOWN ... The resource http://www.google.com/ is not available. Exception while trying to acces the url java.io.IOException:ResponseCode - 200 Can you check why this error occur? Many Thanks Vitor Silva Vitor Silva
JBOSS error
I'm trying to add some JBOSS monitors and am getting the error: Server redirected too many times (20) I've tried it by IP and by DNS. I've successfully added other JBOSS monitors, including ones on these same servers.
licensing problem
On point 4 of your SOFTWARE LICENSE AGREEMENT you say: Restrictions on Use: In addition to all other terms and conditions of this Agreement, you shall not: (i) install one copy of the Licensed Software on more than one CPU; How can I manage this one, since we only have 2 CPUs machines?
Business Hour
Hi everyone, I am a bit lost. I am trying to not have notification out of my business hour. How may I do that please? I have an entreprise edition with 2 managed server and 1 admin server. Jérôme
JMX attributes sorting
Kind Sirs, my applications are monitored using a monitor type "JMX applications". When I add the attributes, the order in which they are showed is not the one I would like to see. Is there any way to sort them? Thanks
Query Monitor
Is there any restriction on the query that can be executed with a query monitor. For me a simple query works fine but when I add an AND condition to it it just doesn't execute, no errors . Pls help
classes12.zip
Hi, i have error7 when trying to create oracle monitor. i replaced the classes12.zip whith the oracle server file, but still have the same error i tryed my local oracle client file, same error. the oracle server is installed in linux env "Redhat" the app manager is installed on my winXP thaks in advance for your help
Performance Problem
Hi, our Applications Manager works very slowly. Example: If we run diskusage report for the last 30days we have to wait about 15 minutes to see the results. Our Applications Manager is 8602. Thanks for help. Kind regards. Rosi
Actions problem: an action update on ssh action, makes the action return error
Hello, here is what happens: 1. an Action is created, which is the execution of a script done via SSH. the action works 2. then the action is updated, changing the "abort after" parameter. 3. from then on the action returns an error saying "the specified directory is invalid". Best regards
AIX memory bug
Hi, "The AIX operating system leaves in memory pages that have been read or written to. If these file pages are requested again, this saves an I/O operation." According to the sentence above, the memory stats collected by AM aren't accurate since they shouldn't contain the filesystem cache. Otherwise the memory used would always be 100% Filesystem cache memory is used until a process is requesting some. Please note the attached file. Regards,
SNMP / monitor switch SAN brocade on bladecenter
Hi, Is it possible to manage a brocade SAN switch module with a SNMP monitor ? It fails, just after the discovery. Thanks
Home Tab shows blank
Kind Sirs, sometimes after a period of normal use of the product, the Home Tab starts displaying nothing. Can you please explain? In attachment, please find the logs. Best regards
JMX Monitor: number of chars allowed in the Value field of an attribute
Hello, I found that the Value field of any attribute in the JMX monitoring allows just few chars (~30). is it possible to increase the number of chars in order to display bigger strings? Please let me know.
History of Custom Attributes from JMX
I am tracking some custom attributes from my JBoss monitor. When I view the JBoss monitor page I see the current values of the attributes in a table and then below that I see what appears to the graphs of the last 6 hours of the attribute values. 1) How can I view a longer history of the attribute values? 2) How far back is this data retained? Thanks, Mark McCall
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