Troubleshooting No data available
Extended status:
Some of the metrics are not available under the normal status. Metrics like Request per second, Bytes per second, Bytes per request are only available under the extended status. These metrics cannot be monitored when Extended status is OFF. For more information, Refer here.
From version 2.3.6, enabling normal-status will toggle Extended status "ON" by default.
Version:
Some of the metrics are only available in the latest version of the apache server. Check if you are using older version of the apache server.
Dependency metrics:
- Load average metric belongs to linux server. It is only available only for apache server running on linux machine.
- Total connection, Asynchronous connection stats metrics are only for apache servers using event MPM.
New to ADSelfService Plus?
Related Articles
Real User Monitor (RUM) - Troubleshooting
If the monitor has not polled data for a long time, follow the steps below for troubleshooting: Step 1: Check prerequisites to be done Real User Monitor requires the RUM Agent to be installed and mapped to the Applications Manager. Refer the help ...APM Insight monitor is UP, but monitor page doesn't show any data
Possible Causes The APM Insight monitor status corresponds to the respective agent folder pointed Java Application status i.e., as long as the Application server is running, the monitor status will be UP. 1. No Transactions Recorded: It is possible ...Data not available for Exchange Server
If you are using AppManager version 15470 and above using WMI mode, you can navigate to Admin > Self Help Tools and choose the monitor type to troubleshoot the problem. Click here for more details. If you are using AppManager version below 15470 or ...No data available (or) error in Microsoft Dynamics AX monitor
If data is not available or if you encounter any error during data collection for Microsoft Dynamics AX monitor, follow the steps below: If you are using AppManager version 15470 and above, you can navigate to Admin > Self Help Tools and choose the ...IIS Server monitor - Troubleshooting 'No data available' error for IIS Websites and Application Pools statistics
Error: "No data available for IIS Website statistics." User must have the permission to execute WMI queries on 'root\CIMV2 ' namespace of the IIS Server. Steps to check the IIS Websites using AppManager script "wmiget.vbs" to execute the WMI query in ...