How many data would retain with 10GB?
Hi, We are going to use MSSQL express with opmanage however we want to know how many data would retain with 10GB? Regards.
Threshold on central vs probe
Hi Support Should I configure threshold on probe or central? Thanks
Improve L1/L2 network map demand raised by already under orders users
hi, We have under purchase client raised the improve demand of OPM 's L2 network map function, content as below: 1、Scanning support for non-Cisco devices and automatically create topology 2、After auto-discovery scan, the topology map require to add edit, save and “save as” feature 3、Scan device through SNMP communications Instead of using the ping command to auto-discovery scan (P.S. Adding device objects can automatic identification Network device and workstation [PC]) 4、Requires to support NDP,
Change default server list view
Hi, Is there any way of changing the default list view under the server tab to show disk usage as well as CPU and Memory Utilisation in Opmanager? Kind regards Lee
Move to new Server and change DB
Hi We Need to move OPManager to a new Server. The old Server was W2K3 32Bit, the new Server is W2K12 R2 64Bit. On the old Server I Upgraded OPManager to v.11 (11600). Then I made a backup of the database (the db on the old Server is mysql) > backupdb.bat -mode all -targetdb pgsql On the new Server I installed OPManager v.11 (11600, with pgsql) and run the restoredb.bat with the backup made on the old Server. The restore starts and ends with a few errors. I try to attach the debug from the restore.
Opmanager Advanced Reporting
Hi, I am new to manageengine. We are planning to purchase opmanager plus. I have question on Advanced Reporting Tool. Is it something that is really helpful and essential? My second question is if we purchase the perpetual license do we have to pay full annual subscription fees for Advanced Reporting or is it one time fees with the perpetual license? Thanks,
Inventory report
How do I produce a report that shows the devices being monitored and include all the alerting parameters e.g disk levels, cpu, memory, but also include the polling intervals, repeats and the notification profiles. It will be a big report, but the idea is to have a way of checking the setup without having to run through 1000's of browser pages. Either a report or a bit of sql would be ideal.
HP MIBs import error
After uploading the MIBs in the MIB Browser we encounter the following errors: Error parsing MIB:vc-domain.mib Exception while loading MIB:Could not parse the file C:/MANAGE~1/OPMANA~1/./mibs/vc-domain-mib.mib. The error occured at the line no: 362 ,column: 22. The identifier should not start or end with number or special character. Error parsing MIB:vc-module.mib Exception while loading MIB:Could not parse the file C:/MANAGE~1/OPMANA~1/./mibs/vc-module-mib.mib. Couldn't resolve these TC constructs
Switch port mapping map
Good morning, I am hoping someone can help me with creating an infrastructure view (map); We use a mobile work scheme so very few people have fixed desks, as a result the users all move around using their laptops on hot-desks, I've mapped each of the switch ports connected to the desks and given them a description on the switch which i can see fine in Switch port mapper as the alias. I am trying to create a map using the office floor plan showing the interface on the desk in question, i know i can
Adding new monitor for Check Point Firewalls - not working
I am trying to add a custom monitor for querying our Check Point VSX firewalls. I already have devices added via SNMPv3 and getting interface statistics, however, I am looking for more specific Check Point data. I have done the following but not sure what I am missing: 1) downloaded and imported the Check Point MIB into the \ManageEngine\OpManager\mibs directory. 2) go to Settings | Monitoring | Device Templates and edit the Check Point Firewall 3) click Add Monitor, click SNMP tab 4) click From
Is there way to have Tools on Opm Central?
Hi Support, As above subject, is it possible to have Device's tools such as Ping, Trace route, Browse, RDP and Telnet on Central console? Thanks
Start OpManager as a service on WIndows
I'm trying to start opmanager as a service on Windows 2008. I've ran the script .\bin\OpManagerService.bat -i to install the windows service. It creates a windows services, which is good I guess, but when I try to start the service I get an error in the logfile .\logs\wrapper.log. Here's what's in the log. STATUS | wrapper | 2016/08/10 09:37:31 | --> Wrapper Started as Service STATUS | wrapper | 2016/08/10 09:37:31 | Java Service Wrapper Professional Edition 64-bit 3.5.15 STATUS | wrapper | 2016/08/10
Opmanager unresponsive, can't even shut down
I have an opmanager server running and I have 32GB of RAM in it. I reconfigured the wrapper.conf to use basically 28GB of that. But I get the following in the stderr logs 09:17:28:394 AM SysLogScheduler Pending tasks count exceeds 10000 09:17:28:394 AM SysLog Threads are busy:::::::::::::::::::: Then I have to hard shutdown and restart the services after a couple of days. How can I optimize this to stop this from coming up?
How to shorten monitors description
Hi Support, Is there anyway I can shorten monitors description or show only the drive letter for below highlighted?
Response timed out after n seconds
I would like to disable timeout alerts. These instructions don't work: https://forums.manageengine.com/topic/many-quot%3brequest-timed-out-quot%3b-alarms
What happens to the SNMPv3 2nd and 3rd Users which are created using usmUserTable if we delete the SNMPV3 init account.
Hi, I have created one SNMPv3 init account and two more accounts using usmUserTable. However, if I am deleting the init account, it is deleting the other two accounts as well. Is this behavior correct??
Cisco router vlan problem
I have a Cisco cisco WS-C6509-E that is L3 switch that we are actually using as router. 1. Is it possible if we put automatic rediscovery on it then it rediscovers is as router not switch? 2.We have alot of routed Vlan interfaces there and it creates additional same vlan per every secondary ip we have on that vlan, for example If we have five different ip addresses on one vlan interface it creates 5 vlans in opmanager with same name. Here is also the picture is it possible to delete double vlans
upgrade from 12 to 12.1
Hello, Can we upgrade already from V12 to V12.1? We're running V12 but it has a lot of bugs, we need to install V12.1 asap. We're paying for a license including upgrades & patches, we haven't seen a lot of service packs last 2 years.. Waste of money?
ver 12 upgrade pack
Its now Aug 01 2016. Is there any word when the v 12 upgrade pack will be available? Do you have a status?
Getting Fatal Error
Hi, Am using WebNMS 4.7 in one of the swing Application launched through java WebStart. After 3-4 client connections am getting the following error Dialog, while login: "Fatal error has occurred on connecting to the server. The server might probably be busy to allow client connections. Please reconnect or try after some time." The server gets free in about 20 mins, and after that am able to login. Can anybody please help me understand in which scenarios the WebNMS framework throws this error or what
Can't find File Monitoring
Hi, I'm trying to activate the File Monitoring within OpManager, as instructed on the Documentation: https://www.manageengine.com/network-monitoring/file-folder-monitor.html I tried to add an APM Plugin File Monitor but the probe won't let me specify the file age (the parameter I need to observe) so it's not useful EDIT actually APM *will* let me specify the file age, still I'd like to keep most of the monitors under OpManager. I can't find at all the described page under Settings, Monitoring, Monitors:
OpManager 11600 not clearing CPU WMI alarms
Hi, We seem to have a problem where CPU WMI alarms are not clearing after the utilisation goes back down. The monitor was correctly triggered, however for whatever reason it no longer clears. I believe my settings are correct, is this a known issue with OpManager with SP11600? A number of months ago we migrated Opmanager from a Windows 2003 Server to Windows 2012 (I ensured the exact same service pack was applied before restoring the data). At the same time MySQL was migrated to PGSQL using steps
Workflow to check External Website
Is it possible on Opmanager 12.1 to create a workflow to http to an external website, and notify if no response? I tried to create a new workflow, added check URL to http://www.cnn.com, and then if no response , send an email to myself. After that, the only option is trigger, but trigger requires you to pick a device. I don't have a device for www.cnn.com, so I'm unable to save the workflow. Is it possible to create a workflow like this? Workflow looks like a very useful feature. Thanks, Dan
Clear Alarm Issue
So we monitor several processes on servers our notification profile is using the recurring trigger to email the group in charge of fixing the issue every 30 minutes until the process is back up. the problem is after the issue is "clear", the "clear" alert letting them know it's fixed sends out an email every 30 minutes after that. If I pull up active alarms on the server, I see the "clear" alerts, status clear, technician unassigned. I currently need to manually acknowledge the alerts so the emails
Device Discovery based on the IP with a defined condition
Hello Team , I have a requirement from the customer who are not comfortable to do the exercise of providing the IP Details. The customer contract is based on the Device Serial Numbers and we have mapped these details in our ITSM Tool. Now,the concern is how are we going to do the device discovery provided with the Network and Server Access Credentials and start IP/end IP + Subnet Mask.
How to remove IPAM and NCM Modules from OPManager 12.1
Is there any way to remove the IPAM module from OPManager 12.1? When Logging in, I keep getting messages that I have exceeded the number of addresses that can be monitored by the IPAM. I don't want the IPAM or NCM modules. Is there any way to disable them?
Change OpManager login screen
Hello, Is there a way to customize OpManager v12 login screen? Thank you
OpManager v12 REST API
Hi, I am looking at the REST API documentation here: http://help.opmanager.com/rest_api In the alert section, most APIs require the parameter 'entity'. It then adds that entity uniquely identifies the failure object within the source.Events will be correlated into alarms according to the entity field. Multiple events with the same entity will be grouped as a single alarm. So are entities the interfaces of a certain device or are they something else? Thank you.
Where to download the latest OpManager upgrade packs from?
We are running version 11600 and I would like to download the latest version is a new version is available. Where can I find these downloads?
Questions about OpManager Central and Probes
Good Morning. I want to purchase OpManager Enterprise for our company, but i have some questions to ask: 1.- Can i create notification profiles and device templates on Central that can replicate after to OpManager Probes? Question is because a friend of mine have tried to configure on Central but when he checks dispositives on his Probe server those templates aren't replicating over there. 2.- Can i have 2 equipments with same Ip address but in different probe servers? Thanks in advance.
Change theme in V12
Hello I'm currently trialling V12 of OpManager, and finding it very difficult to get around. Please can you confirm how I change the theme? Thanks
Comunication problem with central and probe
Hi, I use opmanager to monitoring Customer infrastructure. I have in my datacenter, the central installation and i just connected 5 probe. I follow the basic instruction I have two problem: 1 - the alarms showed in the central not are alligned with the probe; 2 - when I reboot the central server, after, I have to reboot all probes because in the central the probes go offline and not retourn online. Have you got some suggestion?
Opmanager 12.1 : Operator privileges.
Hello, I am currently setting up operators for OpManager so our tier 1 service desk crew can utilize OpManager as a platform to check status on our various servers. One of the problems I have encountered during testing is that there arent enough parameters in the operator pane to disallow access to certain mechanisms in OpManager. For example, if I only allow monitoring access to our 'Production equipment' view, which includes our network equipment, production servers, and other production network
What is the best practice for polling, monitor interval and threshold?
Hi everyone and OPM support, May I know what is the best practice for device polling, monitor interval, and threshold? Mainly for these items.
How to import Dell Equallogic Mibs?
Hi OPM Support, So I've copied Dell Equallogic MIBs But whenever I try to select using in MIB browser I get error: Error parsing MIB:eqldisk.mib. Exception while loading MIB:IMPORTS failed: Could not find the file : C:/MANAGE~2/OPMANA~1/./mibs/INET-ADDRESS-MIB What should I do?
Op Manager 11500 32 bit - Clicking on object link forwards to page and returns to Opmanager Home
Hi, Over the past two days we have been fighting our OpManager system. Whenever we click on a link to a managed object from the home OpManager Overview screen, we get forwarded to the object snapshot page but then right away get forwarded back to the OpManager Overview page or to a page with the link: http://{our host:8060}/reports/vmReports.do?operation=showvmconfiginfo&vmId=&type=vmDataStores&cacheid=1469725772715. or http://{our host:8060}/overview.do?selectedTab=Home&fromLogin=true The system
WMI - workgroup
My environment, a physical server desktop. In this physical server I have the HyperV installed and with two VMs running on Windows domain. In both virutuais machines WMI works normally, but on the physical host that is in workgroup WMI does not work. SNMP functions normally, but most of the monitors that are necessary WMI. I signed the credential, released on the firewall, telnet test and the doors are open. WMI service is executing. In the test in OpManager appears fault message, but does not appear
OPManager's URL alert shows URL is down and then up and it seems the real site is not down.
Hello. I've been using OPManager for an Year and a half and about 9 months ago, URL down and up attension notice has repeated once for 20hours. And it stopped for 9 month and yesterday it occured again. I'd like to know these similar things happen in OPManager? If someone has same occasion, please let me know. I will attach log file soon after. Atsushi Katano NTT Communications
Unable to backup PgSQL database
OpManager build 12100. Running the backup script as advertised here https://support.zoho.com/portal/manageengine/helpcenter/articles/opmanager-backup-and-restore-for-build-9450-and-above but I get a failure: root@opmanager:/opt/ManageEngine/OpManager/bin/backup# sh BackupDB.sh -mode all -targetdb pgsql -destination /root/ file:/opt/ManageEngine/OpManager/conf/OpManager/ui.properties Please wait ! Backup DB started ..... / 29 out of 2521 tables completed. jdbc.BackupException: Error writing data
OpManager upgrade query
Good day We are wanting to test out OpMan v12 in a standalone environment (separate to our current, licenced OpMan installation) - so basically, we want the current Central server and probes to run individually to the new OpMan v12 setup. This is for numerous reasons: 1. We possible want to do a clean OpMan install as opposed to an in-place upgrade, then just migrate the monitoring configuration over in batches. 2. Tied to the above reason, we want to approach network device and netflow monitoring
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