Default JMS
Does AppManager 9 provide metrics regarding jms, like Queue Connection Factories, SIB within Websphere 6.1
ldap connection lost
Hello, I have a java script which does bulk update in Ldap. The script runs perfectly ok for sometime but the execution of the script is interrupted in between due to lose of connection. I got following Exceptions : Caused by: failed to connect to server .. (-1) Caused by: netscape.ldap.LDAPException: failed to connect to server .... : (91); Cannot connect to the LDAP server at netscape.ldap.LDAPConnSetupMgr.connectServer(LDAPConnSetupMgr.java:415) at netscape.ldap.LDAPConnSetupMgr.openSerial(LDAPConnSetupMgr.java:343)
http monitor already deleted but still shows up in availability and health icons
Hello all I have installed Appmanager 9 and build number is 9500. I added a http url as service in appmanger9 for testing. But it was showing as down as it was unreachable. Then I deleted the http url as service entirely from Monitors. But On the Home page under Summary Dashboard > Web server/services the 'availability' and 'health' icons are still showing red, on clicking the Root Cause Analysis message it gives 'http Url' is down. and on clicking the message it takes to nowhere coz since the
Incomplete link to appmanager in mail
Hi, Sometimes the the alarm mail contains a link back to appmanger, but this link is incomplete. It only contain the machine-name missing the domain part. Example: http://xxx.yyy.zz:9090/<some more> Then the yyy.zz part is missing, so where should this part be fetched from?
No option of Postgresql database server when clicking New Monitor in appmanager9
Hi all , I have installed applications manager 9 on windows, build no is 9500, and its free edition. when i click on New monitor earlier I used to get the option of Postgresql under Database Server. All of a sudden today when I wanted to create a monitor of Postgresql the option itself is not coming , I have only DB@, ms sql, mysql, oracle and sybase under database server. Please let me know what i need to do to get the option of Postgresql. Waiting for response Thanks Niyati
Different value between ping service and availibity in report
Dear sir, i've got a problem when i generate weekly report, my server (called : x) got different value between Ping service and avalibilty server, after crosscheck, i knew that availability server show 100 %, it should be less then it, because the server has restart before, but in Ping report show the right value 99,8 % (about 5 menit downtime) . Note : Availibilty collection using SNMP (Poll : 5 minutes) Ping service pool 5 minutes. Please need your help. Many thanks.
How to monitor custom performance counter in APM9
Hello all, I need to monitor the performance of my application, I wrote custom performance counters and monitored them with perfmon but since my application run on several machines I need a tool which can monitor the whole system (aggragate the same counter accross the different machines, user-friendly display, graphes and so on) so I've decided to check out APM9 I've read that it monitors counter throw WMI but didn't see example on how to do it. Thanks,
Issue with Sharepoint monitoring
Hi I have configured a Sharepoint monitor, most of the Sharepoint widgets are blank, not seeing any information displayed. Server is running Windows 2008 R2 with Microsoft Office Sharepoint Server 2007. SQL 2008 backend on another host. Windows account im using is a member of the Local Administrators group on that server, and is all defined as a "Sharepint Administrator" within Sharepoint. I get no errors when adding the Sharepoint monitor. I've tried clicking on "Poll Now" but dont get any
How do I remove an association of a threshold to an attribute
I accidently added a size restriction threshold to the Free Space % attribute and now I cannot remove it. I've managed to remove the alerts based on this association but I cannot remove the threshold and so the monitor keeps reporting it as an issue I believe. How do I remove the association on the alarm for the monitor? Thanks, James.
Truncate of thread dump stack trace
When I generate thread dumps from within AppManager the individual thread stack traces are truncated. Anyone know how to get to the entire trace?
Convert AppManager from Physical to VMware Problem.
Hi Support I convert AppManager from Physical to VMware, It can run correctly for a while after that about 0.00 every day. It stop and have error about MAC Address. How can i solve the problem. Thanks Ittiphol.C
Installing multiple products on 1 server
Is it possible to install Application Manager, EventLog Analyzer, Password Analyzer and Firewall Analyzer on 1 server not using any virtualization? We would prefer to install the software so it uses the same database and Apache instance to reduce resource needs if possible. Thank you, Andrew T.
Some questions with Database Query Monitor for application manager
Hi When I create Database Query Monitor to monitor the MS SQL ,It tell me something wrong like this " for the query SELECT UserAccount,M2.UserName,CREDIT,TotalCharge,CREDIT-TotalCharge FROM M2 INNER JOIN USER_CONFIG Got Only select query is allowed for the query ON M2.UserAccount =ACCOUNT " The quries is this : "SELECT UserAccount,M2.UserName,CREDIT,TotalCharge,CREDIT-TotalCharge FROM M2 INNER JOIN USER_CONFIG ON M2.UserAccount =ACCOUNT" Which is wrong?
The HTTP(s) URL monitor becomes "red" in 1st minute
Hello, I try to monitor an HTTPS URL sequence - simple login and logout. I try HTTP(s) URLs and also HTTP(s) URL Sequence (Record and playback) and I get the same result. Creating the sequence in recorder and creating and setting the monitor is OK. Monitor starts to show "green", everything seem to be OK. But after cca 40sec the monitor changes to "red" with comments: Unable to connect to https://**** Check whether ProxyServer settings is needed Resource is down. Health is critical as the resource
Adding an APACHE MONITOR - PROBLEM!
When add an APACHE MONITOR i get the following message: "IIS server is discovered and added for monitoring ". Details: Telnet works fine! Server-Stauts url works fine too! Why M.E. creates a wrong webserver? Att, Luiz Henrique Pareschi de Oliveira
Dis I/O Stats For AIX
Hello, I want to monitor the Disk I/O for my AIX servers with some additional parametrs to be monitored. Presently the monitors available on Appmanager checks for Transfers/sec, reads/sec and writes/sec only. I wanted to check also for percentage of time the physical disk was active (%tm_act). THis will give me a reading of the bandwidth utilization of the drive. Kindly let me know how I can get this metric on Appmanager. THanks, GOvind..
URL Monitor Question
Can the Application Management > URL Monitor be configured to specify cs(User-Agent)? I have a mobile-only website that I'd like to monitor for availability to specific mobile browsers only. Please advise.
Alert when a process is running
Unlike normal alerts, I need an alert that tells me when a specific process is running. This is a process that shouldn't be running so I want an email if it is running, I can't get this to work but it is a double negative situation I think. I have the monitor set up for the applicable server. I have created a process monitor and added the process I want to monitor. I have created an alarm for that process. In the alarm specs I chose Advanced Options. I have no action for if the process is up. I have
Prevent alarm to be sent
Hi, Is there a way to prevent a monitor from performing an action if another monitor is down. If for example DNS or a domain controller are down we don't wan't all monitors depending on theese monitors to also trigger an action, like sending an e-mail or worse generating a servicedesk plus ticket.
Response times for URLs
Hi, I was wondering if you could tell me what the "Response Time" is actually measuring on a URL monitor? We are seeing increasingly large response times for a web site at certain times although the average is quite small and we are trying to reduce the occurances of the high RT. Thanks, James.
Monitoring DFS
Good morning, How do i monitor DFS VOLUMES? When I discover the server it will show my drives (C and E) however we also mount full drives as folders using DFS. For example E:\DATA is an actual hard disk on our SAN How do i monitor and report on this? I can monitor using WMI but that will only give you snapshot. I want to keep history and trend on the free disk space. (in %) Please let me know if this is supported and if so how to configure it. Regards,Joli-coeur Wouter NLNG
New Install - Web Console hangs at waiting... ?
Hi, Just installed on two separate Windows 2008 servers running on VMware ESX 3.5. Install appears to run OK but when I go to the Web Console it just hangs at Waiting and never loads? I do not see a website in IIS (is this normal?) :( What obvious item am I missing? Thanks, Bill
cisco firewall monitor in appmanager
I work for a small company where we use OpManager to monitor our network devices and systems. Recently, we investigated the implications of a switch to AppManager. In our opinion AppManager has more and better capabilities to monitor services and systems. In our survey of AppManager we could determine that the features we use in OpManager are supported by AppManager with the exception of monitors for our CISCO firewalls (PIX 506E, ASA 5500 and ASA 5510). In order to make the switch we require a solution
disable diskutilization < 5% alarm (threshold)
Hi all, How can we disable this threshold. everyday the alarm is appear. alarm message: x.x.x.x:DiskUtilization-D: --> Disk Utilization 0 < 5 % (threshold). thanks for all your help
Process Monitor false positives Alarms
So on several Linux machines we have a process "ksrnd_d" running. We set up alarms to alert us when the process is down so that we may properly restart it, collect crash logs and so on. On Sunday we noticed it said it was down 3 times: 1) 1 minute at 1:22AM 3) 1 hour 16 minutes at 3:04AM 2) 1 hour 17 minutes at 5:47AM That first time happens to be the same time as the poll timer. However, we were startled that it said it was down, and found out that it was not actually down, leading us to believe
Monitoring MS SQL servers (AppManager running 2008 R2 64-bit)
Hello, Should this be working? We can't seem to add MS SQL monitors (tried both SQL 2008 and SQL2000) What is frustrating is that when we try to add the monitor, the page loads for about 30 seconds and then just refreshes without any confirmation/error/warning. Very frustrating as we have nothing to troubleshoot with. We tried both sa and normal sysadmin account to rule out any permissions issues. Adding ODBC from the AppManager server to the database servers works like a charm. Any ideas?
Warning or error when password expires
In Appmanager I am monitoring my windows servers using WMI where I supply with username and password. I don't get any warning or error when the password expires. The Appmanager continues as nothing has happend, but I don't get the details from the server any more. I think it should give me a warning when the password has expired. Kind regards Søren
Startup and shutdown errors
Trying to stop/start the Applications Manager service from the links in the start menu usually fails with an error about amlock. I am able to start and stop the service with Windows Services so it's not too much of an issue, but I wondered if there is a problem doing this and that's the reason for the links in the start menu. Cheers, James Installation Information Host Name GBHAL1-WPMGM001 OS Type & Version Windows Vista, 6.0 Database Type Microsoft SQL Server Working Directory E:\ApplicationsManager\AppManager9
Uptime reports don't print colour
Hi, when I print an uptime report, although it displays correctly on screen, the green bars just have a white background when printed to paper. This is really frustrating and currently we have to use screenshots instead of the official reports. We're using Internet Explorer 6/8 and experience the same issue in both browsers. Thanks, James Installation Information Host Name GBHAL1-WPMGM001 OS Type & Version Windows Vista, 6.0 Database Type Microsoft SQL Server Working Directory E:\ApplicationsManager\AppManager9
Error while adding server in AppManager
Dear all, i have issue in AppManager, when i adding some server to AppManager, i get my browser is blank page, it is some condition when i add from other browser (Modzilla Firefox and IE) any solution for this issue ?? Thank you, Rio Setiawan
Disk I/O Statistics not displaying graph
Monitoring disk I/O statistics of a RedHat Linux host and the graphs do not display. I get a message from the AppManager "There is no data available at the moment", however, AppManager is polling device I/O information. What must be done to display I/O statistic graph, and be able to pull up I/O trending data over a period of time?
Fresh data collection - Report Generation
Hello Sir, We are currently Manage Engine – Application Manager 9. We are facing some difficulties in generating report. When we configure the down time report for a specific period of time, say last week, we are getting the report collected from the last year in addition. To be precise, we want to delete the data collection done before 31 JAN, and we need to generate reports based on the fresh data collection starting from Feb 1. Please let us know if this is possible. Also, If possible please let
Why can't I get historical data for Websphere
How come Appmanager does not provide the ability to view historical data on Websphere counters that really matter, such as JDBC Connection pool sizes and/or Web Container Thread Pools? This is a big big letdown.
Application Manager - Service is not running
Hi, I am trying to associate the IISServer located in Windows server 2003 in my local machine. I have installed application manager in my local system ,, Created new moniter group and trying to to associate IIS Server which is located in windows server in order to monitor application request and response. Steps followed: 1) Pointed IP Address of server 2) SubNet Mask* 3) Port as 80 and also tried random port numbers range from 1 - 65535 4) Selected Monitor Group When cliking add monitor button throwing
IIS Server - Service not running - various error messages from server
Hi, I have installed Build 9500 and am trying to add a new IIS Server monitor but I keep getting a "Service is not Running" error. I know the service is running and checking with the option shown here I get the following output (everything OK): HTTP/1.1 200 OK Server: Microsoft-IIS/7.0 Date: Fri, 11 Mar 2011 15:31:09 GMT The log file stderr.txt shows server error messages like "Duplicate key or integrity constraint violation", "Syntax error or access violation" and "Base table or view not found"
AppManager: +350,000 png files under tmp folder
Hi, I notice that after a week or so, there are hundreds of thousands of image files (png) left under the AppManager tmp folder. This has been the same for AppManager Professional v8.610, 9.1, 9.4, & 9.5. Should AppManager automatically clean these files up?
All charts printed do not contain any colour
Hi, For some time now and through different builds we've a very annoying issue. When we view, for example,. the availability tab of a monitor group, we click on the printer friendly version icon which brings a pop up for us to use to print the report. The screen shows all colour and a bar that has red/green/grey depending on its status, but when you go to print it, on any of our printers or straight to PDF the bars come out clear with no colour. The avail_prob.png shows the view on the screen
Chaning the DB
Hi, I am wanting to move the MS SQL database Applications Manager is currently using to another SQL Server. Is there a connection string I can change somewhere to achieve this? I guess the routine would be: Stop processes, Backup & move database to new server, Start processes. Thanks for your help, James.
High CPU Utilization on Applications Manager host
Hi, We have recently built Applications Manager on a Windows 2008 SP2 32Bit host. We are concerned about the high CPU utilization that is occuring on the machine which appears to be coming from a process called lsass.exe. The machine is only running Applications Manager and we believe that AppMan may in some way be the cause and/or the originator. The lsass.exe is documented as being "the Local Security Authentication Server. It verifies the validity of user logons to your PC or server. Lsass
Delete Monitor Downtime detail
Good day, There is a "Delete" icon next to "Monitor Downtime detail" in the Availability Report. Unfortunately it doesn't seem to be working. We removed a monitor from a Monitor Group and we want to reinitialise the availability counter for that Monitor Group. So the "Delete Monitor Downtime detail" seemed to be appropriate for this, but it's not working. We could always delete the Monitor Group and recreate it, but that's the last resort. Any help would be appreciated to get this "Delete" function
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