[Tips and Tricks] - How to bulk enroll Duo Security-enabled users for password self-service?
Enrollment is the only task that has to be completed before users can start enjoying the benefits of ADSelfService Plus password self-service. But many a time, administrators might have to constantly shoot out reminders urging users to enroll. Or much worse, they could be pushed to the extent of taking it head-on by enrolling all their users themselves, one at a time! The glad news is that we’ve got just what is needed to wade through all this trouble. ADSelfService Plus allows administrators the
ADSSP 5507 cannot enable Login TFA for Mobile app login
It seem Login TFA only apply on web portal. Can I use Login TFA when login on mobile app
Cannot use Push Notification Authentication in mobile app with ADSSP build 5507
Hi After enable Push Notification Authentication in mobile application, I try to reset password but not success. error as push2.jpg Fingerprint Authentication work great. Does Push notification authentication require ADSSP to configuration mobile app deployment before use?
[Tips & tricks] Set up downtime notifications to instantly identify service interruption.
ADSelfService Plus can notify admins via email when it stops running due to service stoppage or when someone shuts it down for maintenance. With this notification, you can immediately take corrective actions, and get ADSelfService Plus up and running.
[Free Webinar] Awesome Active Directory password controls
Hello! Hacking a password is the easiest way to gain access into your network. With Microsoft not having enhanced the security of their password policies, it's high time we raise the game. Join us as we discuss Awesome password policy controls: Robust password solutions for Active Directory. REGISTER NOW Date: November 30th, 2017 Time: 02 PM EST Presenter: Derek Melber, Active Directory MVP Duration: 60 minutes Reasons why you should be a part of this webinar: • Learn the weaknesses
ADSelfService Plus 5507 supports four new authentication methods including biometric
Hello, Everyone! We have released a new build of ADSelfService Plus–5507. The highlight of this release is the support for four new authentication methods, which come built-in with the mobile app. Highlights Four new authentication methods: Biometric, QR code, time-based one-time passcode, and push notification can be used for identity verification during password self-service; all four methods come built-in with the ADSelfService Plus mobile app. Support for Duo Security, RSA SecurID, and RADIUS
One time password to email - can we make external email to be default?
We use ADSelfService Plus for users to unlock them selves. We use Email One-Time password as multi-factor authentication method. A lot of times, we get our users telling us that they did not receive One Time Password email, and it turns out that their email in active directory is the default email selected for One Time Password. I think this would not make sense to a lot of companies because most of the time, if the user is locked out from ActiveDirectory, they cannot check the email associated with
Password enforcer
I added another computer to install the client from the console, the install was successful but when I checked on the computer I just installed the client, the custom password policy didn't appear. I waited a couple minutes and also tried forcing my group policies, but it still didn't work. Any thoughts what I am missing to push this policy to the 2nd computer?
Self Service Portal won't work
Installed the client software on two machines using the ADSelfService Plus console, and when I clicked on Reset Password/Unlock Account from the Ctrl+Alt+Del screen, the ManageEngine - ADSelfService Plus displays "This page cannot be displayed", and on the 2nd machine it says "Can't reach this page"
ADSelfService
HI I want to use the ADSelfService as a 2FA . Is it the appropriate product to do this ? Thanks , Peer
License Question
We have purchased the license for our domain. there total enrolled user count is 1029, and not enrolled user count is 27, total enrolled and not-enrolled users are 1056. But in portal showing Total License - 1500 Used License - 1140 Free License - 360 Our concern is why licensed used count is 1140 ????
Changing your URL name for AD Aduit
My URL for the SelfServcie web page is the host name of my server. Can i Change this without renaming my server? I would like an easy name for the user to use and remember before I apply an SSL cert and make this public.
couldn't connect to Client Machine, ADMIN$, network name cannot be found
Hi,i encountered error message" couldn't connect to Client Machine, ADMIN$, network name cannot be found" when I tried to deploy GINA to the client machine. anyone can assist? thks
Couldn't connect to client machine, ADMIN$, network name cannot be found
Hi, When I tried to deploy GINA to client machine, error message "Couldn't connect to client machine, ADMIN$, network name cannot be found", what could be the issue? thks
couldnt connect due to network name cannot be found
HI, When I try to install GINA\MAC to a win7 desktop, error message" couldn't connect to \\desktop\ADMIN$, network name cannot be found", can anyone assist? thks
Password Expiry Notification email - %dateTime% not displaying correct date format
How do I get the date to show as 10/31/17 1:25pm instead of 2017/10/31 13:25:13? From console: You still haven’t changed your password. Don’t get caught off guard – change your password now, before it expires tomorrow, %dateTime%! From Preview: You still haven’t changed your password. Don’t get caught off guard – change your password now, before it expires tomorrow, 2017/10/31 13:25:13! Thank You!
MSGINA on Windows 10 1709
It doesn't appear to be working. I don't get a reset/unlock link on the login page. Tested on two different 1709 installs. Works fine on Windows 7 and will be testing on a 1706 installation, which is what MOST of our installs are.
Users not receiving expiry notifications
Should all users in AD be receiving password expiration notifications even if they have not enrolled?
[Free Webinar] Single sign-on simplified: One Identity for 90+ applications
Today's enterprises—small, medium or large—demand the usage of a handful of critical applications on which their business depends. Employees access these applications on a daily basis. With hackers and their technologies constantly evolving, it is important to secure the access to these applications thereby not paving way for social engineering that causes serious security loop holes. But the real question is, can we achieve this without compromising user productivity? How do you connect your Active
ADSelfService Plus free online training series is back! - Register Now
ADSelfService Plus Free Online Training Series Every Tuesday & Thursday 2 PM EDT | 11 AM PDT | 2 PM GMT Presenters: Sharada & Kumar Reddy Reserve Your Spot Greetings from ManageEngine ADSelfService Plus team! Due to the tremendous response we received from the attendees of our previous workshops, ManageEngine is kickstarting yet another workshop series. Find out how you can get the most out of ManageEngine ADSelfService Plus, our integrated self-service password management, and single sign-on tool.
Issues with SMS
Is Clickatell having issues sending SMS?
Attend ManageEngine's Active Directory & IT Security seminar in Melbourne | Nov 9, 2017
Hi, We are very pleased to invite you to our Active Directory and IT Security seminar in Adelaide on November 9, 2017. This is a great opportunity for you to get acquainted with state of the art Active Directory management and monitoring techniques. With "IT security" being the need of the hour, this seminar will also give you valuable insights on how to thwart various threats. Date: November 9 Venue: Peppers Waymouth Hotel Register Now Highlights & Benefits
Reset Local Admin
hi all, I have changed the Domain Controllers in my environment but forgot to reset the links that connect the AD Self-Service to the AD to the new ones. Now, I cant connect to the APP even from the Admin Account. can you help guide the reset of the local account (admin) so I can login and change the domain settings?
ADSelfService Plus now supports single sign-on (SSO) for 90+ apps including Office 365.
Hello, Everyone! We have released a new build of ADSelfService Plus–5506. The highlight of this release is the SSO support for 16 new cloud apps including Office 365, SugarCRM, and more. Highlight: SSO for 90+ cloud apps: Now provide users with one-click access to 16 more cloud apps such as Office 365, SugarCRM, LiveChat, Cisco Meraki, etc., in addition to the already supported 80 apps. Issues fixed: Vulnerability issue when using Google Authenticator. Issue where the login client software is not
set GINA icon back to default for new installs
I had adjusted the GINA icon to a custom one, however I would like to set it back to default for new installs. Is this possible? Thanks
Password synchronization between ADSelfservice and Ellucian luminis
I am looking for password synchronization between ADSelfservice and Ellucian luminis Ellucian luminis uses LDAP Unfortunately I am not able to configure in ADselfservice using open LDAP Kindly advice
Soon-To-Expire Passwords - Email Text
We've been successfully using the soon-to-expire passwords feature and emails go out to end users on the schedule we assigned, (14 days, 10 days, 7 days, 5 days, 4 days, 3 days, 2 days, 1 day...) However, we're finding that the text contained in the email does not match what we have setup for the users to get - Email example user actually gets: From: ITMailbox Sent: Tuesday, October 10, 2017 8:00 AM To: John Smith <JSmith@Domain.org> Subject: Password/Account Expiry Notification Dear John Smith,
[Free Webinar] One Identity: Real-time Active Directory-based password synchronization
Join us in this free webinar to learn how ADSelfService Plus’ Real-time Password Synchronization can help simplify identity management, reduce password-related help desk tickets, and improve user experience. You’ll also have a chance to get all your questions answered directly by our product expert. Date: Thursday, October 19 Time: 2 PM BST / 2 PM EDT Register Now In this webinar, you will learn about: Password synchronization between Active Directory, Office 365, G Suite, Salesforce, etc. Using
ADSelfService Plus 5505 released; supports Employee Search feature in mobile web app!
Hello, Everyone! We have released a new build of ADSelfService Plus–5505. The new build supports Employee Search feature in mobile web app along with enhancements and some bug fixes. Highlight Employee Search feature is now supported in the ADSelfService Plus mobile web app. Enhancement Now you can sort the Employee Search results based on attributes. Issues fixed Issue in sending enrollment notification to domains that contain a large number of non-enrolled users. Brazilian Portuguese language
AdSelfService Personalize Security Question
Hi, I have a question. I can configure a personalized security questions in the enrollment process?
Edit mobile/app login page
Can i remove "account unlock" from the mobile frontpage?
Custom SMPP Settings Not Working
Hi, Has any one experienced Binding Issues with the custom SMPP settings. I am using the lastest version of SelfService but the SMPP credentials are not binding on the portal yet on other systems they are binding well.
Change password screen - display rules
Hi all, I signed up for a trial today and installed AD Self Service Plus build 5504. I have configured what I think are the basics. I was able to push out the GINA client to my workstation for testing (Win 10 creators, had to enable remote registry first). When Logging in, I see the new options and the RESET option which brings me to a Manageengine page. So it looks like GINA is working properly. What I don't see, is when I hit CTRL+alt+delete, and goto change password, is the list of password requirements.
Ports needed from DMZ to LAN on firewall
What ports must be open from a DMZ to LAN for ADSSP to operate?
Error - Couldn't connect to the Client Machine, ADMIN$. Access is denied.
Hi, i was trying to install the GINA/Mac to severals workstations on Windows 10, but everytime i got the error, Couldn't connect to the Client Machine, ADMIN$. Access is denied. i already followed all the suggestion in the trobleshooting guide but nothing works. So what else could i try? Jacir
Error Couldn't connect to the Client Machine, ADMIN$. Access is denied.
Hello, everytime that i try to do the GINA/Mac Installation i get the error Couldn't connect to the Client Machine, ADMIN$. Access is denied, i already tried all the troubleshooting tips and nothing changes. I would like to know what else could i try. Thank you, Jacir
Citrix Web Interface
I would like to tie in my ADSelfService with Citrix, when I select the Citrix Web Interface provider under Administrative Tools it just directs me to a marketing web page. Is there any documentation on how to tie it into Citrix?
Attend our Global Active Directory Seminar in London - Register Now
ManageEngine's Global Active Directory Seminar is all set to kick start in London and we're delighted to invite you to this exclusive event. Hary and Vivin, product experts at ManageEngine ADSolutions team will be joining you to give valuable insights on the ways to manage and monitor your AD environment in a better way. They will also be shedding light on how to keep the many weirdly-named security threats at bay. Reserve Your Spot Why attend this event? In this seminar, you'll learn
AD Self service plus (5330) / AD Server Restarts
Hi All, We are in the progress to deploying AD Self service plus with Latest version (5330) on domain controller version windows 2012 r2 and Forest and domain function level Windows 2008 R2. After installed the self-service password sync agent in Domain controller servers, we unable to take remote session and the servers are restarted automatically multiple times. Manage Engine team confirm this is know issue, by adding IP address instead of server FQDN in sync agent. Please confirm any one done
ADSelfService Plus 5504 released with major enhancements and performance improvements
Hello, Everyone! We have released a new build of ADSelfService Plus–5504. The new build features some major enhancements to notifications and performance improvements. Enhancements You can now use the custom attributes as macros and in password synchronization for linking Active Directory accounts with other applications. ‘DateTime’ data type has been added for creating custom attributes. Option to send all notifications to the secondary email addresses of users. Now you can customize the
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