Email formatting problems

We've just done a reinstallation of Applciations Manager in order to switch to MS SQL Server. Most things are working correctly but we're having some issues with formatting of alert emails - on the new server it seems that root cause information is sometimes included in the Reason section of the email, and this seems to stop line breaks displaying correctly. Here's an example:

Old server (working ok):

This is a auto generated e-mail triggered because of the following entities being monitored :
Monitor	uk1edms1.genzyme.com
Attribute	EventLog Rule : Event - Application error
Reasons	Events Matched With Rule:[Event - Application error].Ru

Root Cause

Rule Details:-
Log File Type - application
Event Type - Error
Event Id- ANY
Source - ANY
Category - ANY
User - ANY
Check for the String in Description - ANY

The Following Events Matched with the Rule
Source : autoenrollment Event Type : Error Eventid : 13 Description : automatic certificate enrollment for genzymeuvc-edms failed to enroll for one genz user v1 certificate (0x80094812). the email name is unavailable and cannot be added to the subject or subject alternate name. Time of Generation : Feb 28, 2011 10:02 AM

Additional information

This information has been generated by the Applications Manager

New server (line breaks don't work, root cause info in wrong section):

This is an auto generated e-mail triggered because of the following entities being monitored :
Monitor	uk1edms1.genzyme.com (EDMS App) [uk1edms1.genzyme.com]
Attribute	EventLog Rule : Event - Application Error
Reasons	Events Matched With Rule:[Event - Application Error].Rule Details:-Log File Type - applicationEvent Type - ErrorEvent Id- ANYSource - ANYCategory - ANYUser - ANYCheck for the String in Description - ANYThe Following Events Matched with the RuleSource : application error Event Type : Error Eventid : 1000 Description : faulting application poweruseru.exe, version 9.0.2043.2043, faulting module poweruseru.exe, version 9.0.2043.2043, fault address 0x00049152

Root Cause

Additional information

This information has been generated by Haverhill's monitoring tool Application Manager.

As you can see this makes the email quite hard to read sometimes.

Cheers,

James

Installation Information
Host Name GBHAL1-WPMGM001
OS Type & Version Windows Vista, 6.0
Database Type Microsoft SQL Server
Working Directory E:ApplicationsManagerAppManager9
Start Time Feb 28, 2011 2:58 PM
Build Number 9300
Server Port 80
Installation Type Standalone
Load Factor 0.0