If data is not available or if you encounter any error during data collection for SharePoint server monitor added in WMI mode, follow the steps below: If you are using AppManager version 15470 and above, you can navigate to Admin > Self Help Tools ...
Check if all the prerequisites are done. The prerequisites can be found here: https://www.manageengine.com/products/applications_manager/help/prerequisites-for-applications-manager.html#SharePointServer WMI Mode If unable to add the SharePoint ...
If data is not available or any error occurs during data collection for SharePoint Server monitor when added in Powershell mode follow the steps below. Go to <AppManager-Home>\working\conf\application\scripts\powershell Run the below commands by ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...