Apache Server
Prerequisites for monitoring apache server metrics
The Apache mod_status module enables users to view detailed performance metrics of the Apache web server. You must enable and configure the mod_status correctly in the Apache configuration file to get performance metrics from Apache and view the data ...Troubleshooting "No Data Available" in Apache Server Monitoring
If you’re not seeing certain metrics in Apache server monitor, it may be due to one or more of the following reasons. Here's a step-by-step guide for resolving the issue: 1. Extended Status Metrics Some metrics are only available when Extended Status ...How to resolve 403 Forbidden error when accessing Apache Server-status Page?
If you are receiving a 403 Forbidden error when trying to access the Apache server-status page, it's likely due to missing or incorrect configurations in your Apache server settings. The server-status page provides valuable information for monitoring ...Configure Apache Server running in WAMP server
Introduction WAMP Server refers to a software stack for the Microsoft Windows operating system, consisting of the Apache web server, OpenSSL for SSL support, MySQL database and PHP programming language. It comes as a bundled application with all the ...Troubleshooting - Apache Server
Troubleshooting - Apache Server monitor If you're encountering issues in Apache Server monitor in Applications Manager, follow these steps to diagnose and resolve the problem: 1. Verify the Server is an Apache Server: Open Command Prompt on the ...
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Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...